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All 25 Red Deer hotels

Red Deer Lodge Hotel and Conference Centre

3.0 of 5 Hotel   |   4311 49th Avenue, Red Deer, Alberta T4N 5Y7, Canada
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Red Deer Lodge Hotel and Conference Centre
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52%
Ranked #14 of 25 hotels in Red Deer
A recent review
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140 people have reviewed this hotel

Traveler rating
    28
    43
    40
    20
    9
See reviews for
29
21
7
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Alberta
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel one night for a stay-cation, and was really looking forward to it. However, upon arriving, the parking lots was full of potholes, and the exterior of the hotel looked very tired. We nevertheless optimistically checked in, only to be told a $200 deposit would be taken. Absolutely ridiculous given that we were staying one night at... More

Was this review helpful? Yes
Lethbridge, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed in a "suite" for few days for business - overall happy and would stay again. The Lodge is older, but the room I stayed in was in good shape and clean. My only complaint is that the room was a bit dark. For the price, it will be hard to beat the Red Deer Lodge, as it comes in... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We were given the wrong room: booked a suite and got a regular room . service in diner non exhistent: Waited 1/2 hr to even get greated by server, ended up walking out without ordering a thing . (Late for a wedding despite having more than enough time) Carpets in room need to be replaced or at least cleaned .... More

Was this review helpful? Yes 1
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Squashuaposhua, Thank you for comments regarding your visit to the Red Deer Lodge Hotel. I must apologize your dining experience was far from acceptable. I will be sharing your feedback with our Outlet Manager as she has expectations of service times with her team and will be using this as a coaching moment for her team. The comment about the... More

Vancouver, B.C.
Top Contributor
66 reviews 66 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here because I was speaking at a function. Rooms are on a courtyard. The exterior is VERY dated and the parking lot was broken up. I had a one bedroom suite which was clean and well appointed, however I like a TV in the bedroom and there was none. Breakfast was included but I did not want to risk... More

Was this review helpful? Yes 1
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

vancouvergirl, Thank you for your feedback from your first visit to the Red Deer Lodge Hotel. We enjoy hearing from all of our guests and appreciate the information shared in the reviews. We do have a great team here at the Hotel who do care about the guests and providing great service. I trust you were comfortable and well rested... More

Edmonton, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a an event and would stay again. Breakfast was buffet style and had great selection. The staff were professional and friendly. Our first night, sleep was good and comfortable. The rooms do need some upgrading and some fixing up (for example our shower handle on the cold side had to be turned in a certain way to... More

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Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Dee_Lovely88, Thank you for sharing your experience at the Red Deer Lodge Hotel. I do apologize there was an issue with the shower. Our Front Desk Associates are extremely good at notifying the Maintenance team once they are made aware of concerns to correct or repair items for our guests. I am sorry to read other guests interrupted your evening... More

Calgary
Top Contributor
107 reviews 107 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came across the spot in a pinch and have to say I am pleasantly surpriesd. Reception couteous, bed incredibly comfortable, breakfast buffet staff warm and friendly. Love real oatmeal for breakfast. Plan to be back when sent to the area.

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

grassislander, Thank you for your comments regarding your first visit to the Red Deer Lodge Hotel. We love to hear from our guests and appreciate the feedback. We look forward to serving you again very soon. More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First off I want to say the staff of Red Deer Lodge were fantastic! That is the only thing that even kept me there. Other then that the rooms were some of the worst I've ever stayed in. Dirty, dated, dark, and small! I stayed there for an event but will never do that again. The conveniences and the staff... More

Was this review helpful? Yes 1
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

rkoots, Thank you for your feedback on your experience at the Red Deer Lodge Hotel. I appreciate hearing from our guests and we use the information shared to review our process and procedure. I agree with you, our team here in the Hotel is fantastic and provide outstanding service. I apologize the condition of the guest room you stayed in... More

Rocky Mtn House
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

we stayed on a friday night.there was a lacross tourniment on that week end and the staff keeped things undercontrol very well even though the parents could not. rooms were well maintained.Food was great. we will be back .thanks

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

vickishane, Thank you for your comments regarding your visit to the Red Deer Lodge Hotel. I am glad you enjoyed your time with us and look forward to seeing you again very soon. More

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 13, 2014

Recently stayed at the Red Deer lodge for a work event and experienced one of the worst hotels I've ever stayed at. The hotel is incredibly dated and in desperate need of a refresh. I was "upgraded" to a suite which featured stained carpets, a dirty bathroom and tv's that belong in a museum! The hotel offers a free breakfast... More

Was this review helpful? Yes 4
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

mattincan, Thank you for your comments regarding your experience at the Red Deer Lodge Hotel. I do apologize your trip was unpleasant. The furniture in some of our rooms is not the newest but we do have expectations of our room attendants to keep the rooms as clean as possible for our guests. We are working towards changing the TV's... More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 13, 2014

I recently stayed at the Red Deer Lodge for buisness and although the lodge is older the rooms were good. The shower does need some minor repairs but it was a good quiet night of rest. The lodge had a complementary breakfast which was good and had a great selection of food. The location to downtown meetings was great all... More

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Mike W, Thank you for your comments regarding your stay with the Red Deer Lodge Hotel. If you had an opportunity during your stay to inform the Front Desk agents about the guest room concern with the shower, I am confident our Maintenance team resolved the issue. I am glad the breakfast buffet started your day off right. Please come... More

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Additional Information about Red Deer Lodge Hotel and Conference Centre

Address: 4311 49th Avenue, Red Deer, Alberta T4N 5Y7, Canada
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Deer Lodge Hotel and Conference Centre 3*
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Also Known As:
Red Deer Hotel
Red Deer Lodge Hotel And Conference Centre Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Number of rooms
232

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