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All 25 Red Deer hotels

Red Deer Lodge Hotel and Conference Centre

3.0 of 5 Hotel   |   4311 49th Avenue, Red Deer, Alberta T4N 5Y7, Canada
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Red Deer Lodge Hotel and Conference Centre
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Ranked #15 of 25 Hotels in Red Deer
A recent review
4 of 5 stars Reviewed October 30, 2012
Duart Salt Spring Island
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160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Deer Lodge Hotel and Conference Centre
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Salt Spring Island
Contributor
20 reviews 20 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2012

This was our second visit to do an Art Show for my wife, Jill Louise Campbell. This is one of our favourite community hotels... show room for the art was super.. staff and service first class and great value. Had all but one meal in their restaurant and it was OK. Yes it is a little old and yes they... More

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Duart, Thank you for your comments regarding your last visit to the Red Deer Lodge Hotel. I am glad that our team took great care of you while you were here. We look forward to serving you again on your next trip to Red Deer. More

Edmonton, Alberta, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 27, 2012

We spent the weekend at Red Deer lodge and the room was fine however we went down for breakfast and the service was so slow and they were very disorganized. We went for dinner in the evening and ordered 3 steak dinners. it was the worst steak I have ever had and the meal was cold. The food and the... More

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Brenda T, I want to thank you for comments regarding your latest stay at the Red Deer Lodge Hotel. I am glad that the room was in acceptable condition for you and your family. It is unfortunate that your dining experience was not a postive one and I apologize for the service and food quality that your family received. I... More

Calgary, Canada
Top Contributor
77 reviews 77 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 13, 2012

Once upon a time this place was a gem. But you can only milk that for so many years until it becomes embarrassing. And embarrassing is what it is. Old, musty-smelling, chunks out of the wall, carpet is separating. Maintenance isn't even trying to keep up. Youll be watching a 22 inch old TV. Luckily, it's in color. Old air... More

Was this review helpful? Yes 2
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Attitudeguy, Thank you for your comments and feedback regarding your most recent stay with the Red Deer Lodge Hotel. I do apologize for the condition of the Tower room that you occupied. We do have rooms in our Courtyard area that were renovated in 2009 that you may find more enjoyable. We do have processes in place for our Housekeeping... More

Alberta, Canada
Top Contributor
65 reviews 65 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 8, 2012

We stayed at the Red Deer Lodge the weekend of the Rock n Red Deer car show. We stayed there because it had a pool for the kids, but mainly because of the location to the downtown area, as that is where the Friday night cruise took place. It was a short walk to the downtown and there is a... More

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Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

24Magoo, Thank you for the postive comments regarding your recent stay at the Red Deer Lodge Hotel. I am glad that we were able to compliment your visit to the city of Red Deer as you participated in the Rock n Red Deer Car Show. We look forward to the opportunity to serve you and your family again when you... More

Kelowna, Canada
1 review
4 of 5 stars Reviewed August 10, 2012

My husband and I and our 5-year old son and 4-year old daughter stayed at the Red Deer Lodge for a weekend a few months ago when we were travelling through Alberta. Overall we had a pleasant experience. Although the hotel is older the rooms were very clean and comfortable. The restaurant downstairs in the hotel was perfect for the... More

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Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

RachelleG826, Thank you for your recent comments regarding your visit to the Red Deer Lodge Hotel. I am glad to hear that the family enjoyed their time in the City of Red Deer and the surrounding attractions that we have to offer in Central AB. We look forward to the opportunity to serve you again on your next family trip... More

Alberta
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 9, 2012 via mobile

My husband and I stayed one night with our 15 month old daughter. We got a room on the 6th floor with a king bed. It's obvious they've made some effort to renovate, new beds, furniture, carpets. The room smelled musty (was obviously a smoking room at one time), there were some stains on the carpet, and the bathroom was... More

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

85er, Thank you for taking time to comment on your recent stay at the Red Deer Lodge Hotel. I do apologize that the Tower room was not in acceptable condition for you and your family. If we have the opportunity for you visit our property again, I would encourage you to select our Courtyard guest rooms of the Hotel as... More

Red Deer
1 review
3 of 5 stars Reviewed August 8, 2012

The stay at the hotel was OK but when we arrived our room had been given away. They replaced with room of equal quality but not on the ground floor as requested. Not impressed!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

David O, Thank you for the comments on your experience at the Red Deer Lodge Hotel. I apologize that the room style that you had selected at time of reservation was not available when you arrived. We make every effort to ensure that our guest's requests are fulfilled for specific rooms or styles which at times is challenge when we... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 31, 2012

We stayed there with our daughter's soccer team and had a mix up with communication in regards to getting a late check out time. When I confronted the staff at the front desk they were very rude. Sent a follow up email to director of rooms and another supervisor and have not received any kind of response from them. Clearly... More

Was this review helpful? Yes 2
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Soccermom106, Thank you for your comments on your latest experience at the Red Deer Lodge Hotel. I apologize for the miscommunication between our team and your team regarding late check out arrangements. I have been in conversation with our Director of Rooms regarding the Agent that you spoke with and we are using the situation as a learning opportunity for... More

La Crete
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2012

My wife and two year old son stayed at this hotel from July 17-20, 2012. During the first night it was obvious that the air conditioner was not working and we made a complaint to the front desk. We were told that someone looked at it. However during the second night, which was even hotter than the first (avg. temperature... More

Was this review helpful? Yes 1
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

James543, Thank you for your comments regarding your most recent stay at the Red Deer Lodge Hotel. I do apologize that we were unable to bring the room temperature to a level acceptable to you and your family to obtain a restful and comfortable sleep. I am not familiar with the specific style of room you occupied but the Red... More

Medicine Hat, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 16, 2012

Stayed here for work for about 5 days. The staff was extremely friendly and helpful. The rooms were very clean. The pool and hot tub are nice. There is a restaurant, although I didn't eat there. Lots of places within walking distance including a grocery store, restaurants and gas stations. Overall a very pleasant stay because of the excellent friendly... More

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Reid D, Thank you for your comments regarding your recent visit to the Red Deer Lodge Hotel. It is a pleasure to work with my team everyday as we strive to make every guest experience an inviting and enjoyable one. I will share your comments with the team of the Hotel and look forward to the opportunity to serve you... More

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Additional Information about Red Deer Lodge Hotel and Conference Centre

Address: 4311 49th Avenue, Red Deer, Alberta T4N 5Y7, Canada
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Deer Lodge Hotel and Conference Centre 3*
Number of rooms: 232
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Also Known As:
Red Deer Hotel
Red Deer Lodge Hotel And Conference Centre Alberta

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