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Podollan Inn & Spa

Certificate of Excellence
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10612-99th Avenue, Grande Prairie, Alberta T8V 8E8, Canada
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Podollan Inn & Spa
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Podollan Inn & Spa
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171 reviews from our community

Traveler rating
    88
    40
    23
    12
    8
See reviews for
18
28
12
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (45)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (25)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been residing at this hotel for almost a year. The staff have become family and have welcomed myself like wise. They have provided a home style accommodation with a personal touch. The staff at the Jax lounge have gone the extra mile to make me feel at home, including making quite a presentation for my birthday (cake included).... More 

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Edmonton
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed at the Podollan multiple times for work and it has been great every time. My favorite feature is the underground parking large enough for work trucks, which is great during winter and saves sweeping off the snow. My only complaint is that the breakfast doesn't begin until 6:00 am and for a lot of people work starts... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted to hear you enjoyed your stay with us. I certainly agree that the complimentary underground parking is great during the winter, especially when there is a bad wind chill! I appreciate your constructive comment regarding the breakfast opening time in Jax, this is something... More 

Glovertown, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We, as a group, have found this hotel clean with well appointed rooms, very decent decor and cleanliness. The rooms present good value. The restaurant and lounge staff is very good, the food is good as well. The front desk and cleaning staff are very helpful and we have nothing but high praise for them, our stay is always a... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Kevin, Thank you for taking the time to leave a review and I am delighted you enjoyed your stay at the hotel. I am extremely thankful for your very kind words regarding my team and I will be sure to pass them. My team and I are dedicated to delivering world class customer service and I am happy to... More 

Edmonton, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Podollan Grande Prairie has a great main lobby. The spa is also located off the main circular lobby and they push this quite heavily via room prompts and ads. My room had a large glass shower stall with room for 2 but no tub in a cavernous bathroom. The beds had extremely firm mattresses with memory foam tops that... More 

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William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I appreciate the constructive comments you have left. In regards to your comments regarding the firmness of your mattress, we do have different options available and if you prefer a softer mattress please let us know upon check in and we would be happy to accommodate this... More 

Calgary
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel looked and felt new. Well kept and good people. Quite an upscale operation and too rich for my blood but this reservation was made by my customer. I try to avoid this type of hotel because its quite pricy and I have no use for all the amenities during a business run. one of our group members got... More 

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William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am sorry to hear you did not fully enjoy your stay. Thank you for your kind words regarding my team and the condition of the hotel which I will be sure to pass on. I appreciate and review all feedback I receive but in this instance... More 

Edmonton, Canada
Top Contributor
68 reviews 68 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 12, 2015

Had a very good stay here. My room was clean, quiet and modernly furnished. The bed was comfortable and the selection of pillows was a nice touch. The work out space was a little above average. 3 pieces of cardio equipment, all in working order as well as a selection of free weights. No remotes for the TV's though, which... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am happy to hear you enjoyed your stay. I appreciate all feedback I receive and I have noted your comments to help me make improvements for the future. I do offer a sincere apology for no remote control being available in the cardio room. We normally... More 

Grande Prairie, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015

I only come here for the L Spa. Everytime I get my Brazilian wax with Ronica. She is so amazing, thorough, quick and her technique makes things as pain free as possible. It's a little expensive, but the feeling of the spa, and her, makes it worth it.

Was this review helpful? Yes 2
Calgary, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

Great rooms! Spacious large beds, mini fridge, walk in shower, everything was great, lobby was nice. Underground parking, unfortunately my truck doesn't fit underground so had to fight for the few above ground parking spots. Would stay here again!

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William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted you enjoyed your stay. I appreciate all feedback I receive and it was great to hear you liked the atmosphere and ambiance of the hotel. In regards to parking, I was sorry to hear you could not take advantage of our heated underground parking... More 

Calgary, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 23, 2014

Perhaps not all roads lead to Grande Prairie, but work and family adventures often do. GP has lots of those big chain hotels that get the job done. But nothing measures up to the Podollan Inn. The rooms are roomy and provide all the necessaries: good bed, good shower, good space to get a bit of work done. The restaurant... More 

Was this review helpful? Yes 1
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted to hear you enjoyed your most recent stay at the Podollan Inn & Spa. I certainly appreciate and agree with your comments regarding the room size at my hotel and it is something we are very proud of. In addition to this, we have... More 

Dawson Creek
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 26, 2014

Not worth the price . Not kid friendly. Couldn't find parking , spa would not see my daughter and I because she is 9 Yrs old, then tried to have a nice dinner with my daughter at the hotel restaurant and was told she could not eat in the restaurant because she is a minor but we could sit outside... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am very disappointed to hear you did not fully enjoy your stay. I can understand your frustration in not being able to sit in Jax restaurant and have a nice meal with your daughter. After listening to our your feedback regarding this, I am pleased to... More 

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