We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Lethbridge hotels

Holiday Inn Express Lethbridge

2.5 of 5 Hotel   |   120 Stafford Drive South, Lethbridge, Alberta T1J 4W4, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
SAVE between 10-30%!
Save Saved
You added Holiday Inn Express Lethbridge to your Saves list
Holiday Inn Express Lethbridge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
65%
Ranked #8 of 19 hotels in Lethbridge
A recent review
4 of 5 stars reviewed 1 week ago
Simplyt43 Nanaimo, Canada
  • Overview
  • Reviews (106)
  • Photos (27)
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

106 people have reviewed this hotel

Traveler rating
    26
    39
    21
    14
    6
See reviews for
31
13
8
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Nanaimo, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

We always try to stay at the HIE hotels. This one measured up with others. Rooms were nice and clean, bed was comfortable and the pool was great for the kids. We would definitely stay there again. The only problem we had, was the air conditioner didn't seem to be working at 100%. It gave off cool air but didn't... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Simplyt43, Thank you for taking the time to write us a review. It is wonderful to see that the Holiday Inn Express & Suites Lethbridge as met your expectations! We are glad that you were able to enjoy our amenities like the pool. We would also like to apologize for the issue with the air conditioner and please note... More

Swift Current, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Pool, rooms , breakfast, all great!! Front desk very helpful as well. We have stayed here numerous times this year & very pleased with service, rooms & variety at breakfast. You are better to call hotel to book or book online.the 1-800 numbers reservation was messed up, but front desk staff were quick to fix the problem

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear GmaCathy, Thank you greatly for your review. We at the Holiday Inn Express & Suites Lethbridge are ecstatic that you had a fantastic stay with us. It is good to see that you were able to enjoy all of our amenities such as the breakfast and the pool. Although you experienced an issue, it is wonderful to see that... More

Golden
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 2, 2014

In town for the car show so we had large SUV, car trailer and classic car to park. They were able to accommodate us with trailer parking right by the front door, I always worry about leaving an expensive car out overnight but not here! They also let me park in front of the trailer making it very secure. Great... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Dantanman, Thank you very much for your review! The Holiday Inn Express & Suites Lethbridge is glad to hear that you had a great experience during your stay. We try our best to go above and beyond for our guests and it's nice to see that that's being accomplished. Again, we thank you for your review and hope to... More

Sydney, Australia
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 20, 2014

The Holiday Inn Express is a convenient option for those wanting to stay in Lethbridge. The hotel is located just off the main highway (Highway number 3) and is close to the centre of town. This makes the hotel either an ideal stopover to those passing through or convenient accommodation for business in Lethbridge. A large proportion of the weekday... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Hi Mark S., Thank you very much for taking the time to write a review. We at the the Holiday Inn Express & Suites Lethbridge appreciate any feedback from our guests as it helps us target any problem areas that we may need to improve on. We are glad to see that you enjoyed your stay overall. At peak times,... More

Calgary, Canada
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 1, 2014

I stay at Holiday Inn's all over when I am in a smaller town mostly when choices are limited. This one is in a good location and the staff are all very nice but the rooms are just average and the beds not comfortable enough to set it apart from other mid to lower priced hotels, The free breakfast is... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review

Dear Donna M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the bed, breakfast and the room amenities. We will look into this concerns. I assure you the feedback of... More

Calgary, Alberta, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed April 27, 2014

We were here last week with a couple of friends. The hotel is conveniently located close to shops and restaurants. We were greeted by cheerful and accommodating staff, Carl. Our room was large and clean. The beds are triple sheeted and with pillow selections. The bathroom has clean towels with amenities. The only thing negative in the room is the... More

Was this review helpful? Yes
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Nilo, Thank you very much for your review. We at the Holiday Inn Express & Suites greatly appreciate you taking the time to write about your experience. We are very glad to see that you had a great stay overall and that you were able to enjoy are excellent bedding, breakfast, pool and our amazing front desk staff! Also,... More

Red Deer, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 15, 2014

I've stayed a few times at this hotel but this last time I feel the hotel has really gone down hill. It is not as clean as it used to be, the sheets were very wrinklely, worn out and grey looking. The towels were greyish and not white at all. Overall cleanliness feels and appears dirty. The windows rattle from... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review

Dear Sandy M, Thank you very much for sharing your experience with us. Please accept our sincere apologies for falling short of your expectations particularly with the cleanliness of the room. Please know that we treat this issue seriously as this will be forwarded to the appropriate department. The feedback we receive from our valued guests, like you, enables us... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 12, 2013

Stayed at the Inn while Lethbridge had a major a soccer tournament. After Taxes, we paid over $200.00 per room. Air conditioner was noisy, and woke me up every time it started, I had to shut it off. I could not connect to the internet and was given a 1-800 number for help. I am still waiting for a return... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review

Dear Bryan B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the ambient noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Rotterdam, Zuid-Holland, Netherlands
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2013

breakfast was every day the same. I think that is boring, The day shift isvery nice and friendly and helpfull. But the night shift can be more friendly and show more intrest in the gast.The rooms are not all ways clean.The bed is oke. The location of the hotel is very good, Puplic transportation is vey close to the hotel... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review

Dear 350traverler, We appreciate that you took the time to share your review of your recent experience at our property. This feedback is very helpful to us as we establish our best path to providing successful guest satisfaction. Please accept our sincere apology for the shortcomings you experienced and regret our hotel did not live up to your expectations in... More

Alberta
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 18, 2013

Good location, clean and modern hotel. The staff was nice enough, just not overly helpful or happy to be there. The room itself was big, a bit sparse but comfortable. Clean with nice amenities in room. One of the two elevators was out of order during our stay, which made waits for the one car a bit long... wouldn't have... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review

Dear candpmommy, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. I'm sorry your stay was negatively affected by the noise created by other guests. I have taken note and wish to thank... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Lethbridge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Lethbridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Lethbridge

Address: 120 Stafford Drive South, Lethbridge, Alberta T1J 4W4, Canada
Phone Number:
Location: Canada > Alberta > Lethbridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lethbridge 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Tingo, BookIt.com, BookingOdigeoWL, Despegar.com, Hotels.com, Agoda and Venere so you can book your Holiday Inn Express Lethbridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge
Lethbridge Holiday Inn Express
Holiday Inn Express Lethbridge Alberta

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the newly opened Holiday Inn Express Hotel & Suites in Lethbridge located in the heart of downtown Lethbridge. We are close to many attractions such as golf, shopping, restaurants and bars. We feature 102 rooms, with 8 selections of room types. We have four floors, with elevator access. Each room is equipped with 27' televisions, irons and boards, coffee makers, fridge, microwave, hair dryer, two line data port phones and high speed Internet, In Room Pay Per View movies. We offer complimentary local phone calls and newspaper, Indoor pool, water slide and hot tub and fitness centre. Water slide is only operated during life guard hours. Each morning, enjoy our deluxe Express Start Breakfast from 6:00am - 9:30 am weekdays and Weekends & Holidays 7am - 9:30am. We have something for everyone - pastries, cinnamon buns, scrambled eggs, omlettes, bacon, bagels, toasts, cereals, fresh fruit, juices, coffee, tea, milk and hot chocolate for those cold winter mornings. We feature smoking and nonsmoking rooms, as well as wheelchair accessible rooms. We are also pet friendly. We provide Airport Shuttle Service at no charge with 24 hour advance reservation required. Our Professional Staff will always have a smile for our guests! ... more   less 
Number of rooms
102

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer