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All 17 Jasper hotels

Fairmont Jasper Park Lodge

4.0 of 5 Resort   |   Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
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Ranked #7 of 17 hotels in Jasper
A recent review
5 of 5 stars reviewed 2 days ago
Srishti N Edmonton
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1,362 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Edmonton
1 review
5 of 5 stars Reviewed 2 days ago NEW

Superb stay, physical beauty was enhanced with room facing the fabulous lake from the spacious junior suite. service was courteous, superior and genuine as i felt people working there were quite happy and well treated.Tranquility of the place is remarkable and well maintained.

Review collected in partnership with Fairmont Hotels & Resorts

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Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was my second visit to the JPL and it was just as great as the first time. The relaxation of their fabulous spa which you can chill in, the fabulous outdoor pool which is great to swim in while the snow falls on your head! The junior suite which I stayed in with my sisters was a great size... More

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Bangalore, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Sitting on a glassy lake, surrounded by snow-capped peaks, the hotel is a fantastic place to stay. I stayed in a pretty little cottage, a few metres from the water edge and it was great experience. The room was sprawling, comfortable and the bed was a dream. Morning walks around the lake were too breathtaking and dont be surprised if... More

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Wetaskiwin
1 review
5 of 5 stars Reviewed 6 days ago NEW

prepare for a twisty narrow gravel road and spectacular views. Friendly staff and very nice rooms. Come prepared for all types of weather and do bring your bathing suits the pool is heated. great value

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Lloyd M, Thank you for taking the time to share your experience. It is wonderful to read that you had a most enjoyable stay with us. We pride ourselves in providing exceptional service and are happy you had positive interactions with our staff members! We hope to welcome you back in the near future. Sincerely, The Fairmont Jasper Park... More

Edmonton
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is one of the most picturesque properties in the Canadian rockies. The hotel is gorgeous. The basic cabins are not basic by any means. The only complaint is having to pay $15 for WIFI, it's a tough pill to swallow when you already paid $300 for a room. The grounds are really the draw to this property though. And... More

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 185Mary, Thank you for your review of your recent stay us with. We are thrilled you found our property gorgeous and appreciate your feedback regarding WiFi. Please note that we provide complimentary Internet to our Fairmont President's Club guests, a complimentary loyalty program that signifies your importance to us. Sign-up is available on our website or at the front... More

St. Albert, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Every time we spend time at the lodge we LOVE it... So Relaxing and Beautiful, and the Staff are fantastic. More like Friends.. This time there I spent some time at the Hair Salon, Rain. It was Great. Jessica was so nice and well educated in her skills. Will for sure be going back. Wonderful product selection with comparable prices,... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Jody G, Thank you for your positive review! Providing impeccable service from the moment our guests arrive until the moment they leave is a hallmark of the Fairmont experience. We are so delighted you had such positive interactions with our staff members. We will be sure to pass along your kind comments to Jessica at Rain Hair Salon. We... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice pet policy changes such as cheaper pet fees 50 % cheaper than what they used to be! off leash area during winter months! pet sitting services! pet friendly area in lobby! Horrible room Temperature we literally cooked all night at 30 deg C! The change rooms at the pool were dirty, towels everywhere, underwear on the floor, water was... More

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Eva K, Thank you for sharing your review of your recent stay with us. We would like to sincerely, apologize for the challenges you faced with us. We hope in the future you will feel comfortable alerting the Front Desk, as our managers on duty would have addressed the issue and would be happy to correct them. We hope... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The cabins need major updating, however, I accept this will take time. The spa is fabulous, the grounds incredible and the staff were very friendly. I would always stay at this hotel while staying in Jasper. I give value a 4/5 as we were given an incredible upgrade at an incredible price. Service was excellent, staff very friendly. No complaints.

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Mark W, We appreciate you taking the time to write a review of your recent stay with us. We are very excited to announce By 2016, The Fairmont Jasper Park Lodge is scheduled to complete renovations and upgrades to the majority of guestrooms, cabins and Main Lodge including the lobby, public spaces, meeting rooms, and restaurants: the Moose’s Nook... More

Spirit River
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful,clean friendly resort well worth every penny cant wait to return!! Location is great the pool was breath taking and the spa was amazing!! Staff was friendly and very kind to the kids!! Cant wait to return!!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Janine K, Thank you for your positive review of your recent stay with us! We hope to welcome you back in the near future! Sincerely, The Fairmont Jasper Park Lodge More

Edmonton, Canada
1 review
2 of 5 stars Reviewed 1 week ago

I have so much experiences to stay different hotels, because of the bad service I would like to write a review. In compare to many hotels it was not good as they charge so much people. During 3 days staying it was not any soap in baby changing room (ladies washroom ) in main lobby. Body lotion was used in... More

Was this review helpful? Yes
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear elhamoveissi, Thank you for your review of your recent stay with us. We would like to apologize for the challenges you faced with us. Feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. We hope to get the opportunity to welcome you back in... More

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Additional Information about Fairmont Jasper Park Lodge

Also Known As:
Fairmont Jasper Park Hotel Jasper
Fairmont Jasper Park Hotel
Jasper Park Lodge
Fairmont Jasper
Fairmont Jasper Park Lodge Jasper
Fairmont Jasper Park
Jasper Fairmont
Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Jasper
#4 Romantic Hotel in Jasper
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Official Description (provided by the hotel):
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Having the #1 Golf Resort in Canada, as rated by readers of SCOREGolf magazine, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine, The Fairmont Jasper Park Lodge is more than a vacation...it's a life experience. ... more   less 
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