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All 17 Jasper hotels

Fairmont Jasper Park Lodge

4.0 of 5 Resort   |   Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
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57%
Ranked #7 of 17 hotels in Jasper
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
SeattleDoc2010 Seattle, Washington
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1,565 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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English first
Seattle, Washington
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had a great time at the lovely JPL for 2 nights. There are so many mixed reviews out there, I'm not sure if I got lucky or they are overly critical. I had no rodent issues(that I know of). It is much less your typical fairmont and more an old school Adirondacks summer camp. It is pricey, but considering... More

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Spruce Grove
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived at 9:00 am hoping for early check-in, as the wedding we were attending started at 11:00 am, and we had camped the night before! Our room was not ready, but the staff arranged for us to use another suite for us to shower and change for the wedding. My wife in particular appreciated this! Our bags were then... More

Review collected in partnership with Fairmont Hotels & Resorts

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed for a few nights at the Fairmont Jasper Park Lodge. The property is just beautiful but away from the town. However, it costs about $25 to get to town one way but this is worth it just to stay at this fabulous property. The staff are extremely helpful and friendly. We stayed in one of the beautiful log... More

Was this review helpful? Yes 1
St. Helens
1 review
3 of 5 stars Reviewed 2 days ago NEW

The grounds are outstanding. The lodges need updating. Lack of air con means guest noise travels through open windows. Beds are comfy, rooms are clean. The staff are seasonal and generally inexperienced.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear david E, Thank you for taking the time to share your valuable feedback. We can appreciate that some areas of the hotel are older than others and would benefit from updated décor. As you touch on, we are in the process of addressing this through renovations and we hope for an opportunity to showcase these renovations to you in... More

Philadelphia, Pennsylvania
Top Contributor
58 reviews 58 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The views and ambiance are breathtaking. The staff is very friendly and efficient. We asked for extra regular coffees for the Kurig in the room and they were there before we got back to the room. This is a semi rustic Lodge as opposed to a hotel. Not all the rooms have air conditioning. Ours did and it kept the... More

Was this review helpful? Yes 1
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Packngo205 Thank you for taking the time to write a review of your recent stay with us. We are thrilled you were able to enjoy the ambiance and found our staff members friendly and efficient. We hope to get the oppourtiniy to welcome you back in the near future! Sincerely, The Fairmont Jasper Park Lodge. More

Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I will start by saying we got married here and we love the JPL. The service is great, the pool is lovely and you can't beat the location. We usually stay here in the winter when we can get a discount. However, I would never pay full price. It is far too expensive for what you get. The food in... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Thank you for writing a review of your recent stay with us. We are thrilled you chose our property to celebrate such a special occasion. We’re sure you and your husband share very fond memories of The Fairmont Jasper Park Lodge. We are disappointed to read you do not find value in the price paid. We hope to continue... More

Oxford, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Our room wasn't ready at check-in and we were given free beverages to compensate. Having waited 30 minutes, in the bar where the carpet was covered with crumbs, the table sticky and the chairs had seen better days, we finally got some drinks. That gave us a flavour of what was to come. The hotel rooms are in cabins and... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear mary p, Thank you for your constructive feedback and observations from your recent visit. We are terribly disappointed that your visit was less than acceptable and that you have left with a poor impression of us. Clearly, this is not what you or we had envisioned for this trip. We apologize that your guest room was not ready upon... More

Carlsbad, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

There are rodents in the lake front suites, our room had mice cruising the floors running across the carpets. When I called the front desk they sent an exterminator to our room who commented that they were also reported in the room next to ours right after I called. He then asked if anyone had an allergy to peanut butter... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear chad760, As per our discussions, we took this issue very seriously. Based on the nature of our cabins with multiple doors, mice do have the occasion to get inside when doors are left opened and unattended. We have been working very closely with ECOLAB Pest Control in being pro-active to avoid this issue. We apologize that mice got into... More

Fort Saskatchewan
1 review
3 of 5 stars Reviewed 3 days ago NEW

Way too pricy for the room you get. Requires renovations. Past due already. Had to wait 45 minutes before getting our room key. That was after 5pm. Unacceptable for a Fairmont Hotel. May not go back again.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear rob H, Thank you for your feedback. Regarding the condition of the resort, each year our owners continue to invest into the hotel directed towards the priorities at any given time. The priorities reflect the feedback from our guests and the physical infrastructure needs of the resort. This year we are continuing the multi-year projects for exterior painting, roofing... More

Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Last month took my out of town, in-laws to Jasper Park Lodge as a special treat. First issue is with check-in. My room was ready upon arrival but my in-laws room was not. They told me it was cleaned, but not yet inspected but should be ready soon. Went for a walk around the lovely grounds for an hour and... More

Was this review helpful? Yes 1
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 17pmom, Thank you for taking the time to write a review of your recent stay with us. We are terribly disappointed to read of the challenges you faced with us. We can certainly understand and appreciate the frustration this must have caused. We will be addressing these issues with our teams to ensure that challenges like these are better... More

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Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Jasper #1 Business Hotel in Jasper
Hotel Class
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 
Number of rooms
446

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