We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Red Deer hotels

Sheraton Red Deer Hotel

3.5 of 5 Hotel   |   3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Sheraton Red Deer Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Sheraton Red Deer Hotel to your Saves list
Ranked #11 of 25 Hotels in Red Deer
Certificate of Excellence 2014
Write a Review

281 reviews from our community

Traveler rating
    93
    104
    49
    20
    15
See reviews for
32
42
11
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (281)
  • Mar-May only
    (62)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (66)
All months
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

This hotel is very old and run down. My rooms heating was not working and it was freezing. Had to call three times to get them to switch me rooms. The bathroom had no separation between shower and toilet. Simply a half glass wall between the two. My new room had an actual tub. Not sure why a there is... More 

Was this review helpful? Yes
Edmonton, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel might have the Sheraton name but the product offering is not up to par. The property is run down and the country bar on the main floor is a noisy holdover from a time before the hotel became a Sheraton property. You can hear the bar noise on the 12th floor.....seriously. There are hotels in the area in... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Zaytajett, I am sorry to hear that you found your stay with us inadequate to the Sheraton standards. We have a diverse range of guests who choose to stay with us and we try to cater our facilities to meet the needs of all. However, we do realize that by offering a range of activities within our establishment is... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed there for a business event. The two lunches and two suppers had all the same side dishes. Did not justify the prices! Very comfortable bed but was never made. Overall not impressive for a hotel that implies high end standards.

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello NikVil, Thank you for your review of our hotel, we always appreciate our guests feedback from their stay and we are pleased that your group chose the Sheraton Red Deer Hotel to host your business event. We have the largest conference facility space in Central Alberta and tailor to a wide variety of events that come to this area.... More 

MA
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Staff is very friendly, the rooms are well appointed. One thing that continues to bother me, however, is that the heating system is really noisy. So much so that it would wake me up every time it started in the night. On the second night, I just turned it off and slept perfectly well. Seems like a pretty basic thing... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for giving us your feedback on our hotel and we are pleased to hear you enjoyed your stay with us here at the Sheraton Red Deer Hotel. I apologize for your noisy heating system in your room - we understand the importance of getting a good night's rest! I will be sure to forward this information on to... More 

Kelowna, British Columbia, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Even though the hotel staff was pleasant the endless mistakes made during our business event was epic. Not only was there not one key person so we constantly had to re-explain everything upon arrival we found no one had a clue what was going on. After the event, upon arriving home I discovered they had triple charged me for my... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Doug T, Thank you for providing feedback of your experiences at our hotel, and I apologize that your event was not handled more smoothly. We do have a event coordinator assigned to each event hosted at our hotel as well as a convention services staff available to act as a liason between events guests and their organizers so that... More 

Red Deer, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Sheraton twice in the past few months. Both times I have been treated very well. I was very impressed with the Presidential Suite! My most recent stay was in a Jacuzzi suite, the carpet and walls were a bit worn but the room was very clean and the staff was excellent. I have a dog... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

We are so pleased to hear that you have consistently enjoyed your stays with us here and that we could accomodate your needs, and the needs of your pet! We strive to make our guests and their furry companions feel comfortable during their time away from home. Thank you for choosing the Sheraton Red Deer Hotel! More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Sheraton Red Deer many times over the past years. This current trip reminded me of a few frustrating things. It's starting to show its age, fraying carpets, stains on the floors in my room and dark hairs in the shower from past guests. Gross..!! The staff is friendly, but why is the Café closed on... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Scott S, We appreciate you taking the time to give us your feedback on your stay with us. I'm sorry to hear that you did not find your stay with us up to the standards we strive to show our guests. We understand your concerns about general wear and tear in the hotel and I assure you it is... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

My family and I ate at the restaurant in the Sheraton. We all ordered steak and we all loved it, the potatoes were kind of different because they had corn in them but they were still good. We witnessed what appeared to be one of the cooks yelling at one of the staff members. We thought this was really inappropriate... More 

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for your review of our restaurant R&R Grill. We are so glad to hear you enjoyed your meal, however I am disspointed to hear of your account of our staff. We apologize for this - that is not the atmosphere or experience we ever want to create for our guests or our staff! I will be sure to... More 

calgary, ab
Top Contributor
105 reviews 105 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best hotel in Red Deer is the Sheraton. Not saying much as there are not many decent hotels in this burg. Comfortable beds, useful heating system and decent water pressure. Adequate parking and SPG members get free bottled water. Note, you must indicate that you do not require a handicapped accessible room or that is what you will get,... More 

Was this review helpful? Yes 1
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Hello Bryan, Thank you for taking the time to review your stay with us. I'm glad you found your room comfortable and we appreciate your overall comments. I'm unsure as to why you were automatically set up in an accessible room, I assure you this is not our common practice. Our accessible rooms are set up with showers opposed to... More 

Halkirk, Alberta, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed in this hotel twice and was impressed both times. The rooms are a nice size and up to date. The beds are very comfortable. The staff is great. On our second stay we had a small noise issue. The staff addressed the issue immediately and had us moved to a new room. Will most definitely stay here again!

Was this review helpful? Yes
Devon S, Marketing Coordinator at Sheraton Red Deer Hotel, responded to this review

Thank you for taking the time to give us your feedback. That's fantastic to hear you enjoyed your stay and your needs were addressed properly and on timely basis. We appreciate your loyalty to the Sheraton Red Deer Hotel and we look forward to your return. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Red Deer Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Red Deer Hotel

Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Phone Number:
Location: Canada > Alberta > Red Deer
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Red Deer Hotel 3.5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Starwood, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Sheraton Red Deer Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta
Hotel Style:
#11 Business Hotel in Red Deer

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Dining (1)
Viewed
Room/suite (10)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
View from room (3)
Viewed
Hotel & grounds (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay