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All 25 Red Deer hotels

Sheraton Red Deer Hotel

3.5 of 5 Hotel   |   3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
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75%
Ranked #8 of 25 hotels in Red Deer
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Jon N Comox, Canada
  • Reviews (232)
  • Photos (37)
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  • Room tips (65)
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232 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
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English first
Comox, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

My wife and I spent two nights here in end June 2014, our second visit in a year. Once again the room was upgraded and the lodging we received was clean, comfortable and spacious. Everything in the room worked fine and we found the staff were courteous and as anxious to please as one expects from a Sheraton. That said,... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Jon N, Thank you for giving us your feedback on your stay here with us. I'm glad to hear you enjoyed your time with us, and we apologize for any inconvenience our renovations may have caused you. We are working diligently to improve the standards of our hotel to make our guests stay more enjoyable such as building a... More

Red Deer, Canada
1 review
1 of 5 stars Reviewed 1 week ago

shower did not work, bank safe did not work, phoned 4 times to get a menu for in house food that never came. maintenance was supposed tp come fix shower but did not come until after 11 am the next am .

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Glenn S, Thank you for taking the time to review our hotel and to bring these matters to our attention. I assure you this is not the level of satisfaction or qualtiy we strive for at the Sheraton, and I am sorry to hear this was your experience. I will be sure to pass these issues on so we... More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They don't know what they don't know... What I mean by that is that I believe this hotel is run by people that don't understand customer service. They were not accomodating in any way. Constant mistakes with room service. The restaurant prices were as if it were fine dining, but the food is mediocre at best. It seemed to be... More

Was this review helpful? Yes 2
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Terry M, Thank you for taking the time to give us your feedback on our hotel. I am very sorry to hear you were disappointed with your stay here and I assure you this is not the level of customer service we strive to give our guests. If there is anything I can do to make your time with... More

Harker Heights
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Red Deer was our third stop (of seven) on the long drive from Kansas to Alaska and the Sheraton Red Deer Hotel was by far the best in every category on our trip across North America. The staff was wonderful, knowledgeable, friendly and always helpful. The room was clean, comfortable and large. Very quiet hotel. Great beds and pillows. The... More

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Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Chris W - thank you for your feedback on our hotel. What an impressive cross country trip you are embarking on! We are so honored that you chose the Sheraton Red Deer as your very best stay during your trip and we hope that you will visit us again soon. More

Fort Mcmurray, Alberta, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Just finished golfing trip with 16 people and hot the golfing package. 3 night stay and 2 rounds of golf for a really great price. Drink voucher and complimentary golf ball. Stayed there two years in a row with annual trip with others and accommodations were perfect. Able to keep group on same floor and get larger room for a... More

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Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you Ron B for you great review - I am very happy to hear you so thoroughly enjoyed our Sheraton Golf Package and hope that you will visit us again soon! If you're ever interested in checking out our other packages here is a quick link! http://www.sheratonhotelreddeer.com/reddeerhotelspecials.html More

Calgary
Top Contributor
107 reviews 107 reviews
15 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Love the room set up with reading chairs in a bay window. Beds super comfy, loved being able to have our dog with us. Down side was the noise from construction, all part of progress however had to relax , rest with jake hammering outside the window. Great Starbucks coffee, was able to get real cream from kitchen however tough... More

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Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to review our hotel, and that you enjoyed your stay here with us. We do apologize for any inconveniences that our renovations have on our guests and we hope that you will be sure to visit us again when everything is finished to enjoy our new year round, indoor pool! More

Toronto
Top Contributor
58 reviews 58 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed three nights here and were very satisfied with this hotel overall. Rooms were fairly clean and our floor happened to be very quiet. There was a decent sized mini fridge in the Traditional King room we had and we could tell the room and lobby/hallways had recently been updated. Nice to see an older hotel being maintained and... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for chosing the Sheraton Red Deer as your home away from home. We are so pleased to hear you enjoyed your stay here. I do apologize for the issue with your breaker and how long it took to rectify the matter. Thank you for bringing this to our attention and I will be sure to follow up with... More

Edmonton, Alberta
Top Contributor
51 reviews 51 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff at the Sheraton Red Deer were absolutely accommodating during our recent convention. The convention venues for our 350 people were great - set up on time, all the amenities were there and everything worked. Meals in the restaurant(s) were timely, delicious and affordable.

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Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you Ego 10 for your wonderful review of our hotel. I am so pleased to hear that you enjoyed your time here at the hotel with your convention. We are very proud of our convention services and amenities that tailor the needs of everything from small gathering to large events like yours. We look forward to your next stay... More

Edmonton, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a conference for a few days. It is a clean hotel with good amenities. The staff are professional, efficient with great customer service skills. Our room was average with great bedding. Our only complaint would be the noisy air conditioning.The meals at the conference were excellent and the overall conference experience was superb. There... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your review of our hotel Karenann_Edmonton. We appreciate your feedback and are pleased to hear you enjoyed your stay with us and found our services and location convenient for your purposes. I will be sure to inform our maintenance staff of your AC comments, and we look forward to your next stay with us! More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel is OLD and not nearly worthy of the Sheraton brand - very, very disappointed! The lobby has been nicely renovated & the rooms have been covered with a light coat of "lipstick" - which is a poor substitute for good construction. Most (better) hotels have decent sound-rating between walls and floor-ceiling assemblies. This hotel does NOT - so... More

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello tjames274, I am so sorry to hear that you feel your stay with us was not up to our usual Sheraton standards. We strive to exceed our guests expectations, but clearly this was not your experience. I apologize for the noise levels during your stay and if there is anything we can do to make your stay more comfortable,... More

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Additional Information about Sheraton Red Deer Hotel

Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Red Deer Hotel 3.5*
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Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Red Deer
Hotel Class
Official Description (provided by the hotel)
Centrally located in Red Deer with easy access to highway 2, Sheraton Red Deer Hotel has completed a $12 Million renovation to all of our 241 guestrooms and suites as well as our grand new lobby, 24 Hour Sheraton Fitness Centre and brand new business centre. With two restaurants and two lounges onsite as well as 24 hour in room dining, finding the perfect atmosphere to fit your mood is only steps away. At Sheraton, you are much more than just a traveller. You can be comfortable being yourself. Even far from home, you are able to connect with what matters most through our signature spaces, amenities and services. No matter where you are around the world, at Sheraton we believe that life is better when shared. ... more   less 
Number of rooms
241

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