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Fairmont Jasper Park Lodge

#10 of 17 Hotels in Jasper
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Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E1E0 , Canada
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1 room 1 guest
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Fairmont Jasper Park Lodge
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2,416 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Rapids, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were a little concerned before coming here and reading some negative reviews but didn't really think anything else in Jasper was comparable as far as location. It exceeded our expectations! We had a junior suite on the water and it was idyllic! A true up north experience....anyone who thinks the hotel needs "work" does not understand the understated elegance... More 

Was this review helpful? Yes
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear mikaddy, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your feed back through a positive TripAdvisor review. I was pleased to read that you enjoyed your stay in one of our Lakefront Suites and that we were able to exceed your expectations. It's great to know that you... More 

Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This was our second visit and I can only state that standards have slipped in last few years. All the comments here were made twice to management on site and only offer from from desk was complimentary breakfast, which we didn't take as we were on the way out. We had booked for two nights, travelled a long way from... More 

Was this review helpful? Yes 1

Travelers are raving about these Jasper hotels

Luxembourg City, Luxembourg
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This superbly situated Hotel on Beauvert Lake is perfectly organized. The typical Canadian living and lifestyle is well transmitted through its Lodge style construction; the staff is friendly and efficient and makes the stay very pleasant. In order to justify the high prices, at the lodges some repairs would not hurt; our balcony was quite dirty and the screen door... More 

Was this review helpful? Yes 1
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear huvevi, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your comments with a positive TripAdvisor review. This forum offers a great opportunity to reconnect with guests, learn about the details of their stay and evaluate our measure of success. I was pleased to read that you enjoyed staying... More 

Winchelsea, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Where do I start? I am here now, and I still can't believe how bad this is. As I write this, I moved the chair I am in, and the arm rest came off. Believe the reviews of the last few days. I have read them only now, and I totally agree. First off, I am a Presidents Club member,... More 

Was this review helpful? Yes 4
Sydney, Australia
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a very relaxing time in the open cabin style resort.. yes you may get wet walking between your cabin and the main building, however this was a pleasent changes from vertical hotels we have been staying at durinb this trip. The lake and golf course was nice to walk around. The cabins were adquate, and we have a... More 

Was this review helpful? Yes
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear jkmead, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your feedback through a positive TripAdvisor review. I was pleased to read that you enjoyed your stay and found your cabin relaxing and a pleasant change from other hotels you had recently stayed at. We do offer complimentary shuttle... More 

St. Albert, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We wanted to show off a true rocky mountain experience to our friends from the American Mid-West. So we booked 2 nights at the JPL. Unfortunately, I'm afraid we left our guests with exactly the wrong impression. When we made the booking we said we would probably arrive earlier than the standard check-in time of 4 pm. The person on... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
St Simons Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

While hotel and restaurant service was excellent, our accommodations fell short of the deluxe level we paid for. We had stains on the sitting room carpet and the large bathroom had numerous cracks in the tile floor, as well as a dingy jetted tub. The overall effect was tired and worn.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear F6502AXcarolc, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share you feedback through a TripAdvisor review. This forum is a great opportunity for me to reconnect with our guests, learn about their experiences and identify areas where we can improve to better meet the needs of our guests in... More 

Sylvan Lake
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

2bedroom, 2 bathroom, full kitchen rooms in Canmore for 1/2 price of dumpy little motel style rooms at jasper fairmont. I would not go back Did not enjoy banquets forgetting to bring my dessert after my meal that was disgusting, who puts chopped asparagus in Mushroom Risotto??

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Edmonton, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here many times in the winter and early spring for ski get weekends and work functions but this was the 1st time we came in the summer. We stayed in an upper lodge room with a large balcony overlooking the lake. The room was small but comfortable and the staff were attentive. We enjoyed canoeing, mountain biking... More 

Was this review helpful? Yes
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear SpringGarden780, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge on your recent trip to Jasper and taking the time to share your comments through a positive TripAdvisor review. I was please to read that you an your family enjoyed your visit were able to take in some of the many recreational opportunities and your... More 

Naples
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

WE recently stayed for 2 nights at the Jasper Park Lodge. We have stayed at several Fairmont Hotels in the past and were always very pleased. We were warned by several reviews on this site that this was not a 5 star location....but we booked it anyway. It is very pricey for the level of accommodations. The rooms are old,... More 

Was this review helpful? Yes
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Lakehouse258, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your feedback with a TripAdvisor review. This forum offers a great opportunity to reconnect with guests to learn about the details of their stay and evaluate our measure of success. I was disappointed to read that your accommodations did... More 

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