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Holiday Inn Express Red Deer

Certificate of Excellence
2.5 of 5
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2803 50th Avenue, Red Deer, Alberta T4R 1H1, Canada
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1 room 1 guest
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Holiday Inn Express Red Deer
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214 Reviews from our TripAdvisor Community

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Traveler rating
    119
    59
    20
    8
    8
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42
13
14
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (214)
  • Mar-May only
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    (52)
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Stoughton, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

we just returned from visiting my brother in red deer.we originally stayed on getze ave at travel lodge my first mistake was paying for two nights we both smoke but do have respect when smoking the room was terrible the comforter had 8 burn holes in it from smokers,there where no knobs on the air conditioner,we checked out and went... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 weeks ago

Most of what we see here goog and is a common place as other Holiday Inn Express locations. In our room it was doors that were hard to open,close or lock and noisy within our suite. As if maintenance is not important. This one room the open fire door interferes with us using our card key.

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear John C Thank you for taking time to write a review about our hotel. I sincerely apologize for the inconveniences you have experienced at the hotel and I hope that you will give us another opportunity to make this right. I appreciate you bringing this to our attention and we hope to improve for our future guest. Looking forward... More 

Kelowna, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Myself and my husband both heading back home from a road trip decided to stay in Red Deer for the day/night since we both have friends in town and came along this lovely hotel. We arrived in town fairly early at 10am which we both understand is typically not check in time but we thought we'd give it a try... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear TNevaches, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us. We are delighted to read your excellent feedback on our room layout, food selection and specially recognizing our colleagues hospitality whom will be inspired by your kind words. Our heartfelt gratitude for your patronage and we look forward to your... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice and clean. Staffs are helpful. Nice breakfast in the morning. Close to downtown. We stay for two nights and room is good size and clean. Lovely little poor and hot tub. For sure will pick this hotel on my next trip in town.

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Suet C Thank you very much for the great feedback. We'll pass this review on to our entire staff and we look forward to having you stay again soon. Kind Regards More 

1 review
2 of 5 stars Reviewed 4 weeks ago

My son was harassed by a security guard for "walking to loud" at 11pm, although he was casually walking down the hall on his toes. The noise was a result of the awful floors that bounce and squeak after the softest footstep. Room was decent and really loud at night.

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Petr T Thank you for taking time to write a review about our hotel. I sincerely apologize for the incident that happened. I appreciate you bringing this to our attention and we hope to improve for our future guest. Looking forward to welcome you back again to our hotel. Kind Regards More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago

Great friendly staff; accommodating of our team stay. Assisted with any concerns. The room was spacious; WiFi worked well and the hotel is close to amenities. Breakfast was convenient. My check in had the wrong room and they fixed it quickly with no hassles.

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear LG, We would like to thank you for sharing a review of your stay at Holiday Inn Express, Red Deer. We are thrilled to note that you had an excellent stay overall. Thank you for your comments about the location and service. Thank you for your recommendation and we definitely look forward to welcoming you back soon. Kind Regards More 

1 review
4 of 5 stars Reviewed July 19, 2015

My family and I stayed here for 3 days for my brothers wedding, I had made a mistake with my reservation... Lol, Lisha at the. Front desk was amazing! She fixed the reservation saved me some $$ and was excellent in every way! Room was great, clean and quiet! I will stay here every time I'm here. Very nice hotel... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Dennis M, Thank you for taking time to write a review about our hotel. We appreciate your kind comments. Our staff, take great pride in ensuring all guest needs are handled with care. Thank you once again and recommending our hotel. Best Regards More 

SK
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 17, 2015

Stayed for one night. The room is spacious and clean. The air conditioning unit is very noisy and didn't seem to ever cut out. It was really hot and humid out though so that might have been the issue. Slept through it anyway! The complimentary breakfast was very good....pancakes made for you! The staff in the breakfast area was very... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear georgia1998, Thank you for taking the time to write us your positive experience here on TripAdvisor. It is from your feedback that we will be able to uphold our commitment to excellence. Your kind words will surely motivate all our colleagues, especially the breakfast bar host, whom shall be inspired by your satisfaction. Thank you once again for choosing... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed July 14, 2015

I'm on a business trip and have been staying in this hotel for the last ten days. Comfortable stay, great breakfast and across the street from a mall. Very friendly and helping staff, quickly responds to any request and awesome housekeeping. Front desk staff is very welcoming and staff serving breakfast is very friendly, always greeting you with a smile.In... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Rchugh, Thank you for taking time to write a review about our hotel. We appreciate your kind comments. Our staff, take great pride in ensuring all guest needs are handled with care. Thank you for the five star review and recommending our hotel. Regards Guest Services Manager More 

Kootenay National Park, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 13, 2015

We have been going to this hotel for 13yrs and decided to try another one for 2yrs and decided to go back to this hotel this year.We had the warmest welcome ever.We were treated like family.There was an unexpected outage one nite and the staff exscorted each guest to their rooms safely by flashlight now that's service! We asked to... More 

Was this review helpful? Yes
Lisha E, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Dear Walmartev, We would like to take the opportunity to extend our thanks to you for your comments posted on TripAdvisor. Very excited and happy to know that you are still coming back to our hotel for the past 13 years. Thank you so much for understanding our situation on the power outage day which was beyond our control due... More 

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