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Service Plus Inn & Suites Grande Prairie

10810 | 107 Ave, Grande Prairie, Alberta T8V 7A9, Canada
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Service Plus Inn & Suites Grande Prairie
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Service Plus Inn & Suites Grande Prairie
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48 Reviews from our TripAdvisor Community

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Traveler rating
    5
    19
    13
    7
    4
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17
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (15)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (14)
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Fairview, Alberta, Canada
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with a friend of mine after working a night shift at the casino. When we checked in the desk girl put a sign up that said be back in 10 mins because she was sitting in the breakfast area with her bf eating pizza but eventually came over to check us in. Room was clean but a little... More 

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Calgary, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a week for business and the staff was wonderful. The girls at the desk were always so pleasant and helpful with suggestions for dinner and helping with local events. I brought my kids with me and they had a blast in the pool. The room was clean, beds comfy to the point that it was hard... More 

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West Kelowna, Canada
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 29, 2015

Not much to look at from the outside. Plain nondescript hotel. But I was really impressed with my service as well as my room! The room was very clean! In room coffee, small fridge and microwave. The free breakfast is the same as most steam kitchen breakfasts, not my cup of tea! Scrambled eggs, sausage patties, toast and a pancake... More 

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Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

So happy to hear that Leanne had the chance to show you the value we place on going the extra mile for all of guests. I know this will brighten her day when she reads your review. We may look plain and non-descript from the outside, but we have some WONDERFUL things going on inside! With newly renovated breakfast area... More 

Duncan, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed May 14, 2015

On visiting Grande Prairie, Alberta we stayed the first night at this hotel. Their brochure states they are pet friendly. As it was late and we just wanted a place to stay we booked a room for us and our 4 lb dog. After all was said and done we were informed that we had to stay in a smoking... More 

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Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

I would like to extend our apologies that you were unhappy with our pet rooms . We are always willing to work with you and your furry family members on a case by case basis, to make sure you have the best stay possible. We strive for ways to ensure a better guest experience, and to improve our services, guest... More 

1 review
1 of 5 stars Reviewed May 1, 2015

I stay at this place frequently its nothing special but its gone really down hill in the last 2 weeks call took 5 mins just to get through the didn't even say hello put me straight on hold for 15 minutes then finally came on the phone and said she was going to put me on hold again before I... More 

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Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We are very sorry to hear about your experience with a member of our front office team. We would like to assure you that this is not typical behavior, and we expect a much higher standard from all our staff. We would like to invite you to contact our General Manager, Sheenaa, directly, so we can make this right. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 5, 2015

My husband and I have stayed in this hotel many times, but it's been about a year since we stayed here last. We love the location because it's near the casino and central to everything else. We brought our small 3 lb chihuahua and requested a pet room, which are now smoking rooms only. It was terrible. The room reeked... More 

Was this review helpful? Yes 2
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

I would like to extend our apologies that your stay was not satisfactory . We are always willing to work with you and your furry family members on a case by case basis, to make sure you have the best stay possible. We strive for ways to ensure a better guest experience, and to improve our services, guest feedback is... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 27, 2015

Had a room on first floor facing neigboring pub which shares the parking lot. Squealing tires and yelling woke us all up at midnight and when this place closed. It was like an episode of the Duke Boys. Parking here was terrible as well, room was clean and comfy bed at least. Too bad i couldnt get a good sleep... More 

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Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

I would like to extend our apologies for noise from the nearby pub on your last stay with us. We are aware of that having a popular city hot spot close by can, at times, create a noise issue for our guests. We are always striving for ways to ensure a better guest experience, and to improve our services. Guest... More 

Fort St. John, Canada
1 review
5 of 5 stars Reviewed March 23, 2015

Very satisfied with hotel. Used pool and hot tub. Everything was up to par. Breakfast was a bonus and was more than adequeate. Would stay again. Walking distance to casino check out the free entertaiment on stage.

Review collected in partnership with this hotel

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We really do pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. We are pleased to offer all our guests a free deluxe hot breakfast buffet in our new renovated Breakfast room. We offer hot fresh pancakes, 2 different kinds of eggs, a... More 

Cranbrook, Canada
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 20, 2015

The staff were all so friendly efficient and very good at their jobs! Rooms were hot but open window and run ac for an hour - cools it off. What set this hotel apart is the central location convenient to access all areas of GP. Breakfast room was clean with lots of selection of items to eat. Rooms very very... More 

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. We are pleased to offer all our guests a free deluxe hot breakfast buffet in our new renovated Breakfast room. We offer hot fresh pancakes, 2 different kinds of eggs, a variety of... More 

Vancouver, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 6, 2015

Nice location if you want to go to the casino next door. Not really in a site seeing locations. Save On Foods is across the street and London Drugs is a short walk away but there are no restaurants other than the Casino nearby. The Hotel is okay. Nothing fancy. Beds were good. Stayed 3 nights. Breakfast was not bad... More 

Was this review helpful? Yes
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We pride ourselves on having a dedicated staff willing to go above and beyond to ensure your stay is as comfortable as if you were at home. The Service Plus is proud to offer a deluxe hot breakfast buffet in our NEWLY RENOVATED Breakfast room, to all of our guests. Complimentary with every stay breakfast is served in our large... More 

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