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Pomeroy Hotel & Conference Centre

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11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
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Pomeroy Hotel & Conference Centre
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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  • All months
    (116)
  • Mar-May only
    (41)
  • Jun-Aug only
    (26)
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    (23)
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Winnipeg, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 days ago NEW

Love love the All women's floor and fitness centre. Wonderful lounge to wind down Full of Snacks Cheese in the evening, Fresh fruit in the morning Very surprising . Food in the Office restaurant upscale was excellent.

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a really great stay at the Pomeroy in Grande Prairie!! The staff was friendly and helpful. The rooms were clean and comfortable!! I left a personal item in the room and contacted the house keeping department to see if the item was found. The hotel had the item and mailed it out right away. I couldn't be happier!!!

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Brandee, Thanks for your great review. We are happy that you were able to enjoy your stay. We hope to see you soon again. More 

Fort Saint John, British Columbia, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

I love this hotel. The on site restraunt is wonderful, they have a pool and spa and best of all in room WiFi that works great. We stayed in a jacuzzi kind suite which was fabulous for a couple having a night away. Check in was quick and Sam our front desk agent was extremely cheerful and welcoming.

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Great to hear that you find value in the quality and comfort of our guest rooms. We take pride in the level of our customer service and we are delighted our service lived up to your expectations. Thank you for the feedback and we hope to see you again in the future. More 

Chetwynd, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2015

My daughter and I had such a lovely stay in the Grande Prairie Pomeroy. Why doesn't EVERY luxury hotel have a women's only floor? It is SUCH a great idea, and so beautifully executed by the Pomeroy. Fabulous hotel; I will always stay here given the opportunity in the future.

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Carol, Thanks so much for your great feedback. We are so happy that you enjoyed your stay. We are looking forward to welcoming you back at the Pomeroy Hotel & Conference Centre. More 

Grande Cache, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 25, 2015

I stayed at this place earlier in the year and we were stuck in a room with a broken window and next to a girls volleyball team, the girls were screaming, slamming doors, and I called to the desk to have them say something nothing was done. Will not stay here again

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Megan, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. Our management team has addressed your comments regarding the distrurbing noises from the volley ball team and we all apologize for the inconvenience this has... More 

2 reviews
1 of 5 stars Reviewed May 13, 2015

Well to start after being booked into the stonebridge they switched me over to the pomeroy but neglected to contact me until i went to check in. Once checked in i found the room was not fully cleaned from the previous guest. Receipts and clothing tags left on the floor. To make matters worse I had very little to no... More 

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, We are sorry to hear that we did not live up to your expectations. We can completely understand your frustrations over the poor service you received. Your comments regarding the confusion with your reservation and the cleanliness of your guest room have been addressed with our management team and we can assure this won’t happen again. Furthermore we... More 

Hinton, Alberta, Canada
Level Contributor
115 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 2, 2015

we stayed for a conference in town. the hotel is well situated, easy to access, close to shopping, safe, etc. the rooms are very spacious, clean and well maintained. the amenities were very up to par with bigger centres, and as so many times has proven correct, the friendly and professional staff make all the difference. I will come back... More 

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Marie, We are so glad that you enjoyed your stay. Thanks a lot for your feedback. More 

calgary, alberta
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

I have been staying at this hotel on the women's floor. It is extremely clean and the service is great. The restaurant is also excellent and they have a chef on staff who is very creative in the design of the menu.

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Erin, Thanks a lot for your great review. Looking forward to seeing you soon again. More 

Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2015

My favourite place to stay when I am in the city, all the staff go out of their way to make you feel welcomed and comfortable. Nothing is too much trouble. The women's only floor is a fabulous place to stay and I love all the attention to detail they have put into creating it. 'The Office' the hotel restaurant... More 

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Rachel, We are very much appreciated due to your comments regarding your stay at the Pomeroy Hotel & Conference Centre. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met! More 

Calgary, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

From the moment you step inside this hotel stands out for its friendly staff, contemporary feel and attentive service. The air is pleasantly scented, as well. Rooms are well appointed, with a few special touches. Beds are also very comfy, with soft linens. There can be a bit of noise due to the busy road but I simply kept my... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you for your kind words, we are delighted that you enjoyed our renovated facility and the women's only floor. Looking forward to serving you again in the future! More 

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