This hotel has seen better days and it shows in pretty much everything, from service to cleanliness, to food quality, it's disappointing that management has let it go this far down. The watersides are always a bonus fr the kids, unfortunately, the hotel was so full that it was even hard to feel comfortable in the pool area. I wouldn't... More

I was there a few weeks ago with a friend with the hopes of purchasing some gift certificates when I was told to go downstairs I went to find a lady sitting at the desk on the right (short dark hair with glasses) not even acknowledging my presence looked very annoyed with her life and not wanting to be there.... More

Stayed here as part of kids hockey tournament. Rooms clean, beds comfy enough for a few nights though not resort standard by any stretch of the imagination. Bathrooms very dated as is the lobby area. Having said that though the place seemed clean enough which is the most important aspect this day in age. The pool/waterslide area is the biggest... More

For being one of the "better" hotels in the city, our stay here really was not what we expected. The main floor room was mediocre At best and the alk around service was horrible. Our air conditioner wouldn't turn off making the room incredibly cold. I was met with attitude and "augh, i need to check with housekeeping" when asking... More

My family and I had a great time at the Lodge Easter weekend. We had a blast at the pool and the kids loved the water slides. Very friendly staff, special thanks to Helena for her extra help. We will be back again soon!! More

This hotel offers everything from a water-park to steak and lobster!! The service was exceptional! Room service was fast and the food was amazing! MGrill Restaurant is over the top! Yet again, amazing service and delicious food! Took in a spa pedicure which was nice and relaxing! Our room was very clean, spacious and comfy! The casino and lounge is... More

We spent the long weekend at this Medicine Hat hotel while we were visiting family. The excellent service we received right from phoning the reservation desk was outstanding. Our kids had a great time on the waterslides and the pool area was well equipped with towels. The rooms were spotless! We had the Sunday Brunch which had so much delicious... More

Hotel is generally very good, atmosphere is good but had issues with the fitness room. Equipment not maintained to good standards, Two out of the three treadmills did not work properly, one the track is too loose, the other the platform is broke away and actually the third treadmill was a hit and miss when programming it. The TV has... More

My wife and I got fed up with the snow and slush around Edmonton last week so we decided to take a few days off and go somewhere warmer. It was too late to book a flight to Mexico, but after checking the Weather Network, we discovered that the warmest spot within 500 miles for the next few days would... More