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Pomeroy Hotel & Conference Centre

3.0 of 5 11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
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Pomeroy Hotel & Conference Centre
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Pomeroy Hotel & Conference Centre
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87 reviews from our community

Traveler rating
    39
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    13
    8
    7
See reviews for
9
6
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful Go To Place always stay there when in GP for work and it is great. Always stay in the newly renovated Tower closest to the front desk. Great Staff, Clean, Well Maintained Pool and the restaurant is amazing. Will continue to stay here anytime I am in the area to avoid disappointment

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Nicole, Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve and keep on our customer service, quality control and cleanliness of our product. Merry Christmas More 

Chetwynd BC
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently travelled to Grande Prairie on a Christmas shopping trip with some girlfriends. I called 10 different hotels and could not get a room anywhere. When we arrived at the Pomeroy Hotel, the front desk clerk was absolutely lovely. She said she could get us in on the 'ladies only' floor. We were thrilled with the room, the ladies... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Julia, Thank you for your kind words, we are delighted that you enjoyed our renovated facility and the women's only floor. Looking forward to serving you again in the future! More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel it's self is very nicely decorated. The room we stayed in was very cold next to the window, and you could feel a draft sitting on the bed next to the window (with the curtains closed!) and lots of cracking and ticking from the walls from the hot/cold temps and sounds from the pipes. We won't be staying... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Dustin, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. Our management team has addressed your comments regarding your guest room and we all apologize for the inconvenience this has caused. Please do not hesitate... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at the other pomeroy here in town and this place is not so good. I was put in the North tower that hasn't been renovated. I got to my room and no heat. Finally with heat maxed out and bundled up did I get warm on my 3 rd day here. The Tv only had certain channels that... More 

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Dawn, Thank you very much for your review. We are very concerned to have made you feel not being appreciated. We have discussed your comments with our guest services team and I can assure you that there must be a misunderstanding, as we value all of our guest the same way. Furthermore we would like to apologize for the... More 

Grande Cache, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I found two things that would need improvement. The first one is: one of the hostess did not make you feel welcome. She didn't smile, did not look at me. I felt like I was a disturbance. She was bored. The second thing: The shower curtains were extremely wrinkled just like they were not ironed or folded.

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Jenny, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. Our management team has addressed your comments regarding your arrival, on how we made you feel welcome, and we all apologize for the inconvenience this... More 

Calgary, Canada
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 18, 2014

I have stayed at a few of the Pomeroy hotels and I have to say this one they should just blow it up and start over. First off, The old wing which is on the south side makes you feel like you are staying at a 1 star. Let me rephrase that 1/2 star hotel. Ice and pop machines on... More 

Was this review helpful? Yes 5
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. There are 2 towers in the hotel and yes, one has been newly renovated. Nevertheless, your comments have been addressed with our housekeeping team as... More 

Calgary
Top Contributor
77 reviews 77 reviews
28 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed November 18, 2014

I travel all over Alberta for work and I was pleased to hear about the women's floor at this hotel. I was really excited about it when I first arrived but the parking was non existent and I was facilitating so had to take all my bags quite a distance. My room then did not have internet access as my... More 

Was this review helpful? Yes 2
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. Our management team has addressed your comments regarding heating issues and internet problems and the way we handeled it and we all apologize for the... More 

Fort St. John, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2014

I stay in Grande Prairie a fair bit and the Pomeroy Hotel is the best hotel so far. The main selling point for me was how clean my room was because I did not find dust or dirt on the usual suspects-the lamp, the phone and on the remote control. I even checked behind the sofa chair and I could... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Audrey, We thank you a lot for staying with the Pomeroy Hotel & Conference Centre. Great to hear, that you found value in the quality and comfort of our guest rooms. We take pride in the level of our customer service and we are delighted our service lived up to your expectations. We are looking forward to welcoming you... More 

Maidstone, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2014

Overall a pleasant stay! I would only recommend they improve the breakfast as I have had better. And lower the rates. But I was impressed with the clean rooms and nicely decorated lobby which was getting a nice Christmas theme.

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Natalie, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. It is great to hear that you have been able to find value in most of our services. Our restaurant team has addressed your comments... More 

Calgary, Canada
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 15, 2014

My room was clean, the restaurant had excellent food and the overall stay was very nice. The hotel sent me a confirmation and "Welcome" email a few days ahead of my stay but failed to mention in it the free taxi ride to the hotel. I did receive it back to the airport after requesting a taxi be called. A... More 

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you so much for your great review, my team and I are delighted that you were able to find great value and comfort in our newly renovated facility. We appreciate your comment on the taxi ride and are looking forward to welcoming you back to the Pomeroy Hotel & Conference Centre. More 

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Additional Information about Pomeroy Hotel & Conference Centre

Address: 11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pomeroy Hotel & Conference Centre 3*
Number of rooms: 96
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Also Known As:
Grande Prairie Hotel
Pomeroy Hotel & Conference Centre Grande Prairie, Alberta
Hotel Style:
#5 Business Hotel in Grande Prairie

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