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Sheraton Red Deer Hotel

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3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
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1 room 1 guest
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Sheraton Red Deer Hotel
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311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon, Canada
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

I thought this hotel was nice, clean, centrally located and all around good. I put "average" because nothing really blew my socks off about it. The major high point was the front desk staff, a very nice young man who did us a favour upon check in (that he didn't have to). I didn't like the looks of the outside... More 

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Calgary
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Comfortable. Rooms are clean and very comfortable. Beds are good - had a great sleep. Good location. Food was good. We were here for business and the meeting rooms were also good - no problems with the heat, audio etc. Space was very good for what we required

Was this review helpful? Yes
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Took a staycation out to red deer and as a platinum SPG member was not sure what to expect . We were checked in quickly and given a great upgrade on the club floor . The room was great and better than expected. The club lounge was one of the nicer ones I have been to lately . The staff... More 

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Lisa F, Director of Sales at Sheraton Red Deer Hotel, responded to this review

Thank you so much for taking the time to review your stay with us. We are so glad that you enjoyed your time with us and spent some time in our great city. We look forward to seeing you again. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The company I work for booked me in here and frankly it was quite disgusting. There was hair in my bathroom tub and on the sink and on my sheets. I called down to the front desk and all they said is they would let housekeeping know. No one ever came to my room to rectify the problem or even... More 

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Lisa F, Director of Sales at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to provide your comments from your recent stay with us. I can feel the frustration in your review from your experience. It is obvious that our associates did not take the proper steps to change your experience while you were with us and I am sincerely sorry for that. Your comments have been brought... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Our hotel room was clean, comfortable and spacious. Our dog was welcomed was allowed to explore the hotel with us. It is centrally located and close to downtown. The only negative thing I have to say about this hotel is that it is attached to a huge bar and some sort of gambling lounge. Around 9pm people were drunk and... More 

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Lisa F, Director of Sales at Sheraton Red Deer Hotel, responded to this review

Thank you for your comments regarding your recent stay with us. We are aware of the concern with guests smoking near our lobby doors and are in the process of redesigning this area to alleviate this issue. We appreciate your feedback as this does help us to make changes for the comfort of all our guests and I hope that... More 

Vernon
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms were spotless and the bed was amazing. Best sleep we have had in a long time. Amazing staff, great food. Celebated our sons wedding there. The food was catered by the hotel and was to die for. The roast beef melted in your mouth. Great bar tender and great service. Would definately stay here again.

Was this review helpful? Yes
Lisa F, Director of Sales at Sheraton Red Deer Hotel, responded to this review

Thank you so much for taking the time to provide your comments regarding your stay with us. We appreciate the feedback and hope that we will see you again on your next visit to Red Deer. More 

Coaldale, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Stayed the weekend for a competition, unique big hotel with a couple good restaurants, nice cafe, neat boutique and a big pool, helpful friendly staff, great room clean and a very comfy bed. One of my favourite hotels definitely worth its value. Highly recommend!!

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Lizzy R, Thank you for your kind words regarding the Sheraton Red Deer Hotel - we are very proud of our establishment and are glad you enjoyed your time here with us. Thank you for staying with us and we look forward to seeing you again soon! More 

Calgary, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

This is a nicely renovated hotel, centrally located in Red Deer. We enjoyed staying on the club floor. The staff were friendly and accommodated us with our request for a portable bed for our youngest child. We came into town after 9pm on a Friday night. My only concern with this hotel is that when we arrived it was party... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hi Mark R, Thank you for choosing the Sheraton Red Deer Hotel, we are glad to hear you enjoyed your stay with us and found our staff friendly and accommodating. I'm sorry to hear that you were greeted by such an unpleasant entrance to our hotel, I assure you this is not the greeting we strive for here at the... More 

Kelowna, Canada
2 reviews
5 of 5 stars Reviewed July 13, 2015

After a horrible experience at another property in Red Deer, which we left at 6am we found ourselves without a place to stay. Our group had about 3 hours sleep at this point and we called the Sheraton to see if they would be able to get us into a room ASAP. The girl who helped us was very sympathetic... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I am sorry to hear your time in Red Deer got off to such a rocky start, but I am thrilled to know our wonderful staff here at the Sheraton Red Deer Hotel was able to help you and your group out of your pickle. It is our pleasure to tailor to our guests needs and we know the importance... More 

Edmonton, Alberta
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed July 4, 2015 via mobile

I stay at this hotel often for business and usually stay in the Club rooms which include access to the club lounge - appetizers, drinks and breakfast. There were I club rooms available one of the last times I stayed so they gave me a corner suite instead. It was a great room which included a nice sitting room with... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for choosing the Sheraton Red Deer. We appreciate your kind words and are glad to read that you enjoyed your stay with us once again, and found your upgraded room accommodating. Great pictures too! More 

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