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The Royal Hotel

Certificate of Excellence
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45886 Wellington Avenue, Chilliwack, British Columbia V2P 2C7, Canada
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The Royal Hotel
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The Royal Hotel
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70 reviews from our community

Traveler rating
    27
    31
    7
    3
    2
See reviews for
14
26
9
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (6)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (11)
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Chilliwack, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Staying in this Hotel was like taking a short trip back in time. The room was spacious and impeccably clean. The king size bed was very comfortable. The staff was very helpful and pleasant. We did not eat dinner in the restaurant but we did have breakfast which was excellent. We had a 2 person Jacuzzi bath in our room... More 

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for providing your comments. That's what the Royal Suite should be - a time where you feel like Royalty with everything looked after just as it should be. Great for those special occasions or for whenever you just want to feel like you got the best! Look forward to your return visit. More 

1 review
4 of 5 stars Reviewed February 17, 2015

This is an old hotel, but what a wonderful surprise. Room was spacious and clean. Crisp white sheets. Bathroom modern. Very quite. The restaurant was AMAZING! Food was beyond expectations and the price was more than reasonable. I would defiantly give this hotel and it's restaurant a high rating. WOW!!

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Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks Andrew for your review. I'll make sure the team sees your comments - we do enjoy looking after our guest well. Do come again soon! More 

Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2014

Great little hotels, friendly ,great room already book return trip for new years eve. Hosts friendly , nice cafe for food Lovely views of mountains Convenient location Real old world charm Shops just a walk away Easy parking Easy to find Very comfortable beds

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for capturing the character and the benefits of staying with our hotel. We enjoy providing our guests with an enjoyable, comfortable and authentic experience. We do look forward to your return visit here over the next few days. More 

British Columbia, Canada
1 review
4 of 5 stars Reviewed October 13, 2014

It was a convenient place for us to stay. We had an antique room facing the street. Overall was a good place to stay, but the mattress needs to be updated. Had pictures and history on the walls which were an interesting site. I believe my grandfather served with the previous owner.

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Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for choosing to stay with us. Wow - and did your grandfather share any stories of his time working here? If so, we'd love to hear them. Thanks for your comments - we'll make sure that the beds remain as they should be - sleep is why we have guests so it's very important. We'll look forward to your... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 11, 2014

First, the good. The room had a queen bed, a small wooden table, and was neat and clean. The hot water was hot as it should be. The staff (the person at the desk) was friendly and helpful. It was old, but the rennovation seemed more a cleaning up, not making it to three stars IMHO. We had booked ours... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for your comments. I'm pleased that you found the room and the hotel clean and that the service was as it should be - friendly and helpful. The room you stayed in is what we refer to as our "European sized Comfort Room". We do have a rooms with larger footprint and differing character and layout and so would... More 

Chilliwack, British Columbia, Canada
1 review
5 of 5 stars Reviewed October 7, 2014

We had an amazing experience, from the beautiful room and the amazing food we had for our wedding. The venue is beautiful and everything was awesome. Thank you so much :) Al and Sharon Young Oct, 4 2014

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Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks Al & Sharon. So pleased that you chose to enjoy your special day here at the Royal. Yes,folks, we do weddings in our authentic, vintage location - from the ceremony, to great photo location, to reception - and of course having the Royal Suite for the happy couple and other guest rooms for guests so that all can enjoy... More 

British Columbia, Canada
1 review
4 of 5 stars Reviewed October 6, 2014

I booked the Royal because I had stayed there before in a similar circumstance. The reception gave me good directions to find the place after leaving #1 highway. Checking in help was great, but parking in front of the hotel was definitely a challenge. Had to circle two or three times to get on the right street. That is Chiliwack's... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for your review. Yes, the one-way section of Wellington from the 5 corners intersection to Main Street is one way traveling westbound, i.e from 5 corners to Main with the hotel at the intersection of Main & Wellington. An alternative is to come down Main, park on Main just before Wellington and walk around to the front of the... More 

Gibsons, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 3, 2014

We stayed at The Royal in September and they were very accommodating, we booked last minute on a VERY busy weekend in Chilliwack and they made sure to get me and my family the best room available. We didn't know that there was no elevator, but there's not that many floors so it's not terrible. The room was clean and... More 

Review collected in partnership with this hotel

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Leonard W, General Manager at The Royal Hotel, responded to this review

So pleased that we were able to look after you in order for you to enjoy the hotel, the area around the hotel here in the downtown and your weekend in Chilliwack. Thanks so much for your comments. We'll look forward to your next visit. More 

Kelowna, British Columbia, Canada
1 review
4 of 5 stars Reviewed September 26, 2014

room and bed were clean and did the job, the atmosphere is nostalgic, the only thing that was slightly bothersome was some people use too much force on the room doors which when closed strongly, do resonate throughout the halls

Review collected in partnership with this hotel

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for your comments. We are very committed to making sure that the basics such as cleanliness and service are impeccable. Glad that you enjoyed the atmosphere of heritage and character. Mitigating the alive sound created by the wood surfaces and antique doors is something we continue to work on to ensure greater comfort for all our guests. And yes,... More 

Castlegar
1 review
1 of 5 stars Reviewed September 25, 2014

The photo's on site must have been taken in 1967 and were photo shopped at that time too. If you want to go to bed and wake up with drug addicts in your doorway then this is the place for you. Booked for 2 nights and never slept that night at all. Checked out after one night. My truck was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

I'm truly sorry and disappointed that your experience was so unhappy. Not sure how to respond to this comment other than to say that I'll let the other guests that have provided their reviews speak for themselves. We're very proud of the character and heritage of the hotel and the service that we provide and we will continue to do... More 

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