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Clarion Hotel & Conference Centre

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954 7th Street SW, Medicine Hat, Alberta T1A 7R7, Canada (Formerly Executive on the Ridge Hotel & Convention Center)
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Clarion Hotel & Conference Centre
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45 Reviews from our TripAdvisor Community

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Traveler rating
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    19
    1
    4
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (13)
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Calgary, Canada
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Clarion Hotel is located a half block South of the Trans Canada Highway. It’s been recently renovated and the rooms are clean and comfortable. I was surprised that we couldn’t hear any traffic noise from the highway. The front desk staff are very friendly and are only too willing to assist you. The continental breakfast they offer is very... More 

Was this review helpful? Yes
Calgary, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I come to Med Hat for business quiet often. i always stay here... its quiet, clean, and moderm. There have recently been a lot of upgrades going on but not once have they disturbed me nor could i even tell they were going on during my stay, Always a great stay.

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Victoria, Canada
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

Even though we had made a reservation well in advance our room was not ready. There were 4 in our party; the room was set for 2; extra towels and coffee set up were provided after calling the front desk. The same problem arose on the second day of our 3 day visit. The hotel dining room was closed for... More 

Was this review helpful? Yes
Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Hello Michael, First off, let me personally apologize for not providing the experience you expect when you travel away from home. We at the Clarion strive to provide top notch service to everyone and I apologize we fell short on your stay. I personally received your letter and had sent my response that is dated, through the mail approximately two... More 

Edmonton, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Although this hotel is always busy, staff at the front desk are very polite any time of day. Within a week during my first visit I got to know several of the staff by name. Love the free bike rentals even though they don't come with locks. Rooms are very clean and tidy.

Was this review helpful? Yes
Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Dear Kayla, Thank you for the great review of the Clarion Hotel & Conference Centre in Medicine Hat! We strive to provide the best service possible, and I'm glad to see those efforts pay off on your last visit. We are so happy that the complementary bike rentals have had such positive reviews and I am glad you enjoyed them.... More 

Winnipeg, Canada
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice place! Must be Rd entry renovated. Beds were super comfy, very clean hotel, restaurant was delicious. Will definitely stay again on our next trip through. We didn't use the pool but it looked decent. Staff were all very pleasant to deal with. Only complaint...back door doesn't close properly and gets slammed shut. Was a bit annoyin since we... More 

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Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for the amazing review! I'm glad to hear you enjoyed the recent renovations to our guest rooms and our new restaurant, The Art's Bistro & Wine Bar. I am sorry regarding the annoyance with the back door not closing properly. I have passed this information along to our maintenance department so we can get that fixed.... More 

Edmonton, Canada
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed one night and wish we could stay longer. All in all, a great hotel. Here's a quick summary: Pros: Great customer service from everyone in the hotel. Top notch! Hotel is being renovated. The renovated room that we stayed in was fantastic. The hall way was a bit dark and work in progress, I'm sure it will... More 

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Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your positive review! We really appreciate your comments regarding our customer service and our ongoing upgrades to the property. Our team members take great pride in providing the best hospitality experience possible and strive to provide quality customer service. Our commitment to investing in our property will continue this winter as we renovate the banquet... More 

Regina, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The first thing I do when we stay at a hotel is notice how helpful and friendly the staff working there is,and the staff at the Clarion were definitely both. Second I give my room the dust check. I run my finger across the top of the pictures,window ledge and I check behind the doors for dust( a thumbs up... More 

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Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Hello Marie, I appreciate your review and have passed it on to our Housekeeping department as well as Front Desk to know that their work is appreciated! We have spent a lot of effort in re investing in our property and were glad to hear that you enjoyed it. We have recently undergone a massive facelift in the rooms as... More 

Brandon, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2015

I had reserved my room a few weeks prior to my stay. I had made a mistake with dates(booked for the day I was making the reservation instead of a future date). It was too late to cancel online by the time I realized it. Called the hotel and they changed my date hassle free. Very clean and nice rooms.... More 

Was this review helpful? Yes 3
Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Hello, Thank you for writing a wonderful review about us and thank you for making The Clarion Hotel your recommended pick when you travel to Medicine Hat! Our Front Desk team strive to provide great customer service and it shows they love what they do. Again, thank you for a great review and we welcome you back again soon! Warm... More 

Portage la Prairie, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2015

This hotel is awesome. It is beautiful inside, with a very sophisticated look, yet reasonably priced. The beds were super comfortable, the room was clean, and the pool was heated and deep enough so as not to just be for children. After swimming, the front desk clerk made sure to ask how our swim had gone. Very nice staff! The... More 

Was this review helpful? Yes
Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Hello Nicole! We appreciate the amazing review and are glad to hear you enjoyed your stay with us. Let me start off with addressing the negative, the VERY short shower heads… We have recently started to switch out the old shower heads and exchanged the with something more reasonable to increase the shower head height. I do apologize for the... More 

Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2015

I stayed at this hotel two years and swore I would never come back, however this past weekend I made a return visit after being advised that it had gone through a major renovation. I have to say, the renovations made a huge difference. It is so much better than last time I was there. Free breakfast in the morning... More 

Was this review helpful? Yes
Larson L, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Hello! Thank you for taking the time to review our property and also coming back to regain your trust. We are glad to hear that you enjoy the new renovations done at the property and were not done yet! We will continue the renovation process to the banquet areas as well art the common areas to better your stay. I... More 

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