This land mark hotel on Mayor McGrath Drive first called the Heidelberg, then the Best Western Heidelberg is now Ramada Lethbridge. Nothing much has changed although it is claimed that renovations were completed in 2011.
I have stayed there many times over the last half dozen years. It is my preferred hotel in Lethbridge for good value, a quiet night’s...
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Dear valued guest,
Thank you very much for your positive review of the Ramada Lethbridge. I am pleased to hear you have us as your preferred hotel in Lethbridge. We have recently placed microwaves in all of our King rooms for the convenience of our guests. I am happy to hear you enjoyed our eggs and sausage which we have...
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The hotel room was very large as was the bathroom. I have to say it was clean as well. On the other hand the brick motif is not exactly the most atteractive. The breakfast was basically cereals, muffins and the like with the exception of a waffle maker which did the job pretty well. The beds were comfortable and the...
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Dear valued guest,
Thank you for your review of the Ramada Lethbridge. I am glad you enjoyed our large room/bathroom. We also have very large windows that can make for excellent views on our higher floors. Our brick motif is something we are proud of and we feel it gives our hotel a sense of quality and security. If you...
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Check on was 3:00 and we waited till 4:30 before our room was cleaned and we could get in.
Just finished my second stay at this hotel, but my first stay since it changed to a Ramada. The only thing I don't like about this hotel is the fact it does not have a pool or hot tub. The room quality is very good. Very clean rooms with comfy beds. I like the old school retro looking brick walls....
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Dear Valued Guest,
Thank you for taking the time to write about your recent stay at the Ramada Lethbridge. We are glad you enjoyed your stay here. We also are a fan of our brick walls. We hope you try our restaurant next time you are in town. We receive a lot of positive reviews about Namu Korean and Western...
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Stayed for 2 nights on business, had a great room with flat screen tv, room was was neat and clean, staff was polite, free breakfast was great.
Hello,
Thank you for your positive review about our hotel. Our management and staff work hard to make sure our guests receive great service and nice clean rooms. Thank you for your comments on our deluxe continental breakfast. We hope to welcome you back someday.
Cheers,
Brian Um - General Manager
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The rooms are very outdated. The exposed brick was really too "mod" for me.
The shower needed to be turned all the way on hot and none on cold to even get a good temperature. The nightstand had a lot of dust on it. The TV channels were good. The bedding again, outdated. The bed was very uncomfortable and I...
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I want to thank you for taking the time to share your thoughts during your stay with us, and would like to apologize for not exceeding your expectations.
We had just joined the Ramada family in June 2011. We are constantly improving our hotel. In the past year, our hotel saw upgrades in the bathrooms to a granite vanity, as...
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We have 4 children and were accomodated into 1 room for a change which was nice. It was an L-shape so we could put 2 to bed early if we wanted. It was nice to have the different pools in the waterslide park to accomodate all the ages of our children.
Staff were young, but very professional. Lobby and elevator seemed stuck in time (70s), but all was clean, and the rooms were very comfortable, super clean, and enjoyed the views from large windows. Bathrooms were fine. Beds were comfy. No complaints at all. Would stay here again. Oh - and the best thing about their complimentary breakfast were the waffles,...
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Thank you for your response during your recent stay with us. Our staff take pride in ensuring that all guests that stay with us enjoy excellent customer service and a clean room.
Though our hotel was built in 1974, we are committed in constantly upgrading to keep up with the times. Comments like yours is why we do it.
We...
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Stayed here last week, rooms were quiet and comfortable lobby looks inviting but the rooms need a little work overall great place to stay!
Clean, roomy, quiet, easy to locate & located close to a lovely park to stetch your legs after a long journey.
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