We booked a non smoking room and when we entered it there was a strong smell of stale smoke. We found it intolerable after an hour and left when they could not give us another room. We finally found a room after an hours drive and many stops. When we emailed the Super 8 chain about the problem they did... more

What we experienced? It was horrible - absolutely horrible. In one of the "kitchenette" suites - First the room was not clean - the housecleaning staff "sprayed" cleaner in the fridge, handed me rags and suggested I clean it myself. I had to scrub the tub, I had to clean the floor. The last straw was when I tried to... more

Stayed at this hotel at beginning of October and overall a good experience for a Super 8. Room was clean, staff was resonably friendly and hotel is in a good location. Not the Hilton but for the price compared to others I have stayed at in town I will stay again. more

We stayed here for two nights and were very impressed with the facilities in the rooms. We did have a problem with the shower in the first room we were allocated but were moved with no problem. The breakfast was much better than the average 'free' 'continental' breakfast on offer - the muffins were great :) and the lady servicing... more

I travel to Medicine Hat often and have stayed at this Super 8 many times. Over the last 2 years the hotel had been dropping in looks and cleanliness, along with obvious staffing issues, like cleaning people and proper management. Well, in the end I chose not to stay here until my last trip here and everywhere was full ...... more

I have stayed at many Super 8's without a problem. This was not the case here and my stay here turned into a nightmare. I woke up in the middle of the night crawling with bed bugs. Management did not charge me for the room but I spent the rest of my weekend fumigating my car, my clothes and my... more

Upon check in front desk staff was completely friendly and helpful. The room was clean but could have used a bit of aesthetics. Continental breakfast fair but breakfast area seemed dirty. My biggest complaint was coming down for breakfast in the morning and hearing the manager swearing loudly, and talking badly about her employees. I am presuming she believed their... more

Staff were willing to go above and beyond their required duty. They were very warm and friendly and seemed to have a very positive work environment. The hotel was very clean and pleasant looking. The rates were reasonable my room was comfortable and came with the usual amenities ie: coffee maker, cable t.v, air conditioning, table and chairs. The indoor... more