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BEST WESTERN Grande Prairie Hotel & Suites

3.0 of 5 10745 117th Ave, Grande Prairie, Alberta T8V 7N6, Canada
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Certificate of Excellence 2014
BEST WESTERN Grande Prairie Hotel & Suites
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BEST WESTERN Grande Prairie Hotel & Suites
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170 reviews from our community

Traveler rating
    71
    58
    24
    11
    6
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26
37
10
84
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Fort Saskatchewan, Canada
Top Contributor
60 reviews 60 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Checked in late in the day looking for simply a place to get some sleep. The front desk personnel were very friendly and helpful. The room was clean, and the bed very comfortable. The beds and TV appeared to be fairly new. The room price was high (based on other cities I have travelled to), however with the oil industry... More 

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Terry, I am happy to hear we were able to accommodate you and that our staff were helpful and friendly. I will definitely pass your comments along to them as they will be very happy to hear that. Grande Prairie is a very high-demand city even now and I would imagine prices will stay the same for the next... More 

Calgary,Alberta,Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Lobby looks nice,but smells like cigarette smoke. Like the complimentary Tuesday appetizers and drinks. Now for the downside: carpets in the rooms grungy , no sound proofing at all between rooms or floors! Shower curtain very small, sink drains slow. Complimentary breakfast runs out of food, plates, serving expired yogurt, very short staffed!

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello, Thank you for taking the time to write a review on our property and we are sad to hear that you did not enjoy your stay. Best Western Grande Prairie has been an extremely busy hotel and we have definitely had moments of being short-staffed but hope to have things back on track now. We have been constantly updating... More 

Dawson Creek, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for one night in the theme room. It was very clean, bed was comfortable, jet tub was nice and relaxing. Overall can't complain about anything. I didn't eat at the restaurant. The room service menu was pizza and pastas. Our room didnt face the parking lot so it was nice and quiet. I would... More 

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Brandy, Thank you for taking the time out of your day to share your comments with fellow travelers and of course us. We always happy to hear that a guest enjoyed their stay. It is great that you were able to enjoy some special time with your husband and we look forward to seeing you again soon. Treena Coney... More 

Pouce Coupe, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

Room was excellent. We had booked adjoining rooms with another couple, but because this could not be accommodated we were upgraded to presidential suite at no extra cost. Room was excellent however we were disappointed with our meals at Padrino's which in the past had always been great..

Review collected in partnership with Best Western

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Bruce, It is always great to hear we were able to exceed your expectations in terms of the room. However, I am sorry to hear that you did not enjoy the restaurant this stay. If you would like to let us know what we could have done to improve your experience, I will definitely share that information with the... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed December 17, 2014

Staff is always friendly and very welcoming. Two restaurants right in parking lot. Beds are very comfortable. Rooms facing parking lot can be noisy with trucks being started in the morning. Will definately stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Devin, I definitely agree that our incredible staff is the highlight of what makes us here at Best Western Grande Prairie special. I will be sharing your comments with them as they take great pride in their job. Thank you for taking the time to share with us and we look forward to seeing you again. Treena Coney General... More 

Cadotte Lake, Canada
1 review
5 of 5 stars Reviewed December 11, 2014

Needed a room that was close to downtown and quiet during the night. Beds were comfortable and the temprature of the room was perfect. The room service staff are as friendly as the hotel staff and deliver right on time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello John, We are so happy to hear that you enjoyed your stay! Many of our guests enjoy the convenience of having Padrino's Italian Ristorante able to bring their fresh based menu items right to their door. I am happy to hear that your delivery was timely as well. Treena Coney General Manager More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 10, 2014

Love the best western in grande prairie. Love being able to bring my Maltese with me just wish they didn't over charge. Most hotels I stayed in allow me to bring my dog but only charge me 5.00 (service plus) but at best western I get charged a lot more. I think they charged me an extra 30.00 which is... More 

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello, Thank you for taking the time to leave your comments. We are always happy to accommodate our guests with pets but we do try to take into consideration the fact that some other guests might have allergies as well. Our pet fee is due to the fact that we steam clean each room that has had a pet in... More 

Senior Contributor
33 reviews 33 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 7, 2014

Like the title states, it truly was the most comfortable hotel bed I've ever slept in. I was surprisingly impressed by this Best Western. I'm not sure if the Best Western brand of hotels has recently had a makeover, but WOW! Room was equipped with all the amenities you'd expect; high-speed internet, high-def TV, etc. The hotel was meticulously clean.... More 

Was this review helpful? Yes 1
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello, I am so glad that you enjoyed your stay! A good sleep is very important to our guests and it is great to hear that you had one. We are continuing to improve out hotel regularly and our newest improvements will include the corridors and lobby within the next couple of months. We look forward to seeing you again... More 

Edmonton
Top Contributor
53 reviews 53 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 4, 2014

Stayed here for one night in December 2014. Room was decent size and amenities were complete. Hotel location is good, parking lot gets full at night. There is a Tony Roma's in the parking lot and there is a restaurant in the hotel. It also serves as the breakfast room for complimentary hot breakfast. The breakfast had a good assortment... More 

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello, Thank you for taking time out of your day to share your comments. We definitely need to do something about the juice machine in the breakfast room. It is actually not broken but the "Push" marker on it is very hard to see so I have asked them to re-label it today. We look forward to hearing about future... More 

Calgary, Canada
Top Contributor
54 reviews 54 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed at this Best Western again in November and the room was very comfortable, clean and quiet. We enjoyed the two nights of our stay. We especially enjoyed the complementary breakfast at the restaurant. Not only did we get the food that was offered, but on the second morning, the staff cooked us up bacon, and additional waffles, without... More 

Was this review helpful? Yes
Bestwesterngp, General Manager at BEST WESTERN Grande Prairie Hotel & Suites, responded to this review

Hello Harvey, I am always happy to hear of cases where our staff go above and beyond to help our guests. This to means that our philosophy of exceptional customer service is really spreading. Thank you for taking your time to share your comments with us as well as potential guests and we look forward to seeing you again soon.... More 

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Additional Information about BEST WESTERN Grande Prairie Hotel & Suites

Address: 10745 117th Ave, Grande Prairie, Alberta T8V 7N6, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Grande Prairie Hotel & Suites 3*
Number of rooms: 1
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Also Known As:
BEST WESTERN Grande Prairie Hotel & Suites Alberta
Grande Prairie Best Western
Hotel Style:
#3 Business Hotel in Grande Prairie

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