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Holiday Inn Express - Kamloops

#15 of 55 Hotels in Kamloops
Certificate of Excellence
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1550 Versatile Dr, Kamloops, British Columbia V1S 1X4, Canada
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Holiday Inn Express - Kamloops
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255 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for one night with my two teenagers and had an excellent experience. The room was clean, the beds are heavenly, and the pool and hot tub were a decent size. The hotel is far enough from the highway that you don't hear the road noise, but easy to find/access if you are passing through town. The free... More 

Helpful?
Thank Gordon H
GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Manager More 

Dublin, Ireland
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed January 7, 2016

I travelled to kamloops from ireland to spend some time with my brother who has ALS motor neuron disease.... We were looking forward to a relaxing time but instead had a horrible experience. When we went down for breakfast in the morning the fire alarm went off. We were ushered out of the building, and stood in the cold for... More 

Helpful?
Thank brawn238
GeneralManager1550, Front Office Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your feedback, we do appreciate it. However, the day you are referring to, the fire alarm did not in fact go off, but management had smelt some gas and to be on the safe side asked everybody to evacuate while the issue was looked in to. As you mentioned it fortunately was a false alarm. This did... More 

Delta, BC
Level Contributor
87 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed November 30, 2015

I have stayed here several times on business. The hotel has recently completed major renovations and I was impressed with the appearance and layout of the lobby, the friendliness of staff, the rooms and the proximity to the new casino complex. Parking is abundant and complimentary. The lobby is fairly well laid out considering its size and there seems to... More 

Helpful?
Thank Allan A
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

We are very happy to hear you enjoyed your stay with us and all that our newly renovated hotel has to offer. As you mentioned, guests have really been enjoying the new look and convenience of all the extra outlets. As well as out close proximity to some great amenities. Thank you and we hope to see you again. Cheers!... More 

prince george
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 27, 2015

Great stay at the this hotel. Hotel is new, rooms are great, beds are comfy. Fridge , microwave, flatscreen, contemporary ish rooms. Internet is good, breakfast is was above average and included. Location is not the greatest, but not bad, and there are food options in walking distance. There is a casino a stones throw away, bring lots of money... More 

Helpful?
Thank scootermp
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your feedback and we are happy to hear you enjoyed our new renovations and hot complimentary breakfast. As you mentioned our hotel is located close to many great restaurants and a brand new casino! Thank you again and we hope to see you in the future. Cheers! Guest Service Manager More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 21, 2015

My daughter and I stayed here for 3 nights in October 2015. The hotel was very clean and the staff were efficient and friendly. Renovations have been done since the last time I was here and it look good. We spent very little time at the hotel as were there visiting family, however, the beds were great, breakfast was fine,... More 

Helpful?
Thank SylviaMacD
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for posting your review. We are happy to hear that you enjoyed your stay and will look into the issue with the A/C unit. As you mentioned the hotel has been completely renovated and that includes switching out the A/C units in all the rooms. Thank you for being a returning guest! More 

Seattle, Washington
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 13, 2015

We had stayed at another hotel in town heading to Saskatchewan and on our return the other hotel was booked so we picked the Holiday Inn Express. A great choice. It was less money, rooms and hotel looked new, spotless clean, and very inviting. Breakfast was served early to help a high school football team which showed their willingness to... More 

Helpful?
Thank Robert D
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you very much for your feedback and kind words. We are happy to hear you enjoyed all that our newly renovated hotel has to offer. Our staff work hard at ensuring all of our guests have a great experience with us and we are always available to help with any matter. We look forward to seeing you again. Cheers!... More 

Bishops Stortford, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 28, 2015

We stayed here for one night as it was roughly half way between Vancouver and Banff and we picked this hotel as you can walk across the road to the Casino opposite which gave us further dining and entertainment options. The room was perfectly clean etc, plenty of parking, friendly staff and a buffet style hot breakfast was included. Very... More 

Helpful?
Thank Richard C
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed your stay and took advantage of our close proximity to the casino and many restaurants. Along with our new renovations and hot complimentary breakfast, we are always trying to ensure each guest has a great experience with us. Thank you and we hope to see you again. Cheers!... More 

100 Mile House, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 28, 2015

Coming from a hotel manager perspective,I traveled thru Kamloops and stayed at the hotel, I found the front desk staff to be helpful and friendly. I saw they offered a pool, hot tub & gym but I did not take advantage of it since the trip was tiring, the one thing that could be challenging for others is parking. the... More 

Helpful?
Thank LWebber16
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you very much for your kind words and feedback. We are happy to hear you enjoyed your stay with us and all that our newly renovated hotel has to offer. Since our hotel has been refreshed it feels and looks much brighter and more open. And hopefully next time you are able to take advantage of our hot, complimentary... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 21, 2015

We stopped over for a night on our way down from Jasper to Vancouver. What a superb hotel. Great rooms, friendly helpful staff who not only suggested places to do washing and to have dinner at but took the time to print off maps for us from Google maps. This was indeed the Oasis we were looking for after long... More 

Helpful?
2 Thank Malcolm L
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you very much for your kind words and we are so happy to hear you enjoyed our newly renovated hotel and all that it has to offer. We look forward to seeing you in the future. Cheers! Guest Service Manager More 

Edmonton Alberta
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 20, 2015

This hotel looks new but it has been renovated. Very comfy beds in rooms that are not large but very adequate. Nice standard included breakfast. Cascades casino is 2 blocks and has 3 restaurants other wise it is a bit of a walk for seniors to get to local restaurants down the hill and back up again. Staff very friendly.... More 

Helpful?
Thank Gerryjoseph
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

We are happy to hear you enjoyed your stay with us and appreciate your feedback. As you mentioned we do have newly renovated rooms and are close to many great amenities such as the new casino and 3 restaurants directly across the street from us. Thank you again and we hope to see you in the future. Guest Service Manager More 

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