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Podollan Inn & Spa

Certificate of Excellence
Hotel website
10612-99th Avenue, Grande Prairie, Alberta T8V 8E8, Canada
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1 room 1 guest
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Podollan Inn & Spa
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219 Reviews from our TripAdvisor Community

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Traveler rating
    114
    54
    29
    14
    8
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21
41
15
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (76)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (25)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I spent a week here while I was working in town. The service at the front desk, at the restaurant and from housekeeping was excellent -well above my expectation. The room was clean, the bed comfy and a nice blasting shower. There are currently expansions going on at the hotels but aside from the slight reduction in parking it was... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted you enjoyed your stay at the Podollan Inn & Spa. It was great to hear you took advantage of the custom made beds and complimentary hot breakfast which I think is the best in town! Thank you once again for leaving a review and... More 

Yellowknife, Canada
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has been my go-to hotel for years, have spent many weeks here overall and I still love it! I was upgraded to a family suite and it was spacious, exceptionally clean and had everything I need (as usual). The front desk staff were fantastic (check Ty and out), and restaurant staff were also fantastic, very bubbly and went above... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and your repeat business with the Podollan Inn & Spa. I was delighted to hear my team took great care of you and the room we allocated exceeded your expectations. I have made a note of your feedback regarding the side door and I think this is a... More 

North Eastern Alberta
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked into a family room. NOT all family rooms at the Podollan Inn are designed the same way, so be careful when choosing your room here! The first room we were assigned had such an awkward design, that we were forced to re-arrange furniture as the hide-a-bed would hit the wall otherwise, when unfolding. Nice sized family suites with... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I apologise you did not fully enjoy your stay at the Podollan Inn & Spa. I can assure you what you experienced is definitely not the norm and I will use your comments and feedback to make improvements for the future. Thank you once again for leaving... More 

Fort St. John, Canada
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

with the current high rating on trip advisor we decided to try it here rather than the pomeroy. maybe our expectations were too high because the hotel was ok. The breakfast was alright does not compare to where we normally stay the room layout was very different in the executive king suite. I found the staff very accommodating but for... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I apologise you did not fully enjoy your stay at the Podollan Inn & Spa. I can assure you what you experienced is definitely not the norm and I will use your comments and feedback to make improvements for the future. Thank you once again for leaving... More 

Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is in the midst of renovations even with this it provides a calm atmosphere and is clean. The service for the hot breakfast included in your room price exceeds that of any I have been at. You are treated as a sit down customer and your breakfast is all fresh and omlettes are made to order. The recreation... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am happy to hear you had a good stay at the Podollan Inn & Spa. It was great to hear the Banquet Room construction had no impact on your stay and I am pleased to announce we are in the final stages before completion. Once it... More 

Thunder Bay, Canada
Level Contributor
157 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had booked the least expensive room in this hotel, on the second floor overlooking the main street with the hotel's illuminated sign right outside our window. The blinds worked well and the room was amazingly quiet. This was a five night stay and in the entire time I don't think we heard one door slam or one voice in... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave such a nice review and I am delighted you enjoyed your stay at the Podollan Inn & Spa. It was great to hear your kind words regarding my team and I was very pleased to hear you mention Chris and Kimmy by name. We take pride in serving our complimentary... More 

VICTORIA
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Amazing stay!! Extremely comfortable beds! I stay at this hotel for business 3 to 4 days away. Jazz and Jennie at the front desk are fantastic!! Always very friendly and welcoming. The ladies call my room after I check-in to make sure I'm satisfied. Thanks you Podollan Inn and Spa!!

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I appreciate your continued business with the Podollan Inn & Spa. Jazz and Jenni are excellent at what they do and thank you for recognising the great work they do everyday. I will be sure to pass on your kind words and I know they will be... More 

Alberta, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 22, 2015

I can't get over how friendly all the staff here are. Both front desk and restaurant staff were amazingly helpful, respectful and generally nice!!! I will definitely stay again! The rooms are great too, comfy beds and nice sized bathroom. All extremely clean.

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted to hear you would stay with us again. I appreciate your comments regarding my team and I will be sure to pass them on. I have a great team who are dedicated to exceeding guest expectations every chance they get and it is great... More 

Peace River, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2015

This was our second stay at the Podollan and we were more impressed this time around. The hotel is very beautiful and welcoming. Friendly front desk staff, zen-like feeling in the lobby. Underground parking. Modern and clean room. Couldn't get the wifi to connect on any of our devices. Free buffet breakfast at Jax Grill connected to the lobby. Delicious... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted to hear you enjoyed your stay. It was great to hear you were able to take advantage of our complimentary hot breakfast and chef attended omelette station. I will be sure to pass on your kind words to me team. I have noted your... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2015

My husband and I came here for the second time this year as the first time was wonderful. This time was the opposite! We splurged on a suite, the design was a horrible afterthought. The "living area" was like a hallway with a double bed jammed at the end. There was a couch, that was mostly surly as you could... More 

Was this review helpful? Yes
William V, General Manager at Podollan Inn & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am disappointed to hear you did not fully enjoy your stay. The service you received is definitely not the norm at the Podollan Inn & Spa as you can see by our many positive reviews. I promise to personally look into this and make any necessary... More 

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