We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tonquin Inn

Hotel website
100 Juniper St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Special Offer
Rafting Package
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Tonquin Inn
View Map
Add Photo Write a Review

680 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    125
    226
    195
    89
    45
See reviews for
220
270
23
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (680)
  • Mar-May only
    (123)
  • Jun-Aug only
    (283)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (103)
All months
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel is very walkable to downtown however the room was a bit small and the air conditioning unit was very loud. The bathroom had also seen better days and felt a bit grungy. We didn't use the hot tubs or anything else though saw others using the hot tubs.

Was this review helpful? Yes
Ridgetown
Level Contributor
672 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 340 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was clean and of reasonable size. The air conditioning was noisy but eventually cooled off the room. Beds were comfortable. We were not happy with the restaurant next door but that is not the fault of the hotel. The beds were comfortable enough and the location was good. Wi-Fi is slow and the hotel is a bit dated.... More 

Was this review helpful? Yes
Wetaskiwin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with my wife and daughter and elderly Mom. The room was clean and we had a double and two twins for beds. The bathroom could use a little renovation as the sink was chipped and beat up looking. Other than that the staff were excellent and very accommodating. The room rate was on par with what... More 

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We are very glad to hear that you enjoyed our hotel and you found our staff to be very accommodating. Your comments about the bathroom will be addressed as part of our continuous upgrading program which we will begin again in the fall. We look forward to welcoming you back to the Tonquin Inn on your next visit to Jasper. More 

Montreal, Canada
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is average and a bit dated as other reviewers mention. Air conditioning was a bit noisy. Front staff were polite and attentive. Beds were however comfortable. Breakfast is not included but the restaurant across the road provides reasonable breakfast although it was a bit pricey for the portions.

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for taking the time to post your comments about your recent stay at the Tonquin inn. We were glad to read that our front desk staff were polite and attentive and that you enjoyed our comfortable beds. We hope you enjoyed your visit to the Jasper and hope to welcome you back on your next vacation to the... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean large rooms, good service, optimal distance from downtown Jasper with easy access to downtown restaurants. Nice view from the patio, friendly staff, Good place for a long stay in Jasper. Quiet rooms and nice beds. Please do not expect blazing fast wifi or data access when in Jasper or surroundings.

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for sharing your review. We are delighted you enjoyed the comfort of your room and our location. All the staff and management hope your were able to take home fond memories of your stay in Jasper and will give us another opportunity to serve you on a return visit. More 

Jersey, United Kingdom
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a really bad impression of the hotel when we first arrived because it looks tired and very dated. However I cannot fault thr room and staff service. We had some issue with the room and the maintenance lad was there before I got back to my room. You can't fault that!! What they could not change (look of... More 

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We are delighted to hear that you were pleasantly surprised about our hotel and that our maintenance team were able to address your room issue in a timely fashion. We hope that you enjoyed your visit to Jasper and the Canadian Rockies and had a safe journey home. More 

sydney australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed here for 2 nights in early August.Accommodation in Jasper seems to be sparse and expensive.This hotel seems to vary according to which room you get.For some reason the bathroom sink is outside the bathroom and the air conditioner is loud.Overall a very average hotel but after looking around Jasper most accommodation seems similar.

Was this review helpful? Yes 1
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We appreciate you sharing your comments about your stay at the Tonquin Inn . We have six different room types ranging from standard rooms to Executive Suites and the location of the room is determined by the room type requested. We hope you enjoyed your visit to the Canadian Rockies and had a safe journey back to Australia. More 

Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Tried to arrange a stay for a family member but this hotel made it very difficult for the charges to stay on my credit card and not my guest's card. This reservation was made online and credit card info was required. I also phoned the day the guests were checking in and was given the run around about needing to... More 

Was this review helpful? Yes 2
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you very much for your thorough review. We are required by law to ask for photo ID and a credit card upon check-in. If the credit card being used for payment is different from the name of the registered guest, we are required to have a pre-authorization form completed and returned to us with the relevant information for processing.... More 

Travelers are raving about these Jasper hotels

1 review
4 of 5 stars Reviewed 3 weeks ago

We were desperate for a hotel after 3 days on the Skyline Trail, and managed to book the last room at the Tonquin Inn at a reasonable (for Jasper) price of $225. We had a lively king size bed, AC, wifi, a mini fridge. It was very quiet. The restaurant is expensive and there is no quick breakfast options, but... More 

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for taking the time to post your comments about your recent stay at the Tonquin Inn. We are glad to read that we were able to accommodate you and that you enjoyed your room and the amenities offered at the Tonquin Inn. We hope you enjoyed your visit to the Canadian Rockies and look forward to welcoming you... More 

Irvine, California
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were stuck staying two nights. The room was tiny and the bathroom tiny and dirty-the sink is in the room. We asked for a view and got the parking lot. The bed was broken, the sheets were ripped, the floor stained. We asked for another room after the first night and got the exact same room, but a little... More 

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for your comprehensive review. We have undeniably fallen short of your expectations and do offer our most sincere apologies as this is not what we expect our guests to experience when staying at the Tonquin inn. Given the nature of your concerns, I would appreciate you contacting me directly (ebahner@decorehotels.com) and let me know the date of your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (86)
Viewed
Bathroom (5)
Viewed
Dining (6)
Viewed
Room/suite (33)
Viewed
Hotel & grounds (12)
Viewed
View from room (3)
Viewed
Pool/beach area (3)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Jasper hotels
0.2 mi away
BEST WESTERN Jasper Inn & Suites
0.2 mi away
Sawridge Inn and Conference Centre Jasper
0.3 mi away
Crimson Jasper
Crimson Jasper
#4 of 17 in Jasper
4.0 of 5 stars 103 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Maligne Lodge
Maligne Lodge
#15 of 17 in Jasper
3.5 of 5 stars 457 reviews
1.2 mi away
Mount Robson Inn
Mount Robson Inn
#5 of 17 in Jasper
4.0 of 5 stars 762 reviews
0.1 mi away
Marmot Lodge
Marmot Lodge
#7 of 17 in Jasper
4.0 of 5 stars 584 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay