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Tonquin Inn

Hotel website
100 Juniper St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
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Tonquin Inn
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Tonquin Inn
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594 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bruderheim ab
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the Tonquin Inn for four nights in February or a skiing holiday. The hotel is older, nicely kept and friendly staff. I stayed in two different rooms two nights on the third floor room and the last two nights on the first floor. I found the main floor room had noise from the water and heating pipes. The... More 

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Edmonton, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's been a long while since I stayed at the Tonquin back when I was still skiing. Was enroute from Vancouver by car to Edmonton and needed an overnight in Jasper. Was pleased to find our room had been recently updated---fresh and clean. It was great to visit this "old friend". Thanks to the owners and managers for maintaining this... More 

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Aberdeen, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This inn was clean and basic within walking distance of Jasper. Dont expect luxury but it is basic and clean. The Italian restaurant next door is very good but so too is the beer pub in the heart of Jasper and within walking distance.

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Sexsmith
Top Contributor
74 reviews 74 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were travelling back from kamloops late at night, had first stopped in vale mount at the bestwestern, the noise in that hotel from a party going on with no control being excersised forced us to carry on to Jasper. We checked into this very quiet motel in the heart of Jasper and although they too were full up with... More 

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Edmonton, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went here this week on a ski trip to Marmot. About 12 guests all in all on a midweek near the end of season. Friendly hotel staff. Clean room clean environment. Definitely better than going on a weekend mid season. Nothing to complain about. Great time!

Was this review helpful? Yes 1
Sherwood Park, Canada
Top Contributor
59 reviews 59 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the first time I stayed at the Tonquin Inn. We had a small, but cozy room. Acceptable room for the price. Very comfortable bed. Our son and his family stayed the same week-end and for $20 a night more they had a much larger room. The restaurant was closed. Three different staff told three different stories - non... More 

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Edmonton, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in the renovated wing of the hotel during skiing season. For the price we paid, it was quite reasonable. The renovations were quite odd as the bathroom sink was actually in the room instead of the bathroom. Looked like they moved the bathroom wall so that they could fit two beds instead of one. Regardless, the room was... More 

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Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for taking the time to share your experience on Trip Advisor. We are very glad to hear that you enjoyed your time with us at the Tonquin Inn. We look forward to welcoming you back to the Tonquin Inn on your next visit to Jasper. More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had stayed at the Tonquin Inn several times. The first time, we were upgraded to a beautiful room and since then that's the only room we like. It is a pet friendly room with a fire place in the sitting area. We recently stayed there over Valentines weekend and like every time we have had terrific service with staff... More 

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Elisabeth B, General Manager at Tonquin Inn, responded to this review

It is great to hear that we are your property of choice when in Jasper and we are delighted to hear that you have enjoyed your time with us at the Tonquin Inn. Your comments will definitely be taken into consideration as we continue to improve our property. We look forward to seeing you back at the Tonquin Inn on... More 

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

My Family and I frequent the mountains (Banff/Canmore/Jasper) mostly in the summer but about 6-7 times in the winter. We have gone to a good amount of the hotels in jasper over the years but have settled quite well at the tonquin in the last few years. We love the peoples attitude and believe that although jasper hotels are expensive... More 

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Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for your very comprehensive and positive comments about your many stays at the Tonquin Inn. We always appreciate receiving feedback from our guests and we value your continued patronage. All of the staff and management hope that you will always take home fond memories of your stay with us and we look forward to welcoming you back on... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2015

I would rather sleep in a snow bank than sleep here. We informed management of the bugs in our room and they said they would investigate.When we came back they said it was a common bug,,,,.there are no bugs in janurary in jasperWhen we went to the room we checked for more bugs..we found a toenail in the tub and... More 

Was this review helpful? Yes 1
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for sharing your comments on Trip Advisor. Immediately upon being made aware of the situation, we had the room treated as a precautionary measure and the room was thoroughly inspected by our Head Office team. We are truly sorry that we fell short of your expectations and are pleased that we were able to provide you with a... More 

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