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Sawridge Inn and Conference Centre Jasper

3.5 of 5 76 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
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Sawridge Inn and Conference Centre Jasper
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Sawridge Inn and Conference Centre Jasper
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805 reviews from our community

Traveler rating
    205
    364
    157
    53
    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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Contributor
12 reviews 12 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

When we arrived someone had made a mistake and changed our booking dates. If I didn't have the print out if the credit card payment we would have been in trouble. Fortunately we sorted it out and all was good. Customer service was pretty bad. We were given a lot of incorrect information, no person to talk to at the... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I frequent Jasper in the winter to snowboard. We booked a couples massage at the Mountain Wellness Day Spa at the Sawridge and decided to take advantage of the discount offered with our Marmot season passes to book a room at the Sawridge as well. Apparently we didn't book our room within the required amount of notice... More 

Was this review helpful? Yes 1
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

We wish to thank you for your thorough review, and for all of the wonderful comments in spite of the glitch regarding the rate provided. Costco discounts and Marmot Basin seasons pass holder discounts can only be provided at the time of booking. Those discounts are not usually made available on site, here in Jasper. Our recommendation would be to... More 

Edmonton, Canada
Top Contributor
53 reviews 53 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The renovated rooms are very nicely done with lots of attention to detail. The lobby is also nicely renovated and very professional staff. Not in the centre of town but still close enough. Indoor pool setup is very nice too. Wifi speed is quite fast.

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Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

Thank you for your comments. We are delighted the recent renovations are having a positive impact. Do note that the hotel does provide complimentary hotel shuttle service to town every hour, on the hour (on demand). A return cab ride to the hotel from the downtown area will run approximately $6 to $8. We very much look forward to your... More 

Regina
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed with the hotel! Good rates, breakfast was good too (just not the Sunday brunch buffet), coffee needs some improvement, the rooms are perfect, very impressive steam room! Pool was great too and the hot tub! I would definitely come back here for a weekend! The spa is also nice. We got a couples massage and the... More 

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Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

Thank you very much for the wonderful comments. We promise to work on our Sunday brunch! We look forward to your return visit. More 

Oslo, Norway
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights just before Christmas 2014. The hotel lobby, the restaurant and the indoor swimming pool and jacuzzi are placed in one, big open room that seperates the two wings of the hotel. In the back there is a small spa. Seemed nice, but we never went. Rooms in the first floor were very big (we had... More 

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Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

Thank you for your thorough review. We wish to once again provide our apologies for the barking dog. Sadly, some folks seem to think that leaving an unattended barking dog in a hotel room is quite fine. We feel really sorry for both the inconveniences and disturbances caused, and also for the poor pet. I am glad we were able... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

I Have stayed here more then once this time i found it to be not very clean in our hotel room there was dirt on the floor and also dirt all over the mirror. When i dropped something under the sink and went to go pick it up i seen a dirty old pair of boxers hanging from the sinks... More 

Was this review helpful? Yes
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

Thank you for your honest comments. There are no excuses for the lack of cleaning and upkeep in your room, and for this we apologize profusely. As a repeat client, you will know that this is completely out of character for this hotel. We have looked into and rectified this issue immediately. You can be assured that your room will... More 

Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights (Dec 31 and Jan 1) and had an overall good experience. It's a very family-friendly place and relatively clean (aside from the piles of loose garbage we saw in the common area of the hotel). The pool, hot tub, and sauna were all very, very busy for our entire stay, so it was discouraging to go when... More 

Was this review helpful? Yes
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

Thank you for your thorough review. On behalf of our housekeeping team, please accept our most sincere apologies for not being up to our own standards in terms of room upkeep and cleanliness. We would appreciate nothing more than to have you as our guest again, so as to experience our usual high standards. Please contact our operations manager at... More 

Edmonton, Alberta, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this hotel so much! The staff here is always friendly, and accommodating. They work hard to make sure that you're happy and satisfied with your stay. The restaurants have amazing food, and it is always consistent. The pool/sauna/hot tub are always clean and fun to use. The hotel has a warm inviting atmosphere with lots of plants, and... More 

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Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

What can we say.... thank you - thank you - thank you. And please come again! More 

St Albert, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Every time in Jasper, I usually stay at the Sawridge Inn. Restaurant is very good, atmosphere and décor is very pleasant. Rooms very comfortable, pool quite nice, and has a good workout center. Not too far from town, and if your not driving, there is transportation available to take you where ever you want, weather it's to the ski hills... More 

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Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

Thank you so much for your kind comments relating to both the Sawridge Inn and Jasper as a destination. We are extremely proud of both, and very much look forward to your next visit to Jasper! More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for three nights at Sawridge. Beautiful Hotel, stayed in the queen room with balcony. The balcony would have been nice if it were summer. The bedding was nice and beds were comfortable. The hotel had a theatre room set up to watch the junior hockey games with complimentary popcorn and ice tea. The one draw back was our room... More 

Was this review helpful? Yes
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review

Thank you for your comments. Kindly accept our sincere apologies for falling short of your dining experience. Your comments have been relayed to our food and beverage director. Thank you for selecting the Sawridge Inn when in Jasper. More 

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Additional Information about Sawridge Inn and Conference Centre Jasper

Address: 76 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sawridge Inn and Conference Centre Jasper 3.5*
Number of rooms: 153
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Also Known As:
Sawridge Inn And Conference Centre Jasper Hotel Jasper
Sawridge Hotel Jasper National Park
Hotel Style:
#2 Business Hotel in Jasper
#4 Romantic Hotel in Jasper

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