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All 17 Jasper hotels

Tonquin Inn

3.0 of 5 Hotel   |   100 Juniper St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
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58%
Ranked #12 of 17 hotels in Jasper
A recent review
5 of 5 stars reviewed 1 week ago
Jacky-Murray Edmonton, Alberta, Canada
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533 people have reviewed this hotel

Traveler rating
    105
    186
    138
    70
    34
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172
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Bergen, The Netherlands
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

the location was perfect but the room looked shabby (furniture has seen better days), dark (dark paint and inadequate lighting). Very few unused electrical outlets. no place to hang towels after a shower so they can dry. Bath mat looks dingy. Very noisy air conditioner but it did help mask the noise from the restaurant directly below my room. The... More

Was this review helpful? Yes 1
Edmonton, Alberta, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here on four occasions over the course of 5 years. BTW you get a discount for being a return customer. This complex has multiple buildings, and MANY options for rooms. Some suites, some with kitchens and some just a room with beds. We have stayed in the regular rooms and a room with kitchen facilities. We have... More

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

I am delighted to hear that you are a repeat guest and that you would recommend us. It is always nice to hear positive comments about our property and that our staff are "top notch". Thank you for taking the time to post your comments. For your next visit, please be sure to contact me directly so that I can... More

Sydney, Australia
Top Contributor
75 reviews 75 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 1 week ago

Room smelled old and mouldy. Noisiest heater I've ever encountered. Door when shut can just be barged open from outside if you try hard enough. No safe for valuables. Service? What service ... perfunctory check in at best. Everything in Jasper seemed overpriced, but I would have paid more to stay somewhere else. After seeing our room we even checked... More

Was this review helpful? Yes 2
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for sharing your comments about your recent stay at the Tonquin Inn. We offer our sincere apologies for falling short of your expectations. Your comments re being reviewed by our entire management time so as to rectify the mishaps encountered during your stay. More

Fort Macleod, AB
Contributor
15 reviews 15 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We rented a one bedroom family suite. There was a bedroom at the back with a queen bed, then you have a bathroom off to one side and a small kitchen area with 4 person dining table. In that same area was a small couch and over-sized coffee table. Next to that was another queen bed. Pro's: Clean Room, Comfortable... More

Was this review helpful? Yes 1
Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for sharing your review. I am glad to read that you found your room clean and comfortable and that you were able to enjoy some of our amenities. We will take your comments into consideration as we continue to improve our property. More

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a 2 bedroom apartment with 2 queen-size beds plus a pull-out sofa-bed in the living room: ample space for our group of 5 to all sleep in beds comfortably. The apartment also comes with a fire place, dry sauna and full kitchen - which provided a great opportunity to prepare some home cooked food. The apartment was generally... More

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Elisabeth B, General Manager at Tonquin Inn, responded to this review

Thank you for taking the time to share the experience you had at the Tonquin Inn. We were glad to see that your enjoyed one of our many Executive Suites. We are disappointed to hear that the housekeeping services were not up to part and we will definitely address this with our housekeeping department. All of us hop that you... More

Elyria, Ohio
Top Contributor
53 reviews 53 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was very small, but pleasantly clean, decorated nicely and provided a good nights sleep. The hotel itself was sort of on the edge of town, but at the same time a manageable walk and you were into the town attractions easily. I assume all accommodations in Jasper come at a premium during summer months so you will have... More

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Elisabeth B, General Manager at Tonquin Inn, responded to this review

It is great to hear that you found your room clean and that you were able to get a good night's sleep. We appreciate you taking the time to post your comments and we look forward to welcoming you back on your next visit to Jasper. More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Since we were not driving, we wanted to be close to town. Brewster, the bus shuttle from Banff, dropped us off at 7pm. This is not an inn, just a large motel and it's about 5-6 blocks from town. The dining facilities next door are another owner and dubbed a steak house. Too late to walk to town so ate... More

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Elisabeth B, General Manager at Tonquin Inn, responded to this review

We appreciate your comments and your feedback. I am glad to hear that the front desk staff were helpful during your stay and that you found your room comfortable and quiet. Thank you for taking the time to share your comments and we hope we can be of service on your next visit to Jasper. More

St. Catharines, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, staff very friendly and helpful. Wanted to go on the Maligne Boat trip, so gave the reception details while we went to breakfast, and they booked it all for us. 10 minute walk to town. Buffet breakfast was great, and so was the meal we had in the evening. No hesitation in booking this hotel again.

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

It sure sounds like you enjoyed your stay and our friendly, helpful staff and that you would stay with us again. We appreciate your kind words and look forward to welcoming you back to the Tonquin Inn on your next visit to Jasper. More

Treherne, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Inn for 2 nights, when we arrived, the air was on so the room was cool - thankfully as it was hot out - the room was small but provided everything we required. We stayed in a 1 queen bed room. The bed & pillows were extremely comfortable. We received breakfast vouchers for both mornings we... More

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We are very glad to hear that you enjoyed your time with us at the Tonquin Inn. It is our top priority to provide our guests with a positive experience while visiting us and we thank you very much for sharing your experience with us on Trip Advisor. We look forward to welcoming you back to the Tonquin Inn on... More

uk
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, lovely views, good parking, quick service. Very close to Main Street and easy to find. Would stay here again when in jasper. Staff were friendly, efficient & helpful when advice was needed on eating out & directions.

Was this review helpful? Yes
Elisabeth B, General Manager at Tonquin Inn, responded to this review

We are very delighted to hear that you enjoyed your visit to Jasper and that we were given the opportunity to share this experience with you and that you would stay with us again. We look forward to seeing you back at the Tonquin Inn on your next visit. More

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Additional Information about Tonquin Inn

Address: 100 Juniper St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tonquin Inn 3*
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Also Known As:
Tonquin Hotel Jasper

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Surrounded by majestic mountains and endless opportunities to appreciate the great outdoors, The Tonquin Inn provides a perfect getaway for adventure seeking families, friends and couples. Located in the heart of Jasper, this property features easy access to hiking trails, ski fields, rafting adventures and so much more! With its cozy sunken living rooms, convenient kitchenettes and "home away from home" charm, the Tonquin Inn is the ideal spot for an escape from the city! ... more   less 
Number of rooms
137

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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