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Service Plus Inn & Suites Grande Prairie

2.5 of 5
10810-107 Ave, Grande Prairie, Alberta T8V 7A9, Canada
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Service Plus Inn & Suites Grande Prairie
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Service Plus Inn & Suites Grande Prairie
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43 reviews from our community

Traveler rating
    4
    17
    13
    6
    3
See reviews for
16
4
3
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • All months
    (43)
  • Mar-May only
    (12)
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    (11)
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    (6)
  • Dec-Feb only
    (14)
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed in this hotel many times, but it's been about a year since we stayed here last. We love the location because it's near the casino and central to everything else. We brought our small 3 lb chihuahua and requested a pet room, which are now smoking rooms only. It was terrible. The room reeked... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Had a room on first floor facing neigboring pub which shares the parking lot. Squealing tires and yelling woke us all up at midnight and when this place closed. It was like an episode of the Duke Boys. Parking here was terrible as well, room was clean and comfy bed at least. Too bad i couldnt get a good sleep... More 

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Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

I would like to extend our apologies for noise from the nearby pub on your last stay with us. We are aware of that having a popular city hot spot close by can, at times, create a noise issue for our guests. We are always striving for ways to ensure a better guest experience, and to improve our services. Guest... More 

Fort St. John, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Very satisfied with hotel. Used pool and hot tub. Everything was up to par. Breakfast was a bonus and was more than adequeate. Would stay again. Walking distance to casino check out the free entertaiment on stage.

Review collected in partnership with this hotel

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We really do pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. We are pleased to offer all our guests a free deluxe hot breakfast buffet in our new renovated Breakfast room. We offer hot fresh pancakes, 2 different kinds of eggs, a... More 

Cranbrook, Canada
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff were all so friendly efficient and very good at their jobs! Rooms were hot but open window and run ac for an hour - cools it off. What set this hotel apart is the central location convenient to access all areas of GP. Breakfast room was clean with lots of selection of items to eat. Rooms very very... More 

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. We are pleased to offer all our guests a free deluxe hot breakfast buffet in our new renovated Breakfast room. We offer hot fresh pancakes, 2 different kinds of eggs, a variety of... More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2015

Nice location if you want to go to the casino next door. Not really in a site seeing locations. Save On Foods is across the street and London Drugs is a short walk away but there are no restaurants other than the Casino nearby. The Hotel is okay. Nothing fancy. Beds were good. Stayed 3 nights. Breakfast was not bad... More 

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. The Service Plus is proud to offer a deluxe hot breakfast buffet in our NEWLY RENOVATED Breakfast room, to all of our guests. Complimentary with every stay breakfast is served in our large... More 

High Prairie, Canada
1 review
4 of 5 stars Reviewed February 18, 2015

Have stayed at Service Plus Inn on several occasions and have always been very satisfied with the services and quality of rooms. The staff are friendly and helpful. The complimentary breakfast was very good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. We are pleased to offer all our guests a free deluxe hot breakfast buffet in our new renovated Breakfast room. We offer hot fresh pancakes, 2 different kinds of eggs, a variety of... More 

Edmonton, Canada
1 review
3 of 5 stars Reviewed February 11, 2015

I had to spend one night at Service Plus Inn & Suites for work. I did like the location as there were many places nearby, but the hotel isn't great. It feels old, the carpet looks worn and dirty, and I didn't feel super comfortable in it as I was on the ground floor. I could also hear everything in... More 

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

The Service Plus is proud to offer a free deluxe hot breakfast buffet in our new renovated Breakfast room. We offer hot fresh pancakes, 2 different kinds of eggs, a variety of pastries, breads and bagels, fresh fruit salad, and your standard dry cereals, teas and of course, hot fresh coffee. We are very happy to announce that we are... More 

Dawson Creek, Canada
1 review
3 of 5 stars Reviewed February 10, 2015

We have stayed in this hotel several times because it has a great location in GP for shopping and restaurants. The kids love the swimming area/waterslide, however it was so cold this past weekend they froze and it ruined their fun for sure - not to mention out of the three days we were there, the hot tub was down... More 

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Management response:

We would like to extend our apologies that your experience with our Water-park was less than it has been on your previous stays with us. Our maintenance team was working diligently all weekend to keep our hot tub open, and I can assure you that the only reason we would have it down on maintenance would be for safety reasons.... More 

Senior Contributor
33 reviews 33 reviews
16 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

Hotel is conveniently located. Has a casino next door and The Den restaurant in the same parking lot. Hotel is clean and nicely appointed. Non-smoking room was very clean, comfortable and no nasty smoking odours. Bed is comfy with lots of pillows. Sheets are however a bit rough. Bathroom toiletries are pleasant and towels very absorbant. Hot water plentiful as... More 

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. Our breakfast offers Hot fresh Pancakes, 2 kinds of eggs, Bacon & Sausage, a selection of pastries, breads and bagels, muffins and a wide variety of juices, teas and of course, can't forget... More 

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 27, 2014

Came into town to do a pre-Christmas and reserved one of their 2-bedroom suites. It was clean and had ample space for 5 people. The price was in-line with the other hotels in the area, and cheaper when we divided the price between 4 adults rather than booking two separate rooms. The pool and fitness area is large enough for... More 

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SPISGP, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Very pleased to read your experience at our property in one of our spacious suites. We do our best to offer great themed packages to all of the families on the go, and a great price! Our pool area is complete with 210ft corkscrew waterslide, a relaxing seating area, a soothing hot tub, a heated pool and an attached fitness... More 

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