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Fountain Motel

Hotel website
506 Columbia Street, Kamloops, British Columbia V2C 2V1, Canada
Special Rate
Stay 2 Nights for $130
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Best prices for: 1 room 1 guest
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37 Reviews from our TripAdvisor Community

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Traveler rating
    11
    15
    3
    0
    8
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • French first
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    (37)
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    (8)
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    (13)
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    (13)
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Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

I had a horrible experience staying at the Fountain Motel and would like to warn others so that they will not have to deal with the same experience. Firstly, the room was extremely dirty (stains on the carpets, walls, and furniture), items were broken, and it reeked of secondhand smoke, despite the motel advertising that rooms are smoke-free. I found... More 

Was this review helpful? Yes
Fountain M, General Manager at Fountain Motel, responded to this review

Dear Guest We have been working very hard to locate your reservation in our system but haven't been able come up with any results. Your very long narrated review doesn't represent what we have to offer. Most of our guests are seniors and regulars and we have never had anybody pass on comments like yours. I am interested in discussing... More 

Abbotsford, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

we had to spend 2 nights at the fountain motel due to hospital visit. Fountain motel is very conveniently located near hospital and we were to just walk up the hospital. Our seems seemed spotless and renovated. Staff was friendly and we had no problems

Was this review helpful? Yes
Fountain M, Guest Relations Manager at Fountain Motel, responded to this review

Dear Laura We are very happy to hear that you had comfortable stay at our Fountain Motel. Our location near hospital is the prime reason for many regular guests that visit us. I am glad to hear you found your room to be spotless and renovated. Thank you for taking your time to offer positive feed and we look forward... More 

Revelstoke, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 8, 2015

Spent one night at the motel in the last week,...not nice. I am thinking there has been a change in management in the last year or so, as I have stayed there in the past and do not remember it being this bad. It has always been kind of run down, but at least has been moderately clean. This last... More 

Was this review helpful? Yes 1
Fountain M, Guest Relations Manager at Fountain Motel, responded to this review

Dear Gertie Thank you for your feedback. Please accept our sincere apology as it seems like we didn't fulfill our promise for clean and comfortable rooms. We have recently done some upgrades that included painting the rooms and updating furniture and have been receiving very positive feedback from our guest. I hope you give us another chance and we look... More 

Merritt, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 6, 2014

I stayed at this hidden gem when my wife was in the hospital for 3 days last week. I have to say I was impressed with the cleanliness given the rate was only $80 taxes included. Everything I needed was available in the room . Coffee maker was clean, flat screen was impressive, fridge and microwave were available. Staff was... More 

Was this review helpful? Yes 1
Fountain M, Guest Relations Manager at Fountain Motel, responded to this review

Dear Eric, We are very happy to hear that we have gained trust of our another guest. Our staff is indeed very helpful and we very often hear compliments from many guests. Our location near hospital is definetly convenient for many visitors as parking is hard to find at the Royal Inland Hospital. Most of our guest park their vehicles... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2014

fountain motel Kamloops is a excellent hotel on Columbia St. Our room smelled good, very clean and very accommodating staff. Everything is nearby and I will definitely be back at the fountain motel from now on. Free parking is sometimes hard to find downtown but they don't charge for it

Was this review helpful? Yes 2
Fountain M, Guest Relations Manager at Fountain Motel, responded to this review

Hello Darla, Thanks you for you feedback, Your feedback makes our staff feel very proud of our hard work. We are very happy to hear that you enjoyed your stay and thanks again for your 5 star rating and we wish to see you soon again. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 3, 2014

Small family operated hotel. Very clean but the other business' that are ran out of this hotel in at least two of rooms left me a little worried about my safety. I thought that someone might come to room looking for a hooker.

Was this review helpful? Yes 1
Fountain M, Guest Relations Manager at Fountain Motel, responded to this review

Dear Nikki Thanks you for your review. I am so sorry to hear that that another guest on our property caused you to feel unsafe. I wish you had called us immediately and we would have investigated it right a away. As you mentioned, we are very clean motel and offer quality accommodation to our guests. We keep good eye... More 

Montreal, Canada
Level Contributor
171 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed September 21, 2014

The hotel is relatively well situated surrounded with the other hotel establishments. A supermarket is accessible unless 3 kilometers. A kitchen area is fitted out in the room, with flatware and basic utensils, toaster, microwave and barkeeper(coffeepot). The bed and the mattress are comfortable.The clerk in the done everything welcome to return your pleasant stay and takes time to answer... More 

Was this review helpful? Yes 1
Fountain M, Public Relations Manager at Fountain Motel, responded to this review

Dear Rylan I am very happy to hear that you were fully satisfied with your stay at our Fountain Motel. I am glad that you had good sleep and were satisfied with all the amenities in your room. Thank you for taking your time for this feedback and we wish to see you again soon. More 

San Diego, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 4, 2014

Do yourself a favor and find a motel 6 or something that is a grade above this disaster. I don't care about amenities, but sanitary and clean is required. Obviously there are different definitions of "clean". Clean doesn't equal Yellow stains on sheets, other such stains and unmentionables on the mattress and comforters, Dingy pillows, obvious scuffs and dirt on... More 

Was this review helpful? Yes 1
Fountain M, Public Relations Manager at Fountain Motel, responded to this review

Dear Thomas Thanks you for bringing the housekeeping related issues to our attention. As you may see from many previous reviews clean rooms is our promise to our guests. The issues you mentioned have been addressed with the housekeeping staff and we are working very hard everthing to maintain very high level of guest satisfaction. Please accept our sincere appology... More 

Vancouver, Canada
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 24, 2014

Yes, it's an old motel with older styling (e.g. paneling, dinged wood-work), but they've made efforts at updating where necessary (e.g. new tub surround, replaced carpet). It was clean (mostly: the inside of the drawers were not clean) and comfortable and a fabulous price. The clerk even went up to check the room to make sure it was clean before... More 

Was this review helpful? Yes
Fountain M, Manager at Fountain Motel, responded to this review

Dear Guest Thank you detailed review and 4 star rating. We are in planning stage for improvements in winter and expect to get 5 star on your next arrival. Our balcony is not smoking area and our guest find it convenient to sit down on the balcony and enjoy the sun. Your review is very helpful and thank you for... More 

Vashon Island, Washington
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 19, 2014

I was surprised by the positive reviews - not a great place, even for the lower cost. Our 'non-smoking" room smelled like smoke, there were hairs all over the bathmat, and we were right next to a deck where people were smoking and drinking. I'm not too picky about where I stay, but I expect a clean, comfortable, quiet place.

Was this review helpful? Yes
Fountain M, Manager at Fountain Motel, responded to this review

Dear Guest Thanks you taking your time to provide us feedback. There is no excuse that our staff did not fulfill our promise to offer clean accommodation. Please accept my apology for housekeeping related issues you addressed. You feedback has been discussed with our housekeeping staff and more careful room inspections before renting to the guest are being discussed. Have... More 

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