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Tonquin Inn

Hotel website
100 Juniper St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
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From $89 per night
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1 room 1 adult
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Tonquin Inn
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734 Reviews from our TripAdvisor Community

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Edmonton,AB
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

We were a party of 5 (4 adults plus baby) and were able to book the 2 bedroom pet friendly suite. Even though it was "Jasper in January" time, there were no discounts for this room. The bedrooms were clean, one was a bit larger than the other so we could park the crib there. Beds were OK, ours was... More 

Helpful?
Thank frenchtravellers77
Edmonton, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This inn has a dated, tired, rather shabby look. The rooms are reasonably comfortable, and may suffice if the rest of the town is booked—which it often is. You will be paying quite a bit more than you would for a similar room in other places. We checked in on a very cold early afternoon in late December. The room... More 

Helpful?
Thank BVBI

Travelers are raving about these Jasper hotels

Leeuwarden, The Netherlands
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

In the first review we read we almost had a feeling of sorry we booked this hotel. Non of this turned out to be true!!! The room was very clean and had a great view towards the mountains. The restaurant next door serves a great breakfast. I can highly recommended this hotel

Helpful?
1 Thank Bianca S
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We are glad to hear that you were pleasantly surprised and that you enjoyed your time with us at the Tonquin Inn. It is our top priority to provide our guests with a positive experience while visiting us and we thank you for sharing your comments on Trip Advisor. We look forward to welcoming you back to the Tonquin Inn... More 

Brisbane, Australia
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had the pleasure of stopping over on the way to Banff and enjoyed it immensely, room was great, staff equally as good and dinner across the driveway was to die for would stay again and will.would recommend to all.

Helpful?
Thank fredbearbigears
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We appreciate your comments and feedback and we are delighted to see that you enjoyed our property and that you would stay with us again. All of the staff and management hope that you were able to take home fond memories of your trip to the Canadian Rockies and had a safe journey home. More 

Regina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here over New Year's Eve and to go snowboarding. The hotel room had plenty of room for all of our equipment. The outside hot tub was awesome! I recommend bringing a house coat and slippers because getting in and out of the hot tub is super cold, especially just in a towel. Staff were very friendly and accommodating.... More 

Helpful?
1 Thank Gwennvanriel
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We are very delighted to hear that you enjoyed your visit to Jasper and that we were given the opportunity to share this experience with you. We look forward to seeing you back at the Tonquin Inn on your next visit. Please feel free to call me directly for your next reservation and I would be more than happy to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

My boyfriend and I booked at the Tonquin for a great price not expecting anything great, just a place to lay our head after a few long days of hiking. Walked into a great room, quaint, clean and warm! Staff was welcoming and accommodating. when I left a note for housekeeping requesting two champagne glasses one morning (We got engaged... More 

Helpful?
Thank Wendi T
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Congratulations on your engagement! We are glad we were given the opportunity to be part of this special occasion. Thank you for sharing your experience with us on Trip Advisor and we look forward to welcoming you back on your next visit. Please contact me directly so that I can personally make the arrangements for you. More 

Edmonton, Canada
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 2, 2016

Spent two nights here, and found everything to be just fine. Room was large, clean, plenty of hot shower water, and friendly check-in staff. Would return at another time. Also had a pet room reserved for another couple and they were quite impressed with the 'extras' provided.

Helpful?
1 Thank goodone26
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We appreciate you taking the time to post your comments about your stay at the Tonquin Inn. We are delighted to read that you enjoyed our hotel, our staff and the amenities provided and that you would stay with us again. We look forward to seeing you again on your next visit to Jasper and the Canadian Rockies. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

The toilet leaks and doesn't fill with water, so you have to jiggle the handle and get your hand in to make it stop. A fan continuously runs, and the restaurant really needs a quality makeover. There's a draft from under the door, and none of the glasses match.

Helpful?
3 Thank Jean-Marc A
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We offer our most sincere apologies for falling short of your expectations. Your comments are being reviewed by our entire management team so as to address the issues that you raised. Hopefully we can welcome your back in the near future. More 

Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

This place has a decent price and used to be my "go to" place to stay. The last couple of years though we've noticed a pretty steep decline in cleanliness and maintenance. Today I was in the men's change room for the pool and there was gum stuck on the ground that looks like it's been there for a couple... More 

Helpful?
4 Thank Darcy S
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We offer our most sincere apologies for falling short of your expectations. Your comments are being reviewed by our entire management team so as to address the issues that you raised. Hopefully we can become your "go to place" again in the near future. More 

Perth, Australia
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 20, 2015

I was pleasantly surprised with the Tonquin Inn in every aspect. Upon check in the staff member was very friendly and a pleasure to deal with. We had our dog with us which cost $25 for the stay. I found this quite good considering most other properties in Jasper charge $15 per night. They also provided 2 dog bowls, treats... More 

Helpful?
Thank Terry B
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We are very glad to hear that you enjoyed your time with us at the Tonquin Inn. It is our top priority to provide our guests with a positive experience while visiting us and we thank you for sharing your comments on Trip Advisor. We look forward to welcoming you back to the Tonquin Inn on your next vacation to... More 

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