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Chateau Jasper

96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
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640 Reviews from our TripAdvisor Community

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Devon, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in a junior suite, new bed very comfortable, clean and quiet. Upon arrival there were several young people hanging around the lobby. When we inquired as to why we were told there was a hockey tournament in town but not not to worry our room was on a different floor. It would be appreciated if the lounge was open... More 

Helpful?
Thank Brian M
calmar,AB
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stay Feb 5 - 7 2016, booked a junior executive room. Ours was the Banff Suite. Large room with a separate office space. King super comfy bed, new sofa bed coffee table chair night tables and dresser. Little coffee dresser with fridge & storage. Every thing looks recently updated. Nice soaker tub, but we could not get the jets to... More 

Helpful?
Thank downtime
Canada
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Chateau Jasper was sufficient for a stopover, but nothing more. Front desk staff were not rude, but nothing more. Room was clean, really in need of updates, offered a mini-fridge, not unpleasant, but not quite nice either. Not close to anything, but not too far away either... All was ok.

Helpful?
Thank lar289
Edmonton, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on December 31-2015 and again in mid January. The rooms are dated, especially the washroom, but they are very clean and the beds are really comfortable. The front desk person (both times same person) was not friendly and the first stay put us in a noisy room (by a really loud vent? and the pop machines) even... More 

Helpful?
Thank Aprilgardens
Toronto, Canada
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotels in Jasper are all pretty old and most need to be renovated. It's unfortunate there really is only one nice hotel in Jasper and that's the Jasper Park Lodge. It is pricey. Unless some of these hotels do some renovations to my standard in Jasper most hotels are 1 to 2.5 (stars). Not much selection. This hotel did not... More 

Helpful?
Thank ebrada
Brian_Higginson, Manager at Chateau Jasper, responded to this review

Dear Ebrada, Thank you for your review and I am sorry that we did not meet your expectations. We pride ourselves on our cleanliness so I am very disappointed that your room did not meet our standards. We are in the process of replacing all our beds however our older beds are still in good shape so I am surprised... More 

Edmonton, Alberta
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here 2 nights during the Jasper in January promotion. Probably not supposed to tell that we got the room for $74 +tax/night through the Expedia secret hotel deal. 2 queen beds, spacious room, WiFi (could have been a bit stronger). Didn't try the restaurant or hot tub. Would have no problem staying here again. Nice surprise.

Helpful?
Thank docndonna
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one night in January. It was cheap prices $170 for one night. Our room was nice and big with a couch and big bathtub. Free wifi but didn't work very well. The blanket on the bed was absolutely ridiculous. It was huge, hot and heavy and you couldn't even take it off cause it was the... More 

Helpful?
Thank April S
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

I highly recommend this Hotel !! It's in a walking distance to the restaurants and pubs in Jasper . The room was big enough for three adults and the beds were amazing !! The sheets were clean and the daily housekeeping did an amazing job . They also have a underground parking and we had the chance to park there... More 

Helpful?
Thank Miami1983
Fort McMurray, AB
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 5, 2016

We got a fair price and found the room to be a very nice surprise. Beds are very comfy and the restaurant downstairs has great dinners and breakfast. Service was great! Pool area was clean but hot tub needed some maintenance.

Helpful?
Thank sdsyver
sydney
Level Contributor
177 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed January 4, 2016

For the money paid, the hotel was good value. Quiet area of town and within easy walk to shops and restaurants. Staff friendly and helpful. Food in restaurant was good. Rooms comfortable but need updating, especially bathroom area.

Helpful?
1 Thank canddsyd
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