We had blocked a group of rooms for our team at the Holiday Inn Express - Red Deer. The reservation manager was courtious and efficient. She followed through with all of our requests without a glitch. We were all placed on the same floor near all of out other team members. All the staff was very responsive and courtious to... more

We stayed at the Holiday Inn Express Red Deer July 8 and 9. I booked online but confirmed over the phone. We asked for adjoining rooms or rooms beside each other. At check in they were not able to provide us with these. We arrived approx. 3:30 to be told our rooms were not ready so we decided to spend... more

We stayed in the Holiday Inn Express Red Deer one night when slyan lake was all booked up. We did didnt have 50 bucks as a depost so we put the depost on my credit card. they said they would NOT put it through, but rather hold it in case. Which is fine as thats what most places do. Next... more

We stayed in this hotel one winters night when the roads were too treacherous to continue travel onto our destination in Edmonton. The room was nice, but VERY loud! We could hear the people above us coughing and walking around almost as if they were in our room. People were constantly trampling up and down the hall ways and that... more

The rooms are nice and clean and they have wireless internet which is nice. Good Breakfast. THe Pool and Hottub are right at the front of the hotel by the lobby with a glass wall. If you sit in the hot tub your nice bod is on display for people checking in. The pool area also semed a little unkept. more

My son's hockey team (7 and 8 year olds) stayed at this hotel while we were in Red Deer for a tournament. We, the parents, found the staff to be unprofessional and unresponsive to our needs. From check-in to check-out they were completely discourteous, after complaining to management we were told we were welcome to checkout if we were not... more