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Comfort Inn & Suites Medicine Hat

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2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
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1 room 1 guest
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Comfort Inn & Suites Medicine Hat
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155 Reviews from our TripAdvisor Community

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Traveler rating
    52
    57
    22
    17
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (155)
  • Mar-May only
    (37)
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    (59)
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    (36)
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    (23)
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Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a good basic motel, clean and good breakfast. Confusing to get to from the highway. Went to get subs at Subway. That was confusing also. The motel is on a service road and Subway is across the highway on the other service road. There was a McDonalds closer on the same service road. Don't miss the Sammi teepee... More 

Was this review helpful? Yes
Kamloops, Canada
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Spent a night last week. The front desk staff were very friendly & helpful. Our room was clean & had everything we needed. However, we accessed the hotel through the back door & the stairway was really dirty, needed a good vacuuming, & the hallway carpets were pretty worn & dirty looking. The bath tub in our room had a... More 

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CIMHGM, Guest Relations Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the stairwell carpeting on your recent visit. We at the Comfort inn & Suites are continually updating and have just finished... More 

Cologne, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Gal by the name of Rachael helped us check in 8-6. Very, very pleasant person and really helpful. Pleasure to do business with her. Just passing thru. Told us where the closest restaurant was, how to get there, etc.

Was this review helpful? Yes 2
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your heartwarming comment regarding Rachel. I'm so happy to hear that you were satisfied and that we have exceeded your expectation. Once again thank you for staying with us and we look forward to serve you again. Yours in Hospitality, Ron Lupa GM More 

Regina, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped in for an overnight on our way to Calgary. Beds were comfortable and staff friendly. Free breakfast was great, our kids loved the waffles! My only disappointment was finding a long black hair on the inside of the tub and empty pop bottle on the floor beside our bed in our room. The rest of the room and hotel... More 

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time sharing your experience on Trip advisor. I apologize for the hair on the tub and the pop bottle that you found in the room. We at the Comfort Inn and Suites are committed to 100 percent cleanliness and guest satisfaction. I have spoke to our executive housekeeper to carefully check the details... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed for one night at the Comfort Inn while passing through on the Trans Canada. We booked a few hours before we arrived (fairly late) and the available room was a suite with queen bed and pullout couch. This would be a great room for a family with a few kids because the queen bed was in a room... More 

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for sharing your great experience with our hotel. Our staff and management want to thank you for your heartwarming comments. Comments like your keep a smile to all of us and motivate us more to work harder to better exceed our guest's expectations. Once again, thank you for staying with us and we look forward... More 

Winnipeg, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 31, 2015

friendly front desk staff. as we entered the room we noticed an unpleasant smell. AC does not work well. Room was clean but this place needs to be remodeled. Hallways are cooler than the rooms. Good location right off #1 Highway and for Tim's coffee lovers, it is right next door. Would not have stayed here if the Day's Inn... More 

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking your valuable time to give us your feedback. We appreciate comments and feedback like yours as it helps us to make changes, grow and to ensure that we provide the best quality service to all of our guest. Please allow me to apologize about the room condition on your recent stay. Our hotel... More 

Cranbrook, BC
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 26, 2015

Arrived late at night, for a quick sleepover stop. Hotel was clean, staff friendly and overall it was a nice place to stay. Breakfast was a typical continental. Nothing stood out as spectacular but I have nothing negative either.

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for sharing your experience about our hotel. Your comment and feedback are very important to us. I'm happy to hear that you enjoyed your stay and we look forward to serve you again. Yours in Hospitality, Ron Lupa GM More 

Revelstoke, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 5, 2015

We usually stay here on our travels across Canada and back. Situated right off the highway with many amenities close by that are in walking distance. Sometimes you just don't want to drive anymore. Hotel very clean and pet friendly. Thanks for the goodie bag for our dog. The staff were very customer oriented and it shows in their attention... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking the time to share your experience regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. I'm very happy to hear that we are very consistent with our service and continue to exceed your expectations. Once again thank you again for... More 

Seattle, Washington
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2015

Heading toward Calgary, we stopped at Comfort Inn in Medicine Hat. Because there were 3 of us (we had our adult daughter with us) we rented a suite. The room divide was better than other suites we have had, but the sofa area (with the second bed) had no window and no access to the air conditioning unless the bedroom... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time sharing your experience on your last stay with us. I made note of all your comments and I will ensure that I bring this up to our next management meeting and I hope to address it on our future renovations. Once again, thank you for staying with us and we look forward... More 

Burlington, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2015

late night check in, as I flew into Calgary at about 6pm. nice quiet hotel, clean - staff friendly, only downside is internet is slow, I personally did not care, but my sister did. Good workout room in the morning, ok breakfast - nothing fancy, ended up at Humpty's down the road - in a gas station, great local amenities,... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you very much for taking time to provide your feedback on your experience with our Hotel. I apologized about the internet being slow. We just recently upgraded our system into fiber optic and there are still some bugs that needed to be fix. Our internet provider have been informed and looking into this issue. Once again,... More 

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