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Comfort Inn & Suites Medicine Hat

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2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
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Comfort Inn & Suites Medicine Hat
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Comfort Inn & Suites Medicine Hat
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146 Reviews from our TripAdvisor Community

Traveler rating
    50
    53
    19
    17
    7
See reviews for
32
42
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
    (146)
  • Mar-May only
    (37)
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Seattle, Washington
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Heading toward Calgary, we stopped at Comfort Inn in Medicine Hat. Because there were 3 of us (we had our adult daughter with us) we rented a suite. The room divide was better than other suites we have had, but the sofa area (with the second bed) had no window and no access to the air conditioning unless the bedroom... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time sharing your experience on your last stay with us. I made note of all your comments and I will ensure that I bring this up to our next management meeting and I hope to address it on our future renovations. Once again, thank you for staying with us and we look forward... More 

Burlington, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

late night check in, as I flew into Calgary at about 6pm. nice quiet hotel, clean - staff friendly, only downside is internet is slow, I personally did not care, but my sister did. Good workout room in the morning, ok breakfast - nothing fancy, ended up at Humpty's down the road - in a gas station, great local amenities,... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you very much for taking time to provide your feedback on your experience with our Hotel. I apologized about the internet being slow. We just recently upgraded our system into fiber optic and there are still some bugs that needed to be fix. Our internet provider have been informed and looking into this issue. Once again,... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 6, 2015

Rooms are beautiful beds are comfy. However I travel with my boxer (great that it's pet friendly ) when I went to take him out after checking in later at night he got attacked by an owl ... A very large owl... The owl dove at him 3-4 times and managed to get him with his talons once. When I... More 

Was this review helpful? Yes
CIMHGM, Front Office Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking the time to post your review on TripAdvisor and your kind words on how beautiful and comfortable our rooms are. I do apologize for the distress that your pet went through as we at the Comfort inn & Suites take the safety of our guest and their pets very seriously. Upon check in,... More 

Calgary, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 23, 2015

I have stayed here several times and get slightly dissapointed as soon as I open the door to the room as I keep forgetting how small the rooms are. My most recent stay was for 2 nights so I booked a queen suite (which included a queen bed and a couch) was gave me a bit more space to move... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time posting your review on Tripadvisor. I'm sorry to hear that you were disappointed on your recent stay. We at the Comfort Inn strive hard to ensure our guest is happy and have a memorable and enjoyable stay. I took notes on all your concerns and I will ensure that our management team... More 

Kindersley, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

We have stayed many times and always good check in girls Leslie and Rachel did a great job and deserve a big thanks and recognition. Thanks breakfast is very good location great and a great rate the always

Was this review helpful? Yes 2
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking the time to post your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comment and response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed March 18, 2015

I would like to thank the staff especially Leslie for organizing our group booking, we had a good group rate, and everything we requested was looked after and organized. The hot tub needed to be drained but instead of shutting it down they worked to get it cleaned and filled so the kids could use it. The evening staff was... More 

Was this review helpful? Yes
CIMHGM, Guest Relations Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your heart warming words and we really appreciate your feedback on your recent visit to our hotel. We at the Comfort Inn and Suites strive hard to provide our guest with an enjoyable and memorable experience. We are glad to hear that your team had an excellent stay. Once again thank you for staying... More 

Alberta, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 10, 2015

Went to check in and the hotel declined both credit cards (which I know have plenty of room). No effort to try to fix the situation, other than trying the second machine. I have roughly 50 nights/year at the Comfort Inn and have been a Diamond member for about 8 years, and still there was no effort to resolve it.... More 

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Mr. Hamon: I'm so sorry for your disappointment and dissatisfaction on your recent reservation with us. We at the Comfort Inn and Suites are committed to 100 percent guest satisfaction. I must say that we have tried to accommodate and put an effort offering you options to get your credit card problem resolve. Once again, my sincere apology for... More 

Kamloops, British Columbia, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 3, 2015

We have passed through Medicine Hat on other occasions and stayed at hotels that were horrible, dingy and dirty (Ramada and Coast Hotel). I was beginning to assume that Medicine Hat as a whole was a less than average city. That was until we stayed at this hotel. Very friendly staff, super clean and the beds/pillows/linens were amazing! We had... More 

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your very heart warming comment about out Hotel. Comment and feed back like yours always put a smile into our team and motivate us to work harder to ensure that we are consistent in giving the best customer service. Once again, thank you for staying with us and we look forward to serve you... More 

Golden, Canada
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 17, 2015

Stayed here 3 times over the past 2 years, twice with 2 sisters and this time with my husband. Not a high end hotel but definitely comfortable, the rooms have been updated somewhat since the first stay. Staff has always been very friendly and helpful! Breakfast is very decent and above or at worst, at par with most hotels that... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your feedback on tripadvisor. I'm very happy to hear that we are consistent with our service and continued to meet your expectation. In behalf of the whole Comfort Inn and Suites team, Thank you for staying with us and we look forward to serve you again. Yours in hospitality, Ron Lupa General Manager More 

Golden
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed February 14th. Wasn't disappointed, very friendly check in, showed us where we could park our car trailer. Close to timmies and other amenities. Not high end but decent value for the money. Comfortable beds and plenty of pillows. Would stay again.

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time posting your comment on Tripadvisor. I'm glad to hear that you had an enjoyable stay. We at the Comfort Inn values your business and your feed back is very precious to us. In behalf of the Comfort Inn and Suites Team, We thank you for staying with us and we look forward... More 

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