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Holiday Inn Express - Kamloops

#14 of 54 Hotels in Kamloops
Certificate of Excellence
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1550 Versatile Dr, Kamloops, British Columbia V1S 1X4, Canada
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Holiday Inn Express - Kamloops
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Ranked #14 of 54 Hotels in Kamloops
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
BobFarr2000 Victoria BC
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212 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria BC
Top Contributor
92 reviews 92 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff made every effort to make our stay a pleasure. New visuals on reno underway are very good. Housekeeping in this property is very good. The beds are large and comfy and the fridge is a decent size. Breakfast included is usual fare but lots of choice make it a better than most.

Was this review helpful? Yes 1
GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your kind comments about your stay with us. It is great to know that our hard efforts to make minimal disruption for our guest's during renovations are paying off. Your compliments on our breakfast were great to hear. We hope you will keep us in mind the next time you travel to Kamloops. Emily Chenier Guest Services... More 

New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stayed overnight at the Holiday Inn Express. This was our first experience in a Holiday Inn Express. It exceeded our expectations - the room was very clean, the hotel looked new, and the staff was friendly and caring. Overall, it turned out to be a very good overnight stay option on our way to Vancouver from Banff.

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GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

As it was your first time staying in a Holiday Inn Express, it is great to hear that we exceeded your expectations and that you enjoyed your comfortable stay. It is also nice to hear that you find our product to be new considering we are actually undergoing complete hotel renovations. We hope if you are ever back in the... More 

earth
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 7, 2015

A good deal from a bidding site. Hotel appeared to have just finished some renovations when I arrived, my room was fresh and clean. Location is easy, staff nice, fine breakfast, ample parking, a good deal.

Was this review helpful? Yes 1
GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for taking the time to review our hotel. Your kind words are always great to hear. We actually have just started renovations in the lobby and will be moving up to renovate the rooms next month. It is good to know that our current product still meets guest expectations, however our new product will definitely be something to... More 

New Westminster, Canada
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 2, 2015

Holiday Inn is one of the standards for quick stays in cities when I'm traveling. In Kamloops I find the location to be convenient (close to all sorts of shopping and restaurants...and the highway), the prices to be reasonable and the staff to be friendly and professional. I have yet to have an issue with the rooms which are spacious,... More 

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GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your kind words. It is great to hear that you not only enjoyed your stay with us here in Kamloops but enjoy our brand overall. We all strive to provide great guest service and a product that never fails. We hope you will think of us for any future stays you may have in Kamloops. Emily Chenier... More 

Vancouver, Canada
Top Contributor
93 reviews 93 reviews
19 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed December 18, 2014

My wife and I have frequently stayed at HI Express in various cities. We expect top performance and the Kamloops hotel did not disappoint. From the fresh fruit bowl at the front desk to the 24-hr. coffee to the room itself and the quality breakfast, the hotel delivered--except for the Wi-Fi, which was uneven and annoying. Other than that, the... More 

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GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

It is great to hear such positive feedback about your stay with us. Our staff work very hard to make sure everything about our guests stay is great. I will pass on your kind words to our staff and appreciate you choosing to stay with us. We look forward to welcoming you back in the future. Emily Chenier Guest Service... More 

Vancouver, Canada
Top Contributor
106 reviews 106 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 13, 2014

I have stayed here several times while travelling through Kamloops. While not overly fancy, the hotel is conveniently located near the highway, and close to several restaurants and shopping areas. The staff is consistently friendly and helpful and the rooms are always comfortable and clean.

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GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for taking the time to review our hotel. It is great to hear such great comments about our staff and I assure you it will be passed on to our team. We will be undergoing renovations in the new year and look forward to your return to see the finished product. Emily Chenier Guest Services Manager More 

Alberta, Canada
Top Contributor
109 reviews 109 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 9, 2014

Clean, comfortable, pleasant hotel, very convenient place to stop overnight on the BC-Alberta run; nice lap pool opening up to patio in summer. Good room,quiet. Breakfast room well-stocked. Friendly, helpful reception staff. Strongly recommend this hotel.

Was this review helpful? Yes
GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

We are happy to hear you enjoyed your stay with us. It sounds like you were able to take advantage of everything our hotel has to offer. We will be starting renovations this month to upgrade our hotel and hope you will consider us in the future to see the finished product. Emily Chenier Guest Services Manager More 

White Rock, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2014

We booked this hotel at the last minute after deciding that we wanted to see the sockeye salmon spawning at Adams River about 1 hour away. The girls at the front desk were very friendly and accommodating seeing that we had our dog with us. They put us in a room that was close to the exit for easy exit... More 

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GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for taking the time to provide your feedback from your recent stay with us. Our team tries to make our pet guests feel as welcome as every person that stays with us. We hope to see Oreo back with you and we will have a nicely renovated room ready as we make some great updates this winter. More 

Hong Kong, China
Top Contributor
57 reviews 57 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 24, 2014

Most hotels in Kamloops are by the highways but maybe some have better sound proofing. This hotel was noisy. The rooms were nice and the breakfast was better than other places. They have an automated pancake maker push button type but just like the muffins and pastries it tastes so fake and industrialized. The scrambled eggs do not taste great...but... More 

Was this review helpful? Yes
GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

I am sorry to hear you did not enjoy aspects of your stay, mostly our breakfast. Holiday Inn Express does follow standards put in place by IHG, but they are continuously changing to better our product for our guests. We will be undergoing renovations with hopes to eliminate some of the noise issues you experienced. We will be done the... More 

Chiang Mai Province, Thailand
Top Contributor
268 reviews 268 reviews
20 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed October 21, 2014

This a great hotel if your planning a long trip between B.C. and Alberta. The rooms are clean and the breakfast is included. The rooms might needs some upgrade but overall is a great place for a stop over very close to the highway

Was this review helpful? Yes
GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your feedback on our hotel. We are happy you enjoyed your quick stay on your way through to Vancouver. We will be undergoing renovations to upgrade the rooms to a fresh new look and hope you will keep us in mind for future stays in Kamloops. Emily Chenier Guest Services Manager More 

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