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All 20 Grande Prairie hotels

BEST WESTERN Grande Prairie Hotel & Suites

3.0 of 5 Hotel   |   10745 117th Ave, Grande Prairie, Alberta T8V 7N6, Canada
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Ranked #4 of 20 Hotels in Grande Prairie
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Justine28 Yellowknife, Canada
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151 reviews from our community

Traveler rating
    64
    52
    22
    7
    6
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23
34
9
74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yellowknife, Canada
Top Contributor
181 reviews 181 reviews
35 hotel reviews
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this property for just 1 night and had a standard 2 queens room no. 331. The room was small but clean, and seemed a little bit worn, especially the carpet, but overall it was comfortable and quiet. The staff were efficient and friendly. Their Italian on-site restaurant was closed for renovations, therefore the breakfast was served in the... More

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Fort St. John, Canada
Top Contributor
64 reviews 64 reviews
17 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Best Western over the thanksgiving weekend. I was impressed with the quick and friendly check in and extremely happy upon getting to the room. The room was very clean. There was free wifi and the bed was very comfortable with a generous amount of comfortable pillows. The rooms seemed to have been updated in the past... More

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Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello, Thank you so much for your great recommendation of our hotel! Yes we have been doing improvements such as the full queen size leather sofa beds in our suites. The last year has allowed us to change carpeting, drapes, desk chairs as well as the sofa beds and our brand newly renovated restaurant and breakfast area. We also have... More

Canada
Top Contributor
132 reviews 132 reviews
65 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Grande Prairie has gone out of control on hotel pricing. I can't possibly rate this hotel higher as the price we paid was $65 a night more for a room that was nowhere near as nice as the one we are currently staying in in Banff. The front desk staff were nice, wifi, tv and bed were comfortable, bathroom was... More

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Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello, Even though we strive to have the best product in terms of cleanliness and customer service in Grande Prairie, the fact of the matter is this town is extremely busy this year which drives prices up. Here at Best Western Grande Prairie we keep a daily watch on what is happening in the City and I believe you will... More

Edmonton
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

I stay at hotels more than home and do not personally recommend this hotel for any person ever. Please do not stay here they invade your privacy during breakfast as you need to announce your room number for all guests to hear. There was mud across the whole hotel and broken windows not repaired. The drains in most suits do... More

Review collected in partnership with Best Western

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Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Chad, Thank you for your review but I am unsure if you were meaning to review us here at Best Western Grande Prairie as there are no broken windows at our property. We pride ourselves in our cleanliness and customer service and strive to ensure that every guest with us enjoys our property and their stay. My apologies if... More

Fort St John, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

attended a 2 day seminar at the hotel and so stayed here. Was worth the price to not have to drive, or leave to eat. The seminar included breakfast and lunch from the hotel restaurant, and was excellent.

Review collected in partnership with Best Western

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Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Tami, It was great to hear that not only were you here to stay in one of our guest rooms but that you were able to make use of our banquets and meeting space which is catered by Padrino's Italian Ristorante. Thank you for taking the time to make your comment and we look forward to seeing you again.... More

Taylor, British Columbia, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Second time staying at this hotel, was another nice stay. Pleasant and helpful staff. Stayed in a queen bed suite, very nice room was clean and quiet. We ate at Padrino's the one night and was very pleased with the service and food. Only complaint we had was that the complimentary breakfast was impossible to get due to other patrons... More

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Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Janine, Thank you for your positive comments! It always puts a smile on the faces of our team. In regards to the space issues for breakfast I completely understand. We did open Padrino's September 12th but kept the breakfast in the lobby for a few more days to give us time to stainguard all of the new furniture. Our... More

Taber
2 reviews
2 of 5 stars Reviewed September 19, 2014

suggest you find a better/other place to overnight if you want a good night sleep. We found this one very noisy. You can hear next door people; you can hear people above; you can hear anyone walking down the hallway. Probably poor quality construction.

Review collected in partnership with Best Western

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Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Stan, I am sorry to hear that you did not enjoy your stay with us. Unfortunately the timing of guests coming and going does not coincide with others and that can cause some noise issues. I would hope that you would try us again and let our guest service agents know your concerns about the noise and they would... More

Fort St. John, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2014

Room had no full size window, room was just above the restaurant and the exhaust fans were right out side the crack they call a window and were extremely noisy so was unable to sleep. When the heater turned on it made a clunking noise and bathroom sink was slow to drain.

Review collected in partnership with Best Western

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Bestwesterngp, Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hi Denise, Thank you for taking the time to comment on your recent stay with us. We are sorry to hear that we did not meet your expectations. Our top priority is to exceed all guest expectations and it is unfortunate we were unable to do so. We are using the feedback you have provided to investigate the issues and... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 14, 2014

The staff is great. Nice clean rooms. Some rooms could use a little update. The only down fall is that they still have smoking rooms and that's all I could smell in building. They should move smoking to top floor not the 2 floor.

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Bestwesterngp, Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hi Darrell, Thank you for taking the time to comment on your stay with us. We are happy to hear you enjoyed the Best Western Grande Prairie. We have some exciting changes coming to our property including new case goods and hallways carpets, that will help provide a more modern look to our guestrooms. Hopefully we will see you again... More

Peace River, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

I've stayed here before. I've said it then, and I'll say it again. I <3 this hotel! I <3 the staff and I love the location. Every time I show up, everyone is friendly and positive. I guess the only thing that I didn't care for very much was the restaurant renovations (Only because I couldn't get my Goat Cheese... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hi Braeden, Wow! I shared your comments with the staff and it put a smile on everyone's face. We love what we do here and are happy to hear that our efforts do not go unnoticed. PADRINO'S IS NOW OPEN!! We can't wait to see you soon. Treena Coney General Manager More

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Additional Information about BEST WESTERN Grande Prairie Hotel & Suites

Address: 10745 117th Ave, Grande Prairie, Alberta T8V 7N6, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Grande Prairie Hotel & Suites 3*
Number of rooms: 1
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Also Known As:
BEST WESTERN Grande Prairie Hotel & Suites Alberta
Grande Prairie Best Western

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