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Holiday Inn Lethbridge

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2375 Mayor Magrath Drive South | Hwy 4 & Mayor Magrath Drive, Lethbridge, Alberta T1K 7M1, Canada (Formerly Ramada Hotel and Suites Lethbridge)
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Holiday Inn Lethbridge
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146 Reviews from our TripAdvisor Community

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Traveler rating
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    54
    24
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (146)
  • Mar-May only
    (35)
  • Jun-Aug only
    (51)
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    (34)
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    (26)
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Camrose
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The pool is really fun, the pumps were broken for the spray part of the kids pool, but the little one didn't care. The wave pool was a hit with her. mr mikes is great and the hotel staff are really nice but the hotel needs some updating to say the least.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear rafter3C, Thank you for your comments in regards to your recent stay with us. We value all guest feedback and review all comments daily with our team to insure we address any concerns raised. Thank you once again. Sincerely, Tiffany More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay here for a night. Beds were so comfy and rooms are big. The waterslides are awesome and can use tubes to go down. Wave pool great too. Kids love it! Rates are great for having a good pool. No continental breakfast but Mr Mikes is attached to the hotel. Would stay here again anytime great way to keep kids... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Melinda P, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us. Thank you once again and I hope we have the honor of serving you again in the future. Tiffany More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2015

My husband and I stayed here 13th June 2015 for my birthday and had booked the jacuzzi suite. It was beautiful, One of the biggest rooms we have ever had like 2 std rooms combined and the jacuzzi is massive! Great view with a balcony overlooking the pool, I was worried we would get noise till 10pm from the pool... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Wolfpack29, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us. I hope we have the honor of serving you again in the future. Tiffany More 

Calgary, Canada
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 12, 2015

I checked out of the Holiday Inn Express mainly because the AC was so loud sleep was near impossible for me and this place was no better. This Holiday Inn may have had recent renovations and the tub and sink looked new and the room was clean, but what is up with the ancient heat and air conditioning system? Yikes!... More 

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Donna M, Thank you for your comments in regards to your recent stay with us. We value all guest feedback and review all comments daily with our team to insure we address any concerns raised. Thank you once again. Tiffany Sullivan More 

Orange, Texas
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 2, 2015

Stayed here on our way to Alaska. Nice hotel, very friendly staff, room was clean and comfortable. Free wifi, close to restaurants, easy access from the highway. Had a very nice indoor water park, the only drawback was there was no breakfast included, other than that, great place to stay.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Steve F, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and found the Waterpark and other amenities useful. Thank you once again and I hope we have the honor of serving you again in the future. Tiffany Sullivan More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 3, 2015

front desk was helpful. the female guest service manager did not help me in any way. so disrespectful. wouldnt even come and talk to me in person. my room was not the room assigned to me they gave me a board room with 2 queens. had a horrible stay would never come back. its shocking how badly the manager denies... More 

Was this review helpful? Yes 2
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Briana J, Thank you for your comments in regards to your recent stay with us. We value all guest feedback and review all comments daily with our team to insure we address any concerns raised. Thank you once again. Sincerely, Tiffany More 

Travelers are raving about these Lethbridge hotels

Canada
Level Contributor
168 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed May 3, 2015

Nice clean and well run hotel in the centre of town . Excellent value makes this hotel a definite recommend . Have stayed here numerous times over the years and high standards have been maintained . Solid bet for Lethbridge.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear fortq, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and found you received value for your money. Thank you once again and I hope we have the honor of serving you again in the future. Sincerely, Tiffany More 

Kilkenny, Ireland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 26, 2015 via mobile

Shocking customer service Ordered a playpen for baby but they had none! No apologies! They expected baby to sleep in a bed!! Rooms fine. Bathroom outdated Can not get a glass of wine and bring it to the room Will never stay here again

Was this review helpful? Yes 5
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear oriordannoelle, Thank you for your comments in regards to your recent stay with us. We appreciate all feedback from our guests and review all comments daily with our management team to ensure any concerns can be dealt with. Thank you once again. Sincerely, Tiffany More 

Calgary, Canada
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 25, 2015

Great customer service. Very clean rooms and hotel areas. Pool was dynamite for families and was clean and well maintained. Check in and check out smooth. No issues at this property. Mr. Mikes Steakhouse on site for breakfast, lunch and dinner was a great and affordable choice however there was MULTIPLE dining choices within walking distance.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear Brandon O, Thank you for your comments in regards to your recent stay with us. We appreciate all feedback from our guests and review all comments daily with our team. I am happy to see you enjoyed your time with us and found our hotel to be top notch. Thank you once again and I hope to see you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015 via mobile

Checked in without reservation, no issues. Customer service was friendly. Rooms were updated and clean w microwave and mini fridge. Shower was great! Beds were comfy. Minor noise from other guests at night, there were lots of school groups staying but we hardly noticed them. Good location on Mayor McGrath.

Was this review helpful? Yes
Tiffany S, Manager at Holiday Inn Lethbridge, responded to this review

Dear fkdubs, Thank you for your comments in regards to your recent stay with us. I am happy to hear you enjoyed your time with us and that we will have the pleasure of seeing you again the next time you visit Lethbridge. I will be sharing your comments with our team who appreciate guest feedback. Thank you once again... More 

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