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All 18 Medicine Hat hotels

Imperial Motor Inn

2.0 of 5 Hotel   |   3282 - 13th Avenue SE, Medicine Hat, Alberta T1B 1H8, Canada
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52%
Ranked #12 of 18 hotels in Medicine Hat
A recent review
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  • Reviews (56)
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56 people have reviewed this hotel

Traveler rating
    6
    22
    16
    4
    8
See reviews for
16
12
8
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My fiancé and I stayed here about two weeks ago on our way to Alberta from Ontario. The rooms were clean, the service at the front desk was great, and the selection for breakfast was good. Most importantly, the price was right. We didn't have enough time to enjoy the indoor pool area but it looked okay.

Was this review helpful? Yes 1
Harp N, Manager at Imperial Motor Inn, responded to this review

Thank you for taking the time to post your comments on Trip Advisor. We hope you have had a safe and enjoyable holiday. We thank you for staying with us in Medicine Hat. We have recently renovated the rooms including new carpet, furniture, bedding, flat screen TVs, in room coffee, microwaves, and fridges. We pride ourselves on providing value, a... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

On paper this hotel ticked all our boxes i.e 1. Reasonable price 2. Good location 3. Kitchen facilities 4. Indoor Pool 5. Laundry Facilities 6. Air conditioning When we got here we found that: 1. The room stank of smoke and blocked drains which we did report. Felt that this didn't get sorted to my satisfaction in that it continued... More

Was this review helpful? Yes 1
Harp N, Manager at Imperial Motor Inn, responded to this review

Thank you for taking the time to advise us of issues you had on your resent stay. Yes all of your boxes we do accommodate. As new management we are focused on providing our guest with excellent service and facilities. As you noted we have and are doing major renovations. Our property was full and you did get a room... More

Winnipeg, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dark, dingy motor inn. Very old and not taken care of. As soon as we checked in we started finding bugs in the room. They were not bed bugs but a few different kinds of beetles and flying bugs. The management stated they had their rooms sprayed regularly for pests and they were willing to switch us to another room.... More

Was this review helpful? Yes
Harp N, Manager at Imperial Motor Inn, responded to this review

All feedback is important to us, thank you. I am surprised you found our property to be Dark and Dingy. We have spend the last year doing major upgrades including bedding, paint, carpet as well as lighting, the entire outside of the property has a face lift of new paint, doors, signage and lighting. My major concern is the issue... More

1 review
4 of 5 stars Reviewed 5 weeks ago

We just finished our overnight stay at the Imperial Inn. The room was clean, the beds were pillow top and very comfortable. While a basic room, it provided everything we needed. The breakfast was included and served in a nice room overlooking the pool area. My son enjoyed a morning swim in the pool - which was a clean and... More

Was this review helpful? Yes
Harp N, Manager at Imperial Motor Inn, responded to this review

Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. Our hotel welcomes families as we offer that wonderful indoor pool and a great breakfast to start your day. We look forward to seeing you back in Medicine Hat, there is so much to do here. More

North Battleford, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 6, 2014

Great stay....cheap, clean comfy bed, quiet. Nothing fancy but staying overnight on travel worked out deadly. Free continental breaky was nice touch. I would stay again. Overall I would say this is excellent value for the dollar. The area might seem a little sketchy but all in all a great experience.

Was this review helpful? Yes 1
Harp N, General Manager at Imperial Motor Inn, responded to this review

Thank you for taking the time to provide feedback on your recent stay with the Imperial Inn in Medicine Hat. We pride ourselves on providing a safe, clean, comfortable and affordable place away from home. Your comment on the area being sketchy is confusing. There are no sketchy areas in Medicine Hat and our location is just off the Tans... More

Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 23, 2014

We stayed here one night on the May long weekend and found that the new owners have been investing quite heavily in updating the rooms. Very good job on their part. We did experience an issue with the housekeeping not having cleaned completely and that was the only reason we left. We like the place and will try them again... More

Was this review helpful? Yes 1
Harp N, General Manager at Imperial Motor Inn, responded to this review

Thank you for your feedback regarding your experience with our property. I can rest asure you that the housekeeping dept has been advised and they have taken extra care to ensure this will not happen again. It is with feedback like yours that insures us to provide our guest with a safe, clean and comfortable place to stay. The renovations... More

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 29, 2014

The staff were very nice and very accommodating.. The room is dated but clean and the linens are very nice... The only complaint I have is that my room was the last one next to the back exit door.. That door does not close properly and if you don't know or care for that matter to close it, anyone can... More

Was this review helpful? Yes
Harp N, General Manager at Imperial Motor Inn, responded to this review

I have made the front desk manger aware of your concerns and we agree and we will provide extra care to solo travelers and their security. Since your stay, that room and many others have been renovated with new carpets, furniture and TVs. We hope you have had a wonderful experience traveling accross our beautiful country. Thank you for your... More

Red Deer, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2014

I stayed there on April 6 and 7 for a bowling tournament and had a pleasant experience. Staff were very accommodating and extremely pleasant. Room I had was very clean but could be updated. Enjoyed the pool and hot tub. I found the breakfast enjoyable and staff were very quick to clean up to accommodate any new guests that were... More

Was this review helpful? Yes
Harp N, General Manager at Imperial Motor Inn, responded to this review

Thank you for staying with us and for providing feedback on your stay. I have passed on your positive comments to our hard working staff. Since your stay our rooms have been updated by adding new furniture, carpet and bedding. The new owners are renovating many areas that required updating. We have one of the best indoor pool areas in... More

Spruce Grove, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed March 27, 2014

Not at all worth the price. The rooms were small and poorly cleaned. There was a sock under one of the beds that was there longer than we were. There were no smoke detectors or fire sprinklers. There were no fitted sheets on the beds. The toilet paper in the bathroom was not replaced before we got there and was... More

Was this review helpful? Yes
Harp N, General Manager at Imperial Motor Inn, responded to this review

Thank you for your feedback, We have taken your comments to heart and have advised each dept. Fitted sheets are not standard in any hotel room, we have new bedding in all rooms. Each of our rooms is equiped with smoke and carbon monoxide detectors. The photo shows the doors in the process of being painted, our property is going... More

Drumheller, Canada
Top Contributor
65 reviews 65 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 23, 2014

Loved our stay here. Front clerk friendly, Housekeeping staff friendly and very prompt to accommodate. Enjoyed the pool and hot tub. It was very clean. Rooms are in need of update but in very clean condition. Curtain liners were holes from sun rotting them away, time for a new ones! Found the breakfast good although some of our party thought... More

Was this review helpful? Yes
Harp N, General Manager at Imperial Motor Inn, responded to this review

I have passed on your comments to our staff, thank you. I happy to tell you from your comments all our curtians and liners will be replaced. Since your stay our rooms have been renovated, new carpets, furniture and bedding. Additional items have been added to our breakfast bar, five kinds of cereal, pastery, apples, real orange juice all in... More

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Additional Information about Imperial Motor Inn

Address: 3282 - 13th Avenue SE, Medicine Hat, Alberta T1B 1H8, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Price Range (Based on Average Rates): $
Hotel Class:2 star — Imperial Motor Inn 2*
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Also Known As:
Imperial Hotel Medicine Hat
Imperial Motor Inn Medicine Hat, Alberta

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
New Owners and management. Imperial Inn is completing major renovations to proved our guest with clean modern facilities. New carpet, bedding, drapes, air conditioning, 35 renovated kitchenettes complete with laminated flooring and full size fridge and stove. We offer hot items in our Breakfast Bar. Fresh coffee served 24 hours. All rooms are equipped with coffee pots, microwaves, fridges, high speed internet and hair blowers. Beefeater Steak House on property.We are walking distance to Tim Horton's, London Drugs, Co-op Market Place, Liquor store, Pizza Hut, Ralph's Texas Bar and Steakhouse. ... more   less 
Number of rooms
102

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