If you are a hockey team - DO NOT even consider staying here! We were all treated horribly and it is obvious the staff and management DO NOT want sports teams staying here. Our children who are ages 10/11 were treated like criminals for walking up and down the halls. Our children and adults were yelled at, sneered at and... more

If you are a hockey team, don't even consider this hotel. It was very clear from the moment we walked in the door we were not welcome. The front desk staff were curt and borderline rude. The Manager made inappropriate comments about the behaviour of children he didn't even know. It was a though they were prepared for a battle.... more

We had a great time at the service plus. They served a great breakfast which had everything from chocolate chip muffins to fruit. They also give you 10% of at the Mohave grill which is next door. For cheap and fast eats the Tim Hortons is next door. For you American folks Tim Hortons is a fast food outlet in... more

Being a ex-Whistler hotel industry employee, I must say that my expectations of front desk employees and housekeeping are critical. I have found the staff of this hotel to be above and beyond what i expected. Quick, friendly check-in and well organized front desk able to answer all my questions and needs....very thoughtful housekeeping staff made my week at this... more

Poor, poor, customer satisfaction. Rude desk staff and management. more