I expected a lot more from this hotel. I read reviews and was genuinely excited to go to this hotel to experience all it had to offer. We came in with a storm happening and they didn't seem to care. The service at the desk was mediocre. The rooms are in serious need of a makeover and a good cleaning.... more

Waterpark is a big plus for this hotel, nice for the kids to stretch their legs after a long drive. Hot tub was shutdown for repair during our stay. Above average continental breakfast. Rooms were clean and a good size. more

Things I liked: 1.) Great place to bring a family (especially the Water Park) 2.) Room was very quiet and clean 3.) Free breakfast was above average Disappointments: 1.) Water Park was not as big as I thought it would be 2.) Jacuzzi was broken and off limits during my stay 3.) This place is a bit pricey, you will... more

Good family hotel. The pool was fun and the continental breakfast was great. The beds are comfortable and the rooms have mini-fridges and microwaves, coffeepots all of which is great! However did not find either the pool or the rooms overly clean. Our toilet was really gross when you looked at it and the pool seems like it needed a... more

I have stayed at this hotel a few times now. I have nothing to complain about. The staff have always been helpful, and the rooms have always been clean. Of course, by itself that's not good enough for *my* five-star rating. What clinches the deal is the waterpark. I travel on business, and so I don't stay into the weekend,... more

I had stayed here once before and it seemed OK. I arrived this second time and had work to do, so quickly went in and set up my laptop. I noticed the desk was sticky so went to the bathroom to find something to wipe it with and there was only 1 face cloth. When it was time for bed... more

For $95 a night (Amex Travel) -- you really can't lose. Spacious and clean room. Only beef was that my first day when I came home from work at 4pm my room had not been cleaned. Each subsequent day there were no problems. There is a complimentary continental breakfast but the food is nothing to write home about so its... more

we were visiting family in lethbridge and this hotel was great for my teenagers with the waterpark, although it seemed that summercamps were using the pool at times, breakfast , only hot item was sausage patties rest was the norm but nice. we had a 2 roomed apt with a bedroom with 2 double beds, very large and spacious, 2... more

This hotel is showing some age. Nothing was glaringly wrong, but I came away with a long list of minor annoyances knowing that I wouldn't stay here again. Booked into a two bedroom suite and was placed on the second floor with a view of air-conditioning vents. Seeing something other than the roof of the lobby would have been nice... more