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All 17 Jasper hotels

Fairmont Jasper Park Lodge

4.0 of 5 Resort   |   Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
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57%
Ranked #8 of 17 hotels in Jasper
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
Melanie N Medicine Hat
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1,560 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
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Medicine Hat
1 review
3 of 5 stars Reviewed yesterday NEW

No air conditioning after a 2 night stay with a 1000 bill when we checked out was unacceptable! Plus listing to our neighbours all night was rediciouls! The cost of wifi is 15 dollars a day on top of everything!

Review collected in partnership with Fairmont Hotels & Resorts

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Lethbridge, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights. We were first placed into a room where the buses passed right behind us. We immediately changed rooms. The check-in staff were most accommodating. The new room however, was old. No air conditioning which meant we could hear all the surrounding conversations and activities. Our neighbours provided us with hours of foreign conversation starting at... More

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Savannah, Georgia
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The rooms areVery Tired and need to be renovated from start to finish,windows stick and are difficult to open,bath needs a Major update.The room itself also needs another table and something around the bed frame to protect you from banging into it with your knee,like my wife did at 3 AM,luckily the bed was very comfortable for sleeping.

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Pincher Creek
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 days ago NEW

Being a part of a particular chain doesn't ensure quality and such is the case with the Jasper Park Lodge. The staff is pompous and supercilious and super impressed with themselves. The word "sorry" rolls off their tongues very easily, but with no real meaning and there is no follow-up to resolve problems. There was construction as part of our... More

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Vancouver
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This "lodge" is a very unique place, the closest thing I can compare it to in terms of layout would be a Scout camp. A beautiful lodge houses the dining/pool/spa/gift shops and then the accommodations are housed in a variety of smaller buildings (fourplexes, motel style, etc.) dotted throughout the property. The location/lake is stunning and the views are quite... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear camehometosnow, Thank you for providing us with your feedback. While we are delighted you were able to enjoy our location and stunning views, we are concerned by the rest of your review. Please rest assured that each point you've raised has been discussed in detail with our management team and we are committed to ensuring we rectify all issues... More

Old Tappan, New Jersey
1 review
2 of 5 stars Reviewed 3 days ago NEW

When we checked in we were told that we had a "deluxe" room, which is what we paid for. I would hate to think what a standard room looks like. This is what we found when we got to our room/cabin: Gaping holes in the window screens, which meant that we could not open the windows for much needed air,... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear JoaninNJ, Thank you for taking the time to write a review of your recent stay with us. We are always looking at ways to improve and always appreciate feedback from our valued guests. We are terribly disappointed to read of the challenges you faced with us. We can certainly understand and appreciate the frustration this must have caused. We... More

plymouth
Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Before you read this review, it's only fair to let you know that I stayed 3-nights at the JPL on a complementary "President's Club" stay, and paid nothing for the stay due to certificates earned staying in Fairmont properties for 89-days in 2013. If this wasn't a free stay we would have checked-out soon after we checked in. The 700-acre... More

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Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Fairmont sets its standards high, which means they not only do it right, they know how to make it right. We booked one of four specialty cabins for a family reunion at the Jasper Park Lodge. It has four corner bedrooms and an adjoining parlor in the middle. We received our keys from the convenient express check in podium outside... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Dawnafreeman1, Thank you for taking the time to write a review of your recent stay with us. We are delighted you were impressed by our dedicated staff members and beautiful surroundings. While these challenges should not have happened in the first place but we are thrilled you gave us the opportunity to correct them. We are not perfect and... More

Cleveland, Ohio USA
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our motel style room was next to a construction area. Two doors down from our room a stone wall was being designed and constructed. Due to the noise we had to find another location during the day to read and relax. We requested to be relocated, but we could not be accommodated. Additionally, the room was tired and in need... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Nancy G, Thank you for taking the time to share your valuable feedback. We can appreciate that some areas of the hotel are older than others and would benefit from updated décor. As you touch on, we are in the process of addressing this through renovations. We are delighted you were able to enjoy the walk around beautiful Lac... More

Seattle, Washington
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had a great time at the lovely JPL for 2 nights. There are so many mixed reviews out there, I'm not sure if I got lucky or they are overly critical. I had no rodent issues(that I know of). It is much less your typical fairmont and more an old school Adirondacks summer camp. It is pricey, but considering... More

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear SeattleDoc2010, Thank you for taking the time to write a review of your recent stay with us. We are thrilled you were able to enjoy our beautiful surroundings, our outdoor heated pool and our comfortable beds! We are looking forward to your return. Sincerely, The Fairmont Jasper Park Lodge. More

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Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Jasper #1 Business Hotel in Jasper
Hotel Class
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 
Number of rooms
446

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