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Holiday Inn Express Red Deer

Certificate of Excellence
2.5 of 5
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2803 50th Avenue, Red Deer, Alberta T4R 1H1, Canada
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Holiday Inn Express Red Deer
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Ranked #7 of 27 Hotels in Red Deer
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Dennis M
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
  • All months
    (208)
  • Mar-May only
    (55)
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4 of 5 stars Reviewed 1 week ago

My family and I stayed here for 3 days for my brothers wedding, I had made a mistake with my reservation... Lol, Lisha at the. Front desk was amazing! She fixed the reservation saved me some $$ and was excellent in every way! Room was great, clean and quiet! I will stay here every time I'm here. Very nice hotel... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Dennis M, Thank you for taking time to write a review about our hotel. We appreciate your kind comments. Our staff, take great pride in ensuring all guest needs are handled with care. Thank you once again and recommending our hotel. Best Regards More 

SK
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night. The room is spacious and clean. The air conditioning unit is very noisy and didn't seem to ever cut out. It was really hot and humid out though so that might have been the issue. Slept through it anyway! The complimentary breakfast was very good....pancakes made for you! The staff in the breakfast area was very... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear georgia1998, Thank you for taking the time to write us your positive experience here on TripAdvisor. It is from your feedback that we will be able to uphold our commitment to excellence. Your kind words will surely motivate all our colleagues, especially the breakfast bar host, whom shall be inspired by your satisfaction. Thank you once again for choosing... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I'm on a business trip and have been staying in this hotel for the last ten days. Comfortable stay, great breakfast and across the street from a mall. Very friendly and helping staff, quickly responds to any request and awesome housekeeping. Front desk staff is very welcoming and staff serving breakfast is very friendly, always greeting you with a smile.In... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Rchugh, Thank you for taking time to write a review about our hotel. We appreciate your kind comments. Our staff, take great pride in ensuring all guest needs are handled with care. Thank you for the five star review and recommending our hotel. Regards Guest Services Manager More 

Kootenay National Park, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We have been going to this hotel for 13yrs and decided to try another one for 2yrs and decided to go back to this hotel this year.We had the warmest welcome ever.We were treated like family.There was an unexpected outage one nite and the staff exscorted each guest to their rooms safely by flashlight now that's service! We asked to... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Walmartev, We would like to take the opportunity to extend our thanks to you for your comments posted on TripAdvisor. Very excited and happy to know that you are still coming back to our hotel for the past 13 years. Thank you so much for understanding our situation on the power outage day which was beyond our control due... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I checked in on Sunday (July 5th) was treated by a very friendly lady. I am staying here for 2 weeks for business and now being at the holiday Inn Express here I am so happy that the company booked my stay here. The mall is across the street, the staff here are wonderful, the room is very clean and... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Tammy B, Thank you for taking time to share your feed back and for the five star review. We are delighted, that you have enjoyed our location and the service received from our employees. It was a pleasure to read your review and waiting to welcome you back again. Best Regards Guest Services Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I am staying at this hotel for 2 weeks for business. I am so happy that my company put me up at this Holiday Inn Express. All the staff is so accommodating and friendly. If there is anything you need there are right there to help. Lillian and Chelsea, smiling all the time and are there to help me with... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Natalie R, Thank you for your lovely feedback and five star review. I will certainly pass on your compliments to our staff, they will be delighted with such positive feedback. The hotel team and I look forward to seeing you next time you are in Red Deer. Regards Guest Service Manager More 

Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Myself and my sister were passing through Red Deer to meet with family and we strictly stay loyal to Holiday Inn's everywhere since as long as I can remember due to outstanding customer service and their rewards program. This one in particular definitely stood out to me, as not only were the staff very friendly, but they seemed to be... More 

Was this review helpful? Yes
Simran B, Manager at Holiday Inn Express Red Deer, responded to this review

Dear Astreak, Thank you for choosing to stay with us and for taking the time to share your review. It gives me great pride to receive such fantastic feedback from our valued guests. I felt truly proud of my team for delivering great service that created a positive impact during your stay with us. I appreciate your comments shared here... More 

Alberta
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night over a weekend in July. The room was a good size, fairly clean but not spotless. There was a microwave and fridge in the room (we did not use either). The hotel was very quiet, staff was friendly, free breakfast in the morning was average, beds were quite comfortable, the location of the hotel is... More 

Was this review helpful? Yes
Simran B, Manager at Holiday Inn Express Red Deer, responded to this review

Dear TinkToo Thank you for your review and taking time to share your feedback with us. I would like to apologize for the inconveniences you encountered during your visit and we do hope that we will have an opportunity to see you again to serve you better. Warm regards Guest Services Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Super clean. Lady in breakfast area very pleasant. Pancake machine, and Beds are comfortable. Hard and soft pillows. TV's are new and easy to use. Pool and hot tub were very nice. Loads of parking. Quiet on the back side can't speak for the front.

Was this review helpful? Yes
Simran B, Manager at Holiday Inn Express Red Deer, responded to this review

Dear Alan R, Thank you for taking the time to provide us with your valuable feedback. We pride ourselves on great service, clean and comfortable rooms. Thank you for the five star review. We look forward to see you again on your next trip. Regards Guest Services Manager More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The renovated rooms, the updated breakfast area, and the staff are just some of the reasons why we keep coming back here over all the others in the area. The convenient location next to the Bower Mall allows for some quick shopping as well. We will be back.

Was this review helpful? Yes
Simran B, Manager at Holiday Inn Express Red Deer, responded to this review

Dear Brian780, Thank you for taking your time to write a review of your stay at Holiday Inn Express, Red Deer. We are delighted to know that you had a wonderful time overall. Thank you for your comments about the staff, service and hotel's location. Thank you once again for your recommendation, five star review and looking forward to welcome... More 

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