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All 17 Fort McMurray hotels

Clearwater Suite Hotel

3.0 of 5 Hotel   |   4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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86%
Ranked #2 of 17 hotels in Fort McMurray
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Mark A
  • Overview
  • Reviews (86)
  • Photos (21)
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86 people have reviewed this hotel

Traveler rating
    49
    24
    6
    5
    2
See reviews for
4
3
8
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

All staff are so accommodating,,,.. their services was so excellent Rooms are so organized and clean,... I never had a problem at all. I will be so happy to tell my friends, families, relatives and anyone else about my amazing experience in this hotel. this is gonna be my home everytime i come to Fort Mcmurray. Two thumbs up... Thank... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are very thankful of your comment and sincerely appreciate your overwhelming support and referral. Our Team is the key of our success and like you I am most appreciative of their on going efforts in satisfying our guests. Our Housekeeping Team works diligently to keep our property above acceptable standards and will continue to do so as... More

Saskatoon, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Best hotel in town. Rooms are clean and comfy. Have your own laundry and dryer in the room with stove and cooking stuff. It would be great to stay here it's like having your own apartment. All staff are friendly and helpful. Locations is really accessible to places like restaurants and stores.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We greatly appreciate your most positive impressions of your most recent stay with us. Indeed our location and amenities are really appreciated by our guests but we are sincerely most proud of our Team and their continuous effort towards giving the best welcome and service in our Region. They and I, are all looking forward to your next... More

Calgary, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed here couple weeks ago and hotel is really clean, great beds and convenient to places like the mall and Superstore. Good front desk service, always remembers me and makes me feel welcome. Just the breakfast is a minus as they do not serve good food. But overall it was excellent stay.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you for your most valuable comment on your recent stay and we are very appreciative of our strategic location, our amenities but most important our Team! I am pleased your overall experience was most positive and will definitely pass along your comment on your Breakfast experience to our Lessee Operator looking after the Breakfast area. I am... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a very pleasant stay at this hotel. It's definitely on the fort mc forefront of the new business model. Clean, conveniently located, and provides amenities for people working in the area for extended periods (laundry, kitchen, good wifi). Most of all, I was really impressed with the staff. Everyone smiles and greets you, and Joe is my favourite... More

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are extremely thankful of your comment posted on this site and rest assured our Team appreciates all the support getting such positive response. I am privileged to have such a young energetic Team and we will continue to work even harder in maintaining this positive guest's service outcome to all our guests. We are looking forward to... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I frequent this hotel in Fort McMurray often for business. The rooms are clean and especially convenient with a full size fridge, stove, dishwasher and in suite laundry in a full sized kitchen, living room and separate bedroom. The staff at the front desk are friendly and always remember your name. The only downfall that I can point out it... More

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We really appreciate your comments on your most recent stay and glad our unique amenities were convenient to make your sojourn among us even more enjoyable. I am sorry the Breakfast experience in our Leased operation did not match your overall stay and rest assured this has been passed along to the contracted operator. We are looking forward... More

Winnipeg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I would recommend to all.very clean and the hotel staff is very friendly and helpful.the service is wow.they call us to check if the room was okey after checked in.In suite laundry and dryer is a plus for us! My husband and i would love to come back in fortmc and stay in this hotel.the kitchen has it all from... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest(s); We sincerely thank you for your personal feed back on your most recent stay with us. Our Team Members are very thankful and appreciative of your comments on their very positive attitude they demonstrates on a very consistent basis to our guests. We are glad you had a great stay with us and we are looking forward to... More

Port Coquitlam, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my first visit to Fort MacMurray and staying in this hotel was a very pleasant one.Friendly & excellent hotel staff rendering excellent service.Front desk staff Aracelli, Jo, John, Jim, Bim and other staff member whose name I can't remember are always ready to assist you with a smile. Joni from housekeeping always keep the room clean and tidy... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for first choosing our property while sojourning for the first time in our region. We are thankful we were able to give you the "Right First Impression" when staying among us and I will pass along your comments to a much appreciative and hard working Team. I am very pleased our unique in room... More

Vancouver, British Columbia, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since our first day our stay here in this hotel is beyond expectation. They have excellent service in housekeeping and front desk. Special mention to all front desk staff like Cherry, Aracelli, Jo, Jim and the rest of them who never fail to smile for every time we see them making our stay warm and very much welcome. To all... More

Was this review helpful? Yes 3
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are extremely thankful of your appreciation of our entire Service Team. I will congratulate all involved in your most positive guest experience on your behalf and their respective Team Leaders who are all striving to continue in delivering an excellent and consistent service. I and our entire Team are looking forward to your next future stay among... More

Edmonton, Alberta, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed in many of the hotels in fort for business and personal reasons and when trying to find a hotel on line the reviews are all awful, so it becomes hard to decide where to stay, all the hotels in fort are expensive, so if your looking for quality for your dollar this hotel has it all. Full kitchen,washer/dryer(wow),cute... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for following up your most recent visit with us by sending your comments which were most positive. We work diligently day after day towards giving the same level of service from all our Team Members and we will continue to do so while we will continue to strive for even higher standards in cleanliness.... More

Cochrane, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I will definitely recommend esp for a longer stay.I Stayed there for 5 days & everything I need is available! & very accessible for everything from grocery store to mall/restaurants and close to tims!

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your comments which will be passed on to all concerned. Our guests do appreciate the location of our properties and its amenities. But we are extremely proud of the continuous great " service Attitude" our Team delivers time after time. We are very thankful of your patronage and on going support and we... More

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Additional Information about Clearwater Suite Hotel

Address: 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clearwater Suite Hotel 3*
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Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta

21 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The convenience of a condo with the amenities of a hotel. Our spacious self contained suites feature a full kitchen, in suite laundry. Guests will enjoy heated underground parking, free continental breakfast and a fully licensed lounge. Conveniently located next to a grocery store, restaurants and shops. ... more   less 
Number of rooms
150

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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