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Comfort Inn & Suites

#16 of 54 Hotels in Kamloops
Certificate of Excellence
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1810 Rogers Place Kamloops, Kamloops, British Columbia V1S 1T7, Canada
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104 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rimbey
Top Contributor
50 reviews 50 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

despite some negative reviews about this motel, we stayed here. we found it clean and comfortable, friendly and helpful staff. We chose a room facing away from the highway, and up a floor, away from the reception area, and elevators. With continental breakfast included with good selection.

Was this review helpful? Yes
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good morning Thank you so much for all your kind words. This review will be very helpful for our potential guests staying with us. We loved having you here and hope you will stay with us again soon. I will be sure to pass on your kind words to our team. Have a wonderful day More 

Calgary, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

OK but could use some work. The pool area is old and rusted. Room was acceptable although on of the towels that was folder and put away was dirty and it looked like one of the pillows had make up on it (I hope it was make up). Either way it was hard to feel clean knowing the other stuff... More 

Was this review helpful? Yes
wishski, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good afternoon Thank you for to let us know how your stay was with us, we appreciate your feedback. On behalf of our team we would like to apologize for any discomfort you may have experienced. I will be sure to relay this information to my management team. We encourage this feedback in order for us to improve on our... More 

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stayed here overnight on our way from Banff to Whistler. The hotel is just off the highway but isn't near the town centre, that is about a 5min drive back up the highway. The hotel itself was great. Our room was nice and clean and quite comfortable. The is an indoor waterslide which the kids loved. However as it... More 

Was this review helpful? Yes 2
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good evening We are very pleased to see you enjoyed your stay with us, we loved having you hear and hope you will come back and see us again soon. Have a wonderful weekend More 

Niagara Falls, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 9, 2015

Great stop on our way to Vancouver. We arrived at the front desk where we were greeted by friendly staff who were very helpful. The room was great, clean and comfortable. They gave us great direction and advise for dinner. The breakfast was great fresh and plenty of choice .After a refreshing rest we were on our way. Thank you... More 

Was this review helpful? Yes
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good afternoon Thank you your all your kind words. We enjoyed having you stay with us and look forward to seeing you again soon. We remember you fondly. Safe travels Comfort Inn Team More 

Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2015

If you are in Kamloops for business or pleasure I highly recommend this hotel. Located centrally right beside the highway this hotel offers all the amenities of home. Topped off with a great breakfast this is our "go to" hotel in the Kamloops area. Staff is very accommodating and each time we stay here it is a pleasure. Thanks again.

Was this review helpful? Yes 1
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good evening Thank you for taking the time to fill out our survey, we appreciate all your kind words. We are very pleased to see that you enjoyed your stay with us. We loved having you here and hope you will be back soon. Have a wonderful day More 

Steveston, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

Good sized updated rooms in a resonably quiet Hotel along the Trans Canada Highway. Staff were friendly and included breakfast was excellent. Sports team(s) were staying but still didnt find it overly noisy. Highway access reasonable.

Was this review helpful? Yes 1
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good morning Thank you for taking the time to fill out our review. We are very pleased to see that you enjoyed your stay with us. We enjoyed having you here and hope to see you again soon. Have a wonderful day More 

Edson, Canada
Contributor
15 reviews 15 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 3, 2015

I don't know if the word OUTDATED would be appropriate, but older bed spreads anyway. The beds were not very comfortable. The price was good and continental breakfast was good. Staff was friendly enough.

Was this review helpful? Yes 3
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good morning Thank you for taking the time to fill out our review. We are pleased to see that you enjoyed our deluxe hot breakfast and that our staff was very friendly. Sorry to see that you found our hotel to be outdated as we just finished renovations last year. Our new bedding was implemented this winter. I will definitely... More 

Armstrong, Canada
Top Contributor
50 reviews 50 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 11, 2015

We stayed at the hotel with a group of 45 cars . It is right beside the highway at the top of the hill. It has a good continental breakfast . Several good restaurants are within walking distance . We paid $110 for a night .. If it had ended there we would of given the hotel an above average... More 

Was this review helpful? Yes 2
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good evening So sorry for everything that has happened while you were staying with us. My general manager has been in touch with you and apologized on her behalf. I would also like to apologize for any misunderstanding that may have happened that morning. Unfortunately we are not liable for things that may happen on our parking lot, but we... More 

Moose Jaw, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 31, 2014

This hotel is top notch for a very reasonable price. The rooms are very clean and the beds very comfortable, with firm and soft pillows. Also, they are quite spacious with a desk and chair for extra seating. The hot buffet breakfast is very good and the area for breakfast is very clean. The staff were very friendly and helpful.

Was this review helpful? Yes 1
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good evening Thank you so much for taking the time to write this review about our property. We are so pleased you enjoyed your stay with us and will return again soon. We enjoyed having you here. I will be sure to pass all you positive feedback to our team. Have a wonderful weekend More 

West Vancouver, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 20, 2014

If you are travelling through Kamloops, this is the place to stay. While the pool is miniscule, there is a waterslide for the kids to enjoy. The rooms are comfortable with a desk where you can charge all your electronic phones, laptops etc. - It is a very user friendly hotel for those who are on business. They offer free... More 

Was this review helpful? Yes 1
Carrie S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Good evening Thank you very much for taking the time to write a review about our property. We are very happy to see that you enjoyed your stay with us. We hope to see you again soon Have a wonderful day More 

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