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Pomeroy Hotel & Conference Centre

3.0 of 5 11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
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Pomeroy Hotel & Conference Centre
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Pomeroy Hotel & Conference Centre
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74 reviews from our community

Traveler rating
    36
    15
    11
    7
    5
See reviews for
9
5
2
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (25)
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Fort St. John, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel rooms were nice and clean, comfy beds. However the hot tub was not hot, the restaurant had no kids breakfast menu, poor service, and the continental was not for everyone??? I would stay again though for the clean rooms (in the newly renovated side)

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

The room was very quiet despite facing the mall. The room was very well appointed, and the restaurant downstairs was very good. The front desk staff do go out of their way to make your stayenjoyable. The Keurig in the room is a nice touch.

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Brent, Thank you so much for your great feedback. We are happy to hear that your stay with us was a great experience from check in to check out. We are looking forward to seeing you again soon. More

Kamloops
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I had a wonderful stay. Beds were very comfortable....had amazing sleeps. The service was good. I stayed on the ladies floor which was great. Made me feel a little more comfortable as I was alone on this trip.

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you so much for your great review, my team and I are delighted that you were able to find great value and comfort in our newly renovated facility. Our exclusive Womens Only Floor is very popular and I am glad that you had the opportunity to experience it first- hand. We hope you will visit us soon... More

Sherwood Park
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Despite a great make over, this older hotel has no reserved or secure guest parking and this is always a problem, especially if one has luggage or a small or elderly family. Rooms facing South are hot despite the air conditioning. Rooms are also quite compact and smaller than standard Canadian hotel rooms. Microwave is conveniently located at eye level... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, We appreciate your feedback about your last stay at the Pomeroy Hotel & Conference Centre. It is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. We are very sorry that our services did not live up to your expectation and that you were not able to enjoy... More

1 review
4 of 5 stars Reviewed 3 weeks ago

I shared a room with a colleague recently while attending a conference held at the hotel. The room was clean and well-appointed and quiet (which is a bonus in Grande Prairie--lots of loud trucks). We were surprised, however, at the lack of senior-friendly items like a hand rail for getting in and out of the very deep tub. There was... More

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Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Leslie, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. It is great to hear that you have been able to find value in most of our services. Our management team has addressed your valuable... More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

I had stayed in the hotel twice. I wrote them an email stating that it was a bit troublesome not to receive any sort of confirmation after reservation. My second stay was about a month later. I was surprised by the speed they response to my feedback by changing the reservation system and sending out confirmation email subsequently. Overall, the... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thanks a lot for your feedback. We take pride in the level of our customer service and we are delighted our service lived up to your expectations. We are looking forward to welcoming you back. More

Melfort, Canada
1 review
5 of 5 stars Reviewed September 4, 2014 via mobile

We stayed one night and the service was great. The room was very clean and had all the amenities that one would expect. Furnishings were very rich looking and well thought out. I appreciated the deep tub in the bathroom. Would definately recommend.

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Darrelynn, We thank you a lot for staying with the Pomeroy Hotel & Conference Centre. Great to hear, that you found value in the quality and comfort of our guest rooms, and we are looking forward to welcoming you back to the Pomeroy Hotel & Conference Centre in Grande Prairie. More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2014

I stayed at the Pomeroy this past weekend as a part of a wedding party. the facility itself exceeded my expectations. We stayed in an Executive King Suite and the rooms very nice. They were clean, modern, and a good size with a separate room that the bed was in. The hotel check in and out was very convenient also.... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, We appreciate your feedback about your last stay at the Pomeroy Hotel & Conference Centre. It is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. Your comments have been addressed with our catering team and we are very sorry for the inconvenience this has caused.We hope to... More

1 review
5 of 5 stars Reviewed August 25, 2014

Whether you are working in the Oilfield, a travelling sports team, visiting GP or just a Rugby Ref looking for a place to stay this is absolutely the hotel in GP for you. The check in was smooth and they even picked up my cab fare from the airport. Once I checked in the room was a great size, and... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Jon, We are very much appreciated due to your evaluation regarding your stay at the Pomeroy Hotel & Conference Centre. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met in all aspects! We are looking forward to welcoming you... More

British Columbia, Canada
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 19, 2014

Overall enjoyed stay. King bed in first room was wonderful but traffic noise, very loud outside Rm 512 ,was moved to 303 much quieter and a small apartment which was very nice but only a queen bed. Body lotion like water. Breakfast, the pancakes could have been cooked more. The reception and cleaning staff very nice, helpful. Hotel very close... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Sharron, Thank you so much for your feedback. My team and I are delighted that you were able to find great value in our guest services. We would like to apologize though for the inconvenience you have experienced with the change of your guest room as a result from the street noise. We are looking forward to welcoming you... More

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Additional Information about Pomeroy Hotel & Conference Centre

Address: 11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pomeroy Hotel & Conference Centre 3*
Number of rooms: 96
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Also Known As:
Grande Prairie Hotel
Pomeroy Hotel & Conference Centre Grande Prairie, Alberta

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