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Medicine Hat Lodge Resort, Casino & Spa

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1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
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1 room 1 guest
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Medicine Hat Lodge Resort, Casino & Spa
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347 Reviews from our TripAdvisor Community

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Traveler rating
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    67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Lethbridge, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I stay at the Medicine Hat Lodge frequently and always enjoy my time there. They have one of the best fitness facilities of any hotel that I stay in. The staff are very friendly and more that willing to help you out with any problems that may occur and if there is a small problem it is always rectified immediately.... More 

Was this review helpful? Yes 1
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was just right with my trip. My room opened to the pool area and made for a relaxing evening. The room service was quick and quite delicious. The rooms were clean. The front desk was very helpful, including Wanda and others. Overall an A+

Was this review helpful? Yes 3
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for the kind review. I am delighted that you had such a wonderful experience. The Room Service and Front Desk staff are happy to know that they helped make your staff an A+. We look forward to seeing you again in the near future. Kind Regards Steve Batten Front Office Manager More 

Saskatoon, Canada
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent 3 nights at the Lodge attending business meetings. Rooms are standard fare with king beds available. Bathrooms were dated with low water pressure. Meeting facilities were good. Food quality was average at best, but the breakfast was free. While I was there on business, the place was busy with young families attracted by the in-door pool and water... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review you stay with us. Breakfast is complimentary, but I am disappointed that you found our food average. I will be sure to pass on these observations to our Chef. We are indeed popular with Teams, families and shoppers that are seeking a bargain at our Mall. We hope to see you back... More 

Regina, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very outdated from the outside of the building. We stayed in a pool side room on the second floor and were presently surprised with how spacious the room was. The kids had a blast in the waterslides. Staff was very friendly. Room was quite costly but included a great buffet. The only problem I had was our... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for reviewing your stay with us. We are delighted that the kids had a blast on the water slides. I am equally pleased that you found our staff friendly. We are currently in the process of upgrading our cable and internet service to Telus Optik which will provide our guests with a better experience. Please see me next... More 

Lethbridge, Canada
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Lodge, although not new didn't feel too dated or worn. The rooms were clean and the beds comfortable. We chose the Lodge to enjoy the water slides. I appreciated the warmer temperature of the water and that the slides were exciting but not scary for younger children. Our room included breakfast which had a good variety of choices and... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to write a review about your stay. I am happy you all enjoyed the water park and the slides. Our Chef ensures to offer several options for guests with allergies and food intolerances. We look forward to seeing you again in the near future. Kind Regards. Steve Batten Front Office Manager More 

Moose Jaw, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Place to stay.. Started with the front desk girl Amber, she friendly, courteous, knowledgeable and professional. Room was very inviting family loved the pool side room and the waterslides. Had a fantastic stay. Thank you Amber for going above and beyond to make my stay in Medicine Hat very enjoyable.

Was this review helpful? Yes 4
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased you found the Medicine Hat Lodge a great place to stay. I have passed your kind words onto Amber. She is delighted that her efforts were appreciated and helped make your stay in Medicine Hat enjoyable. Kind Regards Steve Batten Front Office Manager More 

Regina, Canada
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the outside this hotel looks quite dated, then you walk inside it looks nice, has a great restaurant and lounge, a casino, a nice pool area with waterslides, the rooms were bigger than average, close to shopping, movies, and other restaurants. We did have good service at the desk and even better in the restaurant area. If there was... More 

Was this review helpful? Yes 2
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We are pleased that you found our rooms spacious and that you received good service from our Restaurants and Front Desk. We hope to see you back with us again in the near future. Kind Regards Steve Batten Front Office Manager More 

Moose Jaw, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a great room in the newer area door opening to the courtyard with a small playground kids loved it and the water slides are older but are perfect for kids and adults have stayed here several times always been good it's are choice when we come to Medicine Hat

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am very happy that you always make the Medicine Hat Lodge your stay of choice whilst in Medicine Hat. We look forward to seeing you and your family back with us again soon. Kind regards Steve Batten Front Office Manager More 

Brooks, Canada
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed in this hotel many times. we've had basic rooms, poolside rooms, and upgraded suites and they have always met our expectations perfectly. the hotel is a mid size hotel, (large hotel for Medicine Hat) check in is usually very quick and efficient. our rooms have always been very clean. multiple amenities are available within... More 

Was this review helpful? Yes 1
medicinehatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us We are glad to hear that we were once again able to meet all of your expectations. I have let the chef know that you enjoyed all the breakfast choices on our hot breakfast buffet. We look forward to having you back again with the kids soon! Kind... More 

Surrey, Canada
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were driving through and wanted to meet with family in town. I had to sit on a cement ledge waiting for family to show up. There were no sofas, chairs, or anything for anyone to sit on while in the lobby. I didn't want to go into the restaurant, so that meant we had to visit inside the pool... More 

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