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BEST WESTERN Cowichan Valley Inn

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6474 Trans Canada Highway, Duncan, British Columbia V9L 6C6, Canada
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BEST WESTERN Cowichan Valley Inn
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104 Reviews from our TripAdvisor Community

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Traveler rating
    44
    38
    13
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    5
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29
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5
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (23)
  • Jun-Aug only
    (37)
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    (29)
  • Dec-Feb only
    (15)
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Duncan, Canada
5 of 5 stars Reviewed 1 week ago NEW

We rented one of the downstairs conference rooms for about 24 people and the service was impeccable. Although we were there for two days of meetings, the catering manager took great care of us. We had Breakfast and Lunch catered and I was pleasantly surprised as the food was fresh, with big slices of smoked bacon, fresh sliced ham off... More 

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for sharing your experience on Trip Advisor. Terri has been with the hotel for years and is new the catering position so its great to hear that we met and exceeding your expectations. We look forward to doing business with you in the future. Have a wonderful weekend. More 

Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a first visit for me, and I would definitely stay here again. Our room was very clean, and had been recently, tastefully, redecorated. Though it was on the highway side, we weren't bothered by any traffic noise, which surprised me. The air conditioning worked well, and wasn't too noisy, so could be left on all night. The TV... More 

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you or taking the time out to write a review. Its always great to see a fine tuned review of everything at the hotel for future guests to see. Have a wonderful week and we hope you will return soon. More 

Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stop here quite regularly and the service from the staff was excellent as always. Pity the restaurant was closed but the meals in the pub were almost as good, just the ambience wasn't the same. Pity they don't do BB or DBB or even better Advanced DBB as we are used to with BW hotels in the UK

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us. We don't offer a meal inclusive rate since we have a large variety of restaurants in the area. Most of your guests like to tour the area and eat at different venues in the area. Happy travels. More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed May 25, 2015

Great price for great value. Definitely recommended for everyone coming to Duncan. The rooms are clean and have excellent beds. All of the staff were courteous and helpful. If we return to Duncan we will stay at this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for taking the time out to right a review for us. We look forward to your return next time you are in the area. Have great week. More 

Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

This hotel is almost there. The exterior and lobby are still needing an update. The rooms are updated and well furnished. The staff were accommodating and friendly. I ate in the restaurant and found the food average but the service and atmosphere were good.

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your feedback. We are in the process of getting plans to renovate the lobby and the exterior of the hotel. We will post updated photo's when we are done. Have a great day. More 

Parksville, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 11, 2015

Large lawn property suitable for dog walking; quiet location, ground floor rooms to accommodate dogs. Staff very welcoming toward canine guests. We were exceptionally pleased with this facility who has a small one time only fee for dogs. Attended local dog show close by, restaurant & bar on site also, and Tim Horton's next door.

Review collected in partnership with Best Western

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Qualicum Beach, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 11, 2015

I stayed this past weekend at the Best Western Cowichan Inn with my dog as I was competing in the Tyee Kennel Club all breed championship dog show. I was pleasantly surprised with the clenliness of the pet room, the high quality bed linens, super comfy bed, walk in large shower and the helpful and very friendly staff that went... More 

Was this review helpful? Yes
Vancouver, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

Stayed 1 night. Booked 1 room in advance online and then needed an extra room when we checked in with my sister. Woman at the front desk was very expedient and polite. I asked about a lower rate online at the time of checkin and she extended an extra discount on both rooms for lowest rate. Good Rooms. Would stay... More 

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Vancouver, Canada
1 review
3 of 5 stars Reviewed March 27, 2015

The hotel was close to a lot of restaurants and shops. It is on the highway but was really quite. The room was a little worn but the bed was super comfortable the WIFI was fast and most importantly it was clean. It was just what i expected for the price point. I had breakfast in the restaurant and food... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Port Alberni, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

We came in from a swim meet and my kids towels, jackets and some of their clothes were completely soaked, I had asked if there was in house laundry or a laundry mat near by and the front desk clerk was great and offered to dry all of our stuff for us. Seeing as we had to be at the... More 

Was this review helpful? Yes 2
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