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Holiday Inn & Suites Grande Prairie - Conference Centre

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9816-107 Street, Grande Prairie, Alberta T8V 1L4, Canada
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Holiday Inn & Suites Grande Prairie - Conference Centre
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Holiday Inn & Suites Grande Prairie - Conference Centre
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91 reviews from our community

Traveler rating
    30
    35
    18
    4
    4
See reviews for
12
10
9
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

This hotel was a great place to stay because it is very conveniently located and the customer service was great. The room was quiet and clean. The breakfast room was clean and offered a good variety of food.

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear Pukewild, Greetings from your family at Holiday Inn & Suites Grande Prairie! Thank you so much for taking the time to review our Property. Constructive feedback from valuable guests means a lot to us and helps us continuously work harder and provide a better service. Thank you for staying with us. It is our pleasure to welcome you back... More 

Leduc, Canada
Top Contributor
68 reviews 68 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

i always have stayed at this holiday inn when I am working up in GP. I stayed for two nights this week, just checked out this morning. Room 241 with a king bed, very clean, bed comfy, big TV, wireless internet works well. Front desk reception excellent. Parking is good however was very icy in the parking lot and slipped... More 

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear Oilsandsgal, A Wonderful good morning from your family at Holiday Inn & Suites Grande Prairie!! Thank so much for your kind review and your loyalty to Holiday Inn Brand. We were delighted to read your review this morning. Your kind words about our staff and property really brightened up our day, as it is a priority for us to... More 

1 review
5 of 5 stars Reviewed December 31, 2014

The hotel offers brilliant service from the moment you enter its doors, with everything taken care of in a timely and professional manner Check in was quick and easy whilst the staff were all very polite and attentive. The room was clean, good size with a very comfortable bed.

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear Rajss84, Warm Greetings from your family at Holiday Inn & Suites Grande Prairie! We are humbled by your kind words of our property, staff and rooms. We are honored to be considered your second home and are happy to accommodate a valuable guest such as yourself anytime you visit Grande Prairie! We hope you will come back again in... More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

I have stayed at the Holiday Inn a couple times now. I really can't find any fault. The customer service, rooms, facilities are all ideal. I would say that this property is one of the best I have stayed at in Alberta,

Was this review helpful? Yes 1
GenHIGP, General Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Wow! Thank you so much for your feedback! Comments like yours is what makes our job worth it! We are really proud of what we built here over the last few years and we are happy to hear it didn't go unnoticed. Looking forward to your next stay with us Genevieve Rioux General Manager More 

Medicine Hat, Canada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014

I've stayed in my share of places in Grande Prairie and this is the nicest place I have been in so far. Very clean hotel with good sized rooms. The staff here is nice and so is the appearance of the hotel. There is a restaurant and bar located in the hotel that has decent food and good service. The... More 

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear Sodapop0474, A wonderful good afternoon from Holiday Inn & Suites Grande Prairie! On behalf of the management and staff at Holiday Inn & Suites Grande Prairie, we say you are very welcome. It is our pleasure to be at your service for anything you need. I'm happy to hear that you enjoyed your stay with us. We are always... More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 10, 2014

Initial check-in by reception was quite perfunctory and not terribly friendly. However all wait staff who catered our business event were friendly and accommodating. Hot tub and workout centre were a nice plus. Even though I discovered a dirty sheet I got prompt service to change the sheet and chocolate covered strawberries courtesy the next day with an explanation that... More 

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear emille56, Greetings from your Holiday Inn & Suites Grande Prairie family! We are all so pleased to hear that you enjoyed your stay with us and were able to benefit from our facilities. We aim to make our property your home away from home, and provide you with the best service possible. We are happy to hear that you... More 

1 review
5 of 5 stars Reviewed November 26, 2014

I have stayed at the Holiday Inn a couple times now. I really can't find any fault. The customer service, rooms, facilities are all ideal. I would say that this property is one of the best I have stayed at in Alberta.

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear Dh961, Greeting from your family at Holiday Inn & Suites Grande Prairie! We are honored that you chose to stay with us. Thank you so much for deeming us one of the best Hotels in Alberta that you've visited-- that is a great compliment to receive from such a valuable guest. We aim to make our property your home... More 

Richmond, BC,
Top Contributor
73 reviews 73 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 21, 2014

I had the opportunity to visit Grande Prairie this month for business. I had never been to this city before so didn't really know what to expect. What I did discover is that the city is larger than one expects and along with that thought, this Holiday Inn property is also more than I expected. I tend to stay in... More 

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear Valued Guest, Good Afternoon from Holiday Inn & Suites Grande Prairie! What a wonderful review! My eyes enjoyed reading every bit of it, so thank you very much for your kind feedback and your loyalty to Holiday Inn Brand. I'm glad you enjoyed the stay with us and we did exceed your expectations. Holiday Inn & Suites hotels are... More 

Edmonton, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 14, 2014

We knew that breakfast was not included at this Hotel, which was fine. From reading reviews however we knew that you could buy a discount coupon for the restaurant at the front desk. I was very surprised and disappointed to be told at check-in that the restaurant discount was not available to me because I had booked through a 3rd... More 

Was this review helpful? Yes
GenHIGP, Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear Valued Guest, Greetings from the Holiday Inn & Suites Grande Prairie! Thank you so much for taking the time to constructively review our property. We appreciate all of your comments and feedback. We regularly work on enhancing and revamping our Property. I am extremely very sorry to hear about the inconvenience you experienced in regards to the breakfast vouchers,... More 

Grande Prairie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 14, 2014

This summer I booked a block of rooms for our wedding guests to stay at both the Holiday Inn & Suites and the Podollan Inn & Spa, Grande Prairie. I did this to allow our guests the opportunity to choose their accommodation. In hindsight, I should have gone with the Podollan, their level of customer service was second to none!... More 

Was this review helpful? Yes 2
GenHIGP, General Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this review

Dear guest, Your comments were received with shock and surprise. We are truly disappointed to hear how you feel about your experience. Providing our guests with the best hospitality and customer service has always been our mission and the reason why our hotel is so successful. Stefanie has been the leader of our team in providing our guests the best... More 

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38 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (6)
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