Dear Guest! Thank you for choosing the Thriftlodge Lethbridge in July 2009. We appreciate that you took the time to rate our hotel on Trip Advisor. Unfortunately, you had received a room that should have been not rented, and for that, we apologize. Sometimes human error does occur, with any hotel. The attitude of the night auditor was also unacceptable....

Dear guest, First, I would like to say thank you for staying with us while in Lethbridge. We have changed management since your stay in 2008 and our new management's focus in on the cleanliness and comfort of our guests. While staying in hotels, there are many other guests, some of which do not respect the quiet time policies in...

Good day, Since your stay in 2008, our hotel is under new management. Our main focus is room cleanliness. We have a supervisor who's duties include, but are not limited to inspection of guest room cleanliness. Like you mentioned, we do have complimentary wireless high speed internet, complimentary continental breakfast, on site coin operated guest laundry and pet friendly rooms....

Dear guest, Thank you for voicing your concerns regarding your stay at the Super 8 in January 2006. Since your stay, we have re-branded our hotel as a Thriftlodge. We bought new bedding for all of our guest rooms and our housekeeping manager has changed hands. Our new housekeeping manager, along with hotel management focuses on guest room cleanliness and...

Dear Alex, We are elated that you enjoyed your stay at the Super 8 in Lethbridge Alberta in 2005. We have installed a new system on all of our guest room televisions, including on demand movies and an on demand gaming system. Our restaurant has been replaced with a complimentary continental breakfast, which is something that many guests require as...

Thank you for voicing your concerns regarding your stay at the Super 8 Lehtbridge. Since your stay, we have been rebranded as a Thriftlodge and have changed management. Our new manager has been spending time changing tiles in the washrooms, painting guest rooms and performing routine maintenance on out property. We have a strict quiet time policy and when we...

Dear guest, We appreciate that you have taken the time to rate our hotel on Trip Advisor. Since your stay, we have been re-branded as a Thriftlodge. We do not have any pest control issues at the Thriftlodge Lethbridge. We utilize preventative maintenance, as opposed to reactive maintenance. Also, since our hotel has been re-branded, we have implemented a high...