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Pomeroy Hotel & Conference Centre

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11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
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1 room 1 guest
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118 Reviews from our TripAdvisor Community

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Traveler rating
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    28
    15
    9
    10
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11
12
4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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    (118)
  • Mar-May only
    (41)
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Squamish, Canada
Level Contributor
135 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a one night stay in a fourth floor, recently removed south tower overlooking 116 Ave. Beautiful room, small but nice. New A/C, tub and flat screen. Very comfortable bed. Pool area has a large hot tub and a smallish main pool but overall we loved it. Lounge has new style slot machines, something I'd never seen before. Dining... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thanks a lot for sharing your experiences. We have just renovated our south tower guest rooms and I am glad that you had the opportunity to experience our new product first- hand. We are looking forward to welcoming you soon again. More 

Richmond, BC
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights in one of the newly renovated rooms with a view of the city. Very comfortable accommodations. The restaurant had good food and we received good service. We recommend staying here.

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Jan, Thanks a lot for this great review. We are very happy that you have been enjoying your stay. We are looking forward to welcoming you back at the Pomeroy Hotel & Conference Centre. More 

VICTORIA
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I frequent this Hotel as many times as I can. It's a very popular Hotel with traveled so you should book in advance to secure your stay. Lacy and Cheyenne are fabulous!! These ladies delivery service every time I call to book a room. Extremely professional and a pleasure to deal with. Your front desk team makes your hotel, and... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Michael, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2015

Had a really great stay at the Pomeroy in Grande Prairie!! The staff was friendly and helpful. The rooms were clean and comfortable!! I left a personal item in the room and contacted the house keeping department to see if the item was found. The hotel had the item and mailed it out right away. I couldn't be happier!!!

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Brandee, Thanks for your great review. We are happy that you were able to enjoy your stay. We hope to see you soon again. More 

Fort Saint John, British Columbia, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

I love this hotel. The on site restraunt is wonderful, they have a pool and spa and best of all in room WiFi that works great. We stayed in a jacuzzi kind suite which was fabulous for a couple having a night away. Check in was quick and Sam our front desk agent was extremely cheerful and welcoming.

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Great to hear that you find value in the quality and comfort of our guest rooms. We take pride in the level of our customer service and we are delighted our service lived up to your expectations. Thank you for the feedback and we hope to see you again in the future. More 

Chetwynd, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2015

My daughter and I had such a lovely stay in the Grande Prairie Pomeroy. Why doesn't EVERY luxury hotel have a women's only floor? It is SUCH a great idea, and so beautifully executed by the Pomeroy. Fabulous hotel; I will always stay here given the opportunity in the future.

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Carol, Thanks so much for your great feedback. We are so happy that you enjoyed your stay. We are looking forward to welcoming you back at the Pomeroy Hotel & Conference Centre. More 

Grande Cache, Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 25, 2015

I stayed at this place earlier in the year and we were stuck in a room with a broken window and next to a girls volleyball team, the girls were screaming, slamming doors, and I called to the desk to have them say something nothing was done. Will not stay here again

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Megan, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. Our management team has addressed your comments regarding the distrurbing noises from the volley ball team and we all apologize for the inconvenience this has... More 

2 reviews
1 of 5 stars Reviewed May 13, 2015

Well to start after being booked into the stonebridge they switched me over to the pomeroy but neglected to contact me until i went to check in. Once checked in i found the room was not fully cleaned from the previous guest. Receipts and clothing tags left on the floor. To make matters worse I had very little to no... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, We are sorry to hear that we did not live up to your expectations. We can completely understand your frustrations over the poor service you received. Your comments regarding the confusion with your reservation and the cleanliness of your guest room have been addressed with our management team and we can assure this won’t happen again. Furthermore we... More 

Hinton, Alberta, Canada
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 2, 2015

we stayed for a conference in town. the hotel is well situated, easy to access, close to shopping, safe, etc. the rooms are very spacious, clean and well maintained. the amenities were very up to par with bigger centres, and as so many times has proven correct, the friendly and professional staff make all the difference. I will come back... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Marie, We are so glad that you enjoyed your stay. Thanks a lot for your feedback. More 

calgary, alberta
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 29, 2015

I have been staying at this hotel on the women's floor. It is extremely clean and the service is great. The restaurant is also excellent and they have a chef on staff who is very creative in the design of the menu.

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Erin, Thanks a lot for your great review. Looking forward to seeing you soon again. More 

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