Hotel Staff always more then happy to assist travellers as to their needs. Always pleaseant, well groomed and smiling. Prompt and efficient in regards to satisfying guests with special needs or on long stayovers. Comments, suggestions and issues are always addressed and followed up to insure quality. more

I have been staying at Holiday Inn Express Red Deer for almost a year now, checking out and in every other week. The staff is courteous and friendly. However, as a Platinum Priority Club Rewards member, I do not receive, in this hotel, the attentions and privileges that other hotels in the InterContinental Hotels Group grant me upon arrival and... more

To Whom it May Concern: I have stayed @ this hotel scores of times over many years. Have had a staff of 20 stay there many times. I have found front desk service both on phone and in person - excellent. Hotel in a very convenient location in Red Deer. Stay @ this hotel so many times because of good... more

I have been staying at this hotel for 4 years and its the only hotel that I stay at in Red Deer. They know me by name and I get the same room all the time which I like. Not many hotels run better then this. more

I stay @ this hotel every month, that is when I book ahead and get a room. It is advisable to book in advance because Red Deer is a popular place for conferences and the good places often get booked quickly when there are planned events in town. Staff is friendly & knowledgeable. There are fresh baked cookies waiting for... more

I have always been treated well by staff, rooms are always clean and updated, breakfasts are always plentiful and tasty....I travel extensively and typically stay at Holiday in Express Hotels, I find Red Deers location to one of my favorites as staff is always friendly and helpful when booking rooms and during check in. In most cases they know me... more

Spent Christmas dinner with family in town. Came back early to swim and swim area was dark with equipment around and no water. Went to front desk and was told that pool wouldn't be available till the 31st as I was told when I made reservations. I replied that I wasn't told and the assistant manager says it is marked... more

Spent the weekend at this hotel with my sister and two nieces - a "girls' weekend" and we were treated very nicely. The rooms were spotless and the beds very comfy. The only flaw was the plug in one of the tubs kind of stuck shut, but one of my nieces managed to unscrew it and all was well. There... more

Stayed Sun night of the Labour Day weekend. Here's the good, the bad, and the ugly Good - hotel is at the far south end of Red Deer, across from Sears at www.bowerplace.com - besides the mall, you can walk to Wendy's & McDonalds. Nearby are Walmart and other big box stores - though there's just 2 floors, there is... more