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Clearwater Suite Hotel

Certificate of Excellence
GreenLeadersBronze level
4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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1 room 1 guest
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Clearwater Suite Hotel
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126 Reviews from our TripAdvisor Community

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Traveler rating
    77
    31
    11
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
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  • All months
    (126)
  • Mar-May only
    (31)
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    (50)
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    (29)
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    (16)
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Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I've been in Fort McMurray a couple of times but I have to say...I have the best hotel experience in the North. From the Front Desk receptionist with their impeccable service...all the way to the cleaner. Can't wait to go back again in the North and stay @ Clearwater....I call it home away from home....

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1 review
5 of 5 stars Reviewed 1 week ago

Came to this Hotel with family for Summer game and Im very Impressed not only with quality service but the warmth welcome from the staff! Very informative and helpful to our inquiries and needs. Continental breakfast was included and montanas restaurant is closed to the building. Our room was spacious enough for us very nice and clean. This would be... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; It was indeed a great experience to have the privilege hosting so many out of province guest while attending the Summer Games in our fair city. Our Team is most appreciative of your comments and rest assured all our Team Members take great pride in giving this great experience to all our guests for any occasions while visiting... More 

Vegreville Alberta
Level Contributor
264 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 weeks while attending the Western Canada Summer Games. We had a suite which more than met all our needs. The staff at this hotel are very nice, pleasant and will do anything to ensure your needs are met. Rooms are very clean, beds are comfortable, suite has everything you need to cook your own meals if... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you for your positive comments related to your most recent stay and rest assured I will pass them on to our entire Team. Our guests are, like you, much appreciative of our unique amenities but we are most thankful of the consistent high level of Hospitality our Team delivers to our guests day after day. As Western... More 

Toronto, Canada
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times for work recently. It's a great central location, the suites are comfortable and clean, staff are generally friendly and overall it's a good place to stay for a business traveller (probably best in Fort McM). However, there are some 'must haves' for a business traveller that aren't quite dependable (internet that only works intermittently and... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guests; On behalf of our entire Team, I thank you for your recent reviews which I will pass on to all concerned. I will discuss your Internet issues with our IT Department. You should not had to change your password access unless you may had changed your check out date which in this case will alert the system to... More 

Baltimore, Maryland
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Dirty place in a dirty town. High price in a high priced town. Nothing special which is mostly a good thing. Treadmill in closet, umm, i mean "fitness center", actually worked, kind of. $10 lunch was a pbj sandwich and a bag of junk. Stay in Edmonton and fly in if at all possible.

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; As this seems your stay as per date of this review was back in September of 2014 we have since now almost since a year ago have rectified the following concerns: We enlarged the Fitness Centre while keeping the Hot Tub area and added more up to date Gym equipment. These renovations were completed end of October 2014.We... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Excellent service! I'm impressed by the service, friendliness of the staff and cleanliness of the hotel. The Front Desk people are very accommodating and Knowledgeable. Can't wait to go back again at Clearwater Suite Hotel...Highly recommended!

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; On behalf of our entire Team, we are most grateful of the review posted on this site. We will pass on these most positive words of encouragements and rest assured our Team is continuously working very hard to be the first choice of accommodation by travellers such as you. We are looking forward to your next visit. Jean-Marc... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

its a "must" to stay here while in fort mcmurray. everything here is so good. i must say your home away from home :) the room is so clean, ambiance is so refreshing, you will be welcomed by very warm people. this hotel is so relaxing. and its in the middle of everywhere (e.g. shopping centres, clubs, outdoor activities, museums).

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Our Team is most thankful of your positive feed back and rest assured we do not take these comments for granted. We are most proud of all the hard work our team demonstrates day after day. We are appreciating our amenities and location added to your experience while staying with us and we certainly hope to see you... More 

Calgary, Canada
Level Contributor
156 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 21, 2015

We just returned from a weekend stay here. It lis located close to some great food places ,a shopping centre and a large supermarket.The hotel was very clean and had very friendly staff. The room was comfortable, clean and a nice size. Had a nice size seating area with a fireplace, balcony, and was very quiet for being downtown. The... More 

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We sincerely appreciate your comments posted from your most recent stay. Indeed our location and amenities continue to be much appreciated by all our guests. Our entire Team thank you for your support and we are all looking forward to your next visit. Jean-Marc Guillamot General Manager. More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed July 20, 2015

I love everything about this hotel - very efficient and helpful front office staff who always greet me with a smile! My room has all the comfort of a home, very clean and has simple but tasteful decor and furniture. The bed is so comfy! This is my last week staying at Clearwater Suite Hotel and if ever I'll be... More 

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your positive feedback on your stay and we are most pleased this felt like a "Home away From Home". We take great pride through our entire staff in ensuring our guests a warm welcome and a most comfortable stay. Your comments will certainly encourage our Team to even strive for a better guest's... More 

Edmonton, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2015

Stayed here for an overnight business trip. Very close to good food & a shopping centre. Clean, friendly staff, comfortable & spacious rooms that was 'nice and quiet'. Nice to be able to work from hotel rooms without all of the distractions. Bed was very comfortable (often everyone's concern with hotel life). Ensuite laundry & (near) full kitchen was very... More 

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are sincerely very appreciative of your recent review posted and rest assured we do not take your comments for granted. As yourself our guests find our location and amenities most appealing when choosing a Hotel coming to our city. Rest assured we will continue to work diligently to earn your loyalty and we thank you for your... More 

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