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All 18 Lethbridge hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   4070 2nd Ave South, Lethbridge, Alberta T1J 3Z2, Canada
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Quality Inn & Suites
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86%
Ranked #2 of 18 hotels in Lethbridge
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 21, 2014
Darcie B Calgary, Alberta, Canada
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91 people have reviewed this hotel

Traveler rating
    50
    29
    8
    3
    1
See reviews for
24
22
5
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Calgary, Alberta, Canada
1 review
3 of 5 stars Reviewed February 21, 2014

My son and I came To stay in Lethbridge; as my dad was in the hospital. We had booked on Priceline and it was a secret hotel. I would say the hotel was average at best. It seemed the level of customer service changed from each staff member who works there. Some staff were nice and some were quite standoffish.... More

Was this review helpful? Yes
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. My apologies for the things you were not satisfied with while staying on our property. We do have an ongoing battle with ants in the pool area due to our location in an open field and the construction that surrounds us - it seems to disturb the ground outside and send the ants in search... More

Red Deer, Canada
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 3, 2014

My girlfriend and I stayed for one night at this hotel. There isn't the "wow" factor in the rooms (drapes, bedding, pictures, lamps) but I realize that isn't something that everyone looks for. The breakfast has a nice variety (scrambled eggs, breakfast sausage, yogurt, fresh fruit, cereal), there is a snack with coffee or tea every night and there is... More

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We do appreciate your observations and have made our staff aware. We agree there can be challenges when in an are with shared walls and ceilings. Thank you again and we look forward to seeing you again! More

Calgary, Canada
Top Contributor
50 reviews 50 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 18, 2013

Planned another visit to Lethbridge so decided to check out a different hotel. The Quality Inn is very clean in general but particularly the rooms. We had a king suite which was quite large with a dividing wall between bed and sitting area, both areas with their own television. The washroom was large, shower was fine. The bed was very... More

Was this review helpful? Yes 3
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your review of the Quality Inn & Suites in Lethbridge. We are pleased you enjoyed you stay and thank you for noticing the care and attention we give to cleaning. We welcome you to our Quality Inn family in Lethbridge and look forward to your return visit. In the meantime we wish you safe and happy travels! More

Calgary, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 27, 2013

Just returned from a great weekend of hockey and the icing on the cake was the terrific service we received from the staff at the Quality Inn & Suites. Having previously stayed at this hotel with another hockey team, I was confident we had made a good choice for our team booking and we weren't disappointed. We were so appreciative... More

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Hello Lisa P - our staff is pleased your team enjoyed your stay with us. We do try to accommodate where we can and appreciate teams like yours that are well organized and show the same care and respect for the property as we do. Thank you for you comments and we would love to see your team again! More

Calgary
Top Contributor
91 reviews 91 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed November 21, 2013

What more can I say it was once again a great place to stay...love the soft cozy sheets, clean rooms, warm welcome. I travel with my dog and she is always so well received when we arrive.Looking foreward to another visit in the near future.

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your kind comments. Our staff is very pleased you and your fur-child enjoy your stays with us. We look forward to seeing you again! More

Prince Albert, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2013

I visit Lethbridge a few times a year and had never stayed at the Quality Inn. What a pleasant surprise! The front desk staff were friendly and helpful. The room was spotless. I booked a room that was "pet friendly" as I brought along my new puppy. Normally, hotel rooms that are "pet friendly" are a little rough around the... More

Was this review helpful? Yes 1
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

We thank you for your kind comments. Yes we are a pet friendy hotel and we welcome well behaved fur-kids. Thank you again and we will be ready and waiting for you on your next visit! More

Calgary, Canada
1 review
5 of 5 stars Reviewed November 13, 2013

I wish to share my appreciation for allowing us to cancel our reservation through Choice Priviledges as the terms for the prepayment were clearly stated at the time of payment. Background: We booked the room online and wasn't until after we received the immediate confirmation after payment that the room was smoking. I called the Quality Inn in Lethbridge and... More

Was this review helpful? Yes
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. Booking online is quick and convenient but does present challenges. We are pleased your situation was resolvable. Our staff will do what they can to assist in correcting situations. Happy travels and we look forward to your return visit! More

Vancouver, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2013

This is my 4th business stay with Lilly and her staff at the quality Inn in Lethbridge...and I would not stay anywhere else! they make me feel like a cherished relative each and every time I stay...the weather may be cold..but bar none...the management and staff are the warmest and most helpful, I have ever encountered.

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

We have a saying in Southern Alberta - if you don't like the weather, wait 5 minutes! Always a pleasure to have you stay. We are happy you feel like you are coming home! Looking forward to your next stay with your Lethbridge family! More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 8, 2013 via mobile

I had booked my stay online not realizing that it defaulted to a "smoking" room. Learning this upon checkin, I was really disappointed at the mistake I had made and sad that the hotel was at capacity. The front desk staff offered for me to check out the room and decide, and were willing to refund my $$ if I... More

Was this review helpful? Yes 1
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

The challenge to booking online and paying online is that it must also be changed online. We do not have your money to refund to you. The room inventory online was correct, we did not have a non smoking room. This means we did not have a non smoking room available. If you book it anyway it generally works that... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel Lethbridge
Quality Inn And Suites
Quality Hotel
Quality Inn Lethbridge
Lethbridge Quality Inn
Quality Inn & Suites Lethbridge, Alberta
Address: 4070 2nd Ave South, Lethbridge, Alberta T1J 3Z2, Canada
Location: Canada > Alberta > Lethbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 hotels in Lethbridge
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
Official Description (provided by the hotel):
One of the newest hotels in Lethbridge. The hotel features 60 Rooms & Suites, an indoor pool, hot tub, waterslide, and serves a deluxe continental breakfast. This hotel is within walking distance to Casino Lethbridge. ... more   less 
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