Clean and comfortable bed, pillows and sheets.
Clean bathroom and towels.
Good air conditioning.
Friendly staff.
Free WiFi.
Old and aged interior, furniture, TV, carpet,etc.
Really old and sort of smelly closet. I didn't feel hanging my shirts inside!
This Hotel needs a real makeover!
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Spent a couple of nights here while attending meetings in one of their conference rooms. At $150 per night, the hotel is sure to be challenged in competing against the others in the area. The hotel is older and needs updating. We ate in the lounge and the service was truly poor. Had to request service, then utensils (which were...
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RoadTripper2274,
Thank you for your comments regarding your recent stay at the Red Deer Lodge Hotel. I am glad to hear the room was comfortable and clean during your visit. I apologize for the Botanica service experience that you encountered and I have shared your review with our Food & Beverage team leaders. Please contact me directly if you would...
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If you have to stay overnight in Red Deer your options are limited, but the Red Deer Lodge is certainly worth a try. Good, central location, nice sized rooms, good price, helpful and friendly staff — and the fastest WiFi I've seen yet in a hotel (and free — unlike some larger hotels I could mention). Downsides are some of...
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AndyGBLondon,
Thank you for choosing the Red Deer Lodge while travelling through Central Alberta. I appreciate your comments on the level of friendly helpful service you received while staying with us . I will share your comments with our team and look forward to the opportunity to serve you again.
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This hotel needs an update. The pool side rooms and atrium is a unique concept but the money paid for the room was ridiculous. My family paid $420 bucks for two nights in the hotel. The rooms are small, the TV was 20 years old, and we got one tiny bar of soap for the entire stay. There isn't even...
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Mike M,
Thank you for your comments on your visit to the Red Deer Lodge Hotel. It is unfortunate that our rooms did not meet your expectations. The Hotel does have complimentary wired and wireless internet in all guest rooms. I apologize if there were difficulties connecting to the system during your time at the Hotel. I have shared your...
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I stayed here with a group of colleagues and we all thought the hotel was sub-par. A lot of people in my group had to change rooms at least once in order to get something even close to satisfactory. I had to switch twice. The first room I was in (which I did not sleep in) was in the tower,...
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tomcat335,
Thank you for staying at the Red Deer Lodge and providing your honest feedback of your experience. It is unfortunate that you had difficulty with the internet connection in your bedroom area. I have asked our IT department to arrange testing of our system to ensure proper coverage for our guests. If you would like to discuss your visit...
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This place was FANTASTIC!!! Stayed for 2 nights and I honestly cannot remember the last time I had a good sleep like that. I have worked in the hotel industry and can usually pick out every small thing a hotel is doing wrong. I COULD NOT FIND ONE HERE!!!! :) Check in was very fast and the agent at the...
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Andy S.,
I want to thank you for taking time to share your comments on the latest visit at the Red Deer Lodge Hotel. It is a great to share all guest comments with the team as we receive them. We look forward to the opportunity to serve you again.
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I have stayed once before for an extended period of time while on business. Both experiences have been great. The staff are very pleasant, always saying hi to you when your in the hotel and restaurant. The restaurant has very good meals and the service is the very outstanding. My only complaint is the poor wifi in the court yard...
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Charnaw,
I want to thank you for taking time to share your experience and comments regarding your most recent stay with the Red Deer Lodge Hotel. I will pass on your compliments to the service team of Botanica and the Kitchen. They love to hear how our guests enjoyed their visit with us. I apologize for the interuption in connection...
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The pool side room is a great idea - until a hockey team of 12 year holds stay here! Very noisy with them in the pool area yelling constantly and echoing through the whole place, parents took all the benches and had their own party while their kids tore the pool apart - our kids couldn't even use the pool....
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Dale H,
Thank you for your comments concerning your most recent stay at the Red Deer Lodge. It is unfortunate that you and your family were not able to enjoy our courtyard/pool area experience as anticipated. I appreciate your suggestions on how we can improve our amenities in our Hotel as it relates to the style of televisions we currently...
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Walked in off the street to book a room. I'd just come off an unfortunately extended trip thanks to Air Canada pilots not showing up for work, and was looking forward to catching up on my sleep. I stayed in a tower room. I chose not to have a renovated room, but I wasn't disappointed. The king size bed was...
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CasualVegetarian,
Thank you for your comments concerning your latest stay at the Red Deer Lodge. I apologize for the heating/cooling system disturbing your rest. I am glad that you experienced many of our amenities during your initial stay with our property and we appreciate your suggestions on improving our guest experience while at the Red Deer Lodge Hotel. We look...
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I arrived in the middle of a terrible snowstorm. Staff must of noticed my shell-shocked look and upgraded me to a junior suite. Vice nice room with separate bedroom. Very, very clean and comfortable. The thermostats actually worked!
All staff very nice and friendly.
Disappointed with buffet breakfast. I have had far better free buffet breakfast at other hotels than...
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PPLJudy, Thank you for your comments regarding your recent stay at the Red Deer Lodge. I am glad that our Associates were able to make your evening more pleasant than the weather we were encountering at the time. I apologize that our breakfast buffet did not have the offerings that you were anticipating. I will share your comments with the...
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71 Reviews
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71 Reviews
