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Sheraton Red Deer Hotel

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3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
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Sheraton Red Deer Hotel
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Sheraton Red Deer Hotel
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305 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coaldale, Canada
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed the weekend for a competition, unique big hotel with a couple good restaurants, nice cafe, neat boutique and a big pool, helpful friendly staff, great room clean and a very comfy bed. One of my favourite hotels definitely worth its value. Highly recommend!!

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Lizzy R, Thank you for your kind words regarding the Sheraton Red Deer Hotel - we are very proud of our establishment and are glad you enjoyed your time here with us. Thank you for staying with us and we look forward to seeing you again soon! More 

Calgary, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a nicely renovated hotel, centrally located in Red Deer. We enjoyed staying on the club floor. The staff were friendly and accommodated us with our request for a portable bed for our youngest child. We came into town after 9pm on a Friday night. My only concern with this hotel is that when we arrived it was party... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hi Mark R, Thank you for choosing the Sheraton Red Deer Hotel, we are glad to hear you enjoyed your stay with us and found our staff friendly and accommodating. I'm sorry to hear that you were greeted by such an unpleasant entrance to our hotel, I assure you this is not the greeting we strive for here at the... More 

Kelowna, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

After a horrible experience at another property in Red Deer, which we left at 6am we found ourselves without a place to stay. Our group had about 3 hours sleep at this point and we called the Sheraton to see if they would be able to get us into a room ASAP. The girl who helped us was very sympathetic... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I am sorry to hear your time in Red Deer got off to such a rocky start, but I am thrilled to know our wonderful staff here at the Sheraton Red Deer Hotel was able to help you and your group out of your pickle. It is our pleasure to tailor to our guests needs and we know the importance... More 

Edmonton, Alberta
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stay at this hotel often for business and usually stay in the Club rooms which include access to the club lounge - appetizers, drinks and breakfast. There were I club rooms available one of the last times I stayed so they gave me a corner suite instead. It was a great room which included a nice sitting room with... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for choosing the Sheraton Red Deer. We appreciate your kind words and are glad to read that you enjoyed your stay with us once again, and found your upgraded room accommodating. Great pictures too! More 

Surrey, Canada
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Got a great deal on this hotel on Hotwire. wasn't sure what tot expect. This is an older property located near the older part of town. Although it has been renovated it still shows signs of its age. First of all some of the entrance and exit doors look like they have been there since opening. The hall carpet looks... More 

Was this review helpful? Yes 2
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your review of your stay with us. We are pleased to hear that you enjoyed your time with us and liked our shops, restaurants, staff, and room amenities. It is true, we are an older hotel full of history and charm, and we strive to provide our guests with a comfortable experience and recently we renovated all... More 

Apache Junction, Arizona
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is one good place to stay in. Formerly the Capri Hotel, they have hosted many guests over many years. We have never been disappointed with them. Good restaurants too, the lounge is very casual, yet elegant. Attentive staff and plenty of free parking with lots of shopping all around.

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

From the sounds of it, if you remember us from the Capri days you have been visiting us for quite some time now! Thank you for choosing the Sheraton Red Deer Hotel once again. We are so pleased that you have enjoyed your stays with us over the years and we are glad you continue to visit us. We're looking... More 

Edmonton
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

Stayed here Sept 2014. Good quality hotel. Front desk was nice and professional. Bed was comfortable and room had a modern and clean feel to it. Location is very good and quite easy to get to. Many restaurants are nearby. Will stay here again if staying overnight in Red Deer.

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for choosing the Sheraton Red Deer Hotel. I am glad you had a pleasant stay with us and found our accommodations comfortable, and our staff professional and helpful. We look forward to having you back again. More 

Red Deer, Canada
1 review
5 of 5 stars Reviewed June 22, 2015

In the past 6 weeks, I was part of 2 major events at the Sheraton Hotel in Red Deer. The friendly and efficient staff at the hotel went out of their way to ensure our committee had all their needs met to ensure a successful Red Deer's Citizen of the Year Gala on May 7! There are lots of last... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Dawna A, We are so pleased to hear that we provided not one, but two fantastic affairs for you. We host many events here at the hotel and each of them are just as important to us as the other, from large scale to small intimate events - we strive to exceed our guests expectations. Thank you for allowing... More 

Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 11, 2015

What do I mean? I hear humming everywhere, especially in my room when the air conditioning is on. Pump above the ceiling hums so loud I had to switch off the air conditioning in order to fall asleep. Maintenance fella could not help as it's just an old pump and the trap door is not tight so it rattles a... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello K L, We appreciate your thorough assessment of our hotel and your time with us. and we are very pleased to hear that overall you enjoyed your time with us, and found our amenities suitable to your needs. I will be sure to bring up your comment regarding the humming noise with our management staff to see if that... More 

Victoria, Canada
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 1, 2015

The room was very nice and the staff was good. Conference service staff (Joel?) was excellent. Check in would have gone smoother if the desk had advised that there was a route to take the luggage cart directly to room. This would have avoided the stairs and needing multiple trips. Found my room dark, even with all of the lights... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I'm pleased to hear your conference at our hotel was successful and our staff and Joel were so accommodating your any needs you may have had. Our apologies that our front end staff did not notify you of our ramp access to the west wing for ease. I will bring this to the attention to our front end staff that... More 

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