flew in to Grande Prairie late and took the first hotel I could see. It was -38 outside and there is no thermostat in the room, so the room was not even close to being warm. the floor was dirty, the bed was hard and the covers smelled, there was 1 sheet, 1 small blanket and a very thin bed... more

We just spent a few days at the Quality Hotel in Grande Prairie and were quite disappointed. The beds were old and hard. The reservation included a FREE full breakfast. However, it did not include a choice - you were served a special ONLY. The air conditioner stopped working in our room and we were offered another room - the... more

air conditioning did not work disarray stayed three days, not once was our room cleaned no fresh towels dirty would not waste my time going here overpriced more

I was very impressed with the service we received. I was part of a group that stayed at the hotel for a conference. Natasha McCarron was amazing. She went out of her way for us! All the front desk staff were great. I was a late getting in and they took really good care of me. I even forgot one... more

Rooms were exceptionally hot, the heating/ac system was not working to the point of waking up with headaches. They had just young staff at the desk that were not able to deal with the complaints. Everyone was gone for the weekend. The problem had been ongoing all week and had not been fixed yet by the long weekend. Emails to... more