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The Royal Hotel

3.0 of 5 45886 Wellington Avenue, Chilliwack, British Columbia V2P 2C7, Canada
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Certificate of Excellence 2014
The Royal Hotel
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The Royal Hotel
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67 reviews from our community

Traveler rating
    26
    29
    7
    3
    2
See reviews for
14
25
9
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (67)
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    (5)
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    (24)
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    (29)
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British Columbia, Canada
1 review
4 of 5 stars Reviewed 1 week ago via mobile

It was a convenient place for us to stay. We had an antique room facing the street. Overall was a good place to stay, but the mattress needs to be updated. Had pictures and history on the walls which were an interesting site. I believe my grandfather served with the previous owner.

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for choosing to stay with us. Wow - and did your grandfather share any stories of his time working here? If so, we'd love to hear them. Thanks for your comments - we'll make sure that the beds remain as they should be - sleep is why we have guests so it's very important. We'll look forward to your... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First, the good. The room had a queen bed, a small wooden table, and was neat and clean. The hot water was hot as it should be. The staff (the person at the desk) was friendly and helpful. It was old, but the rennovation seemed more a cleaning up, not making it to three stars IMHO. We had booked ours... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for your comments. I'm pleased that you found the room and the hotel clean and that the service was as it should be - friendly and helpful. The room you stayed in is what we refer to as our "European sized Comfort Room". We do have a rooms with larger footprint and differing character and layout and so would... More

Chilliwack, British Columbia, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We had an amazing experience, from the beautiful room and the amazing food we had for our wedding. The venue is beautiful and everything was awesome. Thank you so much :) Al and Sharon Young Oct, 4 2014

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks Al & Sharon. So pleased that you chose to enjoy your special day here at the Royal. Yes,folks, we do weddings in our authentic, vintage location - from the ceremony, to great photo location, to reception - and of course having the Royal Suite for the happy couple and other guest rooms for guests so that all can enjoy... More

British Columbia, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I booked the Royal because I had stayed there before in a similar circumstance. The reception gave me good directions to find the place after leaving #1 highway. Checking in help was great, but parking in front of the hotel was definitely a challenge. Had to circle two or three times to get on the right street. That is Chiliwack's... More

Review collected in partnership with this hotel

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Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for your review. Yes, the one-way section of Wellington from the 5 corners intersection to Main Street is one way traveling westbound, i.e from 5 corners to Main with the hotel at the intersection of Main & Wellington. An alternative is to come down Main, park on Main just before Wellington and walk around to the front of the... More

Gibsons, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at The Royal in September and they were very accommodating, we booked last minute on a VERY busy weekend in Chilliwack and they made sure to get me and my family the best room available. We didn't know that there was no elevator, but there's not that many floors so it's not terrible. The room was clean and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

So pleased that we were able to look after you in order for you to enjoy the hotel, the area around the hotel here in the downtown and your weekend in Chilliwack. Thanks so much for your comments. We'll look forward to your next visit. More

Kelowna, British Columbia, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

room and bed were clean and did the job, the atmosphere is nostalgic, the only thing that was slightly bothersome was some people use too much force on the room doors which when closed strongly, do resonate throughout the halls

Review collected in partnership with this hotel

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for your comments. We are very committed to making sure that the basics such as cleanliness and service are impeccable. Glad that you enjoyed the atmosphere of heritage and character. Mitigating the alive sound created by the wood surfaces and antique doors is something we continue to work on to ensure greater comfort for all our guests. And yes,... More

Castlegar
1 review
1 of 5 stars Reviewed 4 weeks ago

The photo's on site must have been taken in 1967 and were photo shopped at that time too. If you want to go to bed and wake up with drug addicts in your doorway then this is the place for you. Booked for 2 nights and never slept that night at all. Checked out after one night. My truck was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Leonard W, General Manager at The Royal Hotel, responded to this review

I'm truly sorry and disappointed that your experience was so unhappy. Not sure how to respond to this comment other than to say that I'll let the other guests that have provided their reviews speak for themselves. We're very proud of the character and heritage of the hotel and the service that we provide and we will continue to do... More

Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

My dad and I very much enjoyed our stay at the royal hotel.Eilleen at the front desk was very pleasant and helpful as well as the rest of the staff.Our room was very clean and beds comfortable.Enjoyed the home cooked food in the royal café.If you enjoy a little trip into the past the royal is the place to go.We... More

Was this review helpful? Yes 1
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for choosing to stay with us - we'll look for you in the new year. Great food, good ambiance and people that enjoy looking after you is what we want to continue to provide. Thanks for your comments. More

Bodmin, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

We were delighted when we arrived in Chilliwack to find the hotel set on a quiet street with the exterior showing character and traditional grace. It is not a modern, swish hotel but rather one that exudes traditional values and solid service to visitors and the community. Our room was splendid with a large comfortable bed and all the conveniences... More

Was this review helpful? Yes 1
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks for your review and for staying with us, enjoying the character and service of the staff and the location downtown. Sorry about the milk for tea - that's something that we will make sure we are prepared for going forward. We'll keep enjoying looking after guests - and trust that you will come back again! More

West Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 10, 2014

We've stayed at this hotel a few times, and always enjoy it. It's like staying in a museum. Love to see the pictures of the front desk from it's original days (opened in 1908) and see it's hardly changed. Lots of history here. The room amenities are basic, but you're not staying here for a big-screen TV. The beds are... More

Was this review helpful? Yes 1
Leonard W, General Manager at The Royal Hotel, responded to this review

Thanks so much for providing your comments from you most recent stay. We do enjoy keeping ourselves and our guests surrounded by the rich history of the hotel and our area - just check out our blog on our website as well for more great stories. And make sure you remember that while the hotel is stairs only to the... More

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Additional Information about The Royal Hotel

Address: 45886 Wellington Avenue, Chilliwack, British Columbia V2P 2C7, Canada
Phone Number:
Location: Canada > British Columbia > Chilliwack
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Royal Hotel 3*
Number of rooms: 29
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