We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Red Deer hotels

Sheraton Red Deer Hotel

3.5 of 5 Hotel   |   3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton Red Deer Hotel to your Saves list
Sheraton Red Deer Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
74%
Ranked #8 of 25 hotels in Red Deer
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
momtravelswith3 Canada
  • Overview
  • Reviews (245)
  • Photos (37)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (68)
  • Location
  • More
true
Write a Review

245 people have reviewed this hotel

Traveler rating
    90
    92
    39
    10
    14
See reviews for
29
39
11
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Any
English first
Canada
Top Contributor
84 reviews 84 reviews
48 hotel reviews
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1 night in a 2 queen room on the 13th floor. Chose the hotel as it was well located to a sporting event we were participating in, it is dog friendly, price was fair and we are SPG members. The hotel is centrally located in Red Deer with easy access from highway 2. There are so many... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

We appreciate your great review of our hotel and are pleased to hear you enjoyed your stay with us and found our location convenient and accommodating. We completely understand the effects of our elevator renovations on our guests and we apologize for any inconveniences you occured due to delays. We are anxiously anticipating the elevator upgrade completion this September, followed... More

Calgary, Alberta
1 review
5 of 5 stars Reviewed 4 days ago NEW

We are having our wedding at the Sheraton shortly. The planning process has been seamless as the catering consultant, chef, banquet staff, and hotel staff have gone our of their way to make this a wonderful experience for us. We write a detailed review after the wedding, but the year we spent planning - we felt we were in good... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your response regarding your upcoming wedding. We are so glad that you chose the Sheraton Red Deer to host this very special day and we look forward to the big event! We understand what an important occasion this is and are very happy we can help make your special day easy and exciting so you and your... More

Drayton Valley, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

Spare yourself the trouble, do not have your wedding here! I wanted to have my reception at the Sheraton, because I was under the impression this was great venue. The lady we dealt with was quite nice, but she must have been new, she made promises that in the end were not kept, and ended up costing us $1000 and... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

We appreciate your response to the events leading up to your wedding and we completely understand how demanding wedding planning can be. As Central Alberta’s largest full-service conference centre we deal with a variety events and we appreciate the importance of providing a great service to our clients from planning, to execution, to follow-up. I apologize this was not your... More

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Pros: 1) standard 2 queen bed room was spacious 2) the bed was incredibly comfortable 3) the room was meticulous 4) the staff were friendly 5) the hotel decor was modern and well kept Cons: 1) 1 out of 2 elevators was under renovation!!!!! Always a long line up to get on the elevator Whig would take forever to get... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello, thank you for your review of the hotel. I am glad to hear you found our hotel your room to be comfortable, and our staff accomodating. I apologize for our renovations, unfortunately they are a must to keep our hotel standards up to date for our guests. We too are anticipating their completion and hope that you will come... More

Dallas, Texas
Top Contributor
776 reviews 776 reviews
136 hotel reviews
266 helpful votes 266 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location in the city plenty of parking. Checked in elevator still broken signs all over about improvements but the elevator seems to be dead last. Waited about 5 minutes then got to stop on every floor on the way to 13 due to so many people on board. Room itself was very nicely updated. Beds were great, ac worked... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to give us your feedback on your time with us. We appreciate your comments and are glad to hear that you enjoyed your room and our lobby bar. We are working on our elevators and should having both of them up and running again in short period of time. I will be sure to... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Location was great, close to everything and easy access to everything. Comfortable beds, clean, good service. I forgot to pack my toothbrush, and deodorant and at 6:30 AM before the gift shop opens, the front desk was able to provide me with the forgotten items. The elevators were undergoing renovations (thank goodness - very much in need of renos) which... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Sue W! Thank you for your comments about your stay at our hotel. We are very pleased to hear that you enjoyed your stay with us and I'm glad to hear that our staff was able to accommodate you with your forgotten items. It's so easy to forget the little things, yet so hard to live without them! We... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just needed a place for a night and there was a sale for this hotel so I decided I might as well take advantage of it. I was in a room at the very end of the hallway on the first floor, and though it was tiny it met all my needs. The tv was kind of annoying as... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello AmyJ671, Thank you for your feedback. I apologize for any noise issues you experienced in your room. I will be forwarding on this information to the Director of Operations. If there is anything I can do to make your stay with us more accomodating please feel free to connect with me any time. More

Victoria, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel met all my needs. Friendly and quick check-in, room with a view and amenities on-site. Joe's Deli was fantastic as well. There was a lounge on-site but I couldn't resist the Boston Pizza across the street!

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to give us your feedback on your stay with us. We are glad that you enjoyed your time at our hotel and made good use of our amenities and convenient location downtown. We look forward to having you back in the future! More

Calgary, Canada
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Before I start this review, I have NEVER given a hotel this low of a rating or been this upset with a hotel stay. I travel mostly for work, so I'm in a hotel about 2/3 of the year. I usually stay at Hiltons or Sheratons, but after this visit, I will think 10 times before ever staying at a... More

Was this review helpful? Yes 3
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I appreciate your feedback on your stay with us and bringing these matters to our attention. I will be folling up with the appropriate departments to ensure these issues are dealt with accordingly. I sincerely apologize for your unsatisfactory experience with us and I would like to assure you that this is not the level of professionalism or customer service... More

London, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel itself was clean, rooms well appointed, and the restaurants were good. The facility itself was a very nice hotel. However, a HUGE negative was the fact that of the two elevators, one was completely out of service, and the other broke down several times each day we were there. The pool and steam room were also out of... More

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Ron M, We deeply regret the inconvenience of our renovations and completely understand your frustrations. We are working persistently to complete our elevator upgrades as quickly as possible for this very reason. As per your research, I would like to clarify that until our improvements began this June both our elevators have been fully operational, and we have shut... More

Owners: What's your side of the story?
If you own or manage Sheraton Red Deer Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Red Deer Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Red Deer Hotel

Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Red Deer Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood, Orbitz, Priceline, Booking.com, Travelocity, Hotels.com, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Sheraton Red Deer Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Pool/beach area (1)
Viewed
View from room (3)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Red Deer with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Red Deer
Hotel Class
Official Description (provided by the hotel)
Centrally located in Red Deer with easy access to highway 2, Sheraton Red Deer Hotel has completed a $12 Million renovation to all of our 241 guestrooms and suites as well as our grand new lobby, 24 Hour Sheraton Fitness Centre and brand new business centre. With two restaurants and two lounges onsite as well as 24 hour in room dining, finding the perfect atmosphere to fit your mood is only steps away. At Sheraton, you are much more than just a traveller. You can be comfortable being yourself. Even far from home, you are able to connect with what matters most through our signature spaces, amenities and services. No matter where you are around the world, at Sheraton we believe that life is better when shared. ... more   less 
Number of rooms
241

Questions & Answers

Questions? Get answers from Sheraton Red Deer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer