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BEST WESTERN Cowichan Valley Inn

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6474 Trans Canada Highway, Duncan, British Columbia V9L 6C6, Canada
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BEST WESTERN Cowichan Valley Inn
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109 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
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  • All months
    (109)
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    (23)
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Kelowna, Canada
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel is located 10 minutes away from city center by car. I didn't go there by car and there no restaurant around this area. Tim Horton is by the hotel. Room is nice and clean. No sightseeing spot around this hotel. Hotel restaurant was ok. Breakfast is not included, no pool or entertainment. They have colour printer located in... More 

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Niagara Falls, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is 2 floors and does not have an elevator. The rooms are standard rooms. Nothing special. Service was average, nothing over the top. One note of caution, we arrived to check in at the hotel around midnight after visiting with friends knowing that we would not have any issues because the room was already paid for and the... More 

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Victoria
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

A very enjoyable stay....all hotel staff are excellent...Very good food and exceptional service by all Food/Lounge staff..I would highly recommend this location...for a stay or for meal service. Good food and great service..

Review collected in partnership with Best Western

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Karla753, Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your comments. We are glad you enjoyed your stay with us an look forward to your return at a Best Western. Have a wonderful week. More 

Prince George
Level Contributor
107 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The parking spaces around the hotel can be tight BUT the overflow parking area is very good. Also handy is Tim Hortons right next door. The entrance/exit to the hotel is a bit awkward but no problem after you do it once or twice. "Good job Best Western"

Review collected in partnership with Best Western

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your response. With the assistance of highways they have made changes on our behalf and aren't so user friendly. We apologize. Tim Horton's is an added little bonus with a few other fast food vendors on the mall site. Have a great week. More 

Vancouver
Level Contributor
156 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay and probably the best place in Duncan. No elevators so you need to carry your bags up the stairs. There are only 2 floors so it's not a big deal. An attached restaurant and pub means you don't need to go far. Also a tim hortons next door. Nice pool to cool off. The beds are... More 

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Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your comments. The food here is great. We like to cook from scratch because good food comes from the heart. All of our managers like to be here when functions are going on to ensure our guests receive the best service. Thank you again & we look forward to your return business. More 

Duncan, Canada
5 of 5 stars Reviewed June 30, 2015

We rented one of the downstairs conference rooms for about 24 people and the service was impeccable. Although we were there for two days of meetings, the catering manager took great care of us. We had Breakfast and Lunch catered and I was pleasantly surprised as the food was fresh, with big slices of smoked bacon, fresh sliced ham off... More 

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Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for sharing your experience on Trip Advisor. Terri has been with the hotel for years and is new the catering position so its great to hear that we met and exceeding your expectations. We look forward to doing business with you in the future. Have a wonderful weekend. More 

Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 21, 2015

This was a first visit for me, and I would definitely stay here again. Our room was very clean, and had been recently, tastefully, redecorated. Though it was on the highway side, we weren't bothered by any traffic noise, which surprised me. The air conditioning worked well, and wasn't too noisy, so could be left on all night. The TV... More 

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you or taking the time out to write a review. Its always great to see a fine tuned review of everything at the hotel for future guests to see. Have a wonderful week and we hope you will return soon. More 

Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 10, 2015

We stop here quite regularly and the service from the staff was excellent as always. Pity the restaurant was closed but the meals in the pub were almost as good, just the ambience wasn't the same. Pity they don't do BB or DBB or even better Advanced DBB as we are used to with BW hotels in the UK

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Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us. We don't offer a meal inclusive rate since we have a large variety of restaurants in the area. Most of your guests like to tour the area and eat at different venues in the area. Happy travels. More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed May 25, 2015

Great price for great value. Definitely recommended for everyone coming to Duncan. The rooms are clean and have excellent beds. All of the staff were courteous and helpful. If we return to Duncan we will stay at this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for taking the time out to right a review for us. We look forward to your return next time you are in the area. Have great week. More 

Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

This hotel is almost there. The exterior and lobby are still needing an update. The rooms are updated and well furnished. The staff were accommodating and friendly. I ate in the restaurant and found the food average but the service and atmosphere were good.

Was this review helpful? Yes
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your feedback. We are in the process of getting plans to renovate the lobby and the exterior of the hotel. We will post updated photo's when we are done. Have a great day. More 

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