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Red Deer Lodge Hotel and Conference Centre

4311 49th Avenue, Red Deer, Alberta T4N 5Y7, Canada
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1 room 1 guest
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Red Deer Lodge Hotel and Conference Centre
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184 Reviews from our TripAdvisor Community

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Traveler rating
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Red Deer lodge during a weekend jaunt to Red Deer. We chose the lodge due to its reasonable prices and amenities. Unfortunately we were quite disappointed with the condition of the hotel and room. Seemed as if they are squeezing every last day out of it before they add paint or change carpet. The room... More 

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Leamington Spa, United Kingdom
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Comfortable beds, clean room and bathroom. Room had table and two chairs, an improvement on some more expensive hotels. Restaurant next to swimming pool, seems a bit strange. Breakfast was O.K. but menu needs improving for evening meals, a bit bland.

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Calgary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Disappointed in that did not get the ground floor room that I had requested due to mobility problems! But stay was good anyway, though in pain. Also disappointed that housekeeping does not check rooms to be made up before they leave! We were there for 3 nights, and never never once did we have our room made up!! - POOR... More 

Was this review helpful? Yes 1
Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Dear VickiCalgary, I sincerely apologize for the inconveniences you have experienced at the hotel and I hope that you will give us another opportunity to make this right. I appreciate you bringing this to our attention and I assure you that the change has been made to better serve our guests. We look forward to your next stay with us. More 

Ontario, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed one night in the Red Deer Lodge. I found the staff to be very welcoming, the hotel to be quite clean, and the food to be quite good. My room had a patio door that overlooked the pool area, but it was not too loud. This may be a concern for some guests if it is a busy... More 

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Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Dear Shawna247, I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon. More 

Calgary
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The place is in dire need of maintenance the carpet in our room was filthy almost had to keep your shoes on. The ceiling tiles in the bathroom are moldy and filthy. There is no working restaurant in the hotel had to eat elsewhere. They give you a free breakfast buffet of cold scrambled eggs cold potato hunks and sausage... More 

Was this review helpful? Yes 1
Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Hello Troy, Thank you for expressing your concerns of your stay with us, we sincerely apologize for the inconvenience this has caused. I would like to inform you as well as our guests that in the next few months Red Deer Lodge is looking forward to a makeover involving the interior as well as the exteriors, we hope that you... More 

Travelers are raving about these Red Deer hotels

Vancouver, Canada
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 20, 2015

We had a good sleep at this hotel, perhaps the mattress was better than average? Parking lot is currently being resurfaced but free for guests. Staff were friendly, breakfast was very good. Our room was comfortable but the bathtub floor must have sagged, there was at least a litre of water sitting in the bottom after a shower. Tub should... More 

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Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Hello Travelsalot050, I really appreciate you taking time to post a review about Red Deer Lodge Hotel and conference Center. I am glad that you really enjoyed your stay at our hotel along with the breakfast served in the Botanica Garden Restaurant. We hope to see you soon!! More 

Brooks, Alberta, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 14, 2015

Within an hour of checking in the power went out. For the next 5hrs there was no pool, lights, air conditioning, elevators, internet, television, or phone service. The front desk said it would take til after 11:30pm to get power back, it took till 12:30. I asked about a discount for inconvenience and they said no. "We can't offer a... More 

Was this review helpful? Yes 2
Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Dear Robert F, Thank you for taking the time to review your stay with us! Your feedback is our best way to improve. I am very disappointed to hear that we were not able to live up to your expectations with the service we provided. Your concerns have been noted and addressed with the appropriate departments. I sincerely apologize for... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

The entire staff are friendly and willing to help. The restaurant staff were greeting us each time we walked through the hotel and the front desk staff was always willing to offer any help or offer any services. The atmosphere was very calming and relaxing, and having the bright open sky light near the pool made the hotel seem even... More 

Was this review helpful? Yes 1
Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Hello Thinkb4ispeak, Thank you for posting such a positive feedback about your stay, we are very happy to hear that our team was able to make a positive difference during your stay with us. We thank you for your loyalty and recommendations. We hope to see you soon. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 17, 2015 via mobile

The service was very pleasent, but the carpets in the room where gross and the shower was horrible! It takes forever to get it at the right temp. The bathroom sink pluge kept getting stuck as the drainer leaver was broken so we had to go under the sink to fix it several times......the T.V.'s r pretty old. The elevators... More 

Was this review helpful? Yes 3
Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Dear Mandy 1996, We are very sorry to hear about the experience you had at our hotel, your feedback is of utmost importance to us and I assure you it hasn't be unheard. We are in the process of making changes to this historic venue and we are looking forward for our guests to experience this change with us. We... More 

Red Deer
1 review
5 of 5 stars Reviewed June 12, 2015

The desk staff were wonderful. Rooms were very clean and comfortable. Didn't have the opportunity to eat there or use pool, etc. But would have no hesitation in doing so. Location was close to a grocery store and a few restaurants so we could just walk if we desired. Only downside was our room overlooked the roof so view wasn't... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Shirin P, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Dear liettad2015, Thank you so much for such a positive comment about your stay with us. The hotel and the team are undergoing some changes and I am so glad to see that these changes are being noticed by our guest. Your review has definitely been a boost to our team and their efforts. Thank you once again for taking... More 

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