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Pomeroy Hotel & Conference Centre

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11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
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Free WiFi, Free Breakfast
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1 room 1 adult
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Pomeroy Hotel & Conference Centre
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141 Reviews from our TripAdvisor Community

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Dawson Creek, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the pomeroy recently for a girls night and it was amazing! My mom, 2 of my girlfriends and I booked a room on the woman's only floor and it was one of the best hotel experiences I've ever had. The ladies lounge is phenomenal offering everything you could think of to help you have a great evening.... More 

Helpful?
Thank Erin M
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Erin, Thank you for taking the time to provide us with some feedback. Very happy to hear that you had such a pleasant experience and were able to take advantage of the Women's Only floor. I am deeply concerned though about your experiences with our restaurant “The Office”. Our service team has addressed your comments and we all apologize... More 

Calgary, Alberta, Canada
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have spent a lot of time in GP over the last few years and have tried most of the hotels in this class of property. Pomeroy is definitely my preference. Good workout room, good restaurant and attention to little details. And now breakfast is included, which was really my only main complaint before. One suggestion would be to change... More 

Helpful?
Thank Donkingjedi
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Don, Thanks a lot for your great review. It is nice to hear that the Pomeroy Hotel & Conference Centre is your hotel of preference. Our new complimentary breakfast buffet is perceived very well by our guests but we take your comment to heart and will try to offer more variety. Looking forward to have you back. More 

Edmonton, Canada
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spend almost 1week in December and a full week in January staying at the Pomeroy. The service at the front desk was great and the food at the Office and at the Lounge was fantastic. In the time we were there I am sure we tried almost everything on the menu. I have to say that... More 

Helpful?
Thank Carolyn V
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Carolyn, Thank you so much for your great review and we are all very happy that your stay was so memorable. Looking forward to have you back. More 

Summerland, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located next to mall. Has a "Women's Only" Floor - awesome idea! Recently renovated and the decor is very nice and modern. Rooms good size, comfy beds, frig, microwave. Kuerig with good selection of Starbucks coffee pods.TV/Free WiFi. Front desk staff not welcoming! Housekeeping services not great. Breakfast not included but there is a restaurant on site but we did... More 

Helpful?
Thank nanagamma
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. Our management team has addressed your comments regarding the friendliness of our front desk team and our housekeeping services and we all apologize for the... More 

Vancouver, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

PROS: - lots of parking - modern - dedicated wifi in each room - very friendly staff - airport pick up CONS: - no breakfast This hotel is very nice and I would stay here again! The room we stayed in had a decent sized bathroom, kitchenette, living space and separate bedroom. It looked like the room was designed for... More 

Helpful?
Thank Annie H
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Annie, We thank you a lot for staying with the Pomeroy Hotel & Conference Centre. Great to hear, that you found value in the quality and comfort of our guest rooms. We take pride in the level of our customer service and we are delighted our service lived up to your expectations. Furthermore I am pleased to announce that... More 

Lacombe, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 26, 2015

This is a recently renovated downtown hotel near a shopping mall. The food in the restaurant was excellent for dinner and breakfast. The hotel staff was attentive and accommodating. However, the room I received had not been completely renovated and only had old blinds on the window facing a neon sign for the shopping mall. I pointed this out to... More 

Helpful?
Thank exflatlander
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you very much for taking the time to provide us with some feedback regarding your stay. Our management team has addressed your comments regarding the blinds of your guest room and we all apologize for the inconvenience this has caused. However, we are delighted to say that all renovation has been completed and we are very proud... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Great location next to a mall for shopping and 2 main intersections are right out side the doors, very nice rooms with a park aid for you parking needs. A great rate for a nice stay. we stayed 2 nights and had our 150+ ppl xmas party in one of there big conference rooms.

Helpful?
Thank Denny W
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Denny, We are very much appreciated due to your evaluation regarding your stay at the Pomeroy Hotel & Conference Centre. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met! We are looking forward to welcoming you back to Grande... More 

Quebec City, Canada
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 11, 2015

Nice hotel, very modern with a beautiful restaurant and menu, lounge-bar, pool and spa. The room are freshly renovated, parking is free, wifi is free. If I could complain it would be about the front desk staff, they could be more friendly and helpful.

Helpful?
Thank SabineDumais
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Sabine, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our guests. It is great to hear that you have been able to find value in most of our services. However, our management team has addressed your... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 8, 2015

Very friendly Staff here.The Restaurant staff is very good as well if you get a very friendly and very efficient waitress named Sydney tip her well she works hard.The only bad thing i have to say is when there was a problem with my wife's meal she immediately said we will make it rite by at least giving a discount... More 

Helpful?
Thank Rob W
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Rob, I will discuss your comments with Sydney and the team. I am glad that overall you were able to enjoy your visit in our restaurant "The Office". Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. More 

Alberta, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 8, 2015

Excellent front counter service! I believe nicest hotel in Grande Prairie. Tasteful decor. Rooms great. Very clean. Smaller bathroom but great size tub. Lots of towels! One hand towel hanging up and no where to hang other towels, small issue. Also, since bathroom is smaller, I sometimes use the mirror in the main room. Although the mirror was very small... More 

Helpful?
Thank 93Mittens
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you so much for your detailed review. Our staff prides itself on great service and a beautiful clean Hotel. We are so glad that you enjoyed your stay with us and look forward to your next visit in February. More 

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