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All 25 Red Deer hotels

Sheraton Red Deer Hotel

3.5 of 5 Hotel   |   3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
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Ranked #10 of 25 Hotels in Red Deer
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
littledrummerman
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269 reviews from our community

Traveler rating
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    102
    45
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30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable bed, the room was well taken care of and clean, large shower in the bathroom (no tub) and a safe for those who need to use it, even had Starbucks coffee in the room. The only thing is watch when you drink the water, though the small bottle is free the large bottle has a four dollar charge... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I am glad to hear you enjoyed your stay with us here at the Sheraton Red Deer Hotel and found your room accomodating. I will be sure to mention your comment regarding the water to our housekeeping staff and see if we can make the information more noticable for our guests. Thank you for taking the time to review our... More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I got to the hotel around 3:20 as I was told check in time was 3:00 and the party was to start at 6pm so I waited in line and from 3:30pm till 5:15pm I was told that my room was going to be done in about 15 to 20 minutes. I ended up getting my room at 5:30 and... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I'm glad to hear you had an enjoyable time staying at our hotel for your company Christmas party, and you were pleased with the benefits our SPG Club level provides. I apologize that your check in process was so delayed and I will be sure to bring this to the attention of our front end staff as well as our... More 

Rossland, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have reviewed this hotel previously. I stay here because it is close to where I work and get it paid for by my company. I stay here 6-8 times per year. As you read through the comments from other travellers, the theme is the same.....loud and dirty hotel that does not meet typical Sheraton standards. I have stayed in... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello JohnnyP944, I am sorry to hear your experience with our hotel has been so negative. We are going through some major renovations in order to make our guests time with us more enjoyable, unfortunately until these upgrades are complete will we be experiencing some growing pains in the meantime. We are aware of the both the positive and negative... More 

Alberta
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I am generally very fond of any of the Sheraton/Westin properties but was rather disappointed in this one. To be fair I believe the room itself was up to the reasonable Sheraton standard with the typically comfortable bed, etc. Also, on the surface of it the property itself was also well appointed. However, we were very disappointed in the level... More 

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your feedback on your stay with us. We appreciate you bringing these matters to our attention, and we apologize that your stay with us was disturbed by unexceptable noise levels. I will be sure to bring these matters to the attention of our staff to help avoid these situations to our guests in the future. We appreciate... More 

Carstairs, Canada
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is currently undergoing a major renovation to their pool and spa area, converting the outdoor facility to a year-round indoor venue, so unfortunately these amenities were not available. This hotel is a good site for conferences, as they have plenty of meeting rooms on the ground level, away from the hotel rooms. The catered dinner provided at the... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to review your stay at the Sheraton Red Deer Hotel. We appreciate your comments and are pleased to hear you so thoroughly enjoyed your buffet meal and our onsite amenities. We do apologize for the inconvenience of our renovations, but we are eagerly awaiting their unveiling in the new year and we are certain... More 

Kelowna, Canada
Top Contributor
100 reviews 100 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had an enjoyable stay at this hotel. Met up with family and had an early Christmas with those family members unable to come home for the holidays. The hotel was quite busy during our stay-many Christmas parties. Apparently the hotel was the place to have them and to stay. I booked through Hotwire and I have to say that... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for chosing the Sheraton Red Deer Hotel during the holiday season. I'm glad to hear that you and your family had a enjoyable stay with us. At is it our busy holiday season our parking lot can become very crowded and I hope you were able to find the amenties you and your guests needed during this busy... More 

Whitby Ontario
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

They had originally given me a room on the second floor of what appeared to be an older section. It smelled just like an old motel.. possibly former smoking rooms. It was terrible and I asked to be moved to the main tower. They moved me to the 8th floor, had a great view and the room was very comfortable.... More 

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I'm pleased to hear our staff were able to move you to a room that you found more accommodating and you enjoyed your stay with us. For future visits, please feel free to request any preferences you may have during your stay and our staff will be sure to strive to meet and exceed our guests expectations! More 

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 15, 2014

Feels like déjà vu. Last year when I stayed at this property my issues were with the poor service in the dining room. This year it was my room that was the issue. The ceiling panel above my door was broken and blocked exit and entry from the room unless I pushed it open manually. When I checked out the... More 

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello SPZia, We appreciate you bringing this information to our attention. I apologize that the door to your room was not in adequate condition, and that the matter when initially brought to the attention of our staff was not handled properly. I will make sure that our maintenance staff is informed of this so the matter can be addressed immediately.... More 

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2014

I was in town for conference stay here was good They area where the hotel is located is good easy access to restaurants bars and casino Very good service from start to finish they care of everything that you need

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to review your stay with us. I am pleased to hear you enjoyed you time with us and we look forward to having you back. More 

1 review
3 of 5 stars Reviewed November 11, 2014 via mobile

Rooms are not well insulated to control room to room noise transmission. Hotel policy is to allow all the noise you want up to 11pm. So, if you don't mind getting to know your neighbors while in your own room by yourself up until 11pm... Then this is the place for you.

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear you had issues with noise levels in our hotel. Even though we do have a quiet hour, I assure you it is not our policy to allow our guests to be as disruptive as they like in the meantime. I apologize for the volume of... More 

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Additional Information about Sheraton Red Deer Hotel

Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Red Deer Hotel 3.5*
Number of rooms: 241
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Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta
Hotel Style:
#10 Business Hotel in Red Deer

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