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All 18 Medicine Hat hotels

Medicine Hat Lodge Resort, Casino & Spa

3.5 of 5 Hotel   |   1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
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Ranked #8 of 18 Hotels in Medicine Hat
A recent review
3 of 5 stars reviewed yesterday
TheTraveller393 Calgary, Canada
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270 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Any
English first
Calgary, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is an old hotel that is showing it's age in the floor coverings and interiors. The cleanliness of the floor coverings is highly suspect so don't walk around in your bear feet. Although close to the amenities and a Casino there are better accommodations for your money. The service desk is an oxymoron. The only good thing the hotel... More

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Moose Jaw, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

We have stayed here many times over the years and have always enjoyed our stay. The rooms are nice and spacious and the beds are comfortable. There is something to do for all ages. It is close to the mall and big box stores for shopping. The breakfast has a good variety of food but the quality could be improved... More

Was this review helpful? Yes
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for choosing to stay with Medicine Hat Resort Casino & Spa. We are delighted to hear that you enjoy your stay every time and our team appreciates your feedback. We have noted your comments on breakfast and have forwarded them to our kitchen team. We look forward for your future visits and we’ll be sure to provide you... More

Calgary, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Front desk staff very inept 25 mins just too check in! After the wait, they booked me into a room that was occupied by a couple that were not very happy to see me in there room! Staff only laughed about this and offered me another room! I left and walked across the street to another hotel

Was this review helpful? Yes 3
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

David C, Thank you for sharing your experience at Medicine Hat Lodge Resort, Casino & Spa; your feedback is appreciated. It is our goal to provide the highest level of customer service. We rely heavily on guest feedback to let us know where we have fallen short. Comments such as yours permit us to target areas of concern and take... More

Kindersley, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel offers a lot for families or singles alike. The pool area is a little tired and in need of some refining, the hallways are warm and humid, but the rooms are nice and spacious. However, some of our group said their beds were not comfortable and in need of replacing. Because the hotel is attached to the Casino, and... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Over all the lodge is getting quite run down. If not for the water slide and casino I don't believe they would survive. It was raining when we arrived and the glass in the roof was leaking all over. The rooms were average but comfortable. The front desk staff were rude and told us that even though we thought we... More

Was this review helpful? Yes 2
Weyburn, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and our room was very nice and clean. The hotel is under renovation so we expected a little inconvenience but it really didn't affect our stay at all. We ate at one of the restaurants in the hotel and the food was very impressive for a café. We could hear noise from the pool but... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here a few days. I was on night shift which made sleeping during the day impossible due to the noise from the pool. The hallways and rooms were very hot and muggy. The restaurant was fantastic with excellent service. Staff were reasonably accommodating. My room card stopped working so I had it reprogrammed. And still didn't work. Was told... More

Was this review helpful? Yes 1
Selkirk, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were travelling home to Manitoba from Banff and wanted to break up our drive The water slides were ok but a lot of adults lingered at the bottom of the slides making it tricky when the kids hit the water The room and the hallways were very hot and the a/c didn't even make a dent The jets in... More

Was this review helpful? Yes 2
Melfort, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 9, 2014

I stayed there with my granddaughters for their very first vacation. Check in started well and went badly in a hurry when the room cards would not work. I am forever grateful to the family in the room across from ours that watched over my 6 and 3 year old grandchildren while I ran down a hallway and down the... More

Was this review helpful? Yes 2
Regina, Canada
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed there last night. What can I say... Staff: Everyone I dealt with was friendly, no problems there, 5 stars. Room: We stayed on the second floor overlooking the pool. It's definitely noisy but that's OK because it quiets down right at 10pm. Most furnishings were updated, the room was painted, I didn't notice if the mattress was new,... More

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Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
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Also Known As:
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Alberta

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