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All 17 Fort McMurray hotels

Clearwater Suite Hotel

3.0 of 5 Hotel   |   4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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Clearwater Suite Hotel
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86%
Ranked #2 of 17 Hotels in Fort McMurray
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
twigloo Ottawa, Canada
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94 reviews from our community

Traveler rating
    53
    27
    7
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Top Contributor
77 reviews 77 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Service and accommodation very good. The only downside is all the sand dragged in by the workers. They should not have rugs in the rooms for that reason but I guess it reduces noise. Overall, it was a great place to stay and we were able to visit with all our family in a large suite. It cost a lot... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for sending us via this site your comments on your most recent stays with us. We appreciate your suggestion as far as flooring and as you may have seen at the entrance of our hotel we have special " Bootie wrap" machines enveloping any boots prior to entering the facility. This is of course... More

Edmonton, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

First class hotel. In a city that is not known for having excellent service, this hotel is an absolute gem. The front counter staff are extremely friendly and accommodating. The rooms are kept clean and the property is well maintained. I travel here regularly for business and appreciate the fact that the hotel is centrally located. There is a Montana's... More

Was this review helpful? Yes 5
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your most positive comments expressed in this review on your last stay with us. We are most pleased your stay, amenities and our unique location made your sojourn different of what you expected. We will continue with the help of our loyal and dedicated Team to work in excelling guests demands and hope... More

Strathmore, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with my family at the Clearwater Suite Hotel this September, it was a special experience. Fantastic service, friendly and extremely helpful staff. Hotel location was wonderful, easy walking distance for most things. The room was very clean and comfortable. I highly recommend it.

Was this review helpful? Yes 4
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest(s); We are appreciative of sending us these most positive comments and rest assured they will be passed along our entire Team. We are glad all your family had a great stay and enjoy our facilities, location and services. We hope to welcome you back very soon! Jean-Marc Guillamot-General Manager. More

Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel and great location..Very comportable clean room and great service especially at the front desk i remember their names Lendy and Joe and two other...I really enjoyed my stay with my family especially my two kids.Thank you clearwater hotel for the great hospitality..see you next time..

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Recto Family; Thank you so much for your most positive feedback on your most recent visit. Indeed we are as you very much appreciative of the excellent service attitude our Team display towards all our guests and I know Joe and Lendy are extremely pleased by your comments. We are certainly looking to see you all back in the... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All-in-all, this is a great place to stay but I have to say that it was marred by an unfortunate incident at check-in where I was asked to make a pre-authorization for $1000 (I believe this was the amount) for a 3 night stay. This really surprised me and needless to say made a horrible first impression. After a fairly... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest(s): I thank you for following up your visit with these comments posted on this web site. As I have indicated on my voicemail this is unfortunately a common practice among the industry to do a pre Authaurization on credit cards provided by guests. This transaction will confirm sufficient funds will cover the stay and additional funds for covering... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here on my last business visit (18 nights) , i had a surprisingly great room and very comfortable, kitchen is full equipped, only the fan in the bathroom is a bit annoying. Hotel is very centrally located, mall, shopping and restaurant just in walk distance and very convenient. The only issue i had was the breakfast and the... More

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; I thank you for your comment you recently posted on this site and we are most pleased our amenities and locations were both conducive to make your stay even more enjoyable. As for the Breakfast as per below other comments I have forwarded this to our lessee and stress once more time how much he needs more training... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

A surprisingly nice room. VERY clean and VERY comfortable. For a longer stay it would be awesome and in Ft. Mac terms, totally worth it. Superstore and the mall are a block away. The in suite laundry was so convenient. The front dest guy, Joe, was so kind, patient and friendly, going out of his way to serve this cranky,... More

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your review and comments and as usual these will be passed on to all concerned. We are lucky to have such positive service attitude from our Team and we do not take it for granted. I am pleased our amenities and location met your expectations while I noted the pre Hold Authaurization was... More

Victoria, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here on my last visit (8 days) and it is likely the nicest hotel in Fort McMurray. Centrally located which is a plus if you want to walk to do shopping or have dinner but right next to HWY so no view, parking and security seemed ok and accommodates light pick-up trucks easily. Really appreciated the in-suite laundry,... More

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We sincerely appreciate your positive comment on your most recent stay and amenities provided to all our guests. Our central location certainly is an asset as our Team. I noticed your comment on the House Coffee quality was not up to par and rest assured I will look into this matter promptly. We are looking forward to your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

All staff are so accommodating,,,.. their services was so excellent Rooms are so organized and clean,... I never had a problem at all. I will be so happy to tell my friends, families, relatives and anyone else about my amazing experience in this hotel. this is gonna be my home everytime i come to Fort Mcmurray. Two thumbs up... Thank... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are very thankful of your comment and sincerely appreciate your overwhelming support and referral. Our Team is the key of our success and like you I am most appreciative of their on going efforts in satisfying our guests. Our Housekeeping Team works diligently to keep our property above acceptable standards and will continue to do so as... More

Saskatoon, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014 via mobile

Best hotel in town. Rooms are clean and comfy. Have your own laundry and dryer in the room with stove and cooking stuff. It would be great to stay here it's like having your own apartment. All staff are friendly and helpful. Locations is really accessible to places like restaurants and stores.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We greatly appreciate your most positive impressions of your most recent stay with us. Indeed our location and amenities are really appreciated by our guests but we are sincerely most proud of our Team and their continuous effort towards giving the best welcome and service in our Region. They and I, are all looking forward to your next... More

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Additional Information about Clearwater Suite Hotel

Address: 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clearwater Suite Hotel 3*
Number of rooms: 150
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Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta

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