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Ramada Lethbridge

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1303 Mayor Magrath Drive South, Lethbridge, Alberta T1K 2R1, Canada (Formerly Heidelberg Inn)
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Ramada Lethbridge
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165 Reviews from our TripAdvisor Community

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Traveler rating
    41
    56
    47
    12
    9
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48
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (54)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (32)
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    (28)
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Medicine hat
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

the ramada in Lethbridge was a place clean facilities and friendly staff they had a nice breakfast the building is older but well maintained in a good area with lots of restaurants in the area good place to stay

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of our hotel! I am glad you found our hotel to be clean and our staff friendly! Having a nice clean place to stay and providing good customer service is very important to us. We thank you for your stay and hope we may look forward to being of service to you again... More 

Calgary, Alberta
1 review
4 of 5 stars Reviewed 6 days ago NEW

We were in Lethbridge for our best friends wedding. When we got to the hotel we were greeted right away and in a professional manner. Took no time to get us into a room. The room was right across from the elevator which I thought would be a lot more noise then it actually was. I requested extra coffee -... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review and nice rating of the Ramada Lethbridge. I am happy to hear you had an excellent stay with us and for the staff experiences you mentioned regarding the amenities and ironing board! I apologize for the less than positive experience you had with the restaurant attendant. Good customer service is very important to... More 

Calgary, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice facility, a little older, but in good condition. Nice hot breakfast with scrambled eggs, sausage, cereal, pan cakes, oatmeal, fruit and toast.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your kind review and nice rating of the Ramada Lethbridge! I am glad to hear you found our facility to be nice and that you enjoyed our complimentary hot breakfast! We thank you for your stay and hope we may look forward to being of service to you again in the future. Sincerely, Brian Um... More 

Alberta Canada
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No complaints. This is a bit dated hotel, well located. The bed was comfortable and there are many places to eat close by. Good for short stay. Water pressure was weak in the shower so hard to get the soap off. The receptionist on our arrival was very friendly and helpful.

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of our hotel. I apologize for the water pressure issue you mentioned and will check to make sure the proper operation of all fixtures. I am glad you found our bed to be comfortable and the location to be convenient for your needs! I am also glad to hear your check-in service was... More 

Adrian
1 review
5 of 5 stars Reviewed 3 weeks ago

The folks at the front desk were incredibly accommodating! We needed two rooms for two nights and the entire city of Lethbridge was booked due to sporting events. The two ladies at the front desk told us they were sold out, but with great effort were able to make it work during a difficult time for us as we had... More 

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your kind review and nice rating of the Ramada Lethbridge! It is very nice to hear your positive comments regarding our staff and I am glad to hear that you found our customer service to be helpful and understanding to your needs. Good customer service is very important to us! We appreciate your kind words... More 

Alma, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel.....offer soup and cookies during the day. Have a great breakfast. Bed was very comfortable. And accommodated us with some breakfast even at 4:30 am. Would recommend.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your kind review and nice rating of the Ramada Lethbridge! I am so pleased to hear you had a good stay with us! I am also glad to hear you had a great breakfast and you found your bed to be comfortable, We thank you for staying with us at the Ramada Lethbridge and hope... More 

Great Falls, Montana
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was clean. The personnel were friendly and helpful. We were lucky to have a room behind the elevator, so we were in a quiet area. Housekeeping accommodated our needs. We would definitely stay there again.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your kind review of the Ramada Lethbridge. I am glad to hear you had a pleasant stay with us! I am also happy to hear that our staff was friendly and helpful. Good customer service is very important to us! Thank you for staying with us and we hope we may look forward to being... More 

Lethbridge, Canada
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

My only complaint is that the room we were in had an adjoining door to the next room which made it very easy too hear whomever was staying there. Unfortunately they stayed up late which made it difficult too get much sleep.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of the Ramada Lethbridge. I am glad you had a comfortable stay with us! I apologize for the noise issue you experienced during your stay. Issues such as these are resolvable if we are made aware of them as they are happening. If we failed to address this issue after it was reported... More 

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