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Holiday Inn Express Grande Prairie

2.5 of 5 10226 117 Avenue, Grande Prairie, Alberta T8V 7S5, Canada
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Certificate of Excellence 2014
Holiday Inn Express Grande Prairie
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Holiday Inn Express Grande Prairie
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104 reviews from our community

Traveler rating
    40
    40
    18
    4
    2
See reviews for
25
6
10
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon, SK Canada
Top Contributor
105 reviews 105 reviews
36 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This HI express provides the consistent quality I expect from their chain of hotels. Clean quiet modern spacious rooms. A good hotel for my short term needs. No major issues what so ever. Parking was a bit of a challenge as it was a blizzard. The breakfast was consistent with other HI hotels.

Was this review helpful? Yes
nicoles98, Manager at Holiday Inn Express Grande Prairie, responded to this review

Thank you so much for taking the time to provide our team with the feedback from your most recent stay with us. It has been terrible weather here and can make parking a little more challenging, we do work very hard to keep our parking lot clear of snow at all times, however through a blizzard always makes this more... More 

Whitehorse, Canada
Top Contributor
77 reviews 77 reviews
39 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

We were satisfied with our stay at this hotel. It's nothing special to write home about, no serious complaints either. The front desk was friendly and check in was easy. We were given a room on the main floor, which I wasn't thrilled about initially. Though after seeing a coach bus of children unload and talk about being on higher... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest,, Thank you so much for taking the time to share your recent experience with us. We are so glad to hear you enjoyed your stay with us. I apologize that the weekend breakfast hours of 7:00 AM- 10:00 AM were out of your scope. Please if staying with us again come see the Front Desk as they usually... More 

Charlie Lake
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

Recently spent one night at the Holiday Inn Express Grande Prairie Alberta. We stayed because it is a pet friendly hotel and accepts Air Miles. I had to call this hotel 4 times before hotel staff answered the phone and upon asking why it was not answered the reply was she was busy and alone. On arrival to the hotel... More 

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for taking the time to share your recent feedback on your stay with us. As I had spoken with you the other day regarding these issues I once again apologize. I have ensured that your IHG Rewards number along with your Air Miles is submitted to IHG for your point reimbursement for your stay and apologize... More 

Edmonton
Top Contributor
122 reviews 122 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 10, 2014

Very nice rooms at a reasonable price. Newer hotel and it shows. Will stay here again. Free breakfast with room. Very quiet. Front office staff were friendly and helpful. Recommend this hotel. Lots of parking with plugins available.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for your great feedback on your recent stay at the Holiday Inn Express Grande Prairie. We are so delighted you enjoyed your stay and that the staff were so accommodating for you. We look forward to having you come back and stay with us. Merry Christmas & Happy New Year. Yours in Hospitality, Nicole... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 9, 2014

Over all, great stay. Would have given this stay 5 * but I didn't feel that the need for great customer service was there. We all enjoyed the free breakfast and felt it was laid out well. The pool room was chili but the water more than made up for that.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us in Grande Prairie. We are so glad to here that the hotel amenities met your standards and was an enjoyable experience for you. I am sincerely sorry that you did not receive top customer service as it is our expectation for all of our guests to receive.... More 

Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

Love staying here, the gym and pool area kicks butt. The room always is in tip top shape. I look forward to the breakfast here when i get back from a long days work. Front desk clerks Regina and Shelby were very helpful when checking in big groups of us and always had a smile !!

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, First off I want to thank you for sharing your recent stay with us in Grande Prairie. We are so glad you enjoyed your stay and that the staff and all aspects of the hotel were so accommodating and that we exceeded your expectations. We look forward to seeing you again shall you be visiting the area. Yours... More 

Top Contributor
91 reviews 91 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 27, 2014

This is a nice place that is new with a great location and very comfortable. This is your normal Holday inn Express that you would expect to see in the states. I would stay here again, all the staff was very friendly.

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for sharing your recent experience at the Holiday Inn Express Grande Prairie. we are so glad to hear you enjoyed your stay and that Laverne in breakfast was so accommodating and showed great guest services. We pride ourselves on providing excellent service and exceeding all of our guests expectations. We look forward to seeing you again... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

We usually stay at the holiday inn when we travel for work. Breakfast was rly good thanks to Laverne who makes them. Very nice lady who cares. Also rly nice beds and in a good location. Would recommend!

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us at the Holiday Inn Express Grande Prairie. We are so glad you enjoyed your stay and we have shared this review with our team as to be recognized for your hard work is always gratifying. We look forward to seeing you again on your next... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 22, 2014

If I had to criticize it would be that the curtains were open for viewing into the room and no way to close them all the way. Otherwise, great place to stay. A little pricey for sure. Friendly staff from our experience.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for your review on your recent stay with us. We are very happy to hear you enjoyed it. I noticed you had made a comment about the curtains in your room not closing, this is true they do not close but right behind the front curtain set is a set of black out curtains which indeed... More 

calgary
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

We stayed here while attending a wedding and were extremely pleased....the rooms are very clean, quiet, and comfortable. The breakfast buffet has a wide range of foods...and is very satisfying. The swimming pool is very clean. This is a fairly new hotel....and was perfect for us. It is located very close to Mr. Mikes restaurant where we had a delicious... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Cahill303, Thank you so much for sharing your recent experience with us. We are so glad that you enjoyed all aspects of your stay and that the hotel was so accommodating for you during your event. we hope to see you again shall you be visiting the city and again thank you for the great review. Yours in Hospitality,... More 

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Additional Information about Holiday Inn Express Grande Prairie

Address: 10226 117 Avenue, Grande Prairie, Alberta T8V 7S5, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grande Prairie 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Grande Prairie Hotel Grande Prairie
Holiday Inn Express Grande Prairie Alberta
Hotel Style:
#4 Business Hotel in Grande Prairie

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