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Holiday Inn Express Grande Prairie

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10226 117 Avenue, Grande Prairie, Alberta T8V 7S5, Canada
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1 room 1 guest
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Holiday Inn Express Grande Prairie
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121 Reviews from our TripAdvisor Community

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Traveler rating
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    45
    22
    5
    4
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8
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58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort St. John, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose this location as I was able to use less reward points for our stay. We usually like the Holiday Inn and Suites Grande Prairie. I was pleasantly surprised at this hotel. Everything seemed nice and clean, from the public areas to the room itself. When we arrived, the breakfast attendant was busily cleaning the door frames in the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 19, 2015

Hotel is wonderful very nice and clean staffs are so helpful.wonderful breakfast.pool awesome.we stayed here for merriage function.we stayed 2 nights.our room is very nice and clean specialy room boy senthl is awesome.he was so helpful for us.and he clean the room perfectly. TOTALY WE HAD GREAT STAY

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you very much for your comments regarding your recent stay! We are thrilled to hear that you had an enjoyable experience. I am excited to also share your comments with the team, and especially with Senthil. Best Regards Sandra Dreger More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 17, 2015

Stayed here this week on business for one night. The rooms was good, bed comfortable but the Internet was so slow I had to use my phone as a hot spot in order to get work done. I am not sure I would stay here again because of the Internet issue. The breakfast was ok, eggs sat so long that... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you very much for sharing your feedback regarding your recent experience with us. I am pleased to hear that you enjoyed the accommodation. I am terribly sorry that the internet speed and the breakfast was not of our usual standard. The gift of your feedback allows me to work on solutions for the problems you encountered during... More 

St. Albert, Canada
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 15, 2015

Meets all the expectations of a Holiday Inn Express. As we were there for a major sporting event, the staff was acccomdating. The let us book the breakfast room for a team dinner, were responsive to meet the high demands of a large number of athletes at breakfast and effortlessly gave complimentary passes to a sister hotel when the pool... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you very much for your feedback and comments regarding your recent stay. Our breakfast room is a great socializing area, and we are happy to hear that your Team was able to utilize the space for their dinner. I am very pleased that we were able to offer an immediate solution for the pool closure. We are... More 

Kamloops, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2015

What a great hotel. The staff really go out of their way to make you feel comfortable! They are very friendly and made sure we were taken care of. We moved from a terrible hotel to this one and it was the best choice! I recommend anyone staying in Grande Prairie to make this they number one hotel!

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for your kind words regarding our hotel and our team! We are so happy to hear that you enjoyed your stay! We look forward to welcoming you back next time! Best Regards Sandra Dreger More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 5, 2015

We really enjoy staying at this hotel. When we decide to go for an overnight family getaway this is the hotel we choose. Our favourite room is the 2 double beds with the pull out couch. These rooms are a great size for our family of four and give the kids space to play and eat without being on the... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for taking the time to provide a detailed review of our property! We very much appreciate it and are also thrilled that we are your "go to" hotel. I am sorry to hear that there was some confusion with the bag that was left in your room. Upon seeing the bag, we were expecting... More 

Calgary, Alberta
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 5, 2015

We have stayed here multiple times for both work and personal stays. The staff is consistent and the hotel is well maintained and clean. The breakfast area kept clean and well stocked(for standard hotel breakfasts bars). The breakfast room is handy to meet and visit people in the evening. The beds are comfortable. There are restaurants within walking distance and... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for sharing your feedback about our hotel! We very much appreciate it! I am terribly sorry that the air conditioning could not quite keep up to our summer heat wave. Our team is always available to assist if any item needs correction during your stay. Please just let us know and we will be at your... More 

Edmonton, Canada
2 reviews
3 of 5 stars Reviewed June 26, 2015

Mrs. Laverne Shade is the motherly hostess who takes care of every customer who walks into her dining room like her own children. She is friendly, kind and most of all has a great sense of humor on top of her undivided attention to great service. I will definitely go back to this hotel just because of her.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you very much for your comments regarding Laverne. She is a fantastic Lady and we are so fortunate to have her to look after our guests! I am excited to pass on your comments to Laverne. All the best, and we look forward to seeing you again! Sandra Dreger More 

Level Contributor
152 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 3, 2015

Reception: Fantastic Service: Spectacular! (Thanks to Jero and Patricia) Parking: plenty, front and back (outdoor) with rear door access (key card required) Plugs: Bring a power-bar if you like to plug stuff in bedside. Iron and Board in the room. Microwave is in the room I'm in. Facility: I had a chance to visit three different room styles... all looking... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, We very much appreciate you taking the time to provide feedback regarding your recent visit, and I will be sure to recognize the team Members that you had the great experiences with. Thank you! I am sorry that you were not able to have a restful night sleep due to the mattress in your room. We do have... More 

Edmonton, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 29, 2015

During my office trip for a week, I decided to book this considering a Holiday Inn Express brand however I had the worst experience overall and would really hope this review might make things better at the hotel and travellers can get a better experience and stay. As I went in to my room, even though the a/c was set... More 

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you very much for taking the time to provide feedback regarding your recent stay. I am terribly sorry that you experienced problems with the in room air conditioning units. We do have an on-going preventative maintenance program for our guest rooms and we will now place extra emphasis on the air conditioning units, based upon your feedback.... More 

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