We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Grande Prairie hotels

Pomeroy Hotel & Conference Centre

3.0 of 5 Hotel   |   11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
Hotel website
Hotel virtual tour
Hotel amenities
Save Saved
You added Pomeroy Hotel & Conference Centre to your Saves list
Pomeroy Hotel & Conference Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #8 of 20 hotels in Grande Prairie
A recent review
5 of 5 stars reviewed 2 days ago
Debbie H Lethbridge, Alberta, Canada
  • Overview
  • Reviews (60)
  • Photos (43)
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
Write a Review

60 people have reviewed this hotel

Traveler rating
    28
    12
    8
    7
    5
See reviews for
5
3
Solo
0
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Lethbridge, Alberta, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Room newly renovated - Beautifully done. Desk staff called our room within 10 minutes to ensure that our room was satisfactory. Complimentary breakfast vouchers were handed out to other guests. We were informed that we are not entitled. For the price breakfast should have been included. Found the staff efficient but would not say friendly.

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel has been renovated on the surface but nothing worked. It was 35 C while i was there there was no AC and the TV did not work a co-worker I stayed with also had this problem. For the price of this hotel the quality is not there.

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This Old hotel was heavily renovated and it really shows. I stayed in a single king room, I was impressed with how nice the room was. The bath was a little small but has a huge soaker tub. My only complaint is with these expensive hotels is not having a complementary breakfast. They do have a real nice expensive restaurant... More

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you so much for your great review, my team and I are delighted that you were able to find great value and comfort in our newly renovated facility. We are looking forward to welcoming you back at the Pomeroy Hotel & Conference Centre. More

Penticton, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I checked in to the Pomeroy Hotel and Conference Center on July 15. I was told at the front desk that the AC was working now ( I would not have known it wasn't otherwise), upon entering my room I find a used and soiled hand towel bunched up on what appeared to be the clean towels on the towel... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you for your valuable feedback. We are very concerned about your comments on your guest room as the cleanliness of our property has the highest priority, and we all apologize for the inconvenience this has caused. Please do not hesitate to contact me directly at the hotel if I can provide you with any additional information. We... More

Dawson Creek, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed in this hotel many times for work. What compelled me to write a review was their lack of A/C in the rooms, and their lack of handling the problem when informed of it. I spoke with staff several times asking for at least an oscillating fan. A few times I was told that they'd check and call me... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Stephen, Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve on our customer service. We are very concerned about your comments regarding the malfunctioning of the air condition and the way we addressed the issue and we all like to apologize for the inconvenience this has caused.... More

La Crete, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The rooms are fairly nice. Just no air conditioning. When I called the front desk I was told me to turn the fan to low and thermostat to 15 and give it 25 mins. Well needless to say it stayed hot the whole time and then I mentioned it again and they mentioned maybe the fan at medium! Maybe just... More

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Tammy, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. It is great to hear that you have been able to find value in most of our services. Our maintenance team has addressed your comments... More

Bruderheim ab
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When you first walk into this hotel the lobby and ballrooms are newly renovated, too bad you couldn't say the same for the rooms. Then hallways had new rugs and the walls didn't look too bad. The rooms had new flooring but the furniture must be 35 years old and rooms looked very dated. Stayed on the second floor view... More

Was this review helpful? Yes 2
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Alan, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. We are glad to hear that you like the design and décor of our lobby, restaurants and banquet rooms. There are 2 towers in the... More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at the PHCC during my first visit to Grande Prairie. I did not know much about GP, and my accommodation expectations were a bit on the low side. Well, the PHCC caught me completely off guard - it was great! Check-in was fast and easy, nothing to report there. My suite was on the 5th floor and... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Great to hear that we were able to exceed your expectations during your recent stay with us, and we all certainly appreciate your kind words and your recommendation of our facility. We are looking forward to welcoming you back to Grande Prairie and the hotel for your future visits. More

Edmonton, Canada
1 review
3 of 5 stars Reviewed June 2, 2014

The staff were very friendly and the renovations that have been made were very well done. The bed was very comfortable. I have Telus tv so it was all good but it would be nice if they subscribed to a few movie channels. Unfortunately my room was very warm and the thermostat wasn't working. I called about it the first... More

Was this review helpful? Yes
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Trent, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. It is great to hear that you have been able to find value in most of our services but we are very concerned about your... More

Port Alberni, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 31, 2014

I was here for two nights for work travel and really liked this place and enjoyed my stay. Check in was smooth, super friendly, warm welcoming staff. Room was great, bed was awesome. Nice size TV but a little complicated to figure out - an easy improvement would be to put the directions right beside the remote and bed (I... More

Was this review helpful? Yes 1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Nene, Thank you very much for taking the time to provide us with some feedback regarding your stay. We are delighted to hear that we were able to provide you with such a memorable experience. We are very proud of the extensive renovations that have been completed including our new guest and banquet rooms, 'The Office' Restaurant and Grande... More

Owners: What's your side of the story?
If you own or manage Pomeroy Hotel & Conference Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pomeroy Hotel & Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pomeroy Hotel & Conference Centre

Address: 11633 100th Street | 100th Street, Grande Prairie, Alberta T8V 3Y4, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pomeroy Hotel & Conference Centre 3*
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Tingo, Despegar.com, BookingOdigeoWL, Venere and Otel so you can book your Pomeroy Hotel & Conference Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grande Prairie Hotel
Pomeroy Hotel & Conference Centre Grande Prairie, Alberta

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (5)
Viewed
Dining (6)
Viewed
Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Grande Prairie
Hotel Class
Official Description (provided by the hotel)
The new Pomeroy Hotel & Conference Centre features rich comforts like plush Hypnos beds and deluxe Eden linen, complimentary Wi-Fi, in room Keurig brewers featuring Starbucks, TELUS Optik TV and deluxe bath amenities and an all-women’s secure floor with lounge and fitness centre. On site amenities include The Office restaurant, Skylark Lounge, pool, hot tub and steam room, business and fitness centre and over 11,000 sq. ft. of premier meeting and conference space. ... more   less 
Number of rooms
96

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer