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All 17 Jasper hotels

Astoria Hotel

2.0 of 5 Hotel   |   404 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
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Ranked #16 of 17 hotels in Jasper
A recent review
4 of 5 stars reviewed 3 weeks ago
sssNoVa_VA NoVa,VA
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154 people have reviewed this hotel

Traveler rating
    14
    34
    49
    26
    31
See reviews for
24
67
15
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Prince George, Canada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at the Astoria for my birthday weekend in August. We got rooms 108 and 112, one with a king sized bed (which was actually two twins with a king sheet fit over it) and my mom and aunt got the two twins in room 112. Both rooms were in desperate need of a good cleaning. There was a... More

Was this review helpful? Yes 7
Oliverga, Public Relations Manager at Astoria Hotel, responded to this review

Dear Cecella S, We would like to express our most sincere apologies for the state of your room. We take every review very seriously and since evaluating this review we have re-educated our housekeeping staff on the proper practices to keep up with our hotel. We ask that you do not take the state of one room as a resemblance... More

Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel will be 90 years old next year I believe. And it feels 90 years old. Avoid room115 like the plague the walls, floor and door vibrate from about 8am until about 11.45 pm. Thankfully we were moved to an equally tired and dated room after one night. But at least it didn't vibrate. We had to stay in... More

Was this review helpful? Yes 3
Oliverga, Public Relations Manager at Astoria Hotel, responded to this review

Dear 691Karen2468, Yes! You are correct; the Astoria Hotel will be 90 years old in 2015! Making our hotel the oldest hotel in the Jasper townsite to date. We would like to apologize for the inconveniences you experienced during your stay with us. As the foundations of the hotel were built in the early 1920’s, we sometimes experience vibrations in... More

NoVa,VA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Best wi-fi of any place on this Banff/Jasper trip. Heck, even better than data! Hotel was cheaper than some of the other places we looked at and very nice! I would definitely recommend. Clean, nice room, 2 beds and a bathroom, small fridge (this one worked). Views towards the mountains and train tracks, we left the car in a parking... More

Was this review helpful? Yes
Oliverga, Public Relations Manager at Astoria Hotel, responded to this review

Dear sssNoVa_VA, Thanks for the great review! Here at the Astoria Hotel we take all reviews of every kind into consideration. We are happy to boast some of the fastest wifi speeds in all of Jasper National Park. As well, our mountain view rooms give guests a pristine view of some of Jasper’s beautiful mountains right from the comfort of... More

Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived late July, 2014 after having decided, last minute,to stay in Jasper for a few days - rooms were hard to find! The only rooms available were those located above a noisy restaurant kitchen fan (that is running out of balance) for a reduced rate. We were later relocated to a quieter room with a view the next evening.... More

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Lichfield, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Given it's location and almost fairy-tale external appearance, we were deeply disappointed with our 2 night stay here. Given that we'd pre-booked in February (for an August stay) and selected a king-size bed (as this normally delivers a similar sized room) we arrived to find ourselves at a tired, almost hostel-like tourist hotel with a cramped room at the back... More

Was this review helpful? Yes 1
Oliverga, Public Relations Manager at Astoria Hotel, responded to this review

Dear A.P. We thank you for your review. Here at the Astoria Hotel we use reviews as useful tools to develop our business to better suit you, our customers. The Astoria Hotel is Jasper’s smallest hotel and has been family owned since the 1920’s. We are happy that you enjoyed the convenience of our location- which is in the center... More

Grimsby, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here two nights in July and enjoyed our stay overall. The hotel is in a great location near shops and restaurants, basically walking distance to most things in Jasper. The rooms are very small, the bathroom is very small, but that was okay considering the cheap price and the charm of the old hotel. When you're in the... More

Was this review helpful? Yes
Oliverga, Public Relations Manager at Astoria Hotel, responded to this review

Dear Dustin S. Thank you for reviewing our hotel! We always appreciate the feedback whether it’s good, bad or anything in between. Like you said- Our hotel has a unique and very convenient location for our guests, we’re happy that you enjoyed staying with us. The Astoria Hotel is a small hotel with a lot of character and a lot... More

Winnipeg, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The location of the hotel is amazing! Right on the main strip of Jasper which is a fantastic place to visit if you are looking for a place to stay in the mountains. Everywhere is easy to get to and there is parking right across the street. The De'd Dog is attached right to the hotel as well as Papa... More

Was this review helpful? Yes
Oliverga, Public Relations Manager at Astoria Hotel, responded to this review

Dear BunniWant, As always, at the Astoria Hotel we take every comment seriously and always appreciate feedback of any kind! We have addressed the fact that your room was not up to the standards that we operate as far as room cleanliness in the hotel. Our housekeeping team has been made aware of this fault that you experienced and are... More

2 reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

One star earned by the receptionist who was welcoming. Minus four stars earned by the very dated rather grotty room. The shower works but the area is so small that getting dried without putting a foot in the toilet pan is a risk not worth taking. The free room space with two single beds is a joke. If only they... More

Was this review helpful? Yes
ASTORIAJASPER, General Manager at Astoria Hotel, responded to this review

When the Astoria Hotel was built in 1925 the guest rooms did not have individual bath rooms. The bathrooms were added in the 1960s and consequently they are small but efficient with a fully tiled shower stall apposing the toilet. This made the guest room only big enough to accommodate two single beds or one double. We admit the rooms... More

Eastern Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 22, 2014

Like all the hotels in Jasper, this one is also expensive. However, we booked last minute and ended up with a room that they don't typically book online (for various reasons, mostly involving the fact that it is right over the kitchen). The hotel itself is in a great location! It's on the 2nd floor of a building, and there's... More

Was this review helpful? Yes 1
ASTORIAJASPER, General Manager at Astoria Hotel, responded to this review

Thank you for the kind words. It is very satisfying to hear from guests who appreciate our little old hotel and it's character and charm. The relatively high rates for accommodation in Jasper reflect the cost of operating a business in a remote National Park and the seasonality of demand for rooms. They are considerably less expensive in the 'off-season'.... More

Senior Contributor
29 reviews 29 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 19, 2014

The biggest joke of a hotel ever. Although the location is central, well located and the receptionist very welcoming and so so helpful, i would hasten to recommend this kip. Bedspreads very 1970 à la Loveboat. But clean linen and comfy (albeit tiny) beds. When questioned about the EXTORTIONATE rates we were told that this is a one horse town... More

Was this review helpful? Yes
ASTORIAJASPER, General Manager at Astoria Hotel, responded to this review

I think it is unfair to bash an entire community and resort destination, especially when the experience is for such a short period. Jasper is a beautiful place and has it's own individuality that distinguishes it from other fine resort destinations like Banff and Whistler. A traveller would need to spend some time in the National Park and the village... More

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Additional Information about Astoria Hotel

Address: 404 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range (Based on Average Rates): $
Hotel Class:2 star — Astoria Hotel 2*
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Also Known As:
Astoria Hotel Jasper

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Class
Official Description (provided by the hotel)
The Astoria Hotel is an historic Jasper hotel located in the heart of the Canadian Rockies since 1925. This small hotel features Jasper National Park lodging with character and charm. Perfect for a Canadian Rockies vacation, the Astoria Hotel features an excellent restaurant, as well as a lively pub. At The De'd Dog bar&grill, you can find a wide selection of domestic and imported refreshments, all in lively atmosphere. A great place to watch sports or ski & bike videos. No matter what time of year you choose to stay at our Jasper hotel, you will be able to truly enjoy everything the Canadian Rockies has to offer. In winter, skiing, snowboarding, and ice climbing are all popular activities. In the summer months, the Canadian Rockies provide excellent opportunities for fishing, hiking, mountain biking, and much more. Built for a different traveler in its day, the Astoria offers a quaint abode with rooms situated on the second floor. Although there is no elevator, our staircase is short and manageable for everyone. In our classic setting, you will find that our beds will be comfortable. We have many return guests week after week, month after month, and so on. For your next Jasper vacation, stay with us at the Astoria Hotel. ... more   less 
Number of rooms
35

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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