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BEST WESTERN PLUS Sun Country

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722 Redcliff Drive SW, Medicine Hat, Alberta T1A 5E3, Canada
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1 room 1 adult
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BEST WESTERN PLUS Sun Country
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306 Reviews from our TripAdvisor Community

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Calgary, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for just one night on our way to visit family over Christmas. We booked at suite which has two queen beds one was in it's own separate room so it was like having two bedrooms. There were 2 big flat screen TV's a kitchen,a living room,bathroom with shower and tub and a separate Jacuzzi... More 

Helpful?
1 Thank Rainbow190
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for taking the time and submitting your review. We appreciate your kind words and will forward your concerns regarding the strong chemical smell to our management department for review, as there should not be such a strong chemical smell! We are pleased everything else about your stay met your expectations and look forward to seeing you in the... More 

Saskatoon, Canada
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here over night jan14/15 2016. Being a Diamond member received a comp upgrade to a jacuzzi suite. Very large room appeared to be immaculately clean. Front desk service booking, checkin and departure was great and VERY ACCOMMODATING. Breakfast bar is pretty much the standard fair... ..cereals. . Some pretty made omlettes and that new style micro thin bacon...(hate this... More 

Helpful?
Thank Jim R
Chris B, Guest Relations Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for your review and letting us know how your stay was. We are pleased to hear you received your complimentary room upgrade and the staff were able to assist you while you stayed with us. We will review the HVAC concern you noted in the room and see if there is anything we can do to remedy the... More 

edmonton, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

Old, dated hotel with unfriendly, unaccommodating front staff. Their breakfast is average at best and internet connection is extremely slow. For the price, I'd expect more value. Consider other properties in the area if possible.

Review collected in partnership with Best Western

Helpful?
Thank Saurabh G
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for letting us know your concerns during your stay with us. We are pleased you chose to stay with us again and were able to offer an upgrade to meet the needs you expressed during your last stay with us. We have reviewed your issue with the staff and hope to learn from this experience to serve guests... More 

Travelers are raving about these Medicine Hat hotels

Regina, Canada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

This is was second time at this hotel. This room was not quite as nice or as big as the first time. It was still nice with a fireplace and jacuzzi. The bed was incredibly comfortable. I had the best couple nights sleep in quite sometime. Breakfast is decent. The lady in there was helpful and friendly, kept everything fresh,... More 

Helpful?
Thank Troy A
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for taking the time and letting us know how your stay was. We are very pleased everything was met to your satisfaction and will pass along the kind words to our staff. More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Stayed just one night on our way through and was impressed. Pet friendly, very large room. Ours had 2 queens, a kitchenette and a jacuzzi tub. Nice clean rooms, comfortable beds, parked right outside the door and had an inside door as well to the pool and lobby etc. My only complaint would be hard lumpy pillows and the fridge... More 

Helpful?
Thank USPT2012
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for letting us know how your stay with us was! We are pleased to hear that your stay was enjoyable and will review the concern regarding the pillows and see what options we can provide to remedy the issue. At this time we do not offer different pillow types but will see if this is a viable option... More 

Medicine Hat, Alberta, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2016

I booked 8 2 bedroom 2 bed Jacuzzi suites on my BW points for my family and friends for new years eve as well as the meeting room. All families with 2+ kids each aged 1 - 14. From the moment we checked in to the moment we checked out our stay was perfect! The front desk staff was extremely... More 

Helpful?
Thank Karl W
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for taking the time and letting us know how your stay was Karl! We are glad to hear that your event worked out flawlessly and hope we can meet or exceed these expectations in the future! Thanks for letting us know that our maintenance took some extra steps to ensure you were taking care of during your stay... More 

Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016

No fighting the crowds although at this time of year nobody is travelling. We were upgraded to our own Jacuzzi and loved it. We stayed here 2 nights looking to find a new home and we found Medicine Hat to be one of the friendliest cities we've visited in the province of Alberta. Thanks BW for helping us feel as... More 

Review collected in partnership with Best Western

Helpful?
Thank johannesiank
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thanks You for the review and letting us know how your stay was! We are pleased that your stay in the Hat was awesome and will let the staff know to keep up their good work! More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 17, 2015

But the room was sub par for the price they charge. Single rooms are small and you can pretty well guarantee you will bang your hip or knee off the TV stand if you get up in the night. It was relatively clean, but had noticeable build up in the hard to clean areas. The bed was quite hard and... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jason P
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for taking the time to let us know how your stay was. We are pleased to hear the staff were great but also appreciate hearing the feedback about the rooms. Please note we are aware of your concerns regarding the size of the economy rooms and would like to point out we do have larger rooms that are... More 

Shaunavon, Canada
1 review
4 of 5 stars Reviewed November 16, 2015

Very pleasant and helpful staff. Breakfast was very busy with several hockey teams, conference attendees and other visitors. Small dining area but people were able to move in and out quickly. The food attendant was kept very busy but did a great job keeping up. The room I stayed in was very nice, clean and very spacious. Two other parties... More 

Review collected in partnership with Best Western

Helpful?
Thank Vanessa P
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for letting us know about your stay with us! We are pleased to hear that we were able to meet your needs during this busy time and look forward to seeing you in the future! More 

Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2015

I have stayed here many times and always have a good experience. The staff are friendly, the room is clean and breakfast is superb. It has easy highway access and although close to a busy road, the rooms seem very quiet. I highly recommend this Best Western as a great place to stay in Medicine Hat and it also provides... More 

Review collected in partnership with Best Western

Helpful?
Thank Ken R
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for letting us know how your previous stays at our hotel have been! We hope to continue offering such a value with quality staff in the future! More 

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