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Fairmont Jasper Park Lodge

#9 of 17 Hotels in Jasper
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Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
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Fairmont Jasper Park Lodge
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2,214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed yesterday NEW

My wife and I stayed 2 nights during the end of June when the hotel was jam packed. The property was located around a beautiful, picturesque lake, which is the only good thing I can say about this hotel. The lobby area was up to par, but the lodging was horrible—a very small room with no air conditioning in an... More 

Was this review helpful? Yes 2
Vancouver
1 review
5 of 5 stars Reviewed yesterday NEW

After spending a couple of days at Jasper Park Lodge - came away feeling refreshed and relaxed after such superb accommodation, location, friendliness of all the staff and relaxing atmosphere from morning to night.

Review collected in partnership with Fairmont Hotels & Resorts

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Thornhill
1 review
4 of 5 stars Reviewed yesterday NEW

JPL has an unbeatable location. The view is unforgetable. Facilities need updating. Our cabin room was good. The noise from the next room is audible but bearable. Food at the restaurant is good but the system is strange - waiter does nor communicate with kitchen, it relies on food "runners", food brought from kitchen to table. Kitchen is far away.... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We had a lake view junior suite and the rooms and surrounding environment made us satisfied. Staffs were friendly and service was high standard. We called the hotel for service twice, once for fixing the blink and once for 4 forks. The response was prompt although there were hundreds of guests.

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Edmonton, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

We stayed one night after hot day arrived to filthy chairs on front patio and cig butts stifling room two fans blowing stale air.same decor from 60 years ago room too small.no condiments upon arrival went out for evening no parking when returned this is disgusting for $500 a night it's not just about the views the people running this... More 

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Travelers are raving about these Jasper hotels

Newmarket, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Arrived for an overnight stay having travelled from Vancouver on the overnight train. Shuttle was at the train station. Although we hadn't booked the shuttle the driver said we could use it for a fee if CAD$5 each, which we thought was very reasonable. We later discovered that the shuttle is free for hotel guests, which we were! The setting... More 

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West Malling, United Kingdom
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have recently stayed in a deluxe room. This was superb, with a deck and lake view. Generally, the hotel lived up to expectations, (which were high), but a few let downs: 1. No air con in the room - I appreciate that this is not often needed, but when it is, it is - leaving the door open invites... More 

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Melbourne, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife booked us in here for 2 nights for a milestone birthday in May. What a great resort setup. Forget Jasper itself, nothing there to write home about, but the lodge is great. We had a room in the main building which had a large balcony overlooking the lake which was great. Keep in mind that the is no... More 

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Austin
Level Contributor
90 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

During our three week trip in Canada, we stayed at the Fairmont for two nights. When I think of a Fairmont hotel and pay almost $600 per night, I think of an upscale, quality hotel. The setting is amazing, it is on the shore of a beautiful lake, with mountains towering in the background. Pretty walking trails, boats to rent... More 

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Checked in Saturday for a special occasion. Room view of the main road and parking lot ( not the parking lot we ACTUALLY had to park in, that was a mile away from our room) valet said, "first come, first serve") Room is dirty and in desperate, desperate need of major renovation as does the whole property! ! No air... More 

Was this review helpful? Yes 1
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear DawnLD, Thank you for taking the time to send us your constructive feedback in regards to your stay with us. It is disappointing to receive comments like this as we want all our guests to receive the true Fairmont experience. I understand the view from the front door of your guest room does look onto the parking lot, however,... More 

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