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Holiday Inn Lethbridge

3.0 of 5
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2375 Mayor Magrath Drive South | Hwy 4 & Mayor Magrath Drive, Lethbridge, Alberta T1K 7M1, Canada (Formerly Ramada Hotel and Suites Lethbridge)
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Holiday Inn Lethbridge
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Ranked #9 of 19 Hotels in Lethbridge
A recent review
4 of 5 stars reviewed 3 weeks ago
fortq Canada
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141 reviews from our community

Traveler rating
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    53
    23
    17
    12
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57
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

front desk was helpful. the female guest service manager did not help me in any way. so disrespectful. wouldnt even come and talk to me in person. my room was not the room assigned to me they gave me a board room with 2 queens. had a horrible stay would never come back. its shocking how badly the manager denies... More 

Was this review helpful? Yes 2
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Briana J, Thank you for your comments in regards to your recent stay with us. We value all guest feedback and review all comments daily with our team to insure we address any concerns raised. Thank you once again. Sincerely, Tiffany More 

Canada
Top Contributor
153 reviews 153 reviews
66 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean and well run hotel in the centre of town . Excellent value makes this hotel a definite recommend . Have stayed here numerous times over the years and high standards have been maintained . Solid bet for Lethbridge.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear fortq, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and found you received value for your money. Thank you once again and I hope we have the honor of serving you again in the future. Sincerely, Tiffany More 

Kilkenny, Ireland
Contributor
16 reviews 16 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Shocking customer service Ordered a playpen for baby but they had none! No apologies! They expected baby to sleep in a bed!! Rooms fine. Bathroom outdated Can not get a glass of wine and bring it to the room Will never stay here again

Was this review helpful? Yes 4
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear oriordannoelle, Thank you for your comments in regards to your recent stay with us. We appreciate all feedback from our guests and review all comments daily with our management team to ensure any concerns can be dealt with. Thank you once again. Sincerely, Tiffany More 

Travelers are raving about these Lethbridge hotels

Calgary, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great customer service. Very clean rooms and hotel areas. Pool was dynamite for families and was clean and well maintained. Check in and check out smooth. No issues at this property. Mr. Mikes Steakhouse on site for breakfast, lunch and dinner was a great and affordable choice however there was MULTIPLE dining choices within walking distance.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Brandon O, Thank you for your comments in regards to your recent stay with us. We appreciate all feedback from our guests and review all comments daily with our team. I am happy to see you enjoyed your time with us and found our hotel to be top notch. Thank you once again and I hope to see you... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2015 via mobile

Checked in without reservation, no issues. Customer service was friendly. Rooms were updated and clean w microwave and mini fridge. Shower was great! Beds were comfy. Minor noise from other guests at night, there were lots of school groups staying but we hardly noticed them. Good location on Mayor McGrath.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear fkdubs, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and that we will have the pleasure of seeing you again the next time you visit Lethbridge. I will be sharing your comments with our team who appreciate guest feedback. Thank you once again... More 

Hinton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed April 2nd. Happy with the room , bed and pull out in the livingroom, bedroom had 2 beds. Our rooms faced the waterpark which the kids loved. Spacious room , TV's in both rooms. Hotel was in a good location , close to restaurants, highway to the states , etc...Good Price for the room that we got...

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Yerxinc, Thank you for taking to time to write a review in regards to your recent stay with us. We appreciate all feedback from our guests. I am happy to hear you found our family suites to be spacious and the kids enjoyed our water park. Thank you once again for your comments and I hope to see you... More 

Calgary, Canada
Top Contributor
247 reviews 247 reviews
102 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed April 3, 2015

I stayed at this hotel while en-route back to Calgary from a conference. The room was spacious and comfortable. However, the climate control was a wall unit and didn't have a thermostat, so you would have to turn it on and off to change temperature. Wireless internet was free and had good strength and speed. Parking was also free. The... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear PsychRN12, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us. We are in the process of installing thermostat controls in all our guest’s rooms to make temperature easier to control for our guests. I will be sharing your comments with our team who appreciate... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 3, 2015

We have just arrived and there is hair and a shampoo cap in the bathtub... Yuck. The water park looks like fun but we don't have time. No breakfast here. Beds are comfortable but the pillows are lumpy. The power bar doesn't work. I'm not sure if we will stay here again.

Was this review helpful? Yes 1
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Sarah R, Thank you for your comments in regards to your recent stay with us. We value all feedback from our guests and review all comments daily with our team to address any concerns raised. Thank you once again and I hope to see you again should your travels bring you back to Lethbridge. Sincerely, Tiffany More 

Creston, Canada
Top Contributor
70 reviews 70 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 29, 2015

This property has what you'd expect from Holiday Inn - comfortable beds, clean, up to date rooms and necessary amenities such as wifi, fridges and microwaves. It's perfect for larger families and sports teams as it has rooms with more beds than the average hotel room. The bathrooms are spacious with large vanities. But what brings large groups in is... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear bvb10, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and found the hotel to have the necessary comforts for families and sports teams. The water park is all ways a hit for young and young at heart and I am glad you had... More 

Manitoba, Canada
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 28, 2015

Pool area great for all ages and relaxing and fun after a long day on the road. Room was very clean, roomy bathroom with excellent shower (in suites at least), reasonably comfortable bed for good rest, friendly staff.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Valued Guest, Thank you for your comments in regards to your recent stay with us. We value all feedback from our guests and review all comments on a daily basis with our team. I am happy to hear you enjoyed your time with us and had to opportunity to utilize our water park facility. The water park is all... More 

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