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Holiday Inn Express Grande Prairie

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10226 117 Avenue, Grande Prairie, Alberta T8V 7S5, Canada
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Holiday Inn Express Grande Prairie
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Holiday Inn Express Grande Prairie
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108 reviews from our community

Traveler rating
    40
    42
    19
    4
    3
See reviews for
27
6
10
53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (31)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were given a room with one bed for my husband, daughter and myself. We asked to change to a new room and were told there were non. I asked for a cot for my daughter, and was told she could sleep on a blanket on the floor. The following day when I asked the front staff to move us... More 

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for providing feedback regarding your recent stay. I am so sorry that you encountered problems. I would like the opportunity to speak with you so that I may discuss your concerns further. I would love to hear from you via email or I can certainly contact you by phone if you prefer. Best Regards Sandra Dreger... More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wifi is good, room is clean, breakfast is your typical food hotel, nothing spectacular, but not gross or anything! I've always found that with every stay, one staff member is nice, while the rest of the staff are extremely rude. Not very far for shopping, just around the bend and down the road! Still, customer service is ALWAYS the most... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, I am sorry that you found that our service did not meet your expectations. Please feel free to contact me directly as I would love the opportunity to discuss your concerns further and also to get some specific details regarding your experience. Thank you Sandra Dreger More 

Edmonton
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here for work and it was a nice stay. The rooms were clean and quiet. Holiday Inn is safe bet whenever you stay because it is always consistent. The location was good because it was walking distances to many restaurants.

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for taking the time to provide your feedback about your recent stay. We very much appreciate it, and look forward to welcoming you back to the Holiday Inn Express, Grande Prairie! Yours in Hospitality, Sandra Dreger More 

St. Albert, Canada
Top Contributor
55 reviews 55 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 14, 2015

Very clean hotel with s fantastic breakfast included (pancakes, bacon, regular continental stuff). Prices were comparable to other hotels in the area. Really enjoyed our stay. Staff is very friendly and willing to accommodate special requests.

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for sharing your feedback regarding your recent visit. We are so pleased that you enjoyed your stay, and we look forward to welcoming you back to the Holiday Inn Express! Best Regards Sandra Dreger More 

Saskatoon, SK Canada
Top Contributor
111 reviews 111 reviews
37 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed February 6, 2015

This HI express provides the consistent quality I expect from their chain of hotels. Clean quiet modern spacious rooms. A good hotel for my short term needs. No major issues what so ever. Parking was a bit of a challenge as it was a blizzard. The breakfast was consistent with other HI hotels.

Was this review helpful? Yes 1
nicoles98, Manager at Holiday Inn Express Grande Prairie, responded to this review

Thank you so much for taking the time to provide our team with the feedback from your most recent stay with us. It has been terrible weather here and can make parking a little more challenging, we do work very hard to keep our parking lot clear of snow at all times, however through a blizzard always makes this more... More 

Whitehorse, Canada
Top Contributor
77 reviews 77 reviews
39 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

We were satisfied with our stay at this hotel. It's nothing special to write home about, no serious complaints either. The front desk was friendly and check in was easy. We were given a room on the main floor, which I wasn't thrilled about initially. Though after seeing a coach bus of children unload and talk about being on higher... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest,, Thank you so much for taking the time to share your recent experience with us. We are so glad to hear you enjoyed your stay with us. I apologize that the weekend breakfast hours of 7:00 AM- 10:00 AM were out of your scope. Please if staying with us again come see the Front Desk as they usually... More 

Charlie Lake
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

Recently spent one night at the Holiday Inn Express Grande Prairie Alberta. We stayed because it is a pet friendly hotel and accepts Air Miles. I had to call this hotel 4 times before hotel staff answered the phone and upon asking why it was not answered the reply was she was busy and alone. On arrival to the hotel... More 

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for taking the time to share your recent feedback on your stay with us. As I had spoken with you the other day regarding these issues I once again apologize. I have ensured that your IHG Rewards number along with your Air Miles is submitted to IHG for your point reimbursement for your stay and apologize... More 

Edmonton
Top Contributor
126 reviews 126 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 10, 2014

Very nice rooms at a reasonable price. Newer hotel and it shows. Will stay here again. Free breakfast with room. Very quiet. Front office staff were friendly and helpful. Recommend this hotel. Lots of parking with plugins available.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for your great feedback on your recent stay at the Holiday Inn Express Grande Prairie. We are so delighted you enjoyed your stay and that the staff were so accommodating for you. We look forward to having you come back and stay with us. Merry Christmas & Happy New Year. Yours in Hospitality, Nicole... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 9, 2014

Over all, great stay. Would have given this stay 5 * but I didn't feel that the need for great customer service was there. We all enjoyed the free breakfast and felt it was laid out well. The pool room was chili but the water more than made up for that.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us in Grande Prairie. We are so glad to here that the hotel amenities met your standards and was an enjoyable experience for you. I am sincerely sorry that you did not receive top customer service as it is our expectation for all of our guests to receive.... More 

Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

Love staying here, the gym and pool area kicks butt. The room always is in tip top shape. I look forward to the breakfast here when i get back from a long days work. Front desk clerks Regina and Shelby were very helpful when checking in big groups of us and always had a smile !!

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, First off I want to thank you for sharing your recent stay with us in Grande Prairie. We are so glad you enjoyed your stay and that the staff and all aspects of the hotel were so accommodating and that we exceeded your expectations. We look forward to seeing you again shall you be visiting the area. Yours... More 

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