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Holiday Inn Hotel & Suites Red Deer South

3.0 of 5 33 Petrolia Drive | Gasoline Alley; 37471 Hwy 2 South, Red Deer, Alberta T4E 1B3, Canada
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites Red Deer South
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Holiday Inn Hotel & Suites Red Deer South
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204 reviews from our community

Traveler rating
    155
    41
    3
    1
    4
See reviews for
44
21
5
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Red Deer, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Really enjoyed my stay. Friendly staff on the desk and in housekeeping. Good clean rooms, the beds were really comfy which is a plus. Slept great all night. I would stay here again and recommend to friends

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Tyler L, Thank you for your review and your future recommendations for our hotel! I am so happy to hear that you enjoyed your stay so much and that you slept well! I am also glad that you found your room so comfortable and clean. We just won the Alberta Housekeeping Award for the third year in a row... More 

Grande Prairie, Canada
1 review
5 of 5 stars Reviewed 1 week ago

loved the food and the kids loved the pool rooms were very modern and we all loved our stay the staff were very courteous and responsive if you want a great night sleep and great food come to this hotel 10 out of 10

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear jhon s, Thank you for your review! I am so happy to hear that you and your family enjoyed your stay so much! I am glad to hear that our team was courteous and responsive to your needs. Your stay is our number one priority and we do our very best to make sure all of our guests stays... More 

Cold Lake, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Im usuly allways satisfied whit holiday inn but i got to say that one could be the best ive been to for is restaurant quality but the staff resolution problem suck on my floor. I could ear running kid for the 2 night i been there and nobody stop them and on top off that i catch the security guy... More 

Was this review helpful? Yes 1
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Jonny B, Thank you for your review. I would first of all like to apologize on behalf of our entire team for the problems you encountered with our security guard. I would like you to know that our management does not take this lightly and that we have already taken action on this. If you would be able to... More 

Red Deer
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

New hotel with more character than you might expect. Small restaurant with some of the best food in Red Deer. Friendly staff. Kids will enjoy the pool and the big water slide. The rooms are very modern and well equipt. I would recommend this as one of the best places to stay in Red Deer whether it's for 1 night... More 

Was this review helpful? Yes
Keerthi S, General Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Sralston, I really appreciate for valuable time with writing a review about Holiday Inn &Suites Red Deer. I am glad that you really enjoyed your stay. I will share your compliments with my rest of the team. Looking forward to see you again. Best Regards, General Manager More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay in Holiday Inn regularly for work usually 7 days at a time, 20-25 days per month between the Hinton and Red Deer locations. The customer service is very consistent, room service timely and most important to me the internet is fast and reliable 3-6mbps down. Beds are comfortable and they provide two types of pillows. Firm and soft.

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear macbwilson, Thank you for your review as well as your loyalty to our hotels! The Holiday Inn in Hinton is actually our sister property so it is wonderful to hear you enjoy staying with both of us! I am glad that we are able to consistently deliver our service to you in a way that is familiar and keeps... More 

Sherwood Park, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The manager and staff of this hotel deserves a raise and an award. I always get amazing service here. We travel quite a bit and I wish I could take this place and staff with me every where. Even if I have the smallest complaint they make sure it is dealt with. The manager and assistant are always around and... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear fieryfusion, Thank you so much for your review as well as your loyalty to our hotel! It is wonderful to hear such great comments! I am so happy that our team is able to consistently deliver amazing service for you! It is our number one goal to ensure that our guests stay is nothing less then a 5 star... More 

Senior Contributor
38 reviews 38 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First the staff were fantastic. Always friendly and willing to help with anything. The rooms are terrific. Roomy and very clean. I particularly enjoyed the kitchenette area with a fridge microwave & keurig. The restaurant is fabulous with a great variety on their menu. I have a particular dietary requirement and they were very accommodating. I will definitely stay there... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear 63mimi, Thank you for your review! I am so happy to hear that you enjoyed your stay so much and that our staff was fantastic! I am also happy to hear that you enjoyed your room so much. All of our rooms have a fridge, microwave and keurig coffee maker because we know how important those can be to... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The first impression is fantastic. Friendly desk staff and clean, clean, clean. Now the rooms overall are pretty standard fare for a Holiday Inn,but I have to admit I've seen worse. The room service staff are usually friendly and prompt ... Though I did have to wait for cutlery 3 visits ago and that left my food cold and nasty...sadly... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Les241, Thank you for your review! I am happy to hear that overall your stays here are great and clean! I know our entire team works very hard to ensure that cleanliness is always on the top of our list. We have won the Alberta Housekeeping Award 3 years in a row now and always do our best to... More 

Hinton, Canada
2 reviews
5 of 5 stars Reviewed January 6, 2015

I thought customer service was gone. I thought personal service was gone. I stay in hotels , work , about 150 - 200 nights a year for the last 8 years. This hotel exceeds in every way. They greet you with a smile when you check in and aknowledge you every time you pass the front desk. WHERE ELSE DOES... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Darryl S, Thank you for your review and your loyalty to our hotel! It is so great to hear that our team is so great for you that you go out of your way just to stay with us! That means a lot to our team and I hope we can continue to not meet but exceed your expectations!... More 

Stony Plain, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015 via mobile

Our team stayed here Jan 1 & 2nd. The food, staff and accommodations were fantastic. The management and staff were very helpful, friendly and I appreciate everything they did for us. Thanks Keerthi😊 The food in the Boulevard restaurant was fantastic and I recommend that if you stay at this hotel to try this restaurant out. The kids loved their... More 

Was this review helpful? Yes 1
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Tracey T, Thank you for your review! I am so glad to hear that everything with your team stay went so well and that our entire team was so accommodating and helpful for you. We love having teams stay with us and always do our best to make sure our performance is on par so that yours can be... More 

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Additional Information about Holiday Inn Hotel & Suites Red Deer South

Address: 33 Petrolia Drive | Gasoline Alley; 37471 Hwy 2 South, Red Deer, Alberta T4E 1B3, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Red Deer South 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Hotel & Suites Red Deer South Alberta
Hotel Style:
#1 Business Hotel in Red Deer
#2 Family Hotel in Red Deer

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