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All 18 Medicine Hat hotels

Medicine Hat Lodge Resort, Casino & Spa

3.5 of 5 Hotel   |   1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
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Medicine Hat Lodge Resort, Casino & Spa
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62%
Ranked #7 of 18 hotels in Medicine Hat
A recent review
5 of 5 stars reviewed 1 week ago
Freiheit4 Winnipeg, Canada
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254 people have reviewed this hotel

Traveler rating
    75
    76
    51
    29
    23
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85
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71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
Winnipeg, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived last minute in Medicine Hat and was given the hotel's number to try for vacancy. The man answering the phone was helpful and polite. When we arrived, we spoke with another man at the front desk and he not only checked us in, but gave us a complimentary upgrade as there were poolside rooms that were not being... More

Was this review helpful? Yes 2
Moose Jaw
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent the night with kids at the Lodge. Arrived before check-in (4:00) but front desk accommodating and let us check in right away. Front desk very personable, informative and efficient, Booked 2 double rooms beside each other poolside. Rooms looked like they could use paint job, few nicks here and there and some new carpet. Bathroom also needed coat of... More

Was this review helpful? Yes 1
Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel recently. We had a ground level room facing the pool. I loved this location. It was nice to set out on the little patio and watch the kids in the pool. Both of our kids loved the water slides. I found the service at this hotel to be excellent and would stay... More

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Overall not a horrible hotel but I found it over priced and service.... minimum. Second day beds weren't made up when we returned to our room at almost 4pm. Peoples leftover room service trays were left in the halls for hours and hours. Was still there when we left at 7pm(left from lunch) making hall stink. Restaurant was ok. If... More

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Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been coming to this Lodge for the last five years as part of a group that have been coming for ten years! There are three sister 2 from Regina and one from Airdrie and at least three of us other ladies! We arrive Saturday afternoon and leave on Wednesday afternoon! We do a little shopping and a lot... More

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Calgary
Top Contributor
50 reviews 50 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'll start with the good things: the lobby was being renovated when I was there, the staff were friendly and the room was clean. But there were strange noises from above the ceiling all night - it sounded like air whistling through ducts. Maybe related to the renovations? It was also far too hot in my room, despite the temperature... More

Was this review helpful? Yes 2
High River
1 review
4 of 5 stars Reviewed 5 weeks ago

We enjoyed the water slide and pool, the hot breakfast, and outdoor playground. We look forward to coming again for a weekend getaway. We especially appreciate the professional costumer service and time on the phone spent with Jared while booking our stay.

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medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear Serene81, Thank you for taking the time to post a review. We are pleased you enjoyed the amenities and customer service at our Hotel. We value our customer service and are pleased you appreciate the professionalism you received. We hope to see you again on your next weekend getaway. Regards Steve Batten Front Office Manager More

Brooks, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 18, 2014

Upon arrival we were told the pools were down (reason for the trip) after asking for compensation we were given money off the room. Very nice, But it still was not worth the money. It is very dated in this hotel, the things you would expect to find now a days are just not there. The pools have a rim... More

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear Kanddice H, Thank you for taking the time to review your stay with us. I am sorry to hear your stay was disappointing. During your stay our main pool pump had broken unexpectedly and we were not able to get it repaired straight away. Indeed, once the pump was replaced the pool was drained and cleaned so it was... More

Airdrie, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 17, 2014

My sisters and friends make this hotel our destination for our annual trip. This year was our 10th year. We are always treated very well. We always stay in the same rooms and they are quite comfortable. If we have any concerns they are taken care of right away. We always enjoy staying there. We usually eat all our meals... More

Was this review helpful? Yes
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear Sally, Thank you for your kind review. We are more than pleased you make our Hotel your annual trip destination. Our staff and I also enjoy your yearly visits. The staff will be happy to hear their hard work has not gone unnoticed. We look forward to your visit next year and many more. Regards Steve Batten Front office... More

1 review
4 of 5 stars Reviewed June 15, 2014

Stayed the weekend with my spouse and teenager. The beds were comfortable and the room clean. There were 2 sinks which really made our get ready time better as our teenager will occupy the shower and sink for quite some time.

Was this review helpful? Yes
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Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
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Also Known As:
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Alberta

44 photos of this hotel

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Other (11)

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Medicine Hat Lodge Resort, Casino & Spa is southern Alberta's only four star resort and largest entertainment complex. We are proud to offer a variety of amenities including guest rooms and luxury suites, banquet & meeting facilities, a buffet restaurant, lounges, fine dining, giant indoor water slide park, exercise facility, one of Canada's top spas, a full service casino and so much more! We have something for everyone, all under one roof! ... more   less 
Number of rooms
223

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