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Holiday Inn Express Lethbridge

2.5 of 5
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120 Stafford Drive South, Lethbridge, Alberta T1J 4W4, Canada
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Holiday Inn Express Lethbridge
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Ranked #5 of 19 Hotels in Lethbridge
A recent review
4 of 5 stars reviewed 6 days ago
meeeohhmy Calgary, Canada
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119 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a work-related trip. Clean, comfortable rooms. Good customer service. Completely adequate breakfast for a Canadian budget hotel with hot options (waffles, eggs, sausage, bacon, sliced tomato for the side... fruit, yogurt, bagels, decent selection). Was happy with my stay.

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Calgary, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I have travelled to many holiday inn around western canada and the rooms at this location are some of the largest I can recall staying in. The breakfast was very good as well. Being a frequent visitor I did get a free upgrade and I was very impressed with the Jr suite as well as the jacuzzi suite that I... More 

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Top Contributor
52 reviews 52 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

If you need a spot to stay in downtown Lethbridge this is your place. I've been twice in the past month (once for business; this time for pleasure). Easy walking distance to the mall, Chapters, and downtown shops & coffee cafes. There is also a Hudson's across the street for food and drinks. Comfy, clean rooms. Only downside is parking... More 

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Red Deer, Canada
Top Contributor
85 reviews 85 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were only here for one night but there was nothing wrong with our stay. Room was clean and staff was friendly. We did not use the pool or have breakfast as we did not have time. Bed was very comfortable. We will stay here again when we head to Lethbridge again.

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Guest Service M... H, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Thank you OADriver so much for your review of our hotel. I am pleased to hear the hotel met your expectations. It's something our staff takes great pride in, so we value your feedback. Hopefully the next time you will have a chance to use the pool. But just an FYI, we offer to-go bags for breakfast, just ask the front desk... More 

Medicine Hat, Canada
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 20, 2015

Stayed here for one night for s sporting event. Found the room to be spacious, comfortable and most importantly, clean! The beds were also very comfortable! Breakfast was included and provided a nice basic assortment of typical breakfast foods. Staff was friendly. Will definitely stay here again!

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Calgary, Canada
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
303 helpful votes 303 helpful votes
5 of 5 stars Reviewed October 7, 2014

First of all this hotel gets one full star because they know how to treat there Platinum Elite guests, thank you HIX Lethbridge, we platinum's are road warriors and when we get upgraded to those nice roomie suites it does make a difference! The hotel is in a great downtown location, parking is somewhat tight but you can always find... More 

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Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Thank you Moduline for the great review. We are more than happy to hear that you enjoyed Platinum upgrade into one of our suites and hope to see you again in the near future. More 

Iowa
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2014

Love the comfy clean beds and lots of pillows! Staff pleasant and especially helpful in answering our questions. Appreciated their suggestions for good restaurants. Breakfasts are super plentiful with healthy selections and something for everyone. Always a great place to stay.

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Iowagmama, Thank you for taking the time to write us a review. We at the Holiday Inn Express & Suites love hearing from our guests. It is great to see that we were able to help you; our staff are very knowledgeable about the surrounding area and are always ready to answer any questions. We are glad that you... More 

rosie
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 17, 2014

Stayed here for work and had no problems:) The check in was quick and friendly. My room was clean and spacious...maybe I was upgraded as my company paid the corporate rate (usually more than the intranet prices). Breakfast both mornings had lots of choices and the pancake maker...so fun for me even as an adult! The mall is about a... More 

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Lovesdogsandthebeach, The Holiday Inn Express & Suites Lethbridge would like to thank you for writing us a review. It is wonderful to see that your experience with us was comfortable and accommodating. We are glad that you were able to enjoy our amenities, such as the breakfast (don't worry - the pancake machine is our favourite too!). Please know... More 

netherlands
Top Contributor
221 reviews 221 reviews
48 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 9, 2014

We were at this hotel for a weekend. Being platinum member we were upgraded to a nice room which was spacious and very clean. People at the frontdesk were friendly and helpful. Breakfast was like usual at HI Express. Defenitely a good place to be at Lethbridge.

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear Strandman46, Thank you for writing us a review! We love hearing from our guests about their stays. It is great to see that you had a good experience with us overall. We are glad that you found our Front Desk staff to be friendly and your room pleasant. We hope that you will be back to stay with us... More 

1 review
1 of 5 stars Reviewed September 8, 2014

I would never stay here. A friend of mine stayed in this hotel and had her very expensive and custom wedding veil stolen from their room 6 days before their wedding. When the front desk was asked to contact a manager, they were less than helpful and refused to let them speak with anyone, let alone check the garbage/recycling bins... More 

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Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review

Dear 03Lissa03, Thank you for taking the time to share your experience with us. Although you did not stay with us, we understand that you experienced a very serious problem. Please know that the manager had already been in contact with the bride, was fully aware of the issue and the hotel was working hard to locate the missing item... More 

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