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Holiday Inn Express - Kamloops

#17 of 55 Hotels in Kamloops
Certificate of Excellence
2.5 of 5
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1550 Versatile Dr, Kamloops, British Columbia V1S 1X4, Canada
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Holiday Inn Express - Kamloops
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Ranked #17 of 55 Hotels in Kamloops
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Peter D Marlborough, United Kingdom
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229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marlborough, United Kingdom
Level Contributor
139 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for one night in July. Rooms are spacious and light. Fully air conditioned. Despite being full, breakfast was not the usual chaos. Staff were very friendly and helpful. The wifi wasnt working but this was soon fixed.

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Southend-on-Sea, United Kingdom
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On our way to Bannf from Vancouver we needed a stopover which was not quite midpoint between the two and nearer to Vancouver. Kamloops is ideal being about a 3.5 hour drive from Vancouver. It is located just of the highway and can be seen from the road. 2 petrol pumps nearby and grocery store as well as a Mcdonalds.... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you very much for your feedback and we are happy to hear you enjoyed your stay with us. We have a great location off the highway, yet very close to all amenities, we just completed a full renovation so everything is new and we strive to ensure all guests enjoy their stay. So thank you again for your kind... More 

vancouver
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel on business. THe front staff are very friendly and accomodating...even welcomed me back as I stayed there a year ago and their system showed it. The road outside was under construction which really dirtied my car! The room and hotel are clean and the bed is really comfortable. The only issue is the air conditioning in... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your feedback and we are very happy to hear you enjoyed your stay with us and all that our newly refreshed hotel has to offer. All the employees here strive to make each guest experience a good one. So thank you again and we look forward to seeing you in the future. Cheers. Janine.O. More 

Charlotte, North Carolina
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Pet friendly is a good thing, but what happened to the humans, you know the people who pay the hotel bill? There were two dogs in the room next door, one a small dog and the other a large (70+ lb) dog with a loud, deep bark. Ask me how I know his bark is loud and deep. Because we... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

After looking into the concerns raised we found the following; the reviewer checked in and noticed pets on their floor and asked the evening desk clerk about the pet policy. Which states we take in contact information from every pet owner, so if they are to leave the room we can reach them if there is an issue. The front... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I have stayed at many Holiday Inn Express hotels. Hence why I continue to choose to make reservation with them. We made a reservation for June the 26, as well made sure to secure a pet friendly room (another reason why I choose them). We arrived at the Kamloops location around midnight. When we got there we were told that... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you very much for your feedback, we really appreciate any and all feedback we receive and try to improve from it. I am very sorry to hear about your negative experience and have looked very thoroughly into the situation, as we do not want this to happen again. I did find in your reservation that no credit card number... More 

Derbyshire, United Kingdom
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good hotel. Good clean room. Air conditioning unit a bit noisy in the room:-( Good sized swimming pool. Staff very friendly and helpful . Major road works out side so not easy to locate/get to. Excellent location if travelling on Highway 5 but quite a distance from downtown Kamloops if planning to explore the area. Okay breakfast, standard HIE breakfast... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

We are happy to hear you enjoyed your stay and we really appreciate all your feedback. We are hoping to see the city finish up the road work outside our hotel shortly here, as you have mentioned it can make it a bit difficult getting in and out. And our staff are always striving to make each guest experience here... More 

Seattle, Washington
Level Contributor
124 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Liked this hotel. Stayed here a few years ago and they had definitely improved it with a remodeling. The bathroom was modern and sleek, good water pressure and plenty of hot water. The breakfast was good but over crowded. I did .Like that they had out door seating, though. It was a bit pricey, but it is high season on... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you very much for your feedback, we are happy to hear you enjoyed your stay with us and all our newly renovated hotel has to offer. Our rooms and furniture turned out great and having a hot breakfast included has been making guests happy. You are right about the breakfast area, it can fill up fast on those busy... More 

Cloverdale, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

we had gone away for the weekend and stopped in kamloops to eat, when our tranny went on our truck.... so here we are stuck on the offramp across from the holiday inn express, looks fairly new and close enough to walk to! (a bit pricey but it was super short notice) so here we are a family of 3... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you so much for your kind words and we are all so happy we could accommodate your needs and ease some of your stress from what can be a stressful situation. Now that we have virtually a new hotel with new furnishings we have a great product to work with, but we also strive for great customer service. Its... More 

Edmonton, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 26, 2015

I have stayed at Holday Inn Express hotels in the US and Canada for years without one complaint----- until now. My gosh!! I've been waiting over a minute for the Wifi to connect with Trip Advisor??!!! Minus one! Its 9:30 and my wife finally gave up on her e-mail and went to sleep! There is no folio in the a... More 

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GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

Thank you for your feedback, we really do appreciate it and try to improve from it. We are sorry to hear you did not enjoy your stay and we will be looking into the issue with our internet provider to try and rectify that situation immediately. All of our rooms have a hotel directory located on the desk, and inside... More 

Perth, Australia
Level Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed June 25, 2015

The location of this hotel was the reason we picked it on our trip between Banff and Whistler. Located just off the Trans-Canada Highway No 1, it was easy to find with our GPS. The staff were friendly and welcoming. The rooms were clean and bright with two queen beds, mini fridge, microwave, tea/coffee, TV, free WiFi (but no in... More 

Was this review helpful? Yes
GeneralManager1550, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this review

We really appreciate your feedback and are happy to hear you were able to enjoy all our hotel has to offer, especially with the completion of our new renovations. We are very easy to get too and have brand new rooms and furniture and much more! We also have safety deposit boxes available at the front desk if you require... More 

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