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Pomeroy Hotel & Conference Centre

3.0 of 5 11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
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Pomeroy Hotel & Conference Centre
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Pomeroy Hotel & Conference Centre
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82 reviews from our community

Traveler rating
    37
    19
    12
    8
    6
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9
6
2
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Pomeroy Hotel & Conference Centre
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Edmonton, Canada
1 review
3 of 5 stars Reviewed June 2, 2014

The staff were very friendly and the renovations that have been made were very well done. The bed was very comfortable. I have Telus tv so it was all good but it would be nice if they subscribed to a few movie channels. Unfortunately my room was very warm and the thermostat wasn't working. I called about it the first... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Trent, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. It is great to hear that you have been able to find value in most of our services but we are very concerned about your... More

Port Alberni, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 31, 2014

I was here for two nights for work travel and really liked this place and enjoyed my stay. Check in was smooth, super friendly, warm welcoming staff. Room was great, bed was awesome. Nice size TV but a little complicated to figure out - an easy improvement would be to put the directions right beside the remote and bed (I... More

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Nene, Thank you very much for taking the time to provide us with some feedback regarding your stay. We are delighted to hear that we were able to provide you with such a memorable experience. We are very proud of the extensive renovations that have been completed including our new guest and banquet rooms, 'The Office' Restaurant and Grande... More

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2014

I have stayed on the Ladies floor at the Pomeroy several times and really enjoy it. There is a nice lounge with snacks and beverages. There is a ladies gym. I never go to the gym, but I could! The rooms are tastefully decorated and very comfortable. I would recommend this hotel to any lady staying in town. I agree... More

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Janette, Thank you so much for your lovely review. Our staff prides itself on great service and a beautiful clean Hotel. We are so glad that you enjoyed your stay with us and look forward to your next visit. More

Grande Prairie, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2014

Stayed at the Pomeroy hotel for a conference. What a fantastic experience! From the initial front line staff at check in, the staff working the conference room to the staff in housekeeping. All went over and above the "regular" call of duty. Friendly and welcoming made my stay extra special. Highly recommend the Pomeroy to everyone for any type of... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Kevin, Great to hear that we were able to exceed your expectations during your recent stay with us, and we all certainly appreciate your kind words and your recommendation of our facility. We are looking forward to welcoming you back to Grande Prairie and the hotel for your future visits. More

Grande Prairie, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 30, 2014

I am very impressed with this Hotel. The decor is tasteful and elegant. The staff is welcoming, friendly and helpful. The rooms are up to date and clean. It is in a fabulous location and is within walking distance to a lot of amenities.

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Diane, We thank you a lot for staying with the Pomeroy Hotel & Conference Centre. Great to hear, that you found value in the quality and comfort of our guest rooms. We take pride in the level of our customer service and we are delighted our service lived up to your expectations. We are looking forward to welcoming you... More

Edmonton, Canada
1 review
4 of 5 stars Reviewed April 26, 2014

Hotel is nicely appointed - ladies only floor is terrific. Bathroom in my room was small but I appreciated the Aveda products. Lounge on ladies floor is terrific. Food at The Office is tasty but service is painfully slow (and the restaurant was nearly empty). I was with guests from Grande Prairie who said that this is pretty much consistent... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Patti, Thank you for taking the time to provide us with some feedback, it is great to hear that you have been able to find value in our women's only floor. Our restaurant team has addressed your comments on speed of service, and we all apologize for the inconvenience this has caused. Please do not hesitate to contact me... More

Peace River, Canada
1 review
2 of 5 stars Reviewed April 20, 2014 via mobile

I waited to check out for eight minutes while the girl on the front desk "Brittney" chatted on the phone! 4 of us were waiting and she made us late for our event!!! The hotel had pee in the toilet when we got in our room !! The lobby was very clean and looked to be a good place to... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Krystel, Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve on our customer service. We are very concerned about your comments regarding the long wait time for your check out due to high volume calls and we all like to apologize for the inconvenience this has caused.... More

Fort St. John, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 16, 2014

We stayed on the Ladies Only Floor while in Grande Prairie for the weekend. Our room was clean and comfortable and the ladies lounge and gym were wonderful. The floor is key access only so you can sit in the lounge in your PJ's while your coffee brews. The hotel has provided a ton of little extras such as hygiene... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Moira, Thank you for your kind words, we are delighted that you enjoyed our renovated facility and the women's only floor. Looking forward to serving you again in the future! More

Beaverlodge, Canada
2 reviews
5 of 5 stars Reviewed April 2, 2014

We have stayed at the Pomeroy Hotel (in Fort St.John three times and in Grande Prairie three times) and we have had guests stay there as well...everyone raved about the food at The Office...room service was no slower than any large hotel....we keep returning as we are totally assured of a very comfortable sleep on the lush beds. Only complaint... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Madeline, we thank you so much for your great review. We are glad that you were able to find value in all aspects of the hotel and we are looking forward to seeing you again in the future. More

Dawson Creek, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 29, 2014

The lobby and restaurants have been beautifully renovated~ the rooms not so much! The rooms were old and dated... And dirty. There must be some newer rooms somewhere here because the pictures posted on this site look not even remotely close to what our room was like. The staff was friendly , location is great. I would stay again but... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear John, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. We are glad to hear that you like the design and decor of our hotel lobby and restaurants. There are 2 towers in the hotel... More

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Additional Information about Pomeroy Hotel & Conference Centre

Address: 11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pomeroy Hotel & Conference Centre 3*
Number of rooms: 96
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Also Known As:
Grande Prairie Hotel
Pomeroy Hotel & Conference Centre Grande Prairie, Alberta

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