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Holiday Inn Express Red Deer

Certificate of Excellence
2.5 of 5
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2803 50th Avenue, Red Deer, Alberta T4R 1H1, Canada
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Holiday Inn Express Red Deer
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Ranked #6 of 27 Hotels in Red Deer
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Poonam G
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180 reviews from our community

Traveler rating
    100
    51
    15
    7
    7
See reviews for
30
10
12
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Visited red deer last week and usually stay here always. They have completely new look to their hotel which gives it a fresh look.staff has always been verry polite and humble. I fèel really special when ever i stay there.

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Poonam G, Thank you for your wonderful review. We are glad that you had such a great experience with us during your stay. Really appreciate your response for our newly renovated hotel, we feel very excited about our new look as well. We are very proud of our team, as they go above and beyond our guest expectations. Its... More 

Edmonton, Canada
Top Contributor
68 reviews 68 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At this price point the competition has become very stiff. My room was very adequate but did not wow me. My room was large and clean but the furnishings were looking a bit tired and dated. The staff were very friendly and efficient and the breakfast had a very good selection of hot and cold items. The decor could use... More 

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Bernard E, Thank you for your review!! Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It is a pleasure to announce that we have implemented many upgrades to the property. Our rooms have new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our... More 

Edmonton, Canada
Top Contributor
51 reviews 51 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reserved this hotel online, I was surprised at the price, even with AMA, it was quite high. The one and only front desk attendant was very busy on the phone, and was apologetic that it took a while to check in. She was very friendly and professional. A gentleman came from the back office, but did not even acknowledge me... More 

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Jogar1, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is pleasure to announce that we have completed our renovations and now... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed in this hotel for two months on/off. Stay was pleasant. Staff was very helpful and friendly. I will stay in this hotel next time I will be visiting Red Deer. Only drawback is absence of room service i.e. restaurant inside hotel. But there are very good restaurants around hotel.

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Ian4132015, Thank you for wonderful review,I really appreciate that you took time from your busy schedule to write a review for our hotel from your stay with us. Its always great to to know we are doing as it helps to improve from every stay . I apologize for not having a service in room as we don't have... More 

Red Deer, Canada
1 review
4 of 5 stars Reviewed February 18, 2015

We were pleasantly surprised on arrival with an upgrade to the family suite with bunk beds, the kids were ecstatic! We all had a great time in the pool and the rainbow slide was a hit! A great stay overall even with construction underway.

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Susie19822015, Thank you for your wonderful review. I really appreciate your review for our hotel from your stay with us with your little ones. I do personally remember you and also I can recall how two little princess had a great fun in pool and also they loved our bunk beds in family suite. As a team its our... More 

Edmonton, Canada
Top Contributor
119 reviews 119 reviews
33 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed February 4, 2015

In Red Deer on business. Clean room, comfortable bed, friendly front desk staff. Hotel seemed busy though I still found a parking spot somewhat close to building. Card swipe at side doors do not work in evening.... I found that to be a pain in the "neck". Renovations are being conducted on main floor but nothing interrupted my stay. Moxies... More 

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Johnnygeo, Thank you very much for you review from your stay at our hotel. Your review is really value able to us as it helps us to improve any deficiency in our service. I apologize for inconvenience you had with the exit door, which have been fixed now and I assure you will not experience it again when you... More 

1 review
5 of 5 stars Reviewed January 24, 2015 via mobile

Hello, I just recently stayed at the Holiday inn express,and it was an amazing experience. Me and my girlfriend was driving from jasper and were exosted so we decided to stay in red deer,this hotel and staff took care of us and gave us nice jacuzzi room to relax. Loved new renovations in rooms and hallways it gave us a... More 

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Strayhorses, Thank you for wonderful review, we are glad that you had a relaxed stay with us. We as team deliver our best service to guest so we can make their stay a remember able one. Its our company goal to give best to best service. Our guest review is extremely valuable to us as we strive to improve... More 

Potsdam, New York
2 reviews
5 of 5 stars Reviewed January 24, 2015

Stayed at this hotel with my friends for a small get together. The rooms looked new and clean, we found the hotel is recently renovated. It was well maintained. Great staff. They were best in hospitality. The best part of the stay is breakfast. The service was amazing. The rooms were clean and the hotel ambiance is cool. Totally worth... More 

Was this review helpful? Yes
Simran B, Front Office Manager at Holiday Inn Express Red Deer, responded to this review

Hello Sjlngale, Thank you for your review. We really appreciate that you took time to review our hotel and we glad that you had a wonderful experience with us during your stay. Hope your group also loved their stay as you did. Its our company's goal to exceed our guest expectations. Its always great to know how our guest feels... More 

Fort Saskatchewan, Alberta, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 23, 2015

We stayed here for a Hockey tournament last weekend, at first everything was great, clean rooms nice enough front desk staff. Saturday morning my husband went out the side door for a smoke walked around the building and entered at the front door to the breakfast bar. That's went the security guard approached him and told him he had to... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Red Deer, responded to this review

Dear Shannon D, Thank you for your review regarding your recent stay at Holiday Inn Express Red Deer, AB. It is regrettable you experienced an unfriendly service from the staff. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

1 review
5 of 5 stars Reviewed January 18, 2015

I stayed at this hotel last weekendI with my family and my family had a great time there. They are going under some renovations but the way mgnt and staff took care of our stay was awesome. We enjoyed all the facilities especially great breakfast in the morning. We got a choice of ham, turkey sausage and omelettes which was... More 

Was this review helpful? Yes
Shirin P, General Manager at Holiday Inn Express Red Deer, responded to this review

Hello dj202, Thank you for your review. We are glad that you had a great experience with us during your stay with your family. Hope your family had a great time as well. As you know we are going under some renovations and as they will be completed you will have a brand new look to our hotel and I... More 

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