Had a block booking for a soccer tournament. Appalling attitude of staff, manager, Johnny, had a bolshoi attitude, who upon checking in right way pointed out the rules that would get one evicted from the hotel - th gruff attitude more suited to a quartermaster than a hotel staff. Rooms were very average. Worse than the Canadian average. More

We stayed at Lethbridge Holiday Inn On September 30th to October 2nd, 2011,We were in room number 410. 1. Clogged Sink, repaired the next day, pipes leaked, used bucket provided by housekeeping for leak .2. TV CC did not work properly (my husband is hearing impaired) 3. Hot tub jets did not work at all, 4. Headboard was not attached... More

Stayed at this property many times when it was the Ramada Hotel... Wish they wouldn't of changed over to the Holiday Inn...Breakfast bar is now gone so you have to go over to Mr Mikes... Staff seem to of changed as well since the change over and not all for the best... I'll stick to the Other Ramada in town.. More

I have stayed at this property several times over the past years when it was still a Ramada. Renovations have updated and brightened the property. Staff are very friendly and helpful. The waterpark is a fun way to spend an evening and great for families. I no longer stay at this property when I am in Lethbridge since they discontinued... More

We stayed there for a few days while visiting family. Good facility. Only issue we had was with the attached restaurant, Mr. Mikes. We didn't find the breakfast to be very good, but there are many other restaurant very close by. More

The staff throughout the hotel are great. I believe this place used to be a Ramada however since the change it has been a great place to stay. The rooms are great, staff are wonderful and I really can't say any bad things about this establishment. The next time I am in Lethbridge, I'l be sure to go back to... More

love this hotel, wonderful staff and terrific water park. however when we got up in the morning to use the pool it was closed. there was no warning and so I would want to know in advance of staying if there would be a pool closure. hard on young kids More

The hotel was expensive in relation to other hotels (in particular Premier Hotel next door). Paid $60 more per and no breakfast bar as they had next door. Cleaning staff rude and intrusive. When they saw activity on the day of check out, they hounded us to leave and stood by the door with the cleaning cart @ the ready.... More

The Room was great very clean and the pool was fantastic my children loved it. The only thing I would say is the front desk staff should be a little more professional when dealing with customers. As a GM I understand when it is busy that we get a little short with our customers but we should not show them... More