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Comfort Inn & Suites Medicine Hat

2.0 of 5 2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
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Comfort Inn & Suites Medicine Hat
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Comfort Inn & Suites Medicine Hat
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136 reviews from our community

Traveler rating
    48
    48
    18
    16
    6
See reviews for
28
41
9
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Foremost
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our second time staying here. I first time wasn't bad, just that the room was kind of small for a king bed room. So this time we booked 2 queen beds so we would have more room. When we walked into the room it had a really bad smell and wasn't much bigger. the hotel looks better on... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for taking the time posting your comment on Tripadvsor regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Medicine Hat
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

I had a load of points to use up from choice rewards by the end of December, so the wife and I decided to stay at the comfort inn using the Honeymoon suite. What a great stay. The room was two level with the bed and the main washroom upstairs, the lower level had a two person Jacuzzi, fireplace, two... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time reviewing our hotel on Trip Advisor. I'm very happy to hear that you had a wonderful stay and enjoyed our famous Honeymoon Suite. Once again, thank you for staying with us and we look forward to serve you again. Yours in Hospitality, Ron Lupa GM More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 18, 2014

Due to a weather advisory, my friend and I needed a room for the night. We were able to get a queen, with a hide-a-bed. The room was clean. The service was friendly and helpful. The bathroom was huge! The price was decent as well for a last minute decision. It was also nice that a restaurant was right next... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time posting your comment on trip advisor. We at the Comfort Inn and Suites are glad to hear that you had a wonderful stay. Comment like yours are very valuable to us as it gets our team to be more motivated to provide the top notch service. Thank you for staying with us... More 

Winnipeg, Canada
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 18, 2014

We always stay here when we are in Medicine Hat and it has always been great. We get a queen suite with the pull out couch which is very spacious. On our recent visit we were welcomed by Carrie who went out of her way to assist us, we were tired after having had a stressful drive in heavy fog.... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for the heartwarming comments about our hotel. Comment like yours keep our staff motivated and in high spirit. We greatly appreciate your feedback and I'm very glad to hear that you enjoyed our genuine hospitality. Thank you for staying with us and we look forward on your next stay. Yours in Hospitality, Ron Lupa General... More 

Hafford
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

Comfort Inns and Suites is a GREAT tourist class hotel. Rooms are very clean and comfortable. We are repeat customers and will contine to be. Our last visit was no exception. Check in was quick and flawless.(Michelle is agreat ambassador for the hotel). Our room was quiet, clean and comfortable as always. The only little glitch was that the pool... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your wonderful comment and feedback on trip advisor. We at the Comfort Inn and Suites are happy to hear that you enjoyed your stay with us. I apologize for your disappointment on the maintenance of our swimming pool. Our pool goes on a regular maintenance to better serve our guest as safety and security... More 

Regina, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 1, 2014

We made a last minute booking after a long days drive. instead of continuing we thought it would be nice to rest, get some dinner & let the kids enjoy the pool. 2 points for the parents as the idea seemed to have worked well! The room was large, featuring two beds and a pullout. The room, bathroom & shower... More 

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time posting your review on trip advisor. I'm very glad to hear that you had an enjoyable and memorable experience. We at the Comfort Inn and Suites are committed to provide the best and quality service to all of our guests. Once again, thank you for staying with us and we look forward... More 

Burnaby, British Columbia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 18, 2014

Everything has been delightful. Check in no problem with my corporate reservation, room was ready and Leslie at the front desk was very busy, but greeted me with a smile and quickly checked me into an updated, immaculate, quiet room with nice decor and lots of good lighting! Large desk is a bonus for a business traveller. Comfy bed with... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your wonderful feedback about our hotel. Your comment and feedback means a lot to us. We at the Comfort Inn and Suites ensures we are consistent in providing the best guest services to all of our guest. Once again, thank you for staying with us and we look forward to serve you again. Yours... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2014

Very friendly staff has excellent customer service ,, they accomodated us even though we were way to early to check in. This place is very close to shopping, cinemas and great restaurants. Rooms are clean and comfortable. Breakfast was great!

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your heart warming comment on Trip Advisor. I'm glad to hear that you enjoyed your stay and experience the friendliness and hospitality of our staff. We at the Comfort Inn and Suites always ensure that your stay is always at its best. Once again, thank you for staying with us and we look forward... More 

Alberta
Top Contributor
97 reviews 97 reviews
61 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 31, 2014

I had a great stay here while I was working down in the Medicine Hat area. My room (#201) was at the end of the hall and although the hotel was quite full each night, I rarely heard my neighbors next door or on the floor above. The cleaning staff were superb and my room appeared to have been one... More 

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time posting your comment on Trip Advisor. We at the Comfort Inn and Suites values your comment and your feedback is very important to us. I'm very happy to hear that you had a great stay. Our staff and management strives hard to have a consistent operation and superb guest experience. I'm glad... More 

Calgary, Canada
1 review
2 of 5 stars Reviewed October 30, 2014 via mobile

Currently at the hotel, in my third room in 4 hours. i'm holding off on all the details until tomorrow to see how the manager deals with my complaint as it will affect my overall review. only 1 staff member working and she's been professional and as helpful as she can be. This will form part of my review, as... More 

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Dear Valued Guest: Thank you for your time posting your comment on Trip Advisor. Comment likes yours help us to improve the level of our guest experience. I'm sorry to hear that you were disappointed with your stay. Our hotel is going through a lot of changes and restructuring. I apologize for the wait and and taking some time to... More 

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Additional Information about Comfort Inn & Suites Medicine Hat

Address: 2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Medicine Hat 2*
Number of rooms: 100
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Medicine Hat
Comfort Inn Medicine Hat
Medicine Hat Comfort Inn
Comfort Inn & Suites Medicine Hat Alberta

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