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Holiday Inn Express Grande Prairie

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10226 117 Avenue, Grande Prairie, Alberta T8V 7S5, Canada
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Holiday Inn Express Grande Prairie
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Holiday Inn Express Grande Prairie
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111 reviews from our community

Traveler rating
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    42
    20
    4
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Ok hotel, quite, nothing overly special, dog friendly, curtains don't close all the way on windows, makes sleeping a bit tough during the summer when the sun is out over 18 hours each day. Free breakfast, plenty of parking, located just west of town.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I come to grande prairie lots for business. I try to stay at holiday inn hotels for the points. But I will NEVER be staying at the express again! Not only are the prices stupid high for a non full service hotel, but the front desk staff (as well front desk manager) were beyond rude! I will not be back... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, I am very sorry to read that you have had a poor experience at our hotel. I would like the opportunity to discuss your experience in detail if possible. My email address is gm@hiexgp.com and I would really like to hear from you if you are willing to discuss further. Thank you Sandra Dreger More 

Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for over two months for a project in the area. Place had everything I wanted. Comfortable, friendly and quiet. Loved Mr. Mikes nearby too where I could get a good meal and drinks and walk back to the hotel easily. Will make an effort to stay here in Grande Prairie for sure! A great hotel.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you very much for sharing feedback regarding your recent visit. We very much appreciate it, and are so pleased that you enjoyed our hotel. We look forward to welcoming you back to the Holiday Inn Express Grande Prairie! Best Regards Sandra Dreger More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2015

We were given a room with one bed for my husband, daughter and myself. We asked to change to a new room and were told there were non. I asked for a cot for my daughter, and was told she could sleep on a blanket on the floor. The following day when I asked the front staff to move us... More 

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for providing feedback regarding your recent stay. I am so sorry that you encountered problems. I would like the opportunity to speak with you so that I may discuss your concerns further. I would love to hear from you via email or I can certainly contact you by phone if you prefer. Best Regards Sandra Dreger... More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 30, 2015

Wifi is good, room is clean, breakfast is your typical food hotel, nothing spectacular, but not gross or anything! I've always found that with every stay, one staff member is nice, while the rest of the staff are extremely rude. Not very far for shopping, just around the bend and down the road! Still, customer service is ALWAYS the most... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, I am sorry that you found that our service did not meet your expectations. Please feel free to contact me directly as I would love the opportunity to discuss your concerns further and also to get some specific details regarding your experience. Thank you Sandra Dreger More 

Edmonton
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 21, 2015

I stayed here for work and it was a nice stay. The rooms were clean and quiet. Holiday Inn is safe bet whenever you stay because it is always consistent. The location was good because it was walking distances to many restaurants.

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for taking the time to provide your feedback about your recent stay. We very much appreciate it, and look forward to welcoming you back to the Holiday Inn Express, Grande Prairie! Yours in Hospitality, Sandra Dreger More 

St. Albert, Canada
Top Contributor
57 reviews 57 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 14, 2015

Very clean hotel with s fantastic breakfast included (pancakes, bacon, regular continental stuff). Prices were comparable to other hotels in the area. Really enjoyed our stay. Staff is very friendly and willing to accommodate special requests.

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for sharing your feedback regarding your recent visit. We are so pleased that you enjoyed your stay, and we look forward to welcoming you back to the Holiday Inn Express! Best Regards Sandra Dreger More 

Saskatoon, SK Canada
Top Contributor
111 reviews 111 reviews
37 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed February 6, 2015

This HI express provides the consistent quality I expect from their chain of hotels. Clean quiet modern spacious rooms. A good hotel for my short term needs. No major issues what so ever. Parking was a bit of a challenge as it was a blizzard. The breakfast was consistent with other HI hotels.

Was this review helpful? Yes 1
nicoles98, Manager at Holiday Inn Express Grande Prairie, responded to this review

Thank you so much for taking the time to provide our team with the feedback from your most recent stay with us. It has been terrible weather here and can make parking a little more challenging, we do work very hard to keep our parking lot clear of snow at all times, however through a blizzard always makes this more... More 

Whitehorse, Canada
Top Contributor
77 reviews 77 reviews
39 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

We were satisfied with our stay at this hotel. It's nothing special to write home about, no serious complaints either. The front desk was friendly and check in was easy. We were given a room on the main floor, which I wasn't thrilled about initially. Though after seeing a coach bus of children unload and talk about being on higher... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest,, Thank you so much for taking the time to share your recent experience with us. We are so glad to hear you enjoyed your stay with us. I apologize that the weekend breakfast hours of 7:00 AM- 10:00 AM were out of your scope. Please if staying with us again come see the Front Desk as they usually... More 

Charlie Lake
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

Recently spent one night at the Holiday Inn Express Grande Prairie Alberta. We stayed because it is a pet friendly hotel and accepts Air Miles. I had to call this hotel 4 times before hotel staff answered the phone and upon asking why it was not answered the reply was she was busy and alone. On arrival to the hotel... More 

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for taking the time to share your recent feedback on your stay with us. As I had spoken with you the other day regarding these issues I once again apologize. I have ensured that your IHG Rewards number along with your Air Miles is submitted to IHG for your point reimbursement for your stay and apologize... More 

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