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All 5 Duncan hotels

BEST WESTERN Cowichan Valley Inn

6474 Trans Canada Highway, Duncan, British Columbia V9L 6C6, Canada
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76%
Ranked #2 of 5 hotels in Duncan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Elva M Mississauga, Canada
  • Reviews (70)
  • Photos (31)
  • Amenities
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  • Room tips (13)
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70 people have reviewed this hotel

Traveler rating
    28
    24
    11
    2
    5
See reviews for
21
14
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mississauga, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was great and the staff exceptionally helpful and friendly. It is a little hard to find in spite of being on the Trans Canada Highway and a large sign at the corner of the street. Even the GPS was confused!

Review collected in partnership with Best Western

Was this review helpful? Yes
Vancouver, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Brought our children for their first Hotel Trip and we had a fantastic experience. Jeff at the front desk was very helpful and went out of his way to ensure that our children had an amazing time. Room service was fast and the food was delicious, we have stayed here a few times before without our children and have always... More

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Toronto, Canada
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the good fortune to be staying here on business and was very pleased. Although the hotel is small, it is very quiet and the rooms modernized and spacious. And the restaurant is SUPERB! It was the best food I had while visiting the area. Would most definitely return.

Was this review helpful? Yes
Vancouver, British Columbia, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this Inn last night, and were more than pleasantly surprised. The welcome, friendliness, and service were outstanding. The food was very good. For a roadside inn, the noise level was negligible. All needs were well catered for. The only minor quibble I would have was that the pillows were too plump, causing a little... More

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Battle Ground, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Best Western Inn renewed our faith in the franchise (our previous 3 experiences were bad). The Cowichan Valley Inn Best Western is a lovely facility. Rooms are spacious, updated, excellently equipped and decorated. Staff are friendly and very helpful - the manager hustled all our baggage for 4 people (a considerable feat) and refused the tip we offered, accepting... More

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Kelowna
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 4, 2014

The staff at the Cowichan Valley Inn are why I stay there. The hotel is always looking good, and everything is in order when I arrive. Great value, I try to plan my business trips so I stay at the CVI.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2014

We had booked this hotel because of a wedding! There was to be a shuttle service with information at the hotel. A young woman who was checking in people first of all had called upon a cleaning lady to remove a crib from a room, her comment was I told this old lady that we would have it moved, the... More

Was this review helpful? Yes 1
CVIOwner, Owner at BEST WESTERN Cowichan Valley Inn, responded to this review

First off we want to thank you for staying with us during your recent visit to the Cowichan Valley. It is unfortunate that what appears to be miscommunication in the wedding group started your stay off; “on the wrong foot” as you say. And it would seem that you most certainly deserved better. It must have been very frustrating to... More

Coquitlam, Canada
1 review
5 of 5 stars Reviewed May 19, 2014

We booked 3 rooms for a one-night stay as we were attending a family function in Duncan. I didn't have high expectations as I knew the site was situated just off a highway and had heard that there was a pub connected to the site. I was pleasantly surprised when our stay went off without a hitch! The BW Cowichan... More

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CVIOwner, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for your kind review of our hotel and service. We're glad you appreciated the efforts we make for our guests who choose to smoke. We won't advocate it, but neither will we punish it. We tend to think that everybody should be treated with care and respect. We look forward to welcoming you back when you... More

1 review
5 of 5 stars Reviewed April 24, 2014

Three of our family stayed at the Cowichan Valley Inn recently for 5 nights, we were there visiting other family. We were so pleasantly surprised by the whole experience. My husband was not in good health & they were very kind about all that. Just a great bunch of folks!! Right from the maintenance staff, housekeeping, front desk, wait staff... More

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CVIOwner, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for your kind words. We're not perfect, but we all try our best and it is very much appreciated when we hear that our guests have had such an enjoyable experience with us. We hope you do stay with us again and we wish you well in all of your future travels. Sincerely, Kurt Pyrch Manager More

Kelowna
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 3, 2014

I travel for business and the Best Western Cowichan Valley is nicely situated for my purposes on Vancouver Island. The staff is "First Class" It is the employees and the nice cozyness and quietness of the hotel that keeps me coming back. I will be going back to this hotel for sure, mostly because of how the employees take care... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
CVIOwner, Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

On behalf of the staff, I would like to thank you very much for your kind words recognizing the efforts they make to turn our hotel into one you like to return to. All I get to do is enjoy the privilege of working with them. We look forward to your next visit and wish you well in your future... More

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Additional Information about BEST WESTERN Cowichan Valley Inn

Address: 6474 Trans Canada Highway, Duncan, British Columbia V9L 6C6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Duncan
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Duncan
Duncan Best Western

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Number of rooms
42

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