We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Jasper hotels

Chateau Jasper

3.0 of 5 Hotel   |   96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Hotel amenities
Save Saved
You added Chateau Jasper to your Saves list
Chateau Jasper
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
65%
Ranked #7 of 17 hotels in Jasper
A recent review
3 of 5 stars reviewed 3 days ago
SharronDC Hartlepool, United Kingdom
  • Overview
  • Reviews (428)
  • Photos (90)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (56)
  • Location
  • More
Write a Review

428 people have reviewed this hotel

Traveler rating
    59
    204
    120
    27
    18
See reviews for
80
220
13
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Hartlepool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel had a very 3 star feel to it and was a bit tired. Room was adequate and comfortable enough - no view to speak of. We ate in the restaurant one night - food ok - service lovely. The wifi here was excellent - the best we came across in Canada. The hotel is fine - I just... More

Was this review helpful? Yes 1
Devon, United Kingdom
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

On arrival we were told the lift was out of order, we note from other reviews this has been ongoing. Stayed in 5 other hotels in Canada during our 14 day stay, but found this was the hotel that disappointed. Check in staff not friendly, children found several items from previous guests under the bed when checking for an item... More

Was this review helpful? Yes
Fort McMurray, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is a nicely refurbished hotel, close to downtown, but what really makes this hotel special is the outstanding customer service. For me, they are 15 out of 10. I will always stay here whenever we are in town. Pool, exercise area and sauna. Good restaurant on site. For CAF personnel, the Colonel (Retired) says you can't do better for... More

Was this review helpful? Yes 1
Scotland
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

On arrival we were told that our rooms were to be upgrade - and they were to suites!! The rooms were very spacious and more than met our needs. 0nly downside was it was for only one night. Reception staff not as welcoming as at previous hotel in Banff.

Was this review helpful? Yes
Lydney, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived mid afternoon after our train journey and give some of the reviews I had read did not expect to find what we did. We had a very large room on the ground floor with a bed as big as half a football pitch. A nice low step bath that was a boon. We thought the restaurant was very... More

Was this review helpful? Yes
King's Lynn
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Our 3 night stay here in August was rather disappointing, especially after the lovely hotels we'd experienced in Vancouver, Victoria and Banff. The lift was out of order and everything seemed a bit 'tired' and dated. It didn't help that we were obviously staying in peak season and our room was right opposite the lift and our children's room was... More

Was this review helpful? Yes
Lymm, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

booked as part of a tour. rooms comfy and check in friendly. only negative was that the restuarant did not cater for non meat eaters. when i asked what tbey can do for my wife they suggested salad. we walked into town!!

Was this review helpful? Yes
Dallas, Texas
Top Contributor
358 reviews 358 reviews
40 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located a little out of town (10 to 15 minute walk), but near several other hotels and restaurants. http://www.mpljasper.com/hotels/chateau_jasper/ We were on a bus tour, and only there for 1 night, so we did not utilize many of the facilities (pool, etc.) The scenery is breathtaking there in Jasper National Park. Be sure to bring your camera/ipad,... More

Was this review helpful? Yes
Wiltshire UK
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I got to the hotel after a long day's travelling from Banff. I found that I had been given a free upgrade to a suite, which was huge and very pleasant. Supper in the restaurant was not up to the same standard and a bit of a downer. I ordered a burger, which sounded good on the menu, but came... More

Was this review helpful? Yes
Cullompton, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for three nights at the start of August. There was plenty of parking and check in was smooth. We had been upgraded to suite which was very spacious. The room was very clean and smelt clean and fresh. The air con was a little noisy though and we could hear the lift. We ate in the restaurant... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Chateau Jasper, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Chateau Jasper? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chateau Jasper

Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Jasper 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Booking.com, Orbitz, Tingo, HotelTravel.com, BookingOdigeoWL, TripOnline SA and Otel so you can book your Chateau Jasper reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel

90 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (8)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (11)
Viewed
Bathroom (9)
Viewed
Dining (1)
Viewed
View from room (4)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Jasper with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style
#2 Business Hotel in Jasper
Hotel Class
Number of rooms
119

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Chateau Jasper and other travelers.
1 question
Ask a question
Questions? Get answers from Chateau Jasper staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer