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Clearwater Suite Hotel

3.0 of 5 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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Certificate of Excellence 2014
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Clearwater Suite Hotel
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Clearwater Suite Hotel
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99 reviews from our community

Traveler rating
    58
    27
    7
    5
    2
See reviews for
7
4
8
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grande Prairie, Alberta, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I was in town for business in the downtown area. The location is awesome.Only 2 minute walk from courthouse ( where I was working), from mall. MOntana's right beside and Superstore also only a minute walk. All rooms are suites with full fridges, stove, dishwasher and washer and dryer. Definitely the place to be if staying for several nights. Loved... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at the Clearwater Suites are always welcoming, friendly and helpful. The rooms are spacious, clean and well maintained, and include kitchen and laundry facilities. The location is convenient for restaurants and shopping, but still quiet at night. Good value and great service! I highly recommend this hotel!

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are sincerely much appreciative of your comments posted on this site following your recent stay with us. Our Team continuously strive to be the very best in Hospitality services. From welcoming our guests to keeping the " Ship" in " top Shape" every day all Team Members do not take your appreciation of your stay for granted... More

Welland, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Awesome rooms that are spacious and modern! Windows open for fresh air, laundry facilities and clean bathrooms. Friendly staff. Comfy bed! We looked at 3 other hotels in the area and best deal for biggest room. Tim Hortons nearby! Highly recommended!

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We sincerely appreciate your most valuable comments on your most recent stay with us. We are continuously striving in giving our guests the best comfort and service while staying with us and your positive response will encourage us event to try harder. Our location is of course attractive to all our guests and we are looking forward to... More

Fort McMurray, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The service levels at this hotel are 5 Star! Always so accommodating and eager to assist. Lendy is truly amazing and always makes this a really warm and welcomed stay! Staying somewhere consistent and comfortable on a regular basis is very important. Close to many needs including restaurants, and shopping. This is by far the best hotel in Fort Mac!... More

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Michael; Thank you so much for your wonderful comments and we have passed on to Lendy your appreciation in her continuous high level of customer service! We are extremely proud of her and all the rest of her Team Colleagues who are giving our guests a consistent high level of true Hospitality. We thank you for appreciating as well... More

1 review
5 of 5 stars Reviewed 2 weeks ago

All of the staff at Clearwater are outstandingly helpful, friendly and hard-working. The rooms and the overall property are clean, well maintained and well appointed. I have found that staff do their best to meet any special requests. This will be my hotel whenever I'm in Fort McMurray.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest: Thank you so much for your comment posted on this site! We are very appreciative of the encouragements we receive and rest assures these are passed on to our hard working Team Members! We strive to be the first choice for Accommodation in Fort McMurray and we thank you for your on going support! We are looking forward... More

Ottawa, Canada
Top Contributor
77 reviews 77 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Service and accommodation very good. The only downside is all the sand dragged in by the workers. They should not have rugs in the rooms for that reason but I guess it reduces noise. Overall, it was a great place to stay and we were able to visit with all our family in a large suite. It cost a lot... More

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for sending us via this site your comments on your most recent stays with us. We appreciate your suggestion as far as flooring and as you may have seen at the entrance of our hotel we have special " Bootie wrap" machines enveloping any boots prior to entering the facility. This is of course... More

Edmonton, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First class hotel. In a city that is not known for having excellent service, this hotel is an absolute gem. The front counter staff are extremely friendly and accommodating. The rooms are kept clean and the property is well maintained. I travel here regularly for business and appreciate the fact that the hotel is centrally located. There is a Montana's... More

Was this review helpful? Yes 5
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your most positive comments expressed in this review on your last stay with us. We are most pleased your stay, amenities and our unique location made your sojourn different of what you expected. We will continue with the help of our loyal and dedicated Team to work in excelling guests demands and hope... More

Strathmore, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 12, 2014

I stayed with my family at the Clearwater Suite Hotel this September, it was a special experience. Fantastic service, friendly and extremely helpful staff. Hotel location was wonderful, easy walking distance for most things. The room was very clean and comfortable. I highly recommend it.

Was this review helpful? Yes 4
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest(s); We are appreciative of sending us these most positive comments and rest assured they will be passed along our entire Team. We are glad all your family had a great stay and enjoy our facilities, location and services. We hope to welcome you back very soon! Jean-Marc Guillamot-General Manager. More

Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed September 10, 2014

Great hotel and great location..Very comportable clean room and great service especially at the front desk i remember their names Lendy and Joe and two other...I really enjoyed my stay with my family especially my two kids.Thank you clearwater hotel for the great hospitality..see you next time..

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Recto Family; Thank you so much for your most positive feedback on your most recent visit. Indeed we are as you very much appreciative of the excellent service attitude our Team display towards all our guests and I know Joe and Lendy are extremely pleased by your comments. We are certainly looking to see you all back in the... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

All-in-all, this is a great place to stay but I have to say that it was marred by an unfortunate incident at check-in where I was asked to make a pre-authorization for $1000 (I believe this was the amount) for a 3 night stay. This really surprised me and needless to say made a horrible first impression. After a fairly... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest(s): I thank you for following up your visit with these comments posted on this web site. As I have indicated on my voicemail this is unfortunately a common practice among the industry to do a pre Authaurization on credit cards provided by guests. This transaction will confirm sufficient funds will cover the stay and additional funds for covering... More

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Additional Information about Clearwater Suite Hotel

Address: 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clearwater Suite Hotel 3*
Number of rooms: 150
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Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta

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