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The Thompson Hotel and Conference Centre

#12 of 55 Hotels in Kamloops
Certificate of Excellence
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650 Victoria Street, Kamloops, British Columbia V2C 2B4, Canada
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1 room 1 guest
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480 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Shawnigan Lake
1 review
5 of 5 stars Reviewed yesterday NEW

Staff was amazing. Room was perfect for our family. Loved it soo much we booked for next year family road trip. Staying on way. and on way back. Loved it! We will recommend it to everyone we know. Cheers

Review collected in partnership with this hotel

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Vancouver, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

Nice location downtown but rooms while updated with carpeting and plasma tvs still contain a 1970s phone and kettle. Sleep was interrupted several times by trains blowing horns...beware if you are a light sleeper

Review collected in partnership with this hotel

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Brentwood, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Got to hotel and checked in. The room they offered us was dreadful. Overlooked rooftops with a chimney directly outside. I asked to change and they put us on the other side of hotel. Better room, thank you. Generally it has everything you need in a hotel room (except no safe!) but it's a very tired looking hotel. However, it's... More 

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Vancouver, British Columbia, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We've been to the Thompson Hotel and Conference Center once already and we were very impressed. We stayed again last night and both my parents and I agree, this will be our go to hotel next time we're in Kamloops. The beds are firm which is my fave so I had a great night's sleep. Rooms are spacious, they have... More 

Was this review helpful? Yes
Jocelyn B, Manager at The Thompson Hotel and Conference Centre, responded to this review

Dear Jai F, Thank you for taking the time to review our Hotel on Trip Advisor, we appreciate your feedback. Glad to hear you enjoyed our great downtown location and hospitality. We are happy to hear that you noticed some of the changes that we made from the last time that you stayed with us. It was great to welcome... More 

Forest Grove, Bc
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We have stayed here many times. It is clean and comfortable, close to a variety of restaurants & downtown shopping all within walking distance. Larger malls are a short car ride away. The 2 restaurants on site are very different. The Noble Pig is a casual, busy atmosphere. Vittorio's is for those who want a quiet, more refined atmosphere.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jocelyn B, Manager at The Thompson Hotel and Conference Centre, responded to this review

Dear Ann J, Thank you so much for your review! We are all happy to see that you enjoyed your stay with us again Our whole team takes pleasure in ensuring that you have the very best "home away from home" experience here at the Thompson. Kind Regards, Jocelyn Bennett Hotel Manager More 

Penticton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We arrived late and the front desk staff was very helpful. The room was spacious, clean and a comfortable temperature to sleep. Free wifi was appreciated. Breakfast exceeded our expectations with hot food selections and friendly staff.

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Jocelyn B, Manager at The Thompson Hotel and Conference Centre, responded to this review

Dear Warren R, Thank you for all your feedback on Trip Advisor, we are happy that you enjoyed your stay with us. We do have a great Breakfast room, with the Waffle stations, fresh fruit, and great hot items. We hope that we will have the opportunity to welcome you back. Kind Regards, Jocelyn Bennett Hotel Manager More 

Cheltenham, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Definitely the Surprise package on our road trip through the western side of Canada. We travelled to Kamloops as a stop over, not expecting much, having followed the route of the rocky mountaineer trains from Jasper to Kamloops, the views are amazing. On entry the Hotel was very inviting clean, contemporary. The staff on reception were very helpful and informative,... More 

Was this review helpful? Yes
Jocelyn B, Manager at The Thompson Hotel and Conference Centre, responded to this review

Dear NickK64, I would like to thank you for taking the time to complete the review of the Thompson Hotel as we appreciate the input and the business. We are so happy you had a chance to really enjoy our team Thompson hospitality. We hope to see you back. Kind Regards, Jocelyn Bennett Hotel Manager More 

Uk
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived here after having been on The Rocky Mountaineer for the day. Our rooms were well organised and we had the key cards prior to arrival. The bags were taken from our room in the morning for us so we had no hassle with suitcases and lifts. We didn't spend long here but the room, bed, coffee machine, shower... More 

Was this review helpful? Yes 1
Jocelyn B, Manager at The Thompson Hotel and Conference Centre, responded to this review

Dear Safari Queen, Thank you for taking the time to review our Hotel on Trip Advisor, we appreciate your feedback. Glad to hear you enjoyed our well organized team that transported and organized your luggage service. We hope that you enjoyed the rest of your Rocky Mountain adventure. Kind Regards, Jocelyn Bennett Hotel Manager More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been staying with the Thompson Hotel for a medical stay. They have done a great job making me feel at home. The hotel is clean and friendly, especially housekeeping department. Front desk has provided great direction to location restaurants. I am truly enjoying my stay.

Was this review helpful? Yes 1
Jocelyn B, Manager at The Thompson Hotel and Conference Centre, responded to this review

Dear Kacey P, Thank you for all your feedback on Trip Advisor, we are happy that you enjoyed your stay. We hope that we will get the opportunity to welcome you back to the Thompson Hotel. We really enjoyed getting to know the rest of your family while your were staying with us.. Kind Regards, Jocelyn Bennett Hotel Manager More 

Vancouver, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an older hotel that has had a few renos. Nothing fnacy but still comfy. Beds were very good. TV was new and lots of cable channels.WIFI was slow. Our room was on the second floor near the pizza restaurant. The restaurant has a patio right below our window so it was noisy. Air conditioning was great. Stay away... More 

Was this review helpful? Yes
Jocelyn B, Manager at The Thompson Hotel and Conference Centre, responded to this review

Dear BiffM, I would like to thank you for taking the time to complete the review of the The Thompson Hotel.I am extremely sorry to hear of the situation that you encountered while staying at the Thompson Hotel. We take these matters very seriously. Our goal is to always focus on the guest experience, and this occasion we didn't leave... More 

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