We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Red Deer Hotel

3.5 of 5
Hotel website
Hotel deals
3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Special Offer
Breakfast for 2 Included
Sheraton Red Deer Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #13 of 27 Hotels in Red Deer
A recent review
4 of 5 stars reviewed 6 days ago
marathonguy Richmond, BC,
Write a Review

294 reviews from our community

Traveler rating
    96
    109
    53
    20
    16
See reviews for
34
47
11
145
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (70)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (71)
All months
Richmond, BC,
Top Contributor
75 reviews 75 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This location offers a huge amount of convention space. So, if that is why you are going to stay here, you will probably not be disappointed. They also have plenty of support facilities such as clothing shops, a hair salon, multiple eating locations and of course bars located within their facility. So, ultimately, you really don't need to leave the... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

We're so glad to hear that you enjoyed your time here at the Sheraton Red Deer Hotel and that you found our facilities so accomodating to your needs. We strive to offer our guests a variety of amenities from our gym, to shopping and salon centres, to our expansive convention services. I understand our location, although a convenient proximity to... More 

Calgary, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We came here as part of an event. The room is good and maintained well. A/C was not too bad and the room was pretty quiet even though there were lots of kids and families staying at the hotel as well. The service folks were simply amazing. Food at the R&R restaurant was good too, and offered different delicious tastes... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Sean, Thank you for providing us with your feedback of your time with us at the Sheraton. I'm pleased to hear you enjoyed our hotel amenities and found our location convenient for your needs. We apologize for any elevator delays you experienced. We recently did major upgrades on our elevators, however due to the restraints of our buildling we... More 

Red Deer, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

the first time we stayed we had a renovated room but there was a wedding and drunk people scrweaming and running in the hallways. we called the front desk but no one seemed to care. the next day I called the sheraton main line thinking I'd by-pass the hotel staff and they didn't care either. Second time we stayed we... More 

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

I am sorry to hear you had a disappointing stay here, and on behalf of the Sheraton staff I would like to apologize for any unsatisfactory service you feel you received during your visit. More 

Edmonton AB
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 21, 2015

We stayed on a Friday night of a weekend convention we were attending. We couldnt get a room for both Friday and Saturday.Likely my fault, but the hotel was severely overbooked. People with confirmed reservations were sent to other hotels. Sheraton covered their costs but some people I spoke to were still unhappy with the inconvenience. Our room was Ok,... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for giving us your honest feedback on your time with us at the Hotel. I am pleased to hear you enjoyed your convention with us and that you found your room accomodating. We apologize for the disturbance from the parking lot below and we are working towards a solution to these issues for our guests. We recently did... More 

Airdrie, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

Overwhelmed by the service and quality we experienced. Everything from the Front Desk, to the room, to the Hospitality Suite, to the quality of the F/B was fantastic. Highly recommended, will be back.

Was this review helpful? Yes 2
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your kind review. We are so pleased to hear you had a pleasant stay with us here at the Sheraton Hotel and we look forward to your return! More 

Red Deer, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 10, 2015

My wife and I stayed at the Sheraton Red Deer on April 9, 2015. We checked in to a room with a Jacuzzi on the 13th floor. Filled the tub with water to find hair floating in the water and when we got in there was grit on the bottom of the tub. Had to drain the tub and clean... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank for taking the time to bring these matters to our attention. I am so sorry to hear your experience in our Jacuzzi Suite was not up to par, and that the matter was not handled better when brought to the attention of our staff. I assure you this is not the level of customer service we strive for here... More 

Lacombe, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

We loved our room and found the front desk staff wonderful and very pleasant. Our experience with the club lounge was terrible. When I asked for coke with my drink she said she was out and when I asked for ice, she said she was out. I thought she could go to the ice machine, theyre available all night. The... More 

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to respond to our hotel and give us your feedback on your experience with us. That's wonderful news that you enjoyed your room and that our front desk staff was so accomodating. I am sorry to hear your experience with our Club Lounge was less than impressive, as was your time in the lounge.... More 

Knoxville, Tennessee, United States
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 19, 2015

Stayed here as a part of a conference and was quite pleased. The service was excellent throughout my time there. The internet connection was strong and made working while there easy. The meals provided with the conference were great.

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your response to your conference here at the Sheraton Red Deer Hotel. We strive to create a welcoming atmosphere for both our business guests, and our guests traveling for pleasure. We are thrilled to hear your event was a success and you found our hotel and conference resources so efficient and effective. We're look forward to your... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 26, 2015

Bought a night on Hotwire.com. Comfortable king size bed. Large room with chairs and a desk. Service was pleasant. Room service and rental movies were very expensive. We chose to order in from Boston Pizza instead. The hotel is doing renovations to enclose the pool area. We were not disturbed at all. We requested a room away from the elevator... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for reviewing your stay and we are pleased to hear you enjoyed your stay with us here at the Sheraton Red Deer Hotel. We always try and treat our guests to a great experience when staying away from home and are always glad to accomodate our guests requests when possible. If you are interested in joining our SPG... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

Thanks Sheraton, this is a quiet, clean, well decorated, friendly hotel. The rooms are comfortable and well furnished. The meals and drinks are of a high standard, dining area, snack bar and the lounge bar offer a good homey welcome to tired visitors to the area. When I had to leave early on the second day of my stay for... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

The staff at the Sheraton Red Deer Hotel are delighted that you enjoyed your stay with us and found our many onsite amenities accomodating to your needs. We are sorry to hear that you had to cut your time with us short due to a family emergency and we hope all is well. More 

Questions? Get answers from hotel staff and past guests. Ask a question

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Dining (1)
Viewed
Room/suite (10)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
View from room (3)
Viewed
Hotel & grounds (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (10)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay