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All 23 Jasper National Park hotels

Sunwapta Falls Rocky Mountain Lodge

2.0 of 5 Resort   |   Hwy. 93, Icefields Parkway | Box 97, Jasper National Park, Alberta T0E 1E0, Canada (Formerly Sunwapta Falls Resort)
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Sunwapta Falls Rocky Mountain Lodge
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Certificate of Excellence 2013
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300 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 22, 2014

My husband and I stayed here for 2 nights at the end of September while we were on an 8 day drive through the Rockies. The hotel is in a good location if you want to spend time outdoors in Jasper National Park. However we were visiting at the end of September when it was getting cold, so we felt... More

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Castleford, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2014

This is a lovely little hotel, right in the middle of Jasper. The rooms are nice, not exceptional. The restaurant food is absolutely fantastic. It is walking distance to the falls which is absolutely spectacular.

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Jarvenpaa, Finland
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 17, 2013

We stayed one night in cabin here, and had nothing to complain for. Nice and helpful staff, from all over the world. Enjoyed chatting with Irish girl, who was extra helpful and nice for us. Room was not fancy, but it did the trick. Bathroom was oldish, but everything worked just fine. Price was quite high, if you compare it... More

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Tegucigalpa, Honduras
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 8, 2013

I was very dissapointed with this place. The place looked old. We got to our room and again it looked old and smelled bad. The bathroom door was very small and didn't close. It was very hot at night. They only gave us 2 portable fans that weren't strong enough. The restaurant was excelent, but I would NEVER stay here... More

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mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi TwoCrazyCats62! First of all I would like to sincerely apologize for your experience at Sunwapta. We all feel disappointed in ourselves when we feel that we've let a guest down. Let me take some time to address your comments. It's always useful for me to understand specifics, so I encourage you, if you have the time, to email me... More

Walsrode, Germany
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2013

We only stayed for one night at Sunwapta and it was probably enough. We had booked a cabin and both my husband were expecting rustic but I think dated springs to mind! The staff were excellent both at the front desk and in the restaurant and when I complained the cabin was cold, they sent a member of staff over... More

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mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi Amanda N! Thanks so much for choosing to stay with us, and for taking the time out of your schedule to share your experience with the TripAdvisor Community! The name of your review really captures the evening ambience at Sunwapta, so thanks for introducing us with this. I'd like to take this opportunity to speak to some of your... More

Horsham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 7, 2013

Decide to stay in the park but got a small room with no natural light, hidden away in the woods - could have been anywhere. Meant to be rustic – maybe just not our style. Got no breakfast with the room, and not much left in the self service when we had got up. Wish we had driven the extra... More

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mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi Peter n Linda! So sorry to hear that your stay with us was disappointing. If you have a minute, please send me an email and I'll find a satisfactory resolution for you! We're not in the business of disappointing, and I think additional info you might have would help me market our business more effectively to people looking to... More

Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 3, 2013

Checked in and was given a room at the back of the two level building. The windows was broken and would not close. The room itself was nothing special and very dark due to nearby trees. Went back to front and asked for a different room and was given a much nicer room in a cabin. Staff at the restaurant... More

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mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi caymancaribbeansun! Thanks for taking the time to leave a review and for leaving insights for future guests. Readers, I'd like to take this opportunity to expand on a few points. ROOMS We have cabin style accommodation and more standard lodge accommodation. You can find lots of pictures on our Facebook page in the 'candid photos' album. This is an... More

Doylestown, Pennsylvania
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 27, 2013

We had a very enjoyable one night stay on our drive between Lake Louise and Jasper. Sunwapta is very remote, but that was the appeal for us. We had been in the hustle and bustle of Banff/Lake Louise and wanted something different. Sunwapta didn't disappoint. We arrived in the early afternoon and the reception staff was very helpful in suggesting... More

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mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

HI Boy Scout! Thanks so much for the great review and for taking the time to share your experience with the TripAdvisor community! Readers, I just left a marathon response covering most points of Sunwapta, but there are a few little points I'd like to expand on here, that Boy Scout has very directly pointed out: AMENITIES and LOCATION We... More

Cleveland, OH
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2013

Not quite sure how to rate this place. Compared to what? There is really nothing else in this area of the beautiful Icefields Parkway. Yes, the internet is not great, and no, they do not have flat screen TV's. Yes, it is expensive. No, there is no nightlife. The cabin we stayed in was clean and functional. The young seasonal... More

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mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi IndiansFan! I want to break my usual candour of responding for the benefit of the TripAdvisor community for a moment and just say how much I appreciate your steely, sober review of Sunwapta. In a very direct way you've painted quite a realistic picture of our property, understood the primary challenge of businesses like ours, and helped people with... More

Izmir, Turkey
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 19, 2013

Maybe worst hotel experience, ever had... Nowhere is covering Wifi... Room is dirty and full of insects... Really cold... And costs as Hilton 5*... (I gave 1* just for good service in Restaurant) (You may only stay if you should to have a camp in Banff)

Was this review helpful? Yes 1
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi Xtrim, I'm sorry you had a negative experience at Sunwapta. I'm not sure what is meant by the final comment as we are not in Banff, and it's unclear what Banff has to do with our location. I hope your review was meant for Sunwapta! Readers, instead of responding with the fact that our housekeeping has won awards for... More

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Additional Information about Sunwapta Falls Rocky Mountain Lodge

Also Known As:
Sunwapta Falls Rocky Mountain Hotel
Sunwapta Falls Rocky Mountain Hotel Jasper
Sunwapta Falls Hotel
Hotel Sunwapta Falls
Address: Hwy. 93, Icefields Parkway | Box 97, Jasper National Park, Alberta T0E 1E0, Canada (Formerly Sunwapta Falls Resort)
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park
Amenities:
Business Center with Internet Access Free Parking Kitchenette Restaurant Suites
Hotel Style:
#2 Top resorts Hotel in Jasper National Park
#5 Family Hotel in Jasper National Park
#5 Romantic Hotel in Jasper National Park
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sunwapta Falls Rocky Mountain Lodge 2*
Official Description (provided by the hotel):
A recent recipient of TripAdvisor's Certificate of Excellence, Sunwapta Falls Rocky Mountain Lodge is an ideal choice if you're looking to unplug from the hectic pace of regular life. Most often chosen for our location, the lodge is a scenic 45-minute drive south of downtown Jasper. We're open from mid-May to early-October.Our location provides a less distracted experience of our natural surroundings. Located just off the Icefields Parkway, our cabin-style accommodation is nestled in the forest between mountains and lakes with just a short walk to the beautiful Sunwapta Falls and many major attractions nearby. In the evenings its just us, the stars, the sound of the falls and the scent of wood burning as it crackles in our many fireplaces. There's no cell phone reception and there are no phones in the rooms. Despite our rustic setting, our accommodations are immaculately kept with award wining housekeeping practices, and our evening dining is not to be missed. Satellite internet is provided via WiFi at no charge and satellite TV is also provided at no charge. With only 50 rooms, the service at Sunwapta is exceptionally high. Our front desk commits time to each guest, providing complementary expert advice and daily customized sightseeing agendas to help you experience those WOW moments. We also act as ticketing agents for all the major and minor attractions. During your stay with us, we will take care of all your activity bookings and daily planning. Each and every one of our staff is entirely committed to helping you have a truly memorable experience in Jasper National Park. Prepare to be 'treated like royalty'!A 2 star property, Sunwapta offers a mix of cabin-style accommodations with real wood-burning stone fireplaces (includes complementary wood and service), and contemporary hotel style rooms. Our accommodations are suitable for romantic getaways and family vacations. We look forward to helping you experience the best of Jasper... wonderful by nature. ... more   less 
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