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Medicine Hat Lodge Resort, Casino & Spa

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1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
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Medicine Hat Lodge Resort, Casino & Spa
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Medicine Hat Lodge Resort, Casino & Spa
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316 reviews from our community

Traveler rating
    94
    97
    60
    37
    28
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102
52
19
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice facility. Food generally good. The daily soup & sandwich special in pub a great deal. Only complaint is the pillows - short, stubby hard; like putting your head on a basketball. Staff friendly and personable.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at the Medicine Hat Lodge was amazing! The staff went above and beyond to accommodate us! It was pleasant from check in to check out! Kids had a blast on the slides and the rooms were very clean and beautiful! Continental Breakfast was perfect for all the kids! We would recommend the Lodge to anyone! Thank you to... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Again we are so impressed with the lodge. We stay here often and are never disappointed. The staff are always on top of everything! The food is amazing at redwood steak, the service is amazing thank you to Peggy!!! The buffet always has an amazing selection!! We have never been disappointed with the menu options! Check In was quick and... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

My husband and I got assigned to a room on the 4th floor facing the pool. When we walked into the room we were bombarded with high level of humidity, nasty musty smell and an overall dirty room! We tried the air conditioning unit which barely blew out any air and was so clogged it looked like it hadn't been... More 

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stebat, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to place your review and please accept my apology for the poor experience you received. The Hotel Front Desk Manager will be reaching out to you immediately to hopefully discuss the matter further. Respectfully, Jason Fraser, General Manager. More 

Travelers are raving about these Medicine Hat hotels

Edmonton, Canada
Top Contributor
52 reviews 52 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Medicine Hat Lodge was comfortable and relaxing despite having a casino attached and the fact that there were six girl's hockey teams staying there at the same time. The girls were all over the common area but they were very well behaved. Are they always like that? Kudos to the girls and their coaches. We were in Medicine Hat... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased you found our Hotel comfortable and our staff friendly. As you stated, our pool view rooms are very popular with families. We are glad that you enjoyed your breakfast, as this is an added value we like to give our guests. We look forward to... More 

Medicine hat
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this hotel has everything is a holiday all in one building the roms are always clean and fresh with water slides great pool restaurants beyond belief very friendly and effecient looks after all your needs

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medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I will pass your observations on to our staff, they will be pleased they were able to make your stay a good one.Reviews mean a lot to us at The Medicine Hat Lodge and it is always nice to receive positive feedback. We look forward to having you... More 

Mexico
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Spent 3 nights in this hotel. Where to begin with my complaints? Maybe with the "so-called" free WiFi in the room?Oh, are you referring to the one that never worked? During the 3 nights I was there, I had WiFi, MAYBE 40% of the time. I was on the 2nd floor, #237. Being a bit claustrophobic, I did not appreciate... More 

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Red Deer, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We had originally checked in to another motel but it was below standards. We quickly drove over to the Lodge and Travis (front desk clerk) went out of his way to squeeze us in a already booked weekend. Thanks so much Travis for all the little amentities card you provided us. Our stay was fantastic in the jaccuzi suite!

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medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Travis, along with all our guest service agents strive to provide the best experience to all of our guests. He will be pleased that you appreciated his efforts to accommodate you. The weekend buffet discount, complimentary cookie and guest appreciation vouchers are our way of thanking our guests.... More 

Lac La Biche, Canada
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is an economical stay. I was taken aback by the 100 damage deposit! Gave me pause to wonder what type of clientele stay there. Upside - the hotel has an arrangement with cab company so cab ride from airport was paid for by the hotel. The hair dryer was about to quit. Seems like families like to stay there.... More 

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medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Because we do not provide a shuttle service we do cover the cab cost to the hotel from the airport. Our property is very popular with families and sports teams and we strive to accommodate all guests based on their travel needs. In regards to the $100 deposit,... More 

1 review
5 of 5 stars Reviewed April 9, 2015

This was our first time in Medicine Hat & our First stay at this Lodge-We were very impressed with the well appointed rooms with a spacious Bath. This place has great staff with very good people skills-We felt very welcome and loved the attention!! My Daughter loved the pool & water slides & it was one of the best things... More 

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medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Our staff appreciate your comment, as it is our goal to provide the best service possible to our guests. We are not just a hotel, we are a holiday destination. We want to accommodate all your needs whether it be in our restaurants, guest rooms or the pool... More 

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