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Holiday Inn Express Grande Prairie

2.5 of 5 10226 117 Avenue, Grande Prairie, Alberta T8V 7S5, Canada
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Certificate of Excellence 2014
Holiday Inn Express Grande Prairie
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Holiday Inn Express Grande Prairie
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102 reviews from our community

Traveler rating
    40
    39
    17
    4
    2
See reviews for
25
5
10
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Charlie Lake
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently spent one night at the Holiday Inn Express Grande Prairie Alberta. We stayed because it is a pet friendly hotel and accepts Air Miles. I had to call this hotel 4 times before hotel staff answered the phone and upon asking why it was not answered the reply was she was busy and alone. On arrival to the hotel... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for taking the time to share your recent feedback on your stay with us. As I had spoken with you the other day regarding these issues I once again apologize. I have ensured that your IHG Rewards number along with your Air Miles is submitted to IHG for your point reimbursement for your stay and apologize... More 

Edmonton
Top Contributor
119 reviews 119 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice rooms at a reasonable price. Newer hotel and it shows. Will stay here again. Free breakfast with room. Very quiet. Front office staff were friendly and helpful. Recommend this hotel. Lots of parking with plugins available.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for your great feedback on your recent stay at the Holiday Inn Express Grande Prairie. We are so delighted you enjoyed your stay and that the staff were so accommodating for you. We look forward to having you come back and stay with us. Merry Christmas & Happy New Year. Yours in Hospitality, Nicole... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Over all, great stay. Would have given this stay 5 * but I didn't feel that the need for great customer service was there. We all enjoyed the free breakfast and felt it was laid out well. The pool room was chili but the water more than made up for that.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us in Grande Prairie. We are so glad to here that the hotel amenities met your standards and was an enjoyable experience for you. I am sincerely sorry that you did not receive top customer service as it is our expectation for all of our guests to receive.... More 

Kelowna, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

Love staying here, the gym and pool area kicks butt. The room always is in tip top shape. I look forward to the breakfast here when i get back from a long days work. Front desk clerks Regina and Shelby were very helpful when checking in big groups of us and always had a smile !!

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, First off I want to thank you for sharing your recent stay with us in Grande Prairie. We are so glad you enjoyed your stay and that the staff and all aspects of the hotel were so accommodating and that we exceeded your expectations. We look forward to seeing you again shall you be visiting the area. Yours... More 

Top Contributor
82 reviews 82 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 27, 2014

This is a nice place that is new with a great location and very comfortable. This is your normal Holday inn Express that you would expect to see in the states. I would stay here again, all the staff was very friendly.

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for sharing your recent experience at the Holiday Inn Express Grande Prairie. we are so glad to hear you enjoyed your stay and that Laverne in breakfast was so accommodating and showed great guest services. We pride ourselves on providing excellent service and exceeding all of our guests expectations. We look forward to seeing you again... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

We usually stay at the holiday inn when we travel for work. Breakfast was rly good thanks to Laverne who makes them. Very nice lady who cares. Also rly nice beds and in a good location. Would recommend!

Was this review helpful? Yes 1
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us at the Holiday Inn Express Grande Prairie. We are so glad you enjoyed your stay and we have shared this review with our team as to be recognized for your hard work is always gratifying. We look forward to seeing you again on your next... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 22, 2014

If I had to criticize it would be that the curtains were open for viewing into the room and no way to close them all the way. Otherwise, great place to stay. A little pricey for sure. Friendly staff from our experience.

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Guest, Thank you for your review on your recent stay with us. We are very happy to hear you enjoyed it. I noticed you had made a comment about the curtains in your room not closing, this is true they do not close but right behind the front curtain set is a set of black out curtains which indeed... More 

calgary
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

We stayed here while attending a wedding and were extremely pleased....the rooms are very clean, quiet, and comfortable. The breakfast buffet has a wide range of foods...and is very satisfying. The swimming pool is very clean. This is a fairly new hotel....and was perfect for us. It is located very close to Mr. Mikes restaurant where we had a delicious... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Cahill303, Thank you so much for sharing your recent experience with us. We are so glad that you enjoyed all aspects of your stay and that the hotel was so accommodating for you during your event. we hope to see you again shall you be visiting the city and again thank you for the great review. Yours in Hospitality,... More 

DEVON
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 24, 2014

We had a great time in the pool! The kids loved the waterslide and the hot tub was the perfect temperature for a relaxing soak. The rooms were clean and the beds were very comfortable. The staff were pleasant and the breakfast was fantastic! Two types of omlette, turkey sausage, bacon & pancakes on top of the regular continental fare... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Tracy H, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have... More 

Spruce Grove, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 4, 2014

We had an awful experience the weekend before at another Holiday Inn, but this one renewed our faith in the franchise. We had a wonderful experience at this hotel. The staff were great. The rooms were clean and updated. We were also pleasantly surprised with a Keurig coffee machine in our room. We only grabbed a few items from the... More 

Was this review helpful? Yes
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review

Dear Serina88, Thank you so much for taking the time to share your experience on your recent stay with us at the Holiday Inn Express Grande Prairie. We are so glad you enjoyed your stay and that the staff were so accommodating during your time with us. We look forward to seeing you again shall you be visiting the city.... More 

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Additional Information about Holiday Inn Express Grande Prairie

Address: 10226 117 Avenue, Grande Prairie, Alberta T8V 7S5, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grande Prairie 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Grande Prairie Hotel Grande Prairie
Holiday Inn Express Grande Prairie Alberta
Hotel Style:
#4 Business Hotel in Grande Prairie

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