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All 19 Lethbridge hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   4070 2nd Ave South, Lethbridge, Alberta T1J 3Z2, Canada
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Quality Inn & Suites
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87%
Ranked #3 of 19 hotels in Lethbridge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
brentom alberta
  • Overview
  • Reviews (98)
  • Photos (21)
  • Amenities
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  • Room tips (22)
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98 people have reviewed this hotel

Traveler rating
    54
    32
    8
    3
    1
See reviews for
26
25
5
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
alberta
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed there x 2 times now - good quality for cost - Clean and customer service is top notch. Breakfast is perfect for the traveler and the hotel is very accessible for getting back on Highway #3 when travelling !

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

We thank you for your review of our hotel and are very pleased you found it to your liking. We do work on our breakfast offerings regularly. We support local retailers by purchasing breakfast items from a local bakery and supplies from local retailers whenever possible so our guests receive a true Southern Alberta welcome and experience. Thank you again,... More

Regina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stay at this hotel every time we go to Lethbridge. The staff are so friendly making you feel so welcome. The manger is a hands on Lady always around to help out. They provide such a money feeling from the wonderful breakfast to the bed time snack in the evening. Rooms are always very clean and beds very... More

Was this review helpful? Yes 3
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your comments! Our family grows with each and every stay and it makes us happy to know you feel so at home with us. Our manager can be found working at many different hours and is very hands on in the operation. On occasion we actually give her a day off! We look forward to seeing you... More

Miniota
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a wedding and to do some sight seeing in Southern Alberta. It was a great experience. The hotel was very clean, quiet and was located in a perfect spot. It was very easy to get anywhere from the Quality Inn. Close to shopping, great restaurants and easy access to the main roads to head off for... More

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your kind words. We love it when our visitors enjoy Southern Alberta as much as we do! We have passed your comments on to our staff and we look forward to your return visit! More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised with the super-friendly service! The staff were very genuine, friendly and accomodating to ensure our stay was good. Our room was very clean and spacious. The breakfast was great too! We will stay here again and definitely recommend to anyone!

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your kind comments. We agree, we do have very down to earth and approachable staff! They will be pleased to know it is appreciated. We are so pleased you enjoyed your stay and wish you well in your travels! More

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2014

If costumer service is important to you, I insist you stay here if in Lethbridge. This staff goes above and beyond for their guests. I stayed here for almost two years with my job, and they treated me like family, and, by doing so, made life on the road more bearable. They always have great evening snacks, and a wonderful... More

Was this review helpful? Yes 3
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for you very nice review! We thouroughly enjoy our guests - especially the nice ones! We are so happy you enjoy your stays with us. Lilly and your Quality Inn family in Lethbridge hope to see you again! More

Huntsville, Alabama
Top Contributor
341 reviews 341 reviews
217 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed May 30, 2014

Very nice check in and friendly ladies greater us. The lady who handled our checkout was also very pleasant. We were hungry when we arrived and were pleased to learn there was a casino that offers a 10% discount off meals within walking distance. The room was decent enough - simply furnished and clean. Nothing fancy but the basics worked.... More

Was this review helpful? Yes 1
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

We thank you for your review of the Quality Inn in Lethbridge. We are pleased you enjoyed your stay. The mattress, pillow and bedding are Quality Inn brand standard and we apologize if they were not to your preference. We do try to keep breakfast interesting and we agree, the bread from our local bakery is fantastic! It is true... More

Calgary, Canada
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 26, 2014

Stayed here while traveling through Lethbridge. Easy check-in, clean rooms, and excellent FREE breakfast (includes scrambled eggs "not powdered", oatmeal, yogurt, sausage, etc.) Beds were also very comfortable. Only complaint was the water from the shower head came out way too slow. Most likely trying to be environmental friendly, but backfired.

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your review. We are pleased you enjoyed your stay and particularly the breakfast. We do try to change the breakfast items around but yes, eggs and a hot meat item are staples. We are so sorry about the water pressure problems. No one has mentioned this to us before. If we know which room may be experiencing... More

Calgary, Alberta, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2014

My son and I came To stay in Lethbridge; as my dad was in the hospital. We had booked on Priceline and it was a secret hotel. I would say the hotel was average at best. It seemed the level of customer service changed from each staff member who works there. Some staff were nice and some were quite standoffish.... More

Was this review helpful? Yes 1
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. My apologies for the things you were not satisfied with while staying on our property. We do have an ongoing battle with ants in the pool area due to our location in an open field and the construction that surrounds us - it seems to disturb the ground outside and send the ants in search... More

Red Deer, Canada
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 3, 2014

My girlfriend and I stayed for one night at this hotel. There isn't the "wow" factor in the rooms (drapes, bedding, pictures, lamps) but I realize that isn't something that everyone looks for. The breakfast has a nice variety (scrambled eggs, breakfast sausage, yogurt, fresh fruit, cereal), there is a snack with coffee or tea every night and there is... More

Was this review helpful? Yes 2
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We do appreciate your observations and have made our staff aware. We agree there can be challenges when in an are with shared walls and ceilings. Thank you again and we look forward to seeing you again! More

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Additional Information about Quality Inn & Suites

Address: 4070 2nd Ave South, Lethbridge, Alberta T1J 3Z2, Canada
Phone Number:
Location: Canada > Alberta > Lethbridge
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Inn And Suites
Quality Hotel Lethbridge
Quality Inn Lethbridge
Lethbridge Quality Inn
Quality Inn & Suites Lethbridge, Alberta

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
One of the newest hotels in Lethbridge. The hotel features 60 Rooms & Suites, an indoor pool, hot tub, waterslide, and serves a deluxe continental breakfast. This hotel is within walking distance to Casino Lethbridge. ... more   less 
Number of rooms
60

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