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Stonebridge Hotel Grand Prairie

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12102 100th Street, Grande Prairie, Alberta T8V 5P1, Canada
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Free Breakfast, Free WiFi
Best prices for: 1 room 1 guest
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Stonebridge Hotel Grand Prairie
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Stonebridge Hotel Grand Prairie
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56 reviews from our community

Traveler rating
    17
    11
    8
    9
    11
See reviews for
7
5
8
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort St. John, Canada
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The first night was a lot of noise, second night was ok. the shower would change from cold to hot then back to cold. Took advantage of the discounts that were offered. Great prime rib on Sundays 2 for 1.,1/2 price apps.

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AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the noise that you experienced while staying at our hotel. We have a security company that comes in on a nightly basis, 7 days a... More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed March 20, 2015

Don't be decieved by the pictures. They were clearly taken when this hotel was first built. Definitely not worth $150 per night! The hotel just smelled really bad from the get go. It was clearly a smoking hotel and even their non-smoking floors still stunk like cigarette's. The lady at the front desk was in ultra slow motion. I could... More 

Was this review helpful? Yes
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the state of your room. Our housekeepers are trained to ensure that when they leave a room, it is to look like no one has... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 25, 2015

As soon as I arrived at the Stonebridge Hotel, I was greeted by 5 gentlemen smoking a joint outside the front door. Now I do understand that there are a lot of contractors who work in the Grande Prairie Region, so I don’t blame the hotel for this, but it gave me an idea of who is staying at this... More 

Was this review helpful? Yes
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am pleased to inform you that our guestrooms will be undergoing a remodeling this year. Our major focus is going to be on the Furniture, Bathrooms, Carpet and fixtures which will... More 

Peace River, Canada
1 review
3 of 5 stars Reviewed February 18, 2015

Checked in last weekend for son's hockey game and had to switch rooms a few times the first night all on the second floor. The first room we had smelled nice but the bedding was dirty, there were holes in the walls, the cleanliness of the bathroom was a little sketchy and the bedding didn't look very clean plus there... More 

Was this review helpful? Yes
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the state of your room. Our housekeepers are trained to ensure that when they leave a room, it is to look like no one has... More 

1 review
3 of 5 stars Reviewed February 11, 2015

Dirty towels, hairs from previous guests or housekeepers on the towels and the hairdryer. Mattress visibly stained around the edges. Water temperature fluctuations from frozen to scalding hot in a matter of seconds Heating and cooling in the room far from adjustable. Either freezing cold or boiling hot. Room decor outdated. Even my grandma doesn't have that armchair anymore.

Was this review helpful? Yes
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the state of your room. Our housekeepers are trained to ensure that when they leave a room, it is to look like no one has... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed February 11, 2015

Have been travelling up into northern alberta quite a bit over the last 5 years and have stayed in a lot of hotels. Stonebridge staff has always been at the top of the list for in comparison to other major hotel chains, They have always been approachable for any minor needs over the years and treat you with respect and... More 

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1 review
5 of 5 stars Reviewed February 11, 2015

As a community organization we've used the facility for numerous events. Andy & his team at the Stonebridge have always done an amazing job. I recently had the chance to stay with them after a charity comedy night & dinner. The staff were wonderful to deal with & went over & above to make sure we had everything we needed... More 

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Vernon, Canada
1 review
5 of 5 stars Reviewed February 11, 2015

This hotel was very clean and the staff was friendly and went above and beyond when I arrived for my buisness event in Grande Prairie. They let me check in early so I could get ready for my meeting and put my luggage away even though it was well before check in time. Our company Banquet was in the hotel... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2015 via mobile

The room was very very dated and had a lot of carpet stains. I really didn't want to shower there but had to. The caulking around the tub was gross, cracked and discolored. The tiled ceiling was lowered in the shower, I'm 5'4 and could have put my hands up and touched it. The tiles were also discolored from all... More 

Was this review helpful? Yes
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am pleased to inform you that our guestrooms will be undergoing a remodeling this year. Our major focus is going to be on the Furniture, Bathrooms, Carpet and fixtures which will... More 

Lethbridge, Alberta, Canada
1 review
5 of 5 stars Reviewed December 31, 2014

We had a great stay ,the pool and waterslide were really fun,nice jacuzzi, rooms nice and clean and the mattreses on the bed were comfortable not hard as a board like other places we have stayed at.Wish we could have stayed there longer!!Had free Kierig dispencer in the room which I haven't seen before.

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