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All 25 Red Deer hotels

Sheraton Red Deer Hotel

3.5 of 5 Hotel   |   3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
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73%
Ranked #9 of 25 Hotels in Red Deer
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
joanek10
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250 reviews from our community

Traveler rating
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    92
    41
    11
    15
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Nice room, but public areas, halls, elevator need to be vacuumed a little more often. Halls and room to room noise was loud. Lounge in Lobby was good - both food and service. The club level was average food. Great service in the club, though. Front desk was very helpful

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Senior Contributor
38 reviews 38 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a conference and it was extremely convenient to stay in the hotel where the conference was. One down side to the hotel was that only one of the elevators was working so it made getting up to your room extremely difficult but this is only a temporary problem as it should clear up once the 2nd... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to respond to your stay at our hotel. and I am happy to hear you enjoyed your stay. I apologize that you had a noisy experience at our hotel and that the one elevator was out of order. We plan to have both our elevators up and running again this month which will alleviate... More

Rossland, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed here many times and the quality is going downhill quickly. Very loud on weekends as you hear the bass from the nightclub below (closes at 3am). Also, the only hotel with meeting rooms so lots of parties, weddings and events which leads to no parking, tons of people partying in the rooms and very dirty in public areas. Has... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Dear JohnnyP944, I'm sorry to hear you had a disappointing experience with us on your last visit. We strive for a higher level of hospitality at our hotel, and I apologize that this was not your experience. I will be sure to pass these comments onto our housekeeping staff, as well as our Director of Operations. If there is anything... More

2 reviews
1 of 5 stars Reviewed 1 week ago

My wife and I arrived @0530 Sept. 5th 2014 . Staff was was friendly . We were given a king on the 1st floor .After arriving in the room I really thought I had entered the twilight zone. Our view was excellent if you go for that work shed, mud and caged in area look . We fortunatly had all... More

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Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Barry, I am sorry to hear that your experience at the Sheraton was not the level of quality we strive for here at our hotel. I completely understand that the rooms facing our pool renovations do not have the most scenic views at the moment, but I assure you this is only temporary as we upgrade our facility to... More

Edmonton, Alberta
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night in July 2014 as we were in Sylvan Lake for the weekend. We booked this hotel last minute, I was actually shocked that they were pet friendly! We got here around 11:30 p.m. at night and check in was easy, the lobby was empty. Front desk staff are friendly and liked our dog :) The... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

We are always glad to accomodate our guests needs such as having a pet-friendly hotel for those traveling with their furry-companions. I'm glad to hear that he enjoyed the bed so much! Unfortunately, one of our elevators is shut down to due to upgrades, but we are hoping to have both elevators operational this month. We apologize for any inconvenience... More

Canada
Top Contributor
84 reviews 84 reviews
48 hotel reviews
270 helpful votes 270 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night in a 2 queen room on the 13th floor. Chose the hotel as it was well located to a sporting event we were participating in, it is dog friendly, price was fair and we are SPG members. The hotel is centrally located in Red Deer with easy access from highway 2. There are so many... More

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Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

We appreciate your great review of our hotel and are pleased to hear you enjoyed your stay with us and found our location convenient and accommodating. We completely understand the effects of our elevator renovations on our guests and we apologize for any inconveniences you occured due to delays. We are anxiously anticipating the elevator upgrade completion this September, followed... More

Calgary, Alberta
1 review
5 of 5 stars Reviewed 2 weeks ago

We are having our wedding at the Sheraton shortly. The planning process has been seamless as the catering consultant, chef, banquet staff, and hotel staff have gone our of their way to make this a wonderful experience for us. We write a detailed review after the wedding, but the year we spent planning - we felt we were in good... More

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Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your response regarding your upcoming wedding. We are so glad that you chose the Sheraton Red Deer to host this very special day and we look forward to the big event! We understand what an important occasion this is and are very happy we can help make your special day easy and exciting so you and your... More

Drayton Valley, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Spare yourself the trouble, do not have your wedding here! I wanted to have my reception at the Sheraton, because I was under the impression this was great venue. The lady we dealt with was quite nice, but she must have been new, she made promises that in the end were not kept, and ended up costing us $1000 and... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

We appreciate your response to the events leading up to your wedding and we completely understand how demanding wedding planning can be. As Central Alberta’s largest full-service conference centre we deal with a variety events and we appreciate the importance of providing a great service to our clients from planning, to execution, to follow-up. I apologize this was not your... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Pros: 1) standard 2 queen bed room was spacious 2) the bed was incredibly comfortable 3) the room was meticulous 4) the staff were friendly 5) the hotel decor was modern and well kept Cons: 1) 1 out of 2 elevators was under renovation!!!!! Always a long line up to get on the elevator Whig would take forever to get... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello, thank you for your review of the hotel. I am glad to hear you found our hotel your room to be comfortable, and our staff accomodating. I apologize for our renovations, unfortunately they are a must to keep our hotel standards up to date for our guests. We too are anticipating their completion and hope that you will come... More

Dallas, Texas
Top Contributor
780 reviews 780 reviews
136 hotel reviews
267 helpful votes 267 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location in the city plenty of parking. Checked in elevator still broken signs all over about improvements but the elevator seems to be dead last. Waited about 5 minutes then got to stop on every floor on the way to 13 due to so many people on board. Room itself was very nicely updated. Beds were great, ac worked... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to give us your feedback on your time with us. We appreciate your comments and are glad to hear that you enjoyed your room and our lobby bar. We are working on our elevators and should having both of them up and running again in short period of time. I will be sure to... More

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Additional Information about Sheraton Red Deer Hotel

Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Red Deer Hotel 3.5*
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Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta

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