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Red Deer Lodge Hotel and Conference Centre

3.0 of 5 4311 49th Avenue, Red Deer, Alberta T4N 5Y7, Canada
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Red Deer Lodge Hotel and Conference Centre
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Red Deer Lodge Hotel and Conference Centre
Red Deer Lodge Hotel and Conference Centre
Red Deer Lodge Hotel and Conference Centre
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166 reviews from our community

Traveler rating
    34
    49
    48
    23
    12
See reviews for
38
26
7
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pincher Creek
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had two rooms for our family on the 10th Feb.last time we stayed there,we like the location,the room was only average for cleanliness,this stay was better,no fault with the room or any of the staff,the staff were good last time as well.Last time the carpet was terrible,stained and a tobacco odor.The only fault this time was the breakfast,cold diced... More 

Was this review helpful? Yes
Salim B, Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Hello frankw2, Thank you for taking the time to review our hotel. we are very pleased to inform all our guests that we are in midst of making changes to the service we provide to you and suggestions such as yours helps us understand our guest needs better. Thank you for noticing the improvements we have made so far and... More 

Edmonton, Canada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 17, 2015

We stayed here while in town for a swimming competition. The hotel hosted clubs from all around the province and also had two other conventions within the hotel. They were so under staffed, our meals took 2 hours for 8 of us to eat, there was only ever two wait staff in the restaurant the entire weekend. The rooms were... More 

Was this review helpful? Yes 1
Tofield, AB
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 6, 2015

We stayed for 2 nights, the price point did not match up with the quality. The staff at the front desk were excellent, very accommodating. Comes with a "free" breakfast buffet which was not bad on the first morning, but the next morning was not so great. This hotel needs a face lift, new beds, new TV's, carpets were dirty,... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed December 18, 2014 via mobile

The staff are attentive without getting in the way. I found that staff showed no hint of that discontent that can often be in people that are at work and would rather be els-ware. It was like staying with a happy family. Thanks for the stay.

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Red Deer, Canada
1 review
5 of 5 stars Reviewed December 13, 2014

My mother was brought to Red Deer hospital very last minute. As her daughter from Calgary I came with her and stayed for the duration (2 days). It was all very unexpected for me but when going to the Lodge late each night to stay late each night they were very, very compassionate and the service was excellent. I appreciate... More 

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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 28, 2014

I stayed at this place for business and I always tell myself that I have to review this place after each visit. The rooms are in need of a good cleaning!! Areas around the bathroom door handle was so dirty I was afraid of what I was touching whenever I opened the bathroom. I also ordered food from the restaurant... More 

Was this review helpful? Yes 1
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

JeffEA, Thank you for your review of your latest trip to the Red Deer Lodge Hotel. I agree with you the Hotel could use a refresh in the rooms including the carpets. I apologize for the room cleanliness concerns. We may not have new furniture but we do have expectations of our teams to keep the product as clean as... More 

Rocky Mountain House
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2014

I was in town for medical reasons, The desk clerk then said, oh we have a discount for the room if your here for medical, I received about a $ 60.00 saving. Standard with staying there for anyone is a free breakfast buffet, and a 20% discount for the dining room. That all helped tremendously. The staff were very friendly,... More 

Was this review helpful? Yes 1
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Nettie W, Thank you for your five star rating of your stay with the Red Deer Lodge Hotel. I am extremely happy to read our Associates made your trip more enjoyable. We look forward to serving you again when travelling in the Red Deer area. Sincerely, Kevin Ritchie - General Manager More 

Vancouver, Canada
Top Contributor
107 reviews 107 reviews
51 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed November 4, 2014

We had several issues over our 3 night stay....the keys stopped working several times... the restaurant bothered us at 11 p.m regarding our evening meal, when we were sleeping (even though we had two more days in the hotel...the 20% off coupon for the restaurant was difficult to use....housekeeping was sketchy. On the other hand, the coffee in the restaurant... More 

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Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

David C, Thank you for sharing your experience at the Red Deer Lodge Hotel. I am sorry your time with us was less than pleasant. I will be sharing your comments with the Management team as we had a few situations that require some attention to correct. I wish I did have more specifics on the housekeeping and the 20%... More 

Saint Albert, Alberta, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2014

Been coming to the lodge for years. it is starting to show it's age but the staff and management has never let us down. Rates are very competitive and reasonable. Room service is very good and the Botanica restaurant serves decent food. With breakfast vouchers and various promotions during your stay it is a nice home base to enjoy your... More 

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Sam O, Thank you for your review of your most recent visit to the Red Deer Lodge Hotel. I am glad to see our Associates make your time with us better. I do agree the Hotel is ready for a refresh in areas of the Hotel. The team does their best to maintain the Hotel and keep it clean for... More 

Cochrane, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 27, 2014

Our first impression wasn't the greatest, we arrived at 6:15 and we were told our room wasn't ready yet and we would have to wait 30 minutes or so until we could check in. The front desk staff was very apologetic and friendly though, and it's not her fault housekeeping wasn't finished so we didn't make a huge deal out... More 

Was this review helpful? Yes
Kevin R, General Manager at Red Deer Lodge Hotel and Conference Centre, responded to this review

Chelsey P, Thank you for sharing your first experience at the Red Deer Lodge Hotel. I do apologize there were concerns with the cleanliness of the room. I will be sharing your observations with our Director of Rooms as I know she has expectations of her team and they did not accomplish them with your room. We do service each... More 

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Additional Information about Red Deer Lodge Hotel and Conference Centre

Address: 4311 49th Avenue, Red Deer, Alberta T4N 5Y7, Canada
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Deer Lodge Hotel and Conference Centre 3*
Number of rooms: 232
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Also Known As:
Red Deer Hotel
Red Deer Lodge Hotel And Conference Centre Alberta

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