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Clarion Hotel & Conference Centre

3.5 of 5 954 7th Street SW, Medicine Hat, Alberta T1A 7R7, Canada (Formerly Executive on the Ridge Hotel & Convention Center)
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Clarion Hotel & Conference Centre
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Clarion Hotel & Conference Centre
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22 reviews from our community

Traveler rating
    9
    8
    1
    3
    1
See reviews for
4
2
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Drayton Valley, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is easy to find. The rooms are pretty nice, a wee bit dark. The beds are very comfortable! Only 2 things that could be a bit better 1) if you are really tall, good luck washing your hair, shower head is quite low and at 5'8" I had to bend over 2) the room gets really dry during the... More 

Was this review helpful? Yes 1
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in Medicine Hat for business and booked a room overnight here instead of my usual Best Western across the road because it's newly renovated and still only 5 minutes away from the office. My impression of the lobby was that it's beautiful but a little oddly setup...entrance to the pool is right beside one of the hotel entrances which... More 

Was this review helpful? Yes
Lynn D, General Manager at Clarion Hotel & Conference Centre, responded to this review

Good day KTGhia, I thank you for your very detailed comments regarding your stay. It sounds like you may have rented two rooms or have stayed with us twice. All of your comments are greatly appreciated and we do our very best to improve our service, facilities and guest experience with each guest feedback form we receive. All of your... More 

Calgary, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is going to be featured on a hotel renovation show: were expecting better. The front desk people were awesome. The carpeting and paint have been updated, but he air noise was very loud even standing by the elevator. The hallway outside the room was cold. Room 302 was cold. Tolerated the heat coming on and off every five... More 

Was this review helpful? Yes 1
Lynn D, General Manager at Clarion Hotel & Conference Centre, responded to this review

Good morning "istaewen" and my most sincere thanks for taking the time to review your stay. While all responses are very appreciated, I found yours very interesting as your comments relate to all but one item that we are working on to improve guest value. If I may address some of the items you listed, I"d like to respond to... More 

Burlington, Canada
Top Contributor
58 reviews 58 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 15, 2014

Just came off a two night stay at the Clarion in Medicine Hat and was very impressed with hotel. It has been newly renovated and they did a very good job of it. Not to mention the staff are extremely friendly. I checked in on a Tuesday night and they could not find my reservation at the time. As it... More 

Was this review helpful? Yes
Lynn D, General Manager at Clarion Hotel & Conference Centre, responded to this review

Greetings ToneDeafCanada. I would like to thank you for your feedback. In today's busy times, making time to provide feedback is not always easy to do. We welcome you to our hotel the next time you visit Medicine Hat. We are very proud of our staff and the excellent service they provide. Warm regards, Lynn Deis More 

Edmonton, Alberta, Canada
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 9, 2014

What a pleasant surprise! We needed three rooms for a Sunday night stay in Medicine Hat and most of the hotels were full. We booked into the Clarion as it was the last one available on the west side of town. I was a little nervous about its lower customer rating when we booked it. What a pleasant surprise. The... More 

Was this review helpful? Yes
Lynn D, General Manager at Clarion Hotel & Conference Centre, responded to this review

Hello Darryl M, your feedback is appreciated and I thank you for taking the time to provide it. We have rectified the noise near your room which was caused by an issue with a heat exchange unit. With regards to the orange juice, we apologize that it tasted watered down. We purchase our juice in bibs that are simply placed... More 

Alberta
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2014

Stayed for a few days in business and found the room and hotel clean, decent continental breakfast and very friendly front desk staff. Will stay again. IPho restaurant across the street was excellent.

Was this review helpful? Yes
Lynn D, General Manager at Clarion Hotel & Conference Centre, responded to this review

Good day Sunseekingcouple, many thanks for giving us the opportunity to provide you with accommodations. Thank you for taking the time to provide some feedback. We have been working hard to ensure our staff is not only friendly but also knowledgeable. We hope you have found some sunshine this cold winter. Warm regards, Lynn Deis More 

Miramichi, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 14, 2014

My husband, son, and I stayed at this hotel in early November for three nights for my brother's wedding (which was also at the hotel). We stayed in a standard king bed room. Pros: -renovated rooms - I thought the furniture and décor were quite beautiful -room included a mini-fridge, microwave, large flat screen TV, and wi-fi -includes hot breakfast... More 

Was this review helpful? Yes
Lynn D, General Manager at Clarion Hotel & Conference Centre, responded to this review

Hello Jennifer135, I'd like to thank you for taking the time to provide detailed feedback about your stay. We appreciate this and have taken all of your comments for consideration and improvement. We are pleased that despite the inconveniences you experienced that you still enjoyed the rest of your stay. We hope to see you again they next time you... More 

Calgary, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

I stayed at the Clarion on October 8 for the first time. I was impressed by every aspect of the stay. The staff were extremely friendly during the check in. The room was spotless. I have never had a more comfortable bed in any hotel. Nice bedding and a large tv. The hot breakfast was great. They use real eggs... More 

Was this review helpful? Yes 2
Calgary, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 5, 2014 via mobile

Was supposed to check into this hotel last week. Although the renovations to the lobby and restaurant look great, their efforts in rejuvinating the look and feel of the rooms fell far short. The rooms are sparse and the doors feel flimsy. No matter how much dressing up they try to do for these rooms, they will still look, feel... More 

Was this review helpful? Yes 4
Lynn D, General Manager at Clarion Hotel & Conference Centre, responded to this review

Hello CanuckChick, we are sorry to hear that you did not enjoy your stay with us. We try very hard to make each guests' stay comfortable and pleasant. As I do not know which room you were in, I cannot speak to some of your comments. We have not received any complaints regarding odor. I would encourage you to contact... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2014 via mobile

I recently stayed at the Clarion and I have to say I was impressed. The room decor was tasteful and my bed was large and comfortable. We enjoyed a bike ride on the complimentary guest bikes with some pointers on where to go! Hot breakfast is always a huge hit in my books to. Looking forward to returning to see... More 

Was this review helpful? Yes 3
Phil K, Director of Sales at Clarion Hotel & Conference Centre, responded to this review

Hello BCBoundGal, thank you so much for taking the time to share your experience at our hotel. We are pleased that you enjoyed your stay and found bed to be comfortable. The bikes have been a big hit for our guests. Best of luck on your journey and we look forward to seeing you again should your travels take you... More 

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Additional Information about Clarion Hotel & Conference Centre

Address: 954 7th Street SW, Medicine Hat, Alberta T1A 7R7, Canada (Formerly Executive on the Ridge Hotel & Convention Center)
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Clarion Hotel & Conference Centre 3.5*
Number of rooms: 65
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Also Known As:
Clarion Hotel & Conference Centre Medicine Hat, Alberta

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