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All 20 Grande Prairie hotels

Stonebridge Hotel Grand Prairie

2.5 of 5 Hotel   |   12102 100th Street, Grande Prairie, Alberta T8V 5P1, Canada
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Free Breakfast, Free WiFi
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Stonebridge Hotel Grand Prairie
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52%
Ranked #11 of 20 hotels in Grande Prairie
A recent review
3 of 5 stars reviewed 4 weeks ago
Mrfat187
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  • Reviews (34)
  • Photos (8)
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34 people have reviewed this hotel

Traveler rating
    12
    6
    4
    5
    7
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5
1
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Sydney, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

this hotel is over priced and dirty the bathroom was nasty the tv didnt work and the bed spread had disgusting stains all over it the staff was less than helpful and the breakfast was so so i wouldnt stay there ever again

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a hotel is old but has been extensively renovated, but it still lacks refinements like painted walls in the lobby. The rooms are nice and have big tvs and optik tv from telus. The internet is good and fast. my major complaint with hotels when they take old hotels and do a gut job is that they dont... More

Was this review helpful? Yes
Andy D, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Dear Mrfat187, First off, I would like to thank you for taking the time to fill out this Trip Advisor review We appreciate our guest’s feedback and take any feedback to heart. In regards to your hotel, we are pleased to announce we have just purchased 198 new King and Queen mattress and box springs. We are currently replacing the... More

Fort St. John, Canada
1 review
5 of 5 stars Reviewed June 18, 2014

My new favorite place in GP. This was the second time I stayed at the hotel. The lobby is inviting, the staff is friendly, the room was clean, the tv system has been upgraded and the best I have seen in a hotel. There is an exercise room, complementary breakfast and a very good in house restaurant, I had an... More

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Andy D, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Hello Laurie-Ann B, We appreciate our guest’s feedback and take any feedback to heart. We are ecstatic you had an excellent stay at our hotel. I will be relaying this information to all my staff including the front desk so they can train harder to have the perfect check in for all guests. If anything specific comes to mind on... More

toronto
1 review
2 of 5 stars Reviewed June 14, 2014 via mobile

Like the title says this hotel was terrible. Rooms are perpetually dirty and smell either of smoke or pot. Decor is horribly old, limited hot water. Food was disgusting. Several people in my conference of 50 refused to stay and went to a nearby hotel instead. Stay away.

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Andy D, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Hello tyky1, We appreciate our guest’s feedback and take any feedback to heart. I would like to personally apologize for the lack of communication. We were experiencing some issues with the hot water but have now rectified the situation. We are very sorry to hear about the state of your room. Our housekeepers are trained to ensure that when they... More

Alberta
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed June 9, 2014

Our one night stay was very poor. Dirty pillows (lipstick and big black streaks), and when we called to get new ones we waited half an hour and then had to call again. Our toilet never did flush properly, we had no Kleenex in our room, there was a very loud, very large party in the room next to us... More

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Andy D, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Hello TinkToo, First off, I would like to thank you for taking the time to fill out this questionnaire. We appreciate our guest’s feedback and take any feedback to heart. I am very sorry to hear your last experience at our hotel. There certainly are no excuses and I would like to personally apologize for my teams lack of actions... More

Fsj
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2014

We stay in alot of hotels for our sons soccer and typically mid range and this was Ok...renos done in lobby were nice, room was small and needed some updating and repair..comforter had some stains on it but nothing that I felt I needed to complain about. Breakfast is a big thing for us with 2 teenage boys and this... More

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Andy D, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Hello Kheck64FSJ, nad thank you for taking the time out of your day to write this review We appreciate our guest’s feedback and take any feedback to heart. I am pleased to inform you that our guestrooms will be undergoing a remodeling this year. Our major focus is going to be on the beds, Bathrooms, Carpet and fixtures which will... More

Grande Prairie, Canada
1 review
5 of 5 stars Reviewed April 7, 2014

Great experience staying at this hotel. Clean rooms, great service, great location - close to the mall and many restaurants as well. Will definitely stay again! I also attended a Christmas Party here, and it was awesome! Ballroom was stunning, and again the service was outstanding!

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Andy D, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Thank you Diana C for taking the time to write this review We appreciate our guest’s feedback and take any feedback to heart. We are pleased you Christmas party went well and my staff are ecstatic they did a great job! We hope to see you again this winter for your next event! My Sincerest Thanks, Andy Doucette General Manager More

Vancouver Island, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

Every time I come to the Stonebridge Hotel the staff go out of their way to ensure I'm comfortable. From the minute I walk through the door I'm greeted by the friendly front desk staff, restaurant staff and management walking through the building. Exceptional service!!!

Was this review helpful? Yes 1
Andy D, General Manager at Stonebridge Hotel Grand Prairie, responded to this review

Thank you Kiara S for taking the time to write this review We appreciate our guest’s feedback and take any feedback to heart. If anything specific comes to mind on how we can make your stay or restaurant visit more enjoyable, you can call or email me personally any time. We here at the Stonebridge Hotel Grande Prairie appreciate your... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2014

Restaurant, lounge, Liquor Store and clean rooms!!!! Stayed here during xmas season 2013. Had a great time dancing the night away and had the convenience of crawling to my room. In the morning I crossed the street to the mall and did some shopping, no taxi needed!!!! STAY HERE if you are planning on coming to visit Grande Prairie!!

Was this review helpful? Yes 1
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

Thank you for your review! I am glad to hear that you enjoyed your stay with us and had the opportunity to get a little shopping done. Our focus is to ensure that we have the amenities that our guests are looking for and are always open for hearing suggestions on how we can make your stay more comfortable. We... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2014

I've been staying at this hotel since November and the staff has made me fell like I'm at home. From the front desk to the service in the lounge they treat me awesome!! I will actually miss them when I leave.

Was this review helpful? Yes 1
AndyDD, Manager at Stonebridge Hotel Grand Prairie, responded to this review

Thank you for your kind review! We understand that when you are staying with us, you are away from your friends and family. We try to ensure that you have a comfortable nights sleep and provide a "just like home" experience. We have to say good bye to a lot of long stay guests on a daily basis, so we... More

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Additional Information about Stonebridge Hotel Grand Prairie

Address: 12102 100th Street, Grande Prairie, Alberta T8V 5P1, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Stonebridge Hotel Grand Prairie 2.5*
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Also Known As:
Stonebridge Hotel Grand Prairie Grande Prairie, Alberta

8 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Looking for the best service value in Grande Prairie? Stay Stonebridge. Our full service hotel features 42" HD LCD TVs in every suite plus satellite service, free movie channels and DVD players. Enjoy our complimentary continental breakfast with each nights stay as well as our on-site restaurants, sports bar and comedy club. We are centrally located right across from Prairie Mall and ready to serve you! ... more   less 
Number of rooms
122

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