We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Medicine Hat Lodge Resort, Casino & Spa

3.5 of 5 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Hotel website
Hotel packages
Offers & Announcements
winter-fest special
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Medicine Hat Lodge Resort, Casino & Spa
Professional photos View all
Browse nearby
Medicine Hat Lodge Resort, Casino & Spa
Write a Review

293 reviews from our community

Traveler rating
    84
    91
    57
    35
    26
See reviews for
96
50
16
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (70)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (58)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Due to a house fire we have stayed here for 10+ days this month. Let's start with the front desk staff. Amazing, check in was easy, they always let us know if we need anything just to call them, they give a little giggle when I need a new room key (for the 10th time), and they are always available... More 

Was this review helpful? Yes 2
Kananaskis Country, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Friendly check-in. Clean room. Amazing Pool!!! Nice casino and bar area, with a great simple menu. I had a chile cheese dog, happy days!! Great variety of restaurants. (buffets are tremendous) Do yourself a solid, REDWOOD STEAKHOUSE, everything you ever want and more. Great weekend getaway. Thanks

Was this review helpful? Yes 1
Sechelt
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our sincere thanks to Lawrence, Brandon, and Montana the desk staff who gave freely of their time and expertise both before and during our visit. Alberta weather had us stranded and unable to arrive in time for our scheduled check in. Lawrence came to our rescue with advice on cancellation and rebooking. When we arrived all 3 of them, Lawrence... More 

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

comfortable bed, clean room, quiet, temperature controls a bit dated if you book thru discount site you wont get the breakfast buffet, it is a good buffet and a good value in the direct booking rate pool and waterslide were clean

Was this review helpful? Yes 1
Brooks, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed on a Christmas Holidays (2 nights ) and had the Jacuzzi room . We got 'romantic package" what was excellent. Staff at desk and in restaurant was great and fast.Our room was clean and quiet .

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear ievgeniia2014, Thank you for your kind review. Our staff will be pleased you enjoyed the Christmas experience in the Hotel. We all loved the picture of “little Santa” heading to the Buffet! Kind regards, Steve Batten Front Office Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014 via mobile

We live in the Hat and try to stay once a month at the lodge! We love the waterpark for our children. The pool staff keep the area clean and safe. The rooms are a bit dated but are always clean, if we required anything, staff are ways quick to respond! We have seen the renovations over the years and... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear Lora-crayon, Thank you for taking the time to review your stay with us. As always, the staff here at the Hotel look forward to seeing you and your family. I am glad you like our new Redwood Steakhouse, it complements the Lodge Buffet Restaurant well and offers the guest choices. Once again thank you very much for your review... More 

Saskatoon, Canada
1 review
4 of 5 stars Reviewed December 15, 2014

We stay at the hotel lots due to work and have noticed that on a few of the occasions when checking in at night it has taken some time to be served by reception staff sat out front due to them not paying attention or noticing us. On some of the occasions they have been eating at the desk. For... More 

Was this review helpful? Yes
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Feedback is important to us and guest service is our corner stone. We have reviewed company policy with the night staff, and re-training has been implemented. I am pleased you like our rooms and our Buffet Restaurant. Please take the time to visit our newly opened Restaurant, The... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014 via mobile

We stayed on a Saturday night and had the poolside room. It was pleasantly quiet and the kids had a blast! The pool area is clean and has 2 awesome slides! The food from the buffet was delicious and the gift shop is loaded with great things. I had trouble deciding what to get. Can't wait to go again!

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Our water slides are always popular with families that stay with us. I will let the Chef know that you enjoyed the Buffet, our kitchen staff will be thrilled their culinary efforts were appreciated. I myself have been distracted by all the wonders of our gift shop. We... More 

Alberta
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2014

Everything about this place is getting old and worn down. I've stayed here multiple times and the rooms are all in disrepair and never felt totally clean, the heaters in the rooms are very noisy and you cannot get the right temperature, it's always too hot or too cold, the carpets are worn away in many common areas and hallways,... More 

Was this review helpful? Yes
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear 21stkeeper, Thank you for taking the time to share your experience with us. Your feedback is valuable as it provides us the opportunity to address your specific concerns and progressively work to exceed your expectations. Please accept my sincere apologies that your experience fell short of your expectations. We do have ongoing renovations going on throughout the hotel and... More 

Helena, Montana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2014

My husband & I stay here once a year for a confrence in October. I will say that they have made some nice improvements over the past few years. If you are going to stay here request a room with not a pool view. Those rooms tend to be dark & to warm no matter how high you have the... More 

Was this review helpful? Yes 2
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear redredles, Thank you for choosing Medicine Hat Lodge for all your stays in Medicine Hat. We appreciate your review and are very glad to hear that you enjoyed the location and our facilities. I will certainly address your comments for the pool view rooms to our team with an effort to improvise further. We also appreciate you sharing your... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Medicine Hat Lodge Resort, Casino & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, Odigeo and Tingo so you can book your Medicine Hat Lodge Resort, Casino & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Alberta

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Family/play areas (1)
Viewed
Dining (4)
Viewed
Hotel & grounds (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay