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Holiday Inn Lethbridge

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2375 Mayor Magrath Drive South | Hwy 4 & Mayor Magrath Drive, Lethbridge, Alberta T1K 7M1, Canada (Formerly Ramada Hotel and Suites Lethbridge)
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Holiday Inn Lethbridge
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144 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (35)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (34)
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    (26)
All months
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here 13th June 2015 for my birthday and had booked the jacuzzi suite. It was beautiful, One of the biggest rooms we have ever had like 2 std rooms combined and the jacuzzi is massive! Great view with a balcony overlooking the pool, I was worried we would get noise till 10pm from the pool... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Wolfpack29, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us. I hope we have the honor of serving you again in the future. Tiffany More 

Calgary, Canada
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I checked out of the Holiday Inn Express mainly because the AC was so loud sleep was near impossible for me and this place was no better. This Holiday Inn may have had recent renovations and the tub and sink looked new and the room was clean, but what is up with the ancient heat and air conditioning system? Yikes!... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Donna M, Thank you for your comments in regards to your recent stay with us. We value all guest feedback and review all comments daily with our team to insure we address any concerns raised. Thank you once again. Tiffany Sullivan More 

Orange, Texas
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on our way to Alaska. Nice hotel, very friendly staff, room was clean and comfortable. Free wifi, close to restaurants, easy access from the highway. Had a very nice indoor water park, the only drawback was there was no breakfast included, other than that, great place to stay.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Steve F, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and found the Waterpark and other amenities useful. Thank you once again and I hope we have the honor of serving you again in the future. Tiffany Sullivan More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 3, 2015

front desk was helpful. the female guest service manager did not help me in any way. so disrespectful. wouldnt even come and talk to me in person. my room was not the room assigned to me they gave me a board room with 2 queens. had a horrible stay would never come back. its shocking how badly the manager denies... More 

Was this review helpful? Yes 2
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Briana J, Thank you for your comments in regards to your recent stay with us. We value all guest feedback and review all comments daily with our team to insure we address any concerns raised. Thank you once again. Sincerely, Tiffany More 

Canada
Level Contributor
168 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed May 3, 2015

Nice clean and well run hotel in the centre of town . Excellent value makes this hotel a definite recommend . Have stayed here numerous times over the years and high standards have been maintained . Solid bet for Lethbridge.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear fortq, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and found you received value for your money. Thank you once again and I hope we have the honor of serving you again in the future. Sincerely, Tiffany More 

Kilkenny, Ireland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 26, 2015 via mobile

Shocking customer service Ordered a playpen for baby but they had none! No apologies! They expected baby to sleep in a bed!! Rooms fine. Bathroom outdated Can not get a glass of wine and bring it to the room Will never stay here again

Was this review helpful? Yes 5
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear oriordannoelle, Thank you for your comments in regards to your recent stay with us. We appreciate all feedback from our guests and review all comments daily with our management team to ensure any concerns can be dealt with. Thank you once again. Sincerely, Tiffany More 

Calgary, Canada
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 25, 2015

Great customer service. Very clean rooms and hotel areas. Pool was dynamite for families and was clean and well maintained. Check in and check out smooth. No issues at this property. Mr. Mikes Steakhouse on site for breakfast, lunch and dinner was a great and affordable choice however there was MULTIPLE dining choices within walking distance.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Brandon O, Thank you for your comments in regards to your recent stay with us. We appreciate all feedback from our guests and review all comments daily with our team. I am happy to see you enjoyed your time with us and found our hotel to be top notch. Thank you once again and I hope to see you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015 via mobile

Checked in without reservation, no issues. Customer service was friendly. Rooms were updated and clean w microwave and mini fridge. Shower was great! Beds were comfy. Minor noise from other guests at night, there were lots of school groups staying but we hardly noticed them. Good location on Mayor McGrath.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear fkdubs, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and that we will have the pleasure of seeing you again the next time you visit Lethbridge. I will be sharing your comments with our team who appreciate guest feedback. Thank you once again... More 

Hinton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed April 2nd. Happy with the room , bed and pull out in the livingroom, bedroom had 2 beds. Our rooms faced the waterpark which the kids loved. Spacious room , TV's in both rooms. Hotel was in a good location , close to restaurants, highway to the states , etc...Good Price for the room that we got...

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Yerxinc, Thank you for taking to time to write a review in regards to your recent stay with us. We appreciate all feedback from our guests. I am happy to hear you found our family suites to be spacious and the kids enjoyed our water park. Thank you once again for your comments and I hope to see you... More 

Calgary, Canada
Level Contributor
254 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed April 3, 2015

I stayed at this hotel while en-route back to Calgary from a conference. The room was spacious and comfortable. However, the climate control was a wall unit and didn't have a thermostat, so you would have to turn it on and off to change temperature. Wireless internet was free and had good strength and speed. Parking was also free. The... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear PsychRN12, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us. We are in the process of installing thermostat controls in all our guest’s rooms to make temperature easier to control for our guests. I will be sharing your comments with our team who appreciate... More 

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