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Ramada Lethbridge

3.0 of 5 1303 Mayor Magrath Drive South, Lethbridge, Alberta T1K 2R1, Canada (Formerly Heidelberg Inn)
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Ramada Lethbridge
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Ramada Lethbridge
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128 reviews from our community

Traveler rating
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    40
    11
    7
See reviews for
39
25
5
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Regina, Canada
2 reviews
4 of 5 stars NEW

All in all I was happy with Ramada, Location, staff etc. I was in Lethbridge and looking forward to the breakfast offered. It was supposed to be available at 6:30 am. Due to "staffing" problems, we did not get coffee until 6:45 and waffles a few minutes later. As I had a meeting to attend I have no idea what... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for reviewing our hotel. I am glad to hear that your overall stay with us was good. I apologize for your experience with the breakfast. I was notified at home about a staff no show around 6:00 am and I arrived at the hotel at 6:15 to prepare the breakfast. This was an isolated incident and... More 

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Calgary, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

The building is outdated, with weakly running heat and a bathroom that really needs to be updated. The continental breakfast is the same as anywhere, with scrambled eggs, a waffle iron, etc. The staff are friendly but the front desk is incredibly slow. Always slow to answer the phone to take a reservation, and only one person works the desk... More 

Review collected in partnership with Ramada

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Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, I am sorry for the service issues you experienced during your stay. I regret that we did not have the opportunity to address your concerns during your stay with us. I am glad to hear you found our staff to be friendly. We do schedule additional desk staff when we are busy. We appreciate your comments and hope... More 

Penticton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The only confusion was the fact that the last time I stayed there it was called the Heidelberg, so booking was somewhat confused.

Review collected in partnership with Ramada

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Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of the Ramada Lethbridge and for your return patronage! I am glad to hear your stay was clean, comfortable and uncomplicated. We will continue to do our best to give our guests the best possible service and stay with us. We hope we may look forward to being of service to you the... More 

Red Deer, Canada
Top Contributor
78 reviews 78 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There was nothing really bad about this place, but nothing out of the ordinary either. Service was ok and room was clean. One complaint I do have is the bathroom is all old brick, which made the bathroom very cold. After having a shower we couldn't even stand on the bathroom floor it was so cold, had to put a... More 

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of our hotel. I apologize that your bathroom was cold during your stay, This was/is not a conditional issue of our hotel. Our bathroom heating pump was not turned on after we had serviced our heating system and this has since been immediately rectified. I'm sorry to hear about your issues with the... More 

Saskatoon, Saskatchewan, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean and quiet. The staff was very pleasant. Great Korean/sushi restaurant right in the hotel. Would stay here again.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your kind review of the Ramada Lethbridge. We really appreciate your comments about our staff and hotel cleanliness. We are glad to hear you enjoyed your meal at our onsite restaurant. We would be pleased to have your continued patronage at our hotel and thank you once again for sharing your experience with us. Sincerely,... More 

Edmonton
1 review
4 of 5 stars Reviewed 5 weeks ago

We were pleased from the beginning at the front desk--the restaurant was a very pleasant surprise. All staff were friendly and helpful

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your kind review of the Ramada Lethbridge. We appreciate your kind comments regarding your check-in and overall staff service. Good customer service is extremely important to us. I am glad to hear you enjoyed the food at our on site Namu Grill & Sushi restaurant. We thank you for staying with us and hope we... More 

Chestermere
2 reviews
4 of 5 stars Reviewed January 10, 2015

Older hotel but well maintained and up to date furnishings. Comfortable beds and good sound insulation from both outside and internal noises. Need to upgrade TV package as I could not see local hockey.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you for your review of the Ramada Lethbridge. I am glad to hear you had a comfortable and quiet stay with us. I am happy to hear our location was convenient for your needs and your comments about our newer furnishings. We appreciate your feedback and will continue to consider ways to improve our services for our... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed January 4, 2015

Wonderful hot continental breakfast . Lots of pillows with extras in the drawers. Interesting mural from when the hotel was called the Heidelberg and was Dutch run King size bed was firm.

Review collected in partnership with Ramada

Was this review helpful? Yes
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review

Dear Guest, Thank you so much for your kind review of the Ramada Lethbridge. It was very nice to hear that you enjoyed our room and guest amenities. I am also glad to hear you enjoyed our hot continental breakfast! We are encouraged by your comments and will continue to do our best to serve all of our guests! We... More 

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Additional Information about Ramada Lethbridge

Address: 1303 Mayor Magrath Drive South, Lethbridge, Alberta T1K 2R1, Canada (Formerly Heidelberg Inn)
Phone Number:
Location: Canada > Alberta > Lethbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Lethbridge 3*
Number of rooms: 66
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Also Known As:
Ramada Lethbridge Hotel Lethbridge
Best Western Lethbridge
Lethbridge Best Western
Ramada Lethbridge Alberta

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