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All 18 Medicine Hat hotels

Comfort Inn & Suites Medicine Hat

2.0 of 5 Hotel   |   2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
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72%
Ranked #4 of 18 hotels in Medicine Hat
A recent review
4 of 5 stars reviewed 1 week ago
jillsicle05 jillsicle05
  • Overview
  • Reviews (115)
  • Photos (29)
  • Amenities
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  • Room tips (27)
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115 people have reviewed this hotel

Traveler rating
    37
    43
    16
    13
    6
See reviews for
24
36
7
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
jillsicle05
Contributor
18 reviews 18 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Comfort Inn for a weekend while attending a wedding reception. We had booked a suite which cost around $150/night. The outside of the hotel is nice and new and the lobby and hallways look brand new, but this must be a renovated hotel - the rooms looked updated, but not fresh and new. The walls had... More

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you so much for your review regarding your recent stay at our property. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to seeing you again. Comfort Inn & Suites Staff & Management More

Saskatchewan
Top Contributor
64 reviews 64 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

The best location as far as we are concerned, off the highway, close to restaurants, mall and movie theatre. The property has recently been redone and it looks and feels good. A better breakfast and pleasant staff also add to the experience.

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for your review. We are very proud of our recent renovations and team and we are glad to hear that you feel the same. It is truly rewarding when our efforts are acknowledged and we appreciate you taking time to let us know. We look forward to seeing you again. Comfort Inn & Suites Staff & Management More

Calgary, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel last week , after spending the previous week at another hotel where I was extremely unhappy with the service/cleanliness. I'm a smoker and unfortunately have to get up and smoke quite often....I was surprised to be greeted in a friendly manner every single time I passed front desk throughout the night, especially after my previous... More

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you so much for your kind words and review! We are so pleased that you enjoyed your stay and sleep with us. We do our very best to ensure that all of our guests are looked after and feel welcome regardless of the number of times we may see you go in and out. I would be happy to... More

Black Diamond, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for one night while playing in a ball tournament. I have to commend Leslie at the front desk for going above and beyond the call of duty. We arrived early to confirm our reservation and I asked to see our room. It was on the 3rd floor, but right across from the elevator. It... More

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for your review. On behalf of Lelise, thank you also for acknowledging her efforts and for making a point to include her name on your review. I am sorry that your first assigned room was not to your standards (our ours) but am glad to hear that we were able to find you an alternate room and that... More

Langley
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed here. I am not one to write reviews but this has to be said, because if more establishments could be like this I would love traveling more. Unlucky enough I couldn't sleep. Even though the beds were some of the comfiest beds I've ever layed in. The room was spotless and felt very welcoming. I tossed and... More

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for taking the time to leave a review and for your kind words regarding Rachel and our property. The positives are not always passed along to any establishment and it is truly heartwarming to know that we were able to make a difference despite you not being able to sleep. It is always a pleasure to know that... More

Calgary, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I travel very often usually like to stay in the various "Choice Privileges hotels" (Comfort Inn, Econolodge and the others). They are usually good value for money with nice, helpful staff. I stayed at the hotel above and, although the staff were their usual nice selves, I am not so sure about the service. One thing that did stand out... More

Was this review helpful? Yes 1
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for your review! We have never had a guest take offense to the signs in the washrooms, and truly, we don't want anyone to think they are the 'scum of the earth' for choosing to use their towels only once! We certainly are not accusing anyone of being negligent, or of killing our rivers - we simply feel... More

Calgary, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2014

Have stayed here several times & overall, a good value, clean, decent breakfast, good location. This time, however, our room smelled of smoke. I'm assuming it might have, at one time, been a smoking room, even though the hotel is now all non-smoking. Also, had a difficult time talking to anyone at the desk on more than 1 attempt &... More

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for your review. I am sorry that we were failed in meeting your expectations during your last visit. Some of our guest rooms have been converted from smoking to non smoking and it is unfortunate to learn that we have not been able to combat the smell. I am also sorry that we were not able to provide... More

Regina, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

My husband and I [69 yrs] where travelling with his 82 year old cousin. Her and I use canes and I use a wheeled walker. This was our first experience with a Comfort Inn and will certainly put the chain on or "to use" list. Usual hotel breakfast but good. Clean with friendly staff. Easy to find with good parking.... More

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for your review. We are so pleased that you were able to access our hotel and had no issues being able to be mobile during your stay. We appreciate your comments and look forward to being able to accommodate you again in the future. Comfort Inn & Suites Staff & Management More

Okotoks, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed June 5, 2014

Stayed here for business June 3, 2014. The room given was 114, this happens to be between the public washroom and the fitness center, enquirer to get a different room and nope. I can count of 8 other hotels I have stayed at in Medicine Hat and all were much, much better. Breakfast was just ok. Had to eat standing... More

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for your review. We are sorry to hear that your stay was not enjoyable, nor to your satisfaction. The guest room that you did stay in was our accessible room and as noted, it is located right beside the fitness room and public restroom. Unfortunately, we were full the night that you stayed with us or we would... More

Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

just back from our visit to see our grandson.we stayed at this hotel and had a lovely time. the staff were very friendly and the room was cleaned every day if you were late getting up the housemaids were great and said we will do it later.next door to a lovely place called perkins where we had breakfast before the... More

Was this review helpful? Yes
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us and were able to take in our services and location! We look forward to seeing you again in the future. More

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Additional Information about Comfort Inn & Suites Medicine Hat

Address: 2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites Medicine Hat 2*
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Also Known As:
Comfort Hotel Medicine Hat
Comfort Inn And Suites
Comfort Inn Medicine Hat
Medicine Hat Comfort Inn
Comfort Inn & Suites Medicine Hat Alberta

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
2011 Choice Hotels Platinum Award Winner! We invite business travelers, family vacationers, and couples seeking a romantic getaway to experience decidedly different lodging at our ultra-friendly Medicine Hat, Alberta hotel. Guests are afforded an abundance of amenities including free continental breakfast, free coffee, free local calls and free wireless high-speed Internet access. An exercise room, indoor pool and hot tub are also available. Business travelers will welcome additional conveniences like the hotel's business center, containing a computer with Internet access, meeting rooms capable of handling up to 50 people, and access to teleconference, copy and fax services. All guest rooms are air conditioned and come equipped with computer hook-ups, cable television and coffee makers. Select rooms are designated non-smoking. Whether business or pleasure brings you to the area, the Comfort Inn & Suites hotel is the perfect place to stay on your next trip to Medicine Hat. We look forward to seeing you soon. ... more   less 
Number of rooms
100

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