We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Medicine Hat Lodge Resort, Casino & Spa

Hotel website
Hotel packages
1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Offers & Announcements
Summer Special
Book on
TripAdvisor
Trusted partner. We work directly with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Medicine Hat Lodge Resort, Casino & Spa
Professional photos View all
Browse nearby
Medicine Hat Lodge Resort, Casino & Spa
Add Photo Write a Review

321 Reviews from our TripAdvisor Community

Traveler rating
    95
    100
    61
    37
    28
See reviews for
105
52
19
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • Any
English first
  • All months
    (321)
  • Mar-May only
    (86)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (67)
All months
Elk Point, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms were large and clean. Front desk service was good with almost no waiting and no confusions. Support staff at the awesome breakfasts and other meals were superb and plentiful. Very friendly staff for sure. Facility itself was clean, spacious and greatly accommodating. Very easy to get around in the building. Ample parking, and easy access.

Was this review helpful? Yes 2
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. All our staff worked hard and enjoyed the experience of hosting the 2015 Elks Annual Conference. I have passed on to the staff that their efforts were appreciated and you found them friendly and helpful. We look forward to seeing you again in the near future Kind Regards... More 

Miami, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel located across from a large mall, if you need to shop. Has waterslide & pools, A large buffet style food section Plus a nice steak house Convention rooms & a casino currently going through some rug upgrades in the common areas Also a spa for the ladies ( what else do you need)

Was this review helpful? Yes
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Our Hotel is constantly being refurbished and upgraded, the carpets in our common areas are the latest of many improvements within our facility. We are glad you enjoyed all the amenities and services that are available to our guests. We will look forward to seeing you again in... More 

Calgary, Canada
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked a 'May special'. The booking clerk was friendly. Check in clerk was Travis, and was very unfriendly - he did not acknowledge us even though we were the only ones standing at the front desk. Then gave no directions to room, which would have taken a second rather than me start wandering looking for room #'s, young child in... More 

Was this review helpful? Yes 2
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review you stay with us. I am sorry to hear that you had a poor customer service experience when checking into our hotel. Our expectation is for our staff, from all departments, including front desk, restaurants and housekeeping to provide outstanding customer service to our guests at all times. Please rest assured that... More 

Calgary, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good for groups of kids with the pool and slides, for a day or two, tops. I think the Resort description a little optimistic/unrealistic. It is just off Highway 1 with Tim Hortons, MacDonalds and a gas station for neighbours, it's not Vegas or Mexico, it's Medicine Hat. It has a Casino and Spa attached and in the hotel complex... More 

Was this review helpful? Yes 2
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. The Medicine Hat Lodge is considered a resort due to the large number of services we provide onsite. These services include a Hair Salon, Gift Shop, Spa, Casino, Water Park, Outside Play Structure, Steakhouse, Family Restaurant, Lounge and Convention Centre. I apologize that you had a TV that... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Stayed here recently for a weekend with the family. Room was neat and very clean. Hotel gave us 4 complimentary breakfast passes for Saturday morning buffet which was really good! Kids loved the water slides and pool...all in all a great deal.

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We are glad that you enjoyed your stay, the water park is always a hit with the kids. We hope to see you back soon for another weekend of fun. Kind Regards Steve Batten Front Office Manager More 

Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

Nice facility. Food generally good. The daily soup & sandwich special in pub a great deal. Only complaint is the pillows - short, stubby hard; like putting your head on a basketball. Staff friendly and personable.

Was this review helpful? Yes 2
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am sorry to hear you found our pillows too firm, for future reference we do have some softer pillows stored in Housekeeping for the guest who may wish for one a little less firm .We are happy you found the staff friendly and personable as we strive... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2015 via mobile

Our stay at the Medicine Hat Lodge was amazing! The staff went above and beyond to accommodate us! It was pleasant from check in to check out! Kids had a blast on the slides and the rooms were very clean and beautiful! Continental Breakfast was perfect for all the kids! We would recommend the Lodge to anyone! Thank you to... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2015

Again we are so impressed with the lodge. We stay here often and are never disappointed. The staff are always on top of everything! The food is amazing at redwood steak, the service is amazing thank you to Peggy!!! The buffet always has an amazing selection!! We have never been disappointed with the menu options! Check In was quick and... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 2, 2015

My husband and I got assigned to a room on the 4th floor facing the pool. When we walked into the room we were bombarded with high level of humidity, nasty musty smell and an overall dirty room! We tried the air conditioning unit which barely blew out any air and was so clogged it looked like it hadn't been... More 

Was this review helpful? Yes
stebat, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to place your review and please accept my apology for the poor experience you received. The Hotel Front Desk Manager will be reaching out to you immediately to hopefully discuss the matter further. Respectfully, Jason Fraser, General Manager. More 

Travelers are raving about these Medicine Hat hotels

Edmonton, Canada
Top Contributor
70 reviews 70 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 1, 2015

The Medicine Hat Lodge was comfortable and relaxing despite having a casino attached and the fact that there were six girl's hockey teams staying there at the same time. The girls were all over the common area but they were very well behaved. Are they always like that? Kudos to the girls and their coaches. We were in Medicine Hat... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased you found our Hotel comfortable and our staff friendly. As you stated, our pool view rooms are very popular with families. We are glad that you enjoyed your breakfast, as this is an added value we like to give our guests. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Pool/beach area (3)
Viewed
Bathroom (3)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (10)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Family/play areas (1)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay