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Medicine Hat Lodge Resort, Casino & Spa

3.5 of 5 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
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Medicine Hat Lodge Resort, Casino & Spa
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Medicine Hat Lodge Resort, Casino & Spa
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301 reviews from our community

Traveler rating
    88
    93
    58
    36
    26
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98
51
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Well we stayed here for a wedding. First off we found the buffet a little over priced that they have in the lobby. But the free breakfast was a nice touch and really enjoyed it. The rooms were a little dated and could use an upgrade. But it was very clean and the service at the front desk was amazing... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We purchased a family fun package at the Medicine Hat Lodge back in August. My husband, 3 children and myself stayed in a room there that was very nice. We found the staff to be friendly and hospitable. For just over $130 we received one nights stay, 2 medium pizzas and 4 cans of pop for dinner. It was fabulous.... More 

Was this review helpful? Yes 1
Vernon, British Columbia, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have to say twas one of the best stays at a hotel I've had for a long time. Our room had a great view (the rolling hills with the sunset) was extremely nice. The atmosphere of the establishment was very welcoming. I didn't feel like I needed to have money in hand just to walk in and that is... More 

Was this review helpful? Yes 3
Ocho Rios, Jamaica
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

What a hidden gem! Atrium is beautiful; fabulous buffet breakfast & meals; rooms are very clean; 4-story waterslides are fun for every age & the hot-tub, kids pool & the toddler pool are all well maintained; very helpful & friendly staff; and walking distance to shopping, movies, & restaurants.

Was this review helpful? Yes 3
Calgary, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had an excellent stay here at the Medicine Hat Lodge. I wanted to stay here while visiting Medicine Hat because we used to stay here when I was younger. Around noon -- on the day I was to check-in, I called the Front Desk to see if I could get an early check in. Brandon, the Supervisor (I believe?)... More 

Was this review helpful? Yes 4
Edmonton, Canada
Top Contributor
50 reviews 50 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Wow, can we say poor housekeeping?!? There is someone else's hair on the floor in the bathroom, crime on the taps that easily wiped off with a baby wipe, counter tops looked clean but were dirty, the blow dryer has what I'm guessing coffee on it, a layer of dust everywhere. All I can say is yikes! The good thing... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Lodge and had a amazing time. The front desk staff were very effectient, knowledgeable and friendly. Shortly after arriving in the room the staff were there to ask if everything was ok...And it was!! Excellent in every way. Clean and very cozy. It was a joy to see all the families having a great time... More 

Was this review helpful? Yes 2
Edmonton, Alberta
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at this Hotel last weekend on January 30 and 31st., 2015. It took the staff four requests to finally give me a tv remote that would work and the LG tv could only be turned on or off by the buttons on the tv. The room temperature at the warmest was probably around 65 degrees (18 degrees Celsius).... More 

Was this review helpful? Yes 1
Medicine Hat, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Almost 5 Star. It was a Great Stay a couple of problems that were dealt with to make it almost a perfect stay. The room was very clean, and nicely laid out. The managers are Terrific and treat you like family. Will be back next year for our 21st. Am glad we have a place like this in Medicine Hat.... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear Glen411, Thank you for taking the time to review your stay with us. We are Delighted you think so highly of our Hotel. As you know we will always endeavor to make our guests stay a pleasant and memorable one. We will look forward to seeing you back on your 21st Anniversary stay. Regards. Steve Batten Front Office Manager More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Due to a house fire we have stayed here for 10+ days this month. Let's start with the front desk staff. Amazing, check in was easy, they always let us know if we need anything just to call them, they give a little giggle when I need a new room key (for the 10th time), and they are always available... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Dear ColdAlbertan, Thank you for your feedback on your stay with us. We always value guest comments. All our staff have become attached to you and your family even under the unfortunate circumstances on your stay. Thank you once again for your kind remarks We will always look forward to seeing you and your family back with us again. Kind... More 

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Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
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Also Known As:
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Alberta

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