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All 19 Lethbridge hotels

Holiday Inn Express Lethbridge

2.5 of 5 Hotel   |   120 Stafford Drive South, Lethbridge, Alberta T1J 4W4, Canada
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Ranked #9 of 19 Hotels in Lethbridge
A recent review
5 of 5 stars reviewed 4 days ago
Iowagmama Iowa
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114 reviews from our community

Traveler rating
    28
    43
    21
    14
    8
See reviews for
33
14
9
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Iowa
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love the comfy clean beds and lots of pillows! Staff pleasant and especially helpful in answering our questions. Appreciated their suggestions for good restaurants. Breakfasts are super plentiful with healthy selections and something for everyone. Always a great place to stay.

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Iowagmama, Thank you for taking the time to write us a review. We at the Holiday Inn Express & Suites love hearing from our guests. It is great to see that we were able to help you; our staff are very knowledgeable about the surrounding area and are always ready to answer any questions. We are glad that you... More

rosie
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for work and had no problems:) The check in was quick and friendly. My room was clean and spacious...maybe I was upgraded as my company paid the corporate rate (usually more than the intranet prices). Breakfast both mornings had lots of choices and the pancake maker...so fun for me even as an adult! The mall is about a... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Lovesdogsandthebeach, The Holiday Inn Express & Suites Lethbridge would like to thank you for writing us a review. It is wonderful to see that your experience with us was comfortable and accommodating. We are glad that you were able to enjoy our amenities, such as the breakfast (don't worry - the pancake machine is our favourite too!). Please know... More

netherlands
Top Contributor
201 reviews 201 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We were at this hotel for a weekend. Being platinum member we were upgraded to a nice room which was spacious and very clean. People at the frontdesk were friendly and helpful. Breakfast was like usual at HI Express. Defenitely a good place to be at Lethbridge.

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Strandman46, Thank you for writing us a review! We love hearing from our guests about their stays. It is great to see that you had a good experience with us overall. We are glad that you found our Front Desk staff to be friendly and your room pleasant. We hope that you will be back to stay with us... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I would never stay here. A friend of mine stayed in this hotel and had her very expensive and custom wedding veil stolen from their room 6 days before their wedding. When the front desk was asked to contact a manager, they were less than helpful and refused to let them speak with anyone, let alone check the garbage/recycling bins... More

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear 03Lissa03, Thank you for taking the time to share your experience with us. Although you did not stay with us, we understand that you experienced a very serious problem. Please know that the manager had already been in contact with the bride, was fully aware of the issue and the hotel was working hard to locate the missing item... More

Medicine Hat, Alberta
Top Contributor
109 reviews 109 reviews
27 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean well kept rooms. Typical morning fare for breakfast. Good downtown location. I. Rooms clean and well kept. This is generally a quiet hotel. Right next door to Galt park . There's also a large shopping mall within one block

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Drifter235, The Holiday Inn Express & Suites Lethbridge would like to thank you for your review. We enjoy hearing feedback from all of our guests! It is great to see that you had a good experience with us overall. We are glad that you were able to take advantage of our downtown location, hopefully you were able to visit... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a couple of days while moving my kid to the University (ULeth). Located in downtown Lethbridge, just a short walk from the mall and basically 10 minutes drive from everywhere. The hotel staff is really friendly and eager to serve, the breakfast is very good and with lots of options, and the common areas are very well... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Carmiran, Thank you for taking the time to write us a review. We at the Holiday Inn Express & Suites are very happy to see that you had a great experience with us and that we were able to be a part of this exciting time for you and your family. It is nice that you were able to... More

Jackson, Minnesota
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Lethbridge Holiday Inn Express in May 2014 and found it to be a great hotel, excellent location, really easy to get to (especially welcome for people coming from the states). The hotel lives up to the standards I am used to with IHG hotels, very clean room, generally quiet hotel and even has a restaurant/bar right... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear PhilK03, The Holiday Inn Express & Suites Lethbridge would like to thank you for taking the time to write us a review. We love hearing from our guests and their stays. The staff will be happy to hear your kind words about them. We are glad that you had an excellent experience with us and were able to enjoy... More

Calgary, Canada
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel charges you 4 star price, and provides 0 star service and environment. Everything seems broken, for example, elevator, air conditioner, fridge, tv etc. They changed their name to Holiday Day Express Motel. When you pay $150 a night, you should receive very comfortable clean room,not everything broken kind of thing. Never go back again.

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear JoJo358, Thank you for taking the time to write a review. We appreciate all your feedback as it allows to target problem areas, such as the issues you mentioned. Unfortunately, we had an unusual occurrence where things went down unexpectedly. We sincerely apologize for this as we understand that it severely affected your stay and experience with us. Please... More

Nanaimo, Canada
2 reviews
4 of 5 stars Reviewed July 14, 2014

We always try to stay at the HIE hotels. This one measured up with others. Rooms were nice and clean, bed was comfortable and the pool was great for the kids. We would definitely stay there again. The only problem we had, was the air conditioner didn't seem to be working at 100%. It gave off cool air but didn't... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Simplyt43, Thank you for taking the time to write us a review. It is wonderful to see that the Holiday Inn Express & Suites Lethbridge as met your expectations! We are glad that you were able to enjoy our amenities like the pool. We would also like to apologize for the issue with the air conditioner and please note... More

Swift Current, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 17, 2014

Pool, rooms , breakfast, all great!! Front desk very helpful as well. We have stayed here numerous times this year & very pleased with service, rooms & variety at breakfast. You are better to call hotel to book or book online.the 1-800 numbers reservation was messed up, but front desk staff were quick to fix the problem

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear GmaCathy, Thank you greatly for your review. We at the Holiday Inn Express & Suites Lethbridge are ecstatic that you had a fantastic stay with us. It is good to see that you were able to enjoy all of our amenities such as the breakfast and the pool. Although you experienced an issue, it is wonderful to see that... More

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Additional Information about Holiday Inn Express Lethbridge

Address: 120 Stafford Drive South, Lethbridge, Alberta T1J 4W4, Canada
Phone Number:
Location: Canada > Alberta > Lethbridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lethbridge 2.5*
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Also Known As:
Holiday Inn Express Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge
Lethbridge Holiday Inn Express
Holiday Inn Express Lethbridge Alberta

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