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Sandman Hotel Lethbridge

421 Mayor Magrath Drive, Lethbridge, Alberta T1J 3L8, Canada
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Sandman Hotel Lethbridge
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Sandman Hotel Lethbridge
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59 reviews from our community

Traveler rating
    16
    17
    16
    4
    6
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16
14
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Alberta, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here in February on business for the farm show. Check in was breeze and front desk staff was very pleasant and courteous. Room was very clean and well made, cleaned to perfection. I did notice that the room was cold and changed the heat setting. After returning from setting up for the trade show my room was still... More 

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SandmanLethbridge, General Manager at Sandman Hotel Lethbridge, responded to this review

Dear Guest, Thank you for choosing the Sandman Hotel for your visit to Lethbridge this past February! I really appreciate you're feedback and I will pass it along to my team as I 'm sure it will make them very happy. Please be so kind and contact me at gm_lethbridge@sandman.ca as I would like to reward you for your kind... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 28, 2015

I work out of town from Calgary. When I come down to Lethbridge, every two weeks, my company insists we stay at The Sandman hotel in Lethbridge. While staying at The Sandman hotel, my fellow technicians have to endure the disgusting bathtubs (that fill as you shower), lack of wifi (or intermediate signal depending on the floor), pool and gym... More 

Was this review helpful? Yes 1
SandmanLethbridge, General Manager at Sandman Hotel Lethbridge, responded to this review

Dear Guest, Please accept my sincerest apologies as we were unable to meet your standards when you last stayed with us this January. As a new General Manager at this location I have made it my top priority to bring the room cleanliness and service to a whole new level and we are seeing significant improvements in both areas. I... More 

Calgary, AB, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 25, 2015

Rooms are clean, beds and linens are very comfortable. Modern bathroom fixtures. Tasty in room coffee. Pool is large, clean and a nice temperature, we really enjoyed it. Be warned that the pool is salt water and it really irritated mine and my daughter's eyes so maybe don't open eyes under water or bring goggles! Would be nice if there... More 

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SandmanLethbridge, General Manager at Sandman Hotel Lethbridge, responded to this review

Dear Guest, Thank you for choosing the Sandman Hotel for your past trip to Lethbridge this January. I really appreciate you taking the time and sharing your feedback on TripAdvisor as it means a lot to myself and my team. Please be so kind and contact me at gm_lethbridge@sandman.ca as I would like to reward you for your kind feedback... More 

Regina, Canada
1 review
5 of 5 stars Reviewed January 18, 2015

We stayed at the sandman lethbridge on 3rd jan 2015 for 4 nights, my husband had read the reports on here and was not happy i booked it. but having paid for the stay we decided to go. When we arrived the roads were really bad and slippy. we found the car park had been cleared and the entrances were... More 

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SandmanLethbridge, General Manager at Sandman Hotel Lethbridge, responded to this review

Dear Guest, Thank you for choosing the Sandman Hotel for your past stay in January! I really appreciate your feedback in regards to your stay and I will make sure to pass it along to my team as it will make them very happy! Please be so kind and contact me at gm_lethbridge@sandman.ca as I would like to reward you... More 

1 review
1 of 5 stars Reviewed September 27, 2014

Stayed here for 6 nights have killed atleast one bug a day, by the windows are all kind of dead bugs etc, beds are rock hard can feel the springs havnt slept in 6 nights, you can here every conversation from the room next to you! Needs major renos don't stay here!

Was this review helpful? Yes
SandmanLethbridge, General Manager at Sandman Hotel Lethbridge, responded to this review

Dear Guest, Thank you for choosing the Sandman Hotel for your past trip to Lethbridge last September. I would like to apologize for not meeting your expectations and I assure as a new General Manager at this property I made it my top priority to improve and solve some of the cleanliness challenges we've been facing during the warm seasons.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed September 7, 2014

We stayed here one night on our way through Lethbridge. The room was generally clean, although the floors could have been cleaner. The furniture was quite old and worn. I also didn't feel like the bed spreads were very clean. I am assuming sheets were clean though. I wouldn't stay there longer than one night. I had a toddler with... More 

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SandmanLethbridge, General Manager at Sandman Hotel Lethbridge, responded to this review

Dear Tammy, Thank you for choosing the Sandman Hotel for your stay in Lethbridge last September. I appreciate you sharing your feedback in regards to your stay and I would like to inform you of that since your last stay we have replaced mattresses/linen and duvet covers throughout the hotel with brand new ones. I would like to assure you... More 

Regina, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

I stayed here for a baseball tournament in town. It was a nice location to the field, not a lot of restaurants within walking distance (maybe cause it rained a lot, we weren't walking). Staff was great, renovated lobby was very nice. Rooms need updating, I hope this is next on the Reno list.

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1 review
3 of 5 stars Reviewed July 30, 2014

Have stayed here numerous times for out of town work. Usually for 4-5 days. It's clean, staff are friendly and fast with anything you ask. One thing i continually come across is the shower doesn't drain properly and your feet get a bath. Exercise room is small. Couple cardio machines and an "all in one" weight machine. Pools appears clean.... More 

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Halifax, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

My wife and I stayed at the Sandman in Lethbridge for 3 nights in June 2014, I must say it was the best nights sleep id had in ages. We arrived at short notice and had to find a room at short notice, All i can say is we were sorted out on the spot by the lady on the... More 

Was this review helpful? Yes 1
Top Contributor
64 reviews 64 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 14, 2014

I was put up here by a company for a business trip. Rooms were nice and comfortable but the cleaning service would change its quality every day. One of the most unpleasant experiences was the laundry service - we could not get it done for a week. Every time they would be busy and would tell us to try the... More 

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