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Stonebridge Hotel Grand Prairie

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12102 100th Street, Grande Prairie, Alberta T8V 5P1, Canada
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Free Breakfast, Free WiFi
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1 room 1 guest
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Stonebridge Hotel Grand Prairie
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60 Reviews from our TripAdvisor Community

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Traveler rating
    19
    11
    9
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (19)
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Grande Prairie, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Everyone did an amazing job accommodating us in every way possible!!! Carla the events coordinator went above and beyond making sure everything was arranged perfectly and did it within our budget! The rooms were clean and spacious and best of all are pet friendly! The cooks did such an amazing job that everyone was commenting on the wedding reception food!... More 

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ALAN B, Manager at Stonebridge Hotel Grand Prairie, responded to this review

Hello Sondra H, Thanks Sondra for the wonderful review! We are most pleased you had a wonderful wedding! I have shared this review with Carla and all our staff to show how their hard work paid off to give you and your guests the best experience possible. Thank you again and congratulations to you and your Husband! Ashley McCallister Hotel... More 

Fort McMurray, Alberta, Canada
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed one night for a wedding. Very nice and friendly staff. Cleaning staff very attentive and helpful. We were in a renovated room which was decent but it stunk! It is a non smoking hotel but I don't think they can get that smell out. It was just horrible. If you are a smoker you probably won't mind. I... More 

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ALAN B, Manager at Stonebridge Hotel Grand Prairie, responded to this review

Hello Sarah H, Thank you for taking the time to review out hotel, we appreciate all reviews. We apologize for the issues you had during your stay, we are currently working on a new menu and menu items for the complementary breakfast. As for the room smelling like cigarettes our housekeeping team has already taken initiative to ensure all rooms... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellant Service Staff. Visit often & always great service. Thanks to Sara P. Definitely come back again & again! Renvovations have really upgraded this location. Good service, good food & great cocktails.

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ALAN B, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Debi N, Thank you so much for taking the time to review your recent stay with us. I am very glad you enjoyed your experience and are pleased with the renovations that we recently went through. I also am glad you enjoyed your visit to Trumps and our supervisor Sara in that outlet. I will be sure this review gets... More 

Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 14, 2015

Just stayed there for a week. Front desk staff is brutal. However the rooms are nice and the free breakfast is really good. As for price great value. Tried the pub which was meh had steak sandwhich both days and was ok rest of the time ate out. Take that for what its worth

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ALAN B, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Patrick, Thank you so much for taking the time to fill our a review about your recent stay with us. I was very concerned to hear about your comments about the front desk of the hotel and would very much like an opportunity to chat with you further about the issues and personally reassure you that we do take your... More 

Fort St. John, Canada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 23, 2015

The first night was a lot of noise, second night was ok. the shower would change from cold to hot then back to cold. Took advantage of the discounts that were offered. Great prime rib on Sundays 2 for 1.,1/2 price apps.

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AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the noise that you experienced while staying at our hotel. We have a security company that comes in on a nightly basis, 7 days a... More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed March 20, 2015

Don't be decieved by the pictures. They were clearly taken when this hotel was first built. Definitely not worth $150 per night! The hotel just smelled really bad from the get go. It was clearly a smoking hotel and even their non-smoking floors still stunk like cigarette's. The lady at the front desk was in ultra slow motion. I could... More 

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AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the state of your room. Our housekeepers are trained to ensure that when they leave a room, it is to look like no one has... More 

Calgary, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 25, 2015

As soon as I arrived at the Stonebridge Hotel, I was greeted by 5 gentlemen smoking a joint outside the front door. Now I do understand that there are a lot of contractors who work in the Grande Prairie Region, so I don’t blame the hotel for this, but it gave me an idea of who is staying at this... More 

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AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am pleased to inform you that our guestrooms will be undergoing a remodeling this year. Our major focus is going to be on the Furniture, Bathrooms, Carpet and fixtures which will... More 

Peace River, Canada
1 review
3 of 5 stars Reviewed February 18, 2015

Checked in last weekend for son's hockey game and had to switch rooms a few times the first night all on the second floor. The first room we had smelled nice but the bedding was dirty, there were holes in the walls, the cleanliness of the bathroom was a little sketchy and the bedding didn't look very clean plus there... More 

Was this review helpful? Yes
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the state of your room. Our housekeepers are trained to ensure that when they leave a room, it is to look like no one has... More 

1 review
3 of 5 stars Reviewed February 11, 2015

Dirty towels, hairs from previous guests or housekeepers on the towels and the hairdryer. Mattress visibly stained around the edges. Water temperature fluctuations from frozen to scalding hot in a matter of seconds Heating and cooling in the room far from adjustable. Either freezing cold or boiling hot. Room decor outdated. Even my grandma doesn't have that armchair anymore.

Was this review helpful? Yes
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear about the state of your room. Our housekeepers are trained to ensure that when they leave a room, it is to look like no one has... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed February 11, 2015

Have been travelling up into northern alberta quite a bit over the last 5 years and have stayed in a lot of hotels. Stonebridge staff has always been at the top of the list for in comparison to other major hotel chains, They have always been approachable for any minor needs over the years and treat you with respect and... More 

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