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Fairmont Jasper Park Lodge

#11 of 17 Hotels in Jasper
GreenLeadersSilver level
4.0 of 5
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Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
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Fairmont Jasper Park Lodge
Best prices for: 1 room 1 guest
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Ranked #11 of 17 Hotels in Jasper
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Curtis329 Edmonton, Canada
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2,032 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I thought the rooms was really dated and noisy from the heating system. Beds were very very comfortable but noisy all night. Turned it off the next night and delt with the cold. We were only there for three nights so not worth complaining about and moving rooms, if that was offered as an option. It was not a huge... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Once again, Fairmont has lived up to it's reputation of excellent customer experience. My Hubby, pup and I just spent a wonderful 3 night stay at the lodge and it was everything we hoped for. From the nicely appointed rooms, to the gorgeous main lodge and right on down to the free hot chocolate and s'mores by the lake, an... More 

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Prince George
1 review
5 of 5 stars Reviewed 4 days ago NEW

good staff Warmest thanks for all of your hard work and outstanding contributions I know how much time and energy this assignment demanded, and I deeply appreciate all of your efforts to make it a great success.

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Yi M, Thank you for taking the time to write a review of your recent stay with us. We are delighted you experienced friendly service from all our staff. We are looking forward to welcoming you back in the near future. Sincerely, The Fairmont Jasper Park Lodge. More 

Regina
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was my third staff at the Jasper Park Lodge and I am looking forward to booking my fourth stay. The grounds and accomodations are outstanding, to say nothing of the exceptional customer service. The new hot tub is a great addition. OKA sushi is a must if you are eating at the hotel, love every bite that I had,... More 

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Francois M, Thank you for your continued patronage and taking the time to write a review of your most recent stay with us. We always appreciate feedback. We are thrilled to hear of the superior service you encountered with all our staff members and how much you enjoyed Oka Sushi! We are looking forward to welcoming you back in... More 

Melbourne
Top Contributor
51 reviews 51 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After a long day on the road from Banff, we were pretty tired when we reached our quaint log cabin - needed a GPS to find our way around the circuitous road network, but worth it when we did. Private, quiet, quaint -easy direct access to the Lake and its walks, wildlife and beauty. Only when we decided to sit... More 

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

as a part of our tour through the Rockies, we ended at the Jasper Park Lodge. this property felt like a return to an earlier, more relaxed time. Staff was very friendly and welcoming, but be prepared to carry your own bags, as the cottages have no valet service! not a problem for me, but was for my sweetheart, as... More 

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Saoirse A, Thank you for taking the time to write a review of your recent stay with us. We are delighted you enjoyed your stay and hope to get the chance to welcome you back in the near future. Sincerely, The Fairmont Jasper Park Lodge. More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a fabulous 2 night stay in condo like room at the beautiful Jasper Park Lodge. We were blown away by the luxury while surrounded by nature-you can smell the pine trees. We had two queen size beds in a separate room that had a shuttered window like opening to the lounge. We were able to lie in bed... More 

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Deborah R, Thank you for taking the time to share your experience. We are thrilled you were able to enjoy our newly renovated Lakefront Suite accommodations. We hope to get the chance to welcome you back in the near future. Sincerely, The Fairmont Jasper Park Lodge. More 

N/A
1 review
5 of 5 stars Reviewed 6 days ago NEW

We just returned from staying at the Fairmount Jasper Park Lodge. The staff were attentive and very friendly. Couldn't be more helpful. The rooms were awesome....very clean, comfortable beds, great room service. The spa experience was amazing. Can't wait to return!

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Philip C, Thank you for sharing your experience. We are thrilled to read you enjoyed your stay with us. We are looking forward to welcoming you back in the near future. Sincerely, The Fairmont Jasper Park Lodge. More 

Calgary, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was my second stay at this resort. We go to Jasper in March every year with friends. This last visit I was in room 251, the room was cleanish, the bathroom was tiny and the showers in the room I was in and the ones my friends were all need to have the shower grout cleaned or replaced. Nothing... More 

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Northern California
Top Contributor
144 reviews 144 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our tour company booked us for a night here at the Fairmont Jasper Park Lodge and we are quite pleased. We arrived by train from Vancouver. The setting is absolutely beautiful here at the foot of the towering snow covered mountains and a frozen over lake. The lodge is ten minutes away from the small town of Jasper but it... More 

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FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

Dear charmking, Thank you for taking the time to write a detailed review of your stay with us. We are thrilled to read you and your wife enjoyed your stay. We will be sure to pass on your kind comments to our staff. We are looking forward to welcoming you back in the near future. Sincerely, The Fairmont Jasper Park... More 

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