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All 18 Medicine Hat hotels

Holiday Inn Express and Suites Medicine Hat

9 Strachan Bay SE, Medicine Hat, Alberta T1B 4Y2, Canada
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83%
Ranked #3 of 18 hotels in Medicine Hat
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Dianne910 Nicolet, Canada
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  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
    40
    46
    10
    4
    4
See reviews for
38
13
8
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Nicolet, Canada
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

As soon as we arrived, we were very well welcomed and the friendly staff made us feel right at home! Le-Ann and Jessica are absolutely great! They did whatever it took to help us, and when you are away from home, it feels good to belong somewhere. The room was extremely clean, comfortable, breakfast excellent and the hotel is close... More

Was this review helpful? Yes
Southampton, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 2 weeks on business. The rooms are large, spacious and very clean. Reception staff were very friendly and helpful. I didn't use the pool, but the small gym has the basic equipment you need. The only downside is there is no bar or restaurant, so nowhere to hang out in the evening. I would... More

Was this review helpful? Yes 1
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I am glad that you enjoyed your time with us, and that our team made you feel at home. We will be delighted to host you again on your next trip to Medicine Hat More

Calgary, Canada
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All good comments but one. Good stuff: Comfy beds Specious rooms Very clean Well kept pool Wifi good Love the free breakfast One issue was the delay in checking in. Many guest rooms were not available at 4pm check in, due to short staffed housekeeping.

Was this review helpful? Yes
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I am happy that you had such a good stay with us here in Medicine Hat and thank you for taking the time to share your experience. More

Edmonton, Canada
Top Contributor
109 reviews 109 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I had a great stay. Service at front desk was friendly, clean room, comfy bed, good location to highway and services(and a Starbucks) :) This hotel is not located near downtown. A lot of parking. Pool and huge waterside was FUN!!!! Tiny weight room. Dumb-bells, no universal equipment. I would stay there again.

Was this review helpful? Yes
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

Thank you for staying with us and I am glad you enjoyed your stay. I am glad you enjoyed all the facilities and service in the hotel and the amenities located nearby (They know me by name at the Starbucks :) We look forward to seeing you again on your next trip to the Hat.. More

Lethbridge, Canada
Top Contributor
56 reviews 56 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 19, 2014

I came to stay at this hotel as my first choice messed up the booking. I am glad I came here. The front desk attandent jess was great. Looked after the last minute booking. The Jr suite has lots of space. Its easy to have a few people move around and not run into each other. Lots of hot water... More

Was this review helpful? Yes
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I am glad that Jess was able to make you feel at home and that you enjoyed our hotel. we would love to have you and your colleagues again in the future and I assure you they will have an equally enjoyable time. More

Stavanger, Norway
Top Contributor
63 reviews 63 reviews
49 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 16, 2014

I booked 2 rooms for 2 nights at this property - we have stayed in several hotels in Medicine Hat but this was the first time we had booked at the Holiday Inn. The rooms were really spacious and clean and the pool area/waterslide is fantastic for children. I was really quite disappointed in the breakfast. I am certain I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

Dear JJReid1030, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the rooms. However, we’re sorry we fell below your expectation regarding the breakfast selection. We will address this concern. I assure you the feedback of our hotel will be reviewed and... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014

We just completed a cross-Canada road trip and Holiday Inn Expresses were an outstanding pit stop. Functionally they offered everything we needed. Right off the Trans Canada highway, so that if we were driving in at night we did not have to hunt out the location. Each one - and we stayed in several - offered the same good quality... More

Was this review helpful? Yes 1
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

It is the goal of all Holiday Inn Expresses to provide a product and service that they can rely on no matter which hotel they stay at, and I am happy to see that we are having success. we look forward to being your brand of choice for many years in the future. More

Edmonton, Canada
2 reviews
3 of 5 stars Reviewed June 27, 2014

My daughters and I stayed here for two nights. The pool/waterslide was great, and the hotel is located close to lots of amenities (grocery stores, fast food restaurants, and casual restaurants). We stayed in a family suite which had a king bed at one end of the room, and a kids' room (no door, just tucked in at the other... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

Dear songofthetravelling, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am pleased to know that our location worked for your needs and that you found our amenities and staff commendable. Please accept our sincerest apologies for any inconvenience the noise challenges may have caused you and your family. We appreciate... More

Winnipeg, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 15, 2014

This hotel is quite normal in some ways for a Holiday Inn Express. It is very busy and as most of the other hotels in this small city are, very expensive (unless you book months in advance which we didn't). I wasn't pleased with the extremely mediocre breakfast which included powdered eggs and greasy cheap sausage patties. I watched a... More

Was this review helpful? Yes 4
Ryan T, Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

Thank you for taking the time to share your comments with us and I am sorry you didn't enjoy your stay. Very seldom do our guests have issues like the ones you had mentioned so I am glad you shared as we can use them to really see if there are area's we can improve. All of our team members... More

Prince George, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 11, 2014

I stayed here for one night. The room was clean and very spacious. Checking in and out was fast (I'm a club member, and that tends to expedite the process). The bed was comfortable. The room had a fridge and microwave. The wifi was reasonably fast, although the hotel was clearly not full. The room rate was a bit high,... More

Was this review helpful? Yes 1
Ryan T, General Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review

I am glad that we were able to provide you with a good and hassle free stay, and look forward to seeing you again in the future. More

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Additional Information about Holiday Inn Express and Suites Medicine Hat

Address: 9 Strachan Bay SE, Medicine Hat, Alberta T1B 4Y2, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $$
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Also Known As:
Holiday Inn Express And Suites Medicine Hat Hotel Medicine Hat
Holiday Inn Medicine Hat
Medicine Hat Holiday Inn
Holiday Inn Express Medicine Hat
Holiday Inn Express And Suites Medicine Hat Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Welcome to Medicine Hat Alberta s newest hotel, the Holiday Inn Express Hotel & Suites.. You will find comfort and modern luxury at one of the most convenient locations in Medicine Hat. Located just off the Trans Canada Hwy #1 across from the Medicine Hat Mall and only 5 minutes from the Medicine Hat Exhibition & Stampede grounds. You are within easy walking distance from the brand new Southland Crossing shopping and dining area. The Holiday Inn Express Hotel & Suites Medicine Hat is 10 minutes from Medicine Hat's Historic Clay District and Medicine Hat's newest golf course, Desert Blume. Enjoy a swim in our crystal-clear pool, blast down our water slide, or relax in our whirlpool. Burn some energy in our fitness center and help melt the stress away. When it s time to get connected we know what you need high-speed wired and wireless Internet, cable, sports and movie channels. Start your day with our complimentary Express Start hot breakfast, with 57 different items and now 2 hot items each day. From standard rooms to kitchenettes to executive Jacuzzi rooms, KidSuites and our Deluxe Southland Suite-with a board room, we can accommodate any traveler s needs visiting Medicine Hat, Alberta! ... more   less 
Number of rooms
93

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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