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Holiday Inn Hotel & Suites Red Deer South

Certificate of Excellence
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33 Petrolia Drive | Gasoline Alley; 37471 Hwy 2 South, Red Deer, Alberta T4E 1B3, Canada
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Holiday Inn Hotel & Suites Red Deer South
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Holiday Inn Hotel & Suites Red Deer South
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218 reviews from our community

Traveler rating
    168
    42
    3
    1
    4
See reviews for
46
22
5
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Calgary, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Very attentive staff, friendly, nice pool and work out area, clean. Great for soccer teams as was our situtation - they even called ahead of time to see if we were coming again this year and wanted to know if they should put aside some rooms for us. close to shops and restaurants.

Was this review helpful? Yes
Calgary, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel numerous times over the past year and they have never disppointed us. The service is excellent and people are very nice and accommodating. This is truly not your typical Inn or Motel. All of the facilities including their restaurant is first class. I would not hesitate to go back since they are one of... More 

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Calgary, Canada
Top Contributor
77 reviews 77 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying at the Holiday Inn Express for years while on business in Red Deer and this time I thought I'd try the newer Inns and Suites which is just South of town or on the right as you come into Red Deer on the highway. The room was big and clean - and most importantly - quiet.... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Donna M, Thank you for your review! We as humans are creatures of habit so sometimes stepping out of our comfort zone can be difficult as we are scared to be disappointed by the change. In the hospitality industry, we know that our guests who frequently travel need their hotels to be exactly on par with their personal needs... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

this is my second trip to this brand new Hotel and it is just wonderfull! the staff service (Emily and the other) are just wonderfull. i was there for business and need some help and the staff was just amazing to help me out. the restaurant is over the top and again the best place to stay in Red Deer... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear jean-francois C, Thank you for your review! I am so happy that you had such a great stay and that our team was so helpful for you during your stay! It is our pleasure to be able to go above and beyond to assist you with whatever you may need while you are here. Our goal is making sure... More 

Alberta
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We had an unfortunate house flood & booked a room at this hotel. We arrived tired & upset & were greeted instantly with warm, friendly smiles. Amanda went out of her way when we checked in to ask us what we needed & to make our kids feel at home! Once we got to our room, a beautiful suite, the... More 

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Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear funinthesun20, Thank you for your review! It is so unfortunate what happened to your home and when we hear about these certain kind of situations our team does their best to welcome you into our home with open arms. When you are forced to leave from your home in situations like this we want you to be able to... More 

Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

Everytime I'm in town for work I try and stay here because it's such a amazing place to stay between keerthi and Emily the service is second to none and everything is new and the rooms are awesome it puts every holiday Inn I ever stayed at to shame.

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Derick B, Thank you for your review as well as your loyalty to our hotel! It is great to know that our team does such a great job taking care of our guests! We are so appreciative of our team and all of the hard work that they do, we can not thank them enough for taking care of... More 

Bundaberg, Australia
2 reviews
5 of 5 stars Reviewed April 13, 2015

We have stayed at this Hotel on two trips to Red Deer, one in 2013 and again in 2014. The purpose of both trips was to ride a motorcycle in Canada and the States, there being a motorcycle dealership next door where we sourced our ride. On the first trip we were part of a group ride and accommodation had... More 

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Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear zoomo2015, Thank you for your review! I am so happy that our front of house team was so awesome for your both times that you have stayed with us and that you enjoy your room each time you are here! As part of the IHG group of hotels, we are all about consistency and making sure to deliver that... More 

Hinton, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 13, 2015

This hotel is amazing from the first class treatment as soon as you walk in to the time you check out. The room service was prompt and courteous. The housekeeping was excellent in my room was even clean behind the night stand. This hotel restaurant has delicious food and the presentation is such a wow factor. I will be staying... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Simone J, Thank you for your review! I am so glad that our team was able to provide you with first class service from the beginning to the end of your stay! We are currently the number one Holiday Inn in Canada and we do our very best to ensure we have every guest feeling the way you do... More 

Hinton, Canada
1 review
5 of 5 stars Reviewed April 12, 2015

I stayed for two nights at this location from April 08 to 10th. Its a brand new property. The hotel has a lounge and a Restaurant which made my stay more comfortable as I did not have to go elsewhere for my meals. The service was great. I also received a late check out with no additional charges. I will... More 

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Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Dilmack, Thank you for your review! It is wonderful to hear that you enjoyed your two night stay with us! I am also happy that the service you received from our team was great and that we were able to give you a late checkout. We are the newest Holiday Inn in Red Deer and are very proud to... More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed April 10, 2015

This hotel is fabulous! The staff is very friendly and personable. I was surprised when even the maintenance man, Jaime, was out going and friendly. The hotel is bright, clean and well maintained. The quality of the food in the restaurant is amazing. I had the Lamb Shank and it was delicious. Breanna is an excellent server and took care... More 

Was this review helpful? Yes
Emily M, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review

Dear Mary Ann P, Thank you for your review! I am so happy that you had such a great stay with us! We are not only a family owned and operated company but an internal family all around! We want our guests to feel like they have walked in to a relatives home when they come visit us and all... More 

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