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Medicine Hat Lodge Resort, Casino & Spa

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1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
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winter special ski stay
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1 room 1 adult
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Medicine Hat Lodge Resort, Casino & Spa
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395 Reviews from our TripAdvisor Community

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Medicine Hat, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Medicine Hat Lodge on many many occasions. Right from the get go I am always blown away. As soon as you arrive you are welcomed by a state of the art front area and check-in. The initial meet and greet is warm and inviting. Once we get our luggage to the room, we are once... More 

Helpful?
Thank Dodge1981
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at the medicine hat lodge Monday and Tuesday and the room was really clean and nice. Very welcoming staff who always had with a smile on their face when saw them. I especially liked Brandi in housekeeping she was friendly and helpful. I saw her in hallways and always asked if I needed anything. Made my stay better... More 

Helpful?
Thank Jim L
calgary, alberta
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Decided to stay at the Medicine Hat Lodge as this is where the teams were staying. So glad we decided to stay here. Check-in was great. Staff were friendly and helpful. Once up to the room it was large and spacious, clean. Sure the furniture is showing its age but I'm not there to judge the furniture. Hot breakfast had... More 

Helpful?
Thank Tracy T
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We stay at the Medicine Hat Lodge for hockey tournaments. The only draw for this hotel is the pool area for the kids. There are two slides and that are decent as far as indoor slides go and the pool area is very spacious. Besides that though there is nothing good about the hotel. It is old and rundown. They... More 

Helpful?
2 Thank RobinHorvath

Travelers are raving about these Medicine Hat hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Bathroom mirror on the door was nearly falling off. The floor underneath the bathtub was soft. We went for supper at the Eatalian restaurant. The restaurant was approximately half full, so it wasn't too busy. Yet, my two year old daughter was forced wait 53 minutes for a grilled cheese sandwich to come after we ordered it. The room and... More 

Helpful?
1 Thank Melikehockey
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am sorry to hear about the issues you experienced on your stay. I have passed on all your concerns to the relevant departments for follow up and corrective action. I am deeply sorry that you experienced rude customer service while checking out. We do not tolerate any... More 

Medicine Hat, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Medicine Hat Lodge in a Sauna Sweet this weekend and the room was Great. Very clean, lots of room and the sauna was a nice touch. The staff made our stay an Excellent one, with no surprises. Always have had a great stay here. I don't use the pool, hot tub or waterslide but it would be... More 

Helpful?
Thank Glen411
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted that you chose to spend your anniversary with us. I will be sure to pass on your kind remarks to our staff. I hope to see you back with us again next year to celebrate another special anniversary. Kind Regards Steve Batten Front Office Manager More 

Bragg Creek, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you would like to avoid the noise from the pool stay in the south tower. It is away from the noise and has wonderful spacious rooms. The front staff seems to change often which can be frustrating as a frequent traveler as the process change to suit the staff. The lobby gift shop is awesome and it is a... More 

Helpful?
Thank Adelee P
Brooks, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The Staff are wonderful, they go above and beyond when you stay with them! The pool, rooms and food are worth going back for. We tend to stay there once a month and have always been treated like family. One of our favorite places to visit.

Helpful?
Thank Penny V
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted that the staff go above and beyond when you stay with us and happy that you feel like one of the family. I will be certain to let the staff know their efforts are appreciated. As always it is a pleasure to have you back... More 

Regina, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice room with a jacuzzi. It was spacious with two separate rooms comfortable king bed. Towels were rough however and we had asked for wine glasses for our room and they didn't show up. Best warm food breakfast bar I've seen with many options for protein (quiche scrambled and boiled eggs with vegetables roast ham sausage bacon) among all... More 

Helpful?
Thank sailer101
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased you enjoyed your Jacuzzi suite. Our extensive Breakfast Buffet is popular with our guests and is complimentary with your stay. I am sorry to hear that you had requested 2 wine glasses to your room and that they were not delivered. I will follow up... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Looking for an overnight stay, stop by to see Dayana, Stephanie, Paige, or Pratik at guest services. It is my 62nd. week out of town on business. They will help assist you with your home away from home. Go to the Redwood dining room for a complimentary, delicious giant home made pretzel, and finish with bacon and mushroom dusted sirloin... More 

Helpful?
Thank Roger H
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased that the guest service agents helped make your stay a home away from home. I will be sure to pass on your kind comments to our staff. Our Redwood Steakhouse is very popular with both guests and locals alike. There is certainly plenty here to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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