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All 5 Duncan hotels

BEST WESTERN Cowichan Valley Inn

6474 Trans Canada Highway, Duncan, British Columbia V9L 6C6, Canada
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Ranked #2 of 5 hotels in Duncan
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62 people have reviewed this hotel

Traveler rating
    20
    25
    11
    1
    5
See reviews for
17
13
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Kelowna
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel for business and the Best Western Cowichan Valley is nicely situated for my purposes on Vancouver Island. The staff is "First Class" It is the employees and the nice cozyness and quietness of the hotel that keeps me coming back. I will be going back to this hotel for sure, mostly because of how the employees take care... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CVIOwner, Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

On behalf of the staff, I would like to thank you very much for your kind words recognizing the efforts they make to turn our hotel into one you like to return to. All I get to do is enjoy the privilege of working with them. We look forward to your next visit and wish you well in your future... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Be sure to check the windows when you stay at this hotel. The last two times I stayed there I checked the windows and found that the locks are broken or have been removed. Staff were helpful in securing the windows so that I felt comfortable enough to stay the night. Told the management the next morning but they were... More

Was this review helpful? Yes 1
CVIOwner, Owner at BEST WESTERN Cowichan Valley Inn, responded to this review

I would like to thank the guest for their kind remarks about our staff service and their comfort. I must however take exception to the guest's statement about Management's concerns, which couldn't be more wrong. I would also like to thank the guest who keeps returning to the hotel. She is right about what the Fire Marshal said. In older... More

Duncan, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

This hotel is located about one mile from the downtown core on the main highway across from the BC Forest Discovery Center and Information center.It is a very good location for tourists. It has a dinning room ,pub and is a very nice place to enjoy a meal as it is not to expensive. They also have a outdoor pool,the... More

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CVIOwner, Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for taking the time to let us know about your experience at our hotel. We're not perfect but we do our best and the staff really appreciate hearing that their efforts were noticed. We wish you well in all of your future travels and hope to see you again soon. Sincerely, Kurt Pyrch Managing Director More

Denver, Colorado
Top Contributor
60 reviews 60 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 11, 2013

This is pretty much your standard off-the-highway kind of hotel. Nothing to write home about, but a nice place with hot showers and comfy beds. Staff were very friendly, the room was clean, and overall this was a good stay in Duncan.

Was this review helpful? Yes
CVIOwner, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your kind review. You're right, we are not a high end super luxury hotel. We just try to do what we do well and provide a clean, well run hotel with the help of our great staff, and we thank you for noticing that. We wish you all the best in your future travels and hope to... More

Surrey, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2013

I'm staying at this BW one night every week since nearly a year now and I'm always pleased by the quiet, clean and comfortable rooms. The staff is SUPER friendly, and the restaurant offers a good choice on the menu. Definitely a recommended place to stay!

Was this review helpful? Yes
CVIOwner, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for your review and for recognizing the efforts of our staff. We look forward to your ongoing returns. Kurt Pyrch, Manager More

Kamloops, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2013

My Family and I stayed here for two nights, while attending a wedding in Duncan. We had three rooms, two of which were upgraded to a suite for free, due to overbooking. Staff was really friendly, and helpful when asking for advice on what to see, even in Victoria where we were continuing our trip. The restaurant and the pub... More

Was this review helpful? Yes
CVIOwner, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for your review of our hotel. I'm very proud of our staff and the job they do for you, our customers. I'm glad we were able to make your stay such a pleasant one and we hope that if you're in town again, that you will return. Sincerely, Kurt Pyrch, Manager More

Kelowna, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2013

We stayed in Duncan for 4 days for a volleyball tournament. We were very pleasantly surprised by our accommodation at the Best Western. The hotel was older but recently updated. It was very clean and the reception staff couldn't be more welcoming. We received a call shortly after we arrived to check everything was to our satisfaction, a welcome touch.... More

Was this review helpful? Yes
CVIOwner, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for your comments about your stay with us. We are glad that you enjoyed our food and service as well as just the hotel itself. Your kind praise is appreciated by everyone who works here and is most welcome. We hope that you will return as our guests in the future. All the best, Kurt Pyrch,... More

Tustin, United States
1 review
5 of 5 stars Reviewed October 16, 2013

I stayed 5 days at this Inn, and I must compliment them on the rooms, - for comfort and how well kept, and the lobby/restaurants/quality of food. The big difference here compared to other hotels is the staff - every single person was warm, professional, and obviously cares about each guest and what they can do to make your stay... More

Review collected in partnership with Best Western

Was this review helpful? Yes
CVIOwner, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

I am tempted to say: "Wow, guest made the efforts worthwhile!!" I guess I just did. Thank you for pointing out the thing I am most proud of, our staff. A hotel is a building full of beds, and sinks, and carpets and pillows and all the other stuff that anybody can pay for and stick in a bunch of... More

Ontario
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 14, 2013

We enjoyed excellent service from the front desk staff and the rooms were very clean. Although it was mid-September the weather was lovely and we took advantage of the outdoor pool. The fitness center wasn't large but had a number of multi-function machines so you can still get in a proper workout. The linens (bedding and towels) were luxurious. We... More

Was this review helpful? Yes
CVIOwner, Owner at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for your kind words and acknowledgement of the efforts of our staff. We look forward to having you as our guest again the next time you visit our area. Sincerely, Kurt Pyrch Managing Director / Owner More

Houston Texas
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 23, 2013

We wanted to explore Vancouver Island so we chose to stay in Duncan because of the totum poles in the town. We chose this Best Western because we have had excellent service from every Best Western we have stayed at in Canada.....this one is no exception. We were greeted by very friendly staff and in our room in minutes. We... More

Was this review helpful? Yes
CVIOwner, Owner at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you very much for staying with us during your holiday. We know you have other choices and that we were able to make your stay a pleasant one. Thank you also for noting your satisfaction with your meals. We take great pride in the quality of the food we serve and the efforts our staff put in to deliver... More

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Additional Information about BEST WESTERN Cowichan Valley Inn

Also Known As:
Best Western Duncan
Duncan Best Western
Address: 6474 Trans Canada Highway, Duncan, British Columbia V9L 6C6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Duncan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Duncan
Price Range (Based on Average Rates): $$
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