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Clearwater Suite Hotel

Certificate of Excellence
GreenLeadersBronze level
4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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Clearwater Suite Hotel
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Clearwater Suite Hotel
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112 reviews from our community

Traveler rating
    69
    28
    8
    5
    2
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (27)
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Vancouver Island, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here couple of times and always loved my stay. The staff are awesome, friendly and helpful. The rooms are spacious with laundry and dryer on your own room which is perfect for long stay.They have the lounge open for drinks. It was a surprised that hot tub is open and took advantage of relaxing in there. Breakfast is... More 

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your most positive review on our property. Our guests certainly appreciate our amenities and we are most pleased to have now retrofitted our Spa as you pointed out with state of the art Saline Water treatment making the Hot Tub experience a soothing one after a long day of travelling or travels. We... More 

Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I use this property when in Ft Mac. Aprox. 3 times per month. I find that the rooms are always clean. Very clean actually. Staff are exceptional at customer service and make it a point to remember my name. Special requests are always handled professionally. The friendliness of the staff really take the edge off of travel to Ft Mac.... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are so much appreciative of your most valuable feed back on your recent stay with us. With the great in room amenities each Suite have, we strive to be the "home away from home" for all our guests, and we are most please our level of comfort and great service attitude from our Team made you stay... More 

Calgary, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful and spacious hotel. This is a good place to stay whether for business or pleasure. Hotel room was very spacious with all the comforts of home. Hotel was quiet. Close to downtown Fort McMurray. Superstore, Montana, Tim Horton and Wendy's all within walking distance. I would stay at this place again.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you very much for posting your comments on this site. As yourself our location and amenities both inside and closed proximity to stores and restaurants are certainly very much appreciated by all our guests. On your next visit, if available our Team will do their best to secure a room away from the Highway. We are looking... More 

Edmonton, Canada
Top Contributor
255 reviews 255 reviews
46 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed February 11, 2015

Walking in it's clean, and cozy in the middle with the chairs in the lobby. There's a fireplace in the middle and seats on each side but I don't think I even saw a fire going. There's a table and chairs for those who may want to work in the evenings with their colleagues. We were warmly greeted by the... More 

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for most valuable feed back. I am sincerely sorry your stay was not as restful as you expected. Indeed we would have look at every possibilities to move you to a more secluded room on the inside courtyard/parking. If we have the pleasure to welcome you back in the foreseeable future please mention this... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

I've been staying at the Clearwater every week for over a month now. Being away from home half of every single week is tough, but the Clearwater is inviting, cozy and relaxing. -Their kitchen has EVERYTHING but an oven -Their in-suite laundry and dryer is AWESOME -The soundproofing between rooms is good -Their workout room is nice (if quaint) -Their... More 

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest: Thank you so much for your most valuable comments on your stay. Our Front Desk Team sincerely appreciate your support as their on going commitments and great guest services attitude are a great asset we are most proud of. We thank you for highlighting all the benefits our location brings to anyone coming to Fort McMurray and we... More 

1 review
5 of 5 stars Reviewed February 1, 2015

Fortmcmurray is coldest place indeed, my first time here and chose this hotel for 3 nights. My experience was spectacular. Very convenient and amazingly friendly staff. They were very helpful and my room was great with full kitchen laundry and dryer things that I need..Thanks Clearwater hotel well see you again.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We sincerely appreciate your most positive comments sent to us upon your most recent sojourn with us. Our Team is sincerely appreciative of your encouragements and we are all looking forward to your next visit which we hope will be very soon. Jean-Marc Guillamot General Manager. More 

British Columbia, Canada
1 review
5 of 5 stars Reviewed February 1, 2015

Our room was clean, comfortable, with kitchen and balcony. The front desk staff were very friendly and helpful. And it's located downtown. I would highly recommend this hotel and will stay here again when in Fort Mcmurray,

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for taking time to send us a note on your most recent stay. We certainly appreciate this most valuable feedback and rest assured our Team will continue to strive in their Guests Service Delivery at all times. We hope to have the opportunity to welcome you back in the most foreseeable future. Jean-Marc Guillamot... More 

1 review
5 of 5 stars Reviewed December 28, 2014

My stay at this hotel was a fantastic experience! The staff treated me so good I felt like a celebrity! The best service came from a special women named Lendy! She was awesome so kind and personable! It felt like my home away from home! Thank you so much!

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your comment on your most recent stay with us! We will certainly pass on your review to Lendy and all her colleagues. Our entire Team takes great pride in their work and guests relations. We strive in trying daily to give our Guest the best Star treatment we are able to. The Team... More 

1 review
5 of 5 stars Reviewed December 27, 2014

My first time in Fortmcmurray and stayed at Clearwater for Business travel. By far the best hotel in fortmc as all the staff were very friendly as they wear a great smile welcoming the all the Guests..it was a busy time For them but the two front desks managed confidently to check me in real fast as the line is... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are so glad on your first trip to have giving us your trust in choosing us for your accommodation needs and most pleased we were able to meet your expectations. Our amenities and location are indeed very much appreciated by our guests and we are most pleased we will be giving another opportunity to host you in... More 

1 review
5 of 5 stars Reviewed December 27, 2014

Front desk was superb and very welcoming. Housekeeping staff are friendly and accommodating. Room was large and clean with comfy bed. Thoroughly enjoyed my stay and I was looked after by all staff. Will recommend this hotel and would definitely be staying again.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; On Behalf of our entire Team, we most sincerely appreciate your feed back and will certainly pass along your on going support to all concerned. It is a Team Effort and I am most pleased we were all able to answer to your needs and expectations. We hope to see you again in the forthcoming weeks and wish... More 

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