We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Red Deer hotels

Sheraton Red Deer Hotel

3.5 of 5 Hotel   |   3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Red Deer Hotel to your Saves list
Sheraton Red Deer Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
74%
Ranked #8 of 25 hotels in Red Deer
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
wick1979 Dallas, Texas
  • Overview
  • Reviews (241)
  • Photos (37)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (68)
  • Location
  • More
Write a Review

241 people have reviewed this hotel

Traveler rating
    89
    90
    39
    10
    13
See reviews for
28
36
11
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Top Contributor
771 reviews 771 reviews
135 hotel reviews
261 helpful votes 261 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good location in the city plenty of parking. Checked in elevator still broken signs all over about improvements but the elevator seems to be dead last. Waited about 5 minutes then got to stop on every floor on the way to 13 due to so many people on board. Room itself was very nicely updated. Beds were great, ac worked... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Location was great, close to everything and easy access to everything. Comfortable beds, clean, good service. I forgot to pack my toothbrush, and deodorant and at 6:30 AM before the gift shop opens, the front desk was able to provide me with the forgotten items. The elevators were undergoing renovations (thank goodness - very much in need of renos) which... More

Was this review helpful? Yes
Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I just needed a place for a night and there was a sale for this hotel so I decided I might as well take advantage of it. I was in a room at the very end of the hallway on the first floor, and though it was tiny it met all my needs. The tv was kind of annoying as... More

Was this review helpful? Yes
Victoria, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel met all my needs. Friendly and quick check-in, room with a view and amenities on-site. Joe's Deli was fantastic as well. There was a lounge on-site but I couldn't resist the Boston Pizza across the street!

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to give us your feedback on your stay with us. We are glad that you enjoyed your time at our hotel and made good use of our amenities and convenient location downtown. We look forward to having you back in the future! More

Calgary, Canada
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 1 week ago

Before I start this review, I have NEVER given a hotel this low of a rating or been this upset with a hotel stay. I travel mostly for work, so I'm in a hotel about 2/3 of the year. I usually stay at Hiltons or Sheratons, but after this visit, I will think 10 times before ever staying at a... More

Was this review helpful? Yes 3
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I appreciate your feedback on your stay with us and bringing these matters to our attention. I will be folling up with the appropriate departments to ensure these issues are dealt with accordingly. I sincerely apologize for your unsatisfactory experience with us and I would like to assure you that this is not the level of professionalism or customer service... More

London, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel itself was clean, rooms well appointed, and the restaurants were good. The facility itself was a very nice hotel. However, a HUGE negative was the fact that of the two elevators, one was completely out of service, and the other broke down several times each day we were there. The pool and steam room were also out of... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Ron M, We deeply regret the inconvenience of our renovations and completely understand your frustrations. We are working persistently to complete our elevator upgrades as quickly as possible for this very reason. As per your research, I would like to clarify that until our improvements began this June both our elevators have been fully operational, and we have shut... More

Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay and good place for a conference. The room was clean, free bottled water was a great touch. Facilities for the conference were great and food service email was good. Gym was mall but still enough for quick workout.

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your review of our hotel. We are so glad to hear that you enjoyed your time with us and make full use of the amenities we have to offer! More

Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is such a mix! The redone rooms are nice, the beds are very comfortable and the towels are plush. We had requested connecting rooms but were told that they were not available when we checked-in. When we spoke to a manager in the club level room later that evening she remarked how empty the hotel was. I said... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Aldanger, Thank you for your feedback and bringing this issue to our attention. My apologies for any confusing or misleading information you may have received. We do in fact have limited connecting rooms and they are often sold out due to demand. I can completely understand how strange and disappointing you would have found this and I will be... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014 via mobile

Upon check in we found the pool to be down, the steam room didn't work and the floor we were booked still smelled heavy of smoke. We ended up changing floors but only to have to negotiate another obstacle of getting down from the 13th floor with only one working elevator. None of this was disclosed on the website or... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello globetrotterlogic, We appreciate your feedback on our hotel and we apologize for any inconveniences our renovations may cause our guests during their stay. However, these renovations are crutial to the upkeep of our hotel to improve our standards for our guests stay. We have posted our renovations on our websites, phone line, and in-house for public knowledge. Our front... More

Comox, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2014

My wife and I spent two nights here in end June 2014, our second visit in a year. Once again the room was upgraded and the lodging we received was clean, comfortable and spacious. Everything in the room worked fine and we found the staff were courteous and as anxious to please as one expects from a Sheraton. That said,... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Jon N, Thank you for giving us your feedback on your stay here with us. I'm glad to hear you enjoyed your time with us, and we apologize for any inconvenience our renovations may have caused you. We are working diligently to improve the standards of our hotel to make our guests stay more enjoyable such as building a... More

Owners: What's your side of the story?
If you own or manage Sheraton Red Deer Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Red Deer Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Red Deer Hotel

Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Red Deer Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood, Booking.com, Orbitz, Priceline, Travelocity, Hotels.com, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Sheraton Red Deer Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Pool/beach area (1)
Viewed
View from room (3)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Red Deer with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Red Deer
Hotel Class
Official Description (provided by the hotel)
Centrally located in Red Deer with easy access to highway 2, Sheraton Red Deer Hotel has completed a $12 Million renovation to all of our 241 guestrooms and suites as well as our grand new lobby, 24 Hour Sheraton Fitness Centre and brand new business centre. With two restaurants and two lounges onsite as well as 24 hour in room dining, finding the perfect atmosphere to fit your mood is only steps away. At Sheraton, you are much more than just a traveller. You can be comfortable being yourself. Even far from home, you are able to connect with what matters most through our signature spaces, amenities and services. No matter where you are around the world, at Sheraton we believe that life is better when shared. ... more   less 
Number of rooms
241

Questions & Answers

Questions? Get answers from Sheraton Red Deer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer