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Ramada Lethbridge

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1303 Mayor Magrath Drive South, Lethbridge, Alberta T1K 2R1, Canada (Formerly Heidelberg Inn)
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Ramada Lethbridge
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Ramada Lethbridge
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135 reviews from our community

Traveler rating
    31
    42
    43
    12
    7
See reviews for
41
26
5
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (32)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (28)
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Victoria, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

This is our second time booking the Ramada Lethbridge hotel. Our first stay wasn't great but we decided to give it a second chance. I really wish we hadn't. We arrived at 4:30 pm, our room was still not ready. We needed to leave at 5 for dinner and to get to our event. We ended up putting our luggage... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review. I am sorry we did not have your room ready upon your arrival and for the noise issues you experienced during your stay. We take all noise complaints seriously and sincerely regret if we did not have the opportunity to address them during your stay. We will be looking at ways to improve... More 

Medicine Hat, AB
1 review
4 of 5 stars Reviewed 3 weeks ago

a nice place. the room was just the right size for 2 people and was very clean. when I am travelling on business, I don't need dazzling, I need clean, affordable and location. The Ramada fit all three perfectly!

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your kind review of the Ramada Lethbridge. We are pleased to hear of your good stay with us! We always try our best to give good customer service and hotel cleanliness is very important to us. We hope we may look forward to being of service to you again in the future. Sincerely, Brian Um... More 

Stonewall, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overnight stay. Convenient location. Korean restraunt attached to hotel was very good. Free breakfast was sufficient. Room was large and everything worked fine. No complaints but rate was higher then I would have thought. Staff very cooperative and pleasant.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of our hotel. I am glad you found our location convenient and your room to be of good size. I am also happy to hear you enjoyed the restaurant and your positive comments regarding our staff. Good service is very important to us. We appreciate your comments and hope we may look forward... More 

Campbellton, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked this hotel on our way to British Columbia and was very pleased with the Ramada. The rooms were a little dated but comfortable. The TV didn't work in our first room, but the staff gladly switched us to a second room right down the hall. There was several pieces of workout equipment in the fitness room and very wide... More 

Was this review helpful? Yes 1
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of the Ramada Lethbridge. I am glad to hear that you were happy with your stay at our hotel and that you enjoyed our hot continental breakfast! I am also happy to hear our staff was friendly and helpful to your issues during your stay, Good customer service is very important to us.... More 

Regina, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All in all I was happy with Ramada, Location, staff etc. I was in Lethbridge and looking forward to the breakfast offered. It was supposed to be available at 6:30 am. Due to "staffing" problems, we did not get coffee until 6:45 and waffles a few minutes later. As I had a meeting to attend I have no idea what... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for reviewing our hotel. I am glad to hear that your overall stay with us was good. I apologize for your experience with the breakfast. I was notified at home about a staff no show around 6:00 am and I arrived at the hotel at 6:15 to prepare the breakfast. This was an isolated incident and... More 

Calgary, Canada
1 review
3 of 5 stars Reviewed 5 weeks ago

The building is outdated, with weakly running heat and a bathroom that really needs to be updated. The continental breakfast is the same as anywhere, with scrambled eggs, a waffle iron, etc. The staff are friendly but the front desk is incredibly slow. Always slow to answer the phone to take a reservation, and only one person works the desk... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, I am sorry for the service issues you experienced during your stay. I regret that we did not have the opportunity to address your concerns during your stay with us. I am glad to hear you found our staff to be friendly. We do schedule additional desk staff when we are busy. We appreciate your comments and hope... More 

Penticton, Canada
1 review
5 of 5 stars Reviewed February 18, 2015

The only confusion was the fact that the last time I stayed there it was called the Heidelberg, so booking was somewhat confused.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of the Ramada Lethbridge and for your return patronage! I am glad to hear your stay was clean, comfortable and uncomplicated. We will continue to do our best to give our guests the best possible service and stay with us. We hope we may look forward to being of service to you the... More 

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