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Holiday Inn Express and Suites Medicine Hat

Certificate of Excellence
2.0 of 5
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9 Strachan Bay SE, Medicine Hat, Alberta T1B 4Y2, Canada
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Holiday Inn Express and Suites Medicine Hat
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Ranked #4 of 18 Hotels in Medicine Hat
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
PsychRN12 Calgary, Canada
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Calgary, Canada
Level Contributor
260 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel while travelling to Calgary from Saskatchewan. I have stayed here numerous times before and this time was no different. In fact, they actually improved some things. They put electronic thermostats in the room so it is much easier to keep a constant temperature. They also improved the breakfast by adding loaded omelets to the menu.... More 

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Vancouver, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of the reasons I stay at Holiday Inn is good value and very few surprises. When I stay at a 5 star Hotel I actually expect to be surprised...and that usually does happen. This facility is clean and always lots of staff working. We did experience the good ole' "do you need your room cleaned today" by the cleaning... More 

Was this review helpful? Yes
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

We like to make sure everyone receives the the same consistent great service while staying with us and I am happy to see we hit the mark with your stay. thanks for staying with us and we will see you again! More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A new Holiday Inn, clean rooms and no hockey teams (so far, thank god) Close to restaurants and big box stores if you like, decent location All in all if you like a hotel where you need to leave for a drink or dinner, then this is it however booking a room is tough as no one answers the phone!

Was this review helpful? Yes
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I am glad you enjoyed your stay with us and the local area. we do try to limit the amount of teams we have at the hotel, we do have some but we try never to get overwhelmed, it leads to a better experience for our corporate guest and our teams. Thanks for staying with us and we know you... More 

Calgary, Canada
Level Contributor
260 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed April 21, 2015

I stayed at this hotel while en-route to Calgary. I have stayed here numerous times in the past and it didn't disappoint. My room was spacious and comfortable. Parking and wireless internet (with good strength and speed) were both free, as well as a hot breakfast in the morning. I do wish there was a little more selection in the... More 

Was this review helpful? Yes 1
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I just want to start by saying thank you for your loyalty to our hotel, we all love to see the same faces over and over again. I also really want to thank you for bringing up the waterslide hours, back in March we implemented waterslide hours at the hotel due to new regulations we have to follow. Now the... More 

Edmonton, Canada
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 20, 2015

Stayed here while in town for business. The hotel is modern looking and clean. The front desk staff were......OK. The women I dealt with was competent but not overly warm. My room was HUGE with a bathroom bigger than some rooms I have stayed in. Work out room was above average with cardio equipment and a good selection of free... More 

Was this review helpful? Yes 1
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I love those suites as well, something about a huge bathroom always makes me feel like I have lots of room. I am sorry that you one of our team was seeming to have an off day, I know that everyone on our team are always striving to make a stay exceptional and I assure you next time that your... More 

Saskatoon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 10, 2015

My family consisting of my husband and I, and our 4 year old and 2 year old, stayed in this hotel over Easter, April 3-5, 2015. We had the standard 2 queen beds room. The room was very open and airy and most importantly, CLEAN! Our room had a microwave and mini fridge which were unexpected surprises as I don't... More 

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Ryan T, Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

Thank you for taking the time to let us know that you and your family enjoyed your stay with us! We are very happy to hear that our clean rooms and friendly atmosphere helped to meet all of your needs during your stay! Thank you again and we would be very pleased to have you as guests again soon! More 

Kamsack, Canada
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 6, 2015

We crashed here after a 7 hour drive on a Sunday evening - I had booked a rewards night earlier in the day. Check in was finished in a matter of minutes and the gentleman at the front desk was most pleasant. The hotel also gives you a sheet detailing the local restaurants near the hotel. We took our two... More 

Was this review helpful? Yes
Ryan T, Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

Thank you for taking the time to review our hotel as well as being a loyal guest to our property! We are very glad to hear that our hotel met all of your needs during your stay! Thank you again and we hope to see you again soon! More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

A pleasure to walk into a hotel that is so clean and accommodating. We travelled with a sports team, and they were great in helping us order food no give recommendations. Because it is right off the highway, it was very convenient also, with a Sobey's and Walmart in walking distance.

Was this review helpful? Yes 1
Ryan T, Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

Thank you for sharing your experience with us! I am glad you had a chance to enjoy our hotel as well as what our area has to offer. Please come and visit us again soon! More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

My family and I stayed at this hotel last weekend and loved the place! We upgraded to a king room with the pullout sofa bed and it was well worth the money. The room was very clean and spacious and had two televisions, which means I didn't have to watch cartoons. The best part was the pool and the lifeguard... More 

Was this review helpful? Yes 1
Ryan T, Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I am very happy to hear you had the chance to enjoy the facilities we have in the hotel. We strive to make every stay this enjoyable! Thank you and we would be delighted to have you as a guest again soon! More 

Calgary, Alberta, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 9, 2015

The hotel was extremely clean and well managed. My son was in a tournament in Medicine Hat. The hotel placed a "curfew" on the kids. This was a blessing as there were many teams at the hotel. Break breakfast and water slide.

Was this review helpful? Yes 2
Ryan T, Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

We are very happy to hear that you enjoyed your stay with us! Thank you for choosing our hotel and we hope to see you again! More 

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