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Comfort Inn & Suites Medicine Hat

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2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
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Comfort Inn & Suites Medicine Hat
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Comfort Inn & Suites Medicine Hat
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151 Reviews from our TripAdvisor Community

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Traveler rating
    52
    55
    20
    17
    7
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34
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (37)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (23)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed for one night at the Comfort Inn while passing through on the Trans Canada. We booked a few hours before we arrived (fairly late) and the available room was a suite with queen bed and pullout couch. This would be a great room for a family with a few kids because the queen bed was in a room... More 

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Winnipeg, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

friendly front desk staff. as we entered the room we noticed an unpleasant smell. AC does not work well. Room was clean but this place needs to be remodeled. Hallways are cooler than the rooms. Good location right off #1 Highway and for Tim's coffee lovers, it is right next door. Would not have stayed here if the Day's Inn... More 

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Cranbrook, BC
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late at night, for a quick sleepover stop. Hotel was clean, staff friendly and overall it was a nice place to stay. Breakfast was a typical continental. Nothing stood out as spectacular but I have nothing negative either.

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Revelstoke, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

We usually stay here on our travels across Canada and back. Situated right off the highway with many amenities close by that are in walking distance. Sometimes you just don't want to drive anymore. Hotel very clean and pet friendly. Thanks for the goodie bag for our dog. The staff were very customer oriented and it shows in their attention... More 

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CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking the time to share your experience regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. I'm very happy to hear that we are very consistent with our service and continue to exceed your expectations. Once again thank you again for... More 

Seattle, Washington
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2015

Heading toward Calgary, we stopped at Comfort Inn in Medicine Hat. Because there were 3 of us (we had our adult daughter with us) we rented a suite. The room divide was better than other suites we have had, but the sofa area (with the second bed) had no window and no access to the air conditioning unless the bedroom... More 

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CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time sharing your experience on your last stay with us. I made note of all your comments and I will ensure that I bring this up to our next management meeting and I hope to address it on our future renovations. Once again, thank you for staying with us and we look forward... More 

Burlington, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2015

late night check in, as I flew into Calgary at about 6pm. nice quiet hotel, clean - staff friendly, only downside is internet is slow, I personally did not care, but my sister did. Good workout room in the morning, ok breakfast - nothing fancy, ended up at Humpty's down the road - in a gas station, great local amenities,... More 

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CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you very much for taking time to provide your feedback on your experience with our Hotel. I apologized about the internet being slow. We just recently upgraded our system into fiber optic and there are still some bugs that needed to be fix. Our internet provider have been informed and looking into this issue. Once again,... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 6, 2015

Rooms are beautiful beds are comfy. However I travel with my boxer (great that it's pet friendly ) when I went to take him out after checking in later at night he got attacked by an owl ... A very large owl... The owl dove at him 3-4 times and managed to get him with his talons once. When I... More 

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CIMHGM, Front Office Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking the time to post your review on TripAdvisor and your kind words on how beautiful and comfortable our rooms are. I do apologize for the distress that your pet went through as we at the Comfort inn & Suites take the safety of our guest and their pets very seriously. Upon check in,... More 

Calgary, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 23, 2015

I have stayed here several times and get slightly dissapointed as soon as I open the door to the room as I keep forgetting how small the rooms are. My most recent stay was for 2 nights so I booked a queen suite (which included a queen bed and a couch) was gave me a bit more space to move... More 

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CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time posting your review on Tripadvisor. I'm sorry to hear that you were disappointed on your recent stay. We at the Comfort Inn strive hard to ensure our guest is happy and have a memorable and enjoyable stay. I took notes on all your concerns and I will ensure that our management team... More 

Kindersley, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

We have stayed many times and always good check in girls Leslie and Rachel did a great job and deserve a big thanks and recognition. Thanks breakfast is very good location great and a great rate the always

Was this review helpful? Yes 2
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking the time to post your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comment and response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed March 18, 2015

I would like to thank the staff especially Leslie for organizing our group booking, we had a good group rate, and everything we requested was looked after and organized. The hot tub needed to be drained but instead of shutting it down they worked to get it cleaned and filled so the kids could use it. The evening staff was... More 

Was this review helpful? Yes
CIMHGM, Guest Relations Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your heart warming words and we really appreciate your feedback on your recent visit to our hotel. We at the Comfort Inn and Suites strive hard to provide our guest with an enjoyable and memorable experience. We are glad to hear that your team had an excellent stay. Once again thank you for staying... More 

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