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Clearwater Suite Hotel

3.0 of 5 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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Certificate of Excellence 2014
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Clearwater Suite Hotel
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Clearwater Suite Hotel
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109 reviews from our community

Traveler rating
    66
    28
    8
    5
    2
See reviews for
7
6
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78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Top Contributor
254 reviews 254 reviews
46 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Walking in it's clean, and cozy in the middle with the chairs in the lobby. There's a fireplace in the middle and seats on each side but I don't think I even saw a fire going. There's a table and chairs for those who may want to work in the evenings with their colleagues. We were warmly greeted by the... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been staying at the Clearwater every week for over a month now. Being away from home half of every single week is tough, but the Clearwater is inviting, cozy and relaxing. -Their kitchen has EVERYTHING but an oven -Their in-suite laundry and dryer is AWESOME -The soundproofing between rooms is good -Their workout room is nice (if quaint) -Their... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Fortmcmurray is coldest place indeed, my first time here and chose this hotel for 3 nights. My experience was spectacular. Very convenient and amazingly friendly staff. They were very helpful and my room was great with full kitchen laundry and dryer things that I need..Thanks Clearwater hotel well see you again.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We sincerely appreciate your most positive comments sent to us upon your most recent sojourn with us. Our Team is sincerely appreciative of your encouragements and we are all looking forward to your next visit which we hope will be very soon. Jean-Marc Guillamot General Manager. More 

British Columbia, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Our room was clean, comfortable, with kitchen and balcony. The front desk staff were very friendly and helpful. And it's located downtown. I would highly recommend this hotel and will stay here again when in Fort Mcmurray,

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for taking time to send us a note on your most recent stay. We certainly appreciate this most valuable feedback and rest assured our Team will continue to strive in their Guests Service Delivery at all times. We hope to have the opportunity to welcome you back in the most foreseeable future. Jean-Marc Guillamot... More 

1 review
5 of 5 stars Reviewed December 28, 2014

My stay at this hotel was a fantastic experience! The staff treated me so good I felt like a celebrity! The best service came from a special women named Lendy! She was awesome so kind and personable! It felt like my home away from home! Thank you so much!

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your comment on your most recent stay with us! We will certainly pass on your review to Lendy and all her colleagues. Our entire Team takes great pride in their work and guests relations. We strive in trying daily to give our Guest the best Star treatment we are able to. The Team... More 

1 review
5 of 5 stars Reviewed December 27, 2014

My first time in Fortmcmurray and stayed at Clearwater for Business travel. By far the best hotel in fortmc as all the staff were very friendly as they wear a great smile welcoming the all the Guests..it was a busy time For them but the two front desks managed confidently to check me in real fast as the line is... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are so glad on your first trip to have giving us your trust in choosing us for your accommodation needs and most pleased we were able to meet your expectations. Our amenities and location are indeed very much appreciated by our guests and we are most pleased we will be giving another opportunity to host you in... More 

1 review
5 of 5 stars Reviewed December 27, 2014

Front desk was superb and very welcoming. Housekeeping staff are friendly and accommodating. Room was large and clean with comfy bed. Thoroughly enjoyed my stay and I was looked after by all staff. Will recommend this hotel and would definitely be staying again.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; On Behalf of our entire Team, we most sincerely appreciate your feed back and will certainly pass along your on going support to all concerned. It is a Team Effort and I am most pleased we were all able to answer to your needs and expectations. We hope to see you again in the forthcoming weeks and wish... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

I stayed in this hotel during my business trip for around 5 nights and I can definitely say, the nicest hotel property in Fort Mcmurray! The hotel room are with kitchenette and laundry facility, very quiet and relaxing. All staff know their job, very friendly, helpful and polite.The hotel itself Is really close to everything like the mall and superstore.Double... More 

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your comments which are much appreciated by our entire Team. We are very thankful of the on going dedication of our Team and we will continue to work diligently in being one of the best Hotel in our region. We hope to see you back in the upcoming new year! Best Wishes! Jean-Marc... More 

Calgary
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 7, 2014

The hotel itself is ok, but starting to show its age. The TV package is less than basic and is missing a lot of popular channels. The internet is too slow to use either Skype or FaceTime, so if you need it for work forget it. Also to elevators one day are just going to stop working, ther do not... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We sincerely appreciate your comments reflecting your most recent stay with us. We have recently upgraded all our in room TV's to HD programming and we are in the process to acquire a better selection through our Cable Service Provider. Our Elevators are a Hydraulic system which are by definition slower than a full electric system but nevertheless... More 

Dewey, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

Rooms clean, spacious, well furnished. Perfect location right in the heart of downtown Fort McMurray. We'll be back. Front desk staff and housekeeping staff are friendly and attentive. Fitness room is clean, neat and equipment is first class.

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest, Thank you so much for your feed back recently posted on this site. Our Team appreciate such encouraging comments and will continue to try harder in going above and beyond in guests' expectations. We are looking forward to your next visit . Jean-Marc Guillamot More 

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Additional Information about Clearwater Suite Hotel

Address: 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clearwater Suite Hotel 3*
Number of rooms: 150
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Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta
Hotel Style:
#1 Green Hotel in Fort McMurray
#2 Business Hotel in Fort McMurray

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