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All 18 Medicine Hat hotels

Imperial Motor Inn

2.0 of 5 Hotel   |   3282 - 13th Avenue SE, Medicine Hat, Alberta T1B 1H8, Canada
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Imperial Motor Inn
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55%
Ranked #12 of 18 Hotels in Medicine Hat
A recent review
5 of 5 stars reviewed 2 days ago
Ravjot R Vancouver, British Columbia, Canada
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66 reviews from our community

Traveler rating
    9
    26
    16
    5
    10
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18
16
8
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Vancouver, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the moment you walk in the front doors of the Imperial Inn Medicine Hat you are welcomed with open arms and felt like you are more than just a mere guest you're made to feel like family… Everything in the room was amazing, every possible advantage is thought of before you ever get to your room... Our room had... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place is down right dirty. They got the number #1 house keeping award, which is fabricated! It has a musky smell and that's not even in the smoking rooms! The walls are all damaged. Very outdated (ex. tv) aswell. They obviously don't put any money back into the hotel. We found stains not only on the carpets, but on... More

Was this review helpful? Yes 2
Saskatoon, Canada
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed here, in the past years. It was always a clean, but very modest hotel. We decided to stay here on a leisure weekend because it is in a good location for us. The first thing that we noticed, after opening the door, was a fairly strong smell of tobacco. Our room was non-smoking. We thought we could... More

Was this review helpful? Yes 2
Calgary, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for two nights one weekend and another the following week. I booked through Hotels.com and got a reasonable rate, and expected to get what I paid for. Well, I have to say that the rooms were good - not flashy and like hundreds of others I have stayed at, which is okay - The room was comfortable and... More

Was this review helpful? Yes 1
Harp N, Manager at Imperial Motor Inn, responded to this review

Great pictures, thank you for taking the time to provide us feedback. We have addressed the smoking issue with hour housekeeping staff, there are designated rooms for smoking on one side of the property and we work very hard to insure our guests get a clean smoke free smelling room. We are renovating the common areas, so your next stay... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were able to get into our rooms early, which helped greatly travelling with 3 children. Our rooms were clean with new bedding and some renos having been recently done. When we called with some issues or requesting items it was taken care of very quickly. We will stay again

Was this review helpful? Yes 3
Harp N, Manager at Imperial Motor Inn, responded to this review

Your time and feedback is much appreciated, Thank you, I am pleased the staff responded to your requests. We are proud of the new renovations and will continute to upgrade this property. Its our location right off the Trans Canada with six restuarants within walking distance that makes us a great stop. We love having families and our gated swimming... More

Calgary, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

We had to leave at midnight because of an incessant beeping in our room that kept waking us and our baby. When we called the front desk they couldn't figure it out.. We decided to leave. She told us there would be no charge, gave us a receipt to reflect zero charge and we packed up our baby and looked... More

Was this review helpful? Yes
Harp N, Manager at Imperial Motor Inn, responded to this review

I am sorry to hear you where not statified with your acccommodations. We tried our best to move you to another room when we where unable to correct the beeping noise. You would not concider another room. I am the owner and at no time would I talk to a guest in that manner nor would our staff. Guest satisfaction... More

Salem, Oregon
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Close to restaurants, shops and stores, but in a quieter, less busy area, only blocks away. Very friendly, helpful and knowledgeable staff. The receptionist recommended a great restaurant and a beautiful park where we could walk after a day of being cooped up in the car. It appears that the entire hotel has now been remodeled and everything is freshly... More

Was this review helpful? Yes 2
Harp N, Manager at Imperial Motor Inn, responded to this review

Thank you for taking the time to review our property. Renovations are ongoing, with guest rooms and service being the priority. Our common areas will be completed this fall. Every rooms has self controled digital air and heat controls for your comfort. Glad you noticed. Feedback helps us do better. Thank you for staying with us, we look forward to... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed overnight on our way across Canada. The front desk staff were pleasant and helpful. The room, which was newly renovated, was very comfortable and clean. I especially liked the bedside lamps which were tall enough to read under, not usual in motels. The beds were comfortable. Bathroom was clean and spacious. Breakfast was scrambled eggs, cereal and breads... More

Was this review helpful? Yes 2
Harp N, Manager at Imperial Motor Inn, responded to this review

Your feed back is important to us, Thank you. Great idea to add gluten free options, we will look into providing this. 90 % of our rooms have been renovated and 100% should be completed in this year. We hope you had a safe and enjoyable trip accross Canada our beautiful country. Thank you for staying with us in Medicine... More

Top Contributor
268 reviews 268 reviews
31 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed August 7, 2014

Great check in, large room clean, outside and inside access to pool! Also there is a great Pull door that separates a large bath area! This door also cuts down any noise from the pool, smart idea! Great Location opted to not dine in, lovely Dining Room called the Beefeater! Very expensive for just stopping while travelling! Great for a... More

Was this review helpful? Yes 1
Harp N, Manager at Imperial Motor Inn, responded to this review

Thank you for taking the time to write your review. We are happy to hear that you enjoyed our renovated rooms. The guest rooms and service are our priority. Next time you stay, there are 6 additional restaurants within walking distance, including Tims accross the street, Ralphs Texas steak house, Fresh, Pizza Hut. Joeys Only Seafood, Pastabillities and The Beefeater... More

Edmonton
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Overall positive experience. Checking was pleasant. Front desk attendant friendly and helpful. Room was clean and well stocked with towels, shampoo, and soaps. Breakfast was very impressive. Excellent selection including scrambled eggs and home made muffins.

Was this review helpful? Yes 1
Harp N, Manager at Imperial Motor Inn, responded to this review

Thank you for taking the time to provide feedback from your recent stay. It is good to know our staff follow through with our priority to make sure our guests needs are met. I will pass on your comments to them, they are the heart of our property. We look forward to your next stay. More

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Additional Information about Imperial Motor Inn

Address: 3282 - 13th Avenue SE, Medicine Hat, Alberta T1B 1H8, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $
Hotel Class:2 star — Imperial Motor Inn 2*
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Also Known As:
Imperial Hotel Medicine Hat
Imperial Motor Inn Medicine Hat, Alberta

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