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All 17 Jasper hotels

Fairmont Jasper Park Lodge

4.0 of 5 Resort   |   Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
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Ranked #9 of 17 hotels in Jasper
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Haverfordgranny Haverford, Pennsylvania
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1,753 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Haverford, Pennsylvania
Top Contributor
73 reviews 73 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely setting and beautiful views from our lakefront junior suite but decor is tired. Rustic is fine in a national park and room was clean with good bed but lighting in bath and furniture need uodates. Food in restaurant is fine but old fashioned and too hearty for our tastes. We prefer fresher and local. Service was adequate but a... More

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Edmonton Alberta
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent three days in early September at the lodge. The lakefront suite view was spectacular but the suite itself falls short of that adjective considering the cost of over $600 a night. The corners in the bathroom floor were dirty and the paint on the door jam was peeling (I have pictures). The counter was cracked. The room is dated... More

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Rehoboth Beach, Delaware
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is not what one expects of a Fairmont. It leaves much to be desired. To get hot water in September(not the middle of winter) you need to run the shower for a half hour. Ask for maintenance help? Wait for 45 minutes. Friends of ours had no heat for entire stay. Hotel did nothing. Hotel is way outside... More

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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We had a very disappointing stay at the Jasper Park Lodge. We had just had 3 nights at the Banff Springs Hotel which we liked so much that we decided to stay with Fairmont in Jasper and the concierge on the Gold floor booked it for us. The two Fairmonts are chalk and cheese! We arrived late in the day... More

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Fort Mill, South Carolina
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Our room was in a subdivided 1930's hunting lodge. In general rooms are very outdated, our room had poor ventilation, no insulation between rooms (noisy), in need of general upkeep - paint/screens. There is no air conditioning in this hotel. Be very careful what room you are assigned. Some were better in quality. For the price this was very disappointing!... More

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Reading, United Kingdom
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As per other people's reviews we have mixed feelings about the place. Fantastic setting with wildlife wandering around, kind and attentive staff and fantastic pool and leisure centre....but the wooden cabins and lodges are very poorly sound proofed and whilst generally clean and we'll appointed, some fittings were worn out and scruffy.....for the money charged it really is overpriced we... More

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Melbourne, Australia
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We got a great room rate. The experience was also discounted. Clumps of hair in the bathroom, we were hit with unexpected charges on our bill and machine made espresso was $5 on top of the $30 buffet.

Review collected in partnership with Fairmont Hotels & Resorts

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1 review
2 of 5 stars Reviewed 4 days ago NEW

very disappointed. our room was a premium cabin. The cabin and furniture were tired and tasteless. When we arrived at 9pm the Rocky Mountaineer had arrived and checking in for Fairmont Presidents club was a lengthy process. As we checked in a couple in front of us were complaining their room had no heating. We arrived at our cabin at... More

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Fort Mcmurray
1 review
2 of 5 stars Reviewed 4 days ago NEW

If it were not for the mountains, there would be no reason to stay at this hotel. The food was as terrible and as outdated as the hotel itself. Under some entitled, conservatory guise, the Fairmont is steeling from its loyal customer base; nice but clearly under trained and inadequately supervised staff, exorbitant rates, $25 Bacon n' Eggs, failing eaves... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Scott W, Thank you for sharing your experience with us. We are disappointed to read you felt our staffed undertrained. This is not a representative of the dedicated, hardworking staff we have. Each of our team members and managers are provided with ongoing departmental training, they also attend and participate in seminars which have been created by Fairmont Hotels... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

Great!!!! The people and service was amazing !!!! Everyone had a smile on their face and done everything they could to make everyone experience a great one. I will be back in the future to visit and enjoy the atmosphere and service at the Fairmont Jasper park lodge!!!

Review collected in partnership with Fairmont Hotels & Resorts

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Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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#1 Business Hotel in Jasper #1 Green Hotel in Jasper
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Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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