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All 17 Fort McMurray hotels

Clearwater Suite Hotel

3.0 of 5 Hotel   |   4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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Clearwater Suite Hotel
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85%
Ranked #2 of 17 Hotels in Fort McMurray
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 5 days ago
aparaino Strathmore, Canada
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92 reviews from our community

Traveler rating
    52
    26
    7
    5
    2
See reviews for
7
3
8
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Strathmore, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed with my family at the Clearwater Suite Hotel this September, it was a special experience. Fantastic service, friendly and extremely helpful staff. Hotel location was wonderful, easy walking distance for most things. The room was very clean and comfortable. I highly recommend it.

Was this review helpful? Yes 3
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest(s); We are appreciative of sending us these most positive comments and rest assured they will be passed along our entire Team. We are glad all your family had a great stay and enjoy our facilities, location and services. We hope to welcome you back very soon! Jean-Marc Guillamot-General Manager. More

Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great hotel and great location..Very comportable clean room and great service especially at the front desk i remember their names Lendy and Joe and two other...I really enjoyed my stay with my family especially my two kids.Thank you clearwater hotel for the great hospitality..see you next time..

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Recto Family; Thank you so much for your most positive feedback on your most recent visit. Indeed we are as you very much appreciative of the excellent service attitude our Team display towards all our guests and I know Joe and Lendy are extremely pleased by your comments. We are certainly looking to see you all back in the... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

All-in-all, this is a great place to stay but I have to say that it was marred by an unfortunate incident at check-in where I was asked to make a pre-authorization for $1000 (I believe this was the amount) for a 3 night stay. This really surprised me and needless to say made a horrible first impression. After a fairly... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest(s): I thank you for following up your visit with these comments posted on this web site. As I have indicated on my voicemail this is unfortunately a common practice among the industry to do a pre Authaurization on credit cards provided by guests. This transaction will confirm sufficient funds will cover the stay and additional funds for covering... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on my last business visit (18 nights) , i had a surprisingly great room and very comfortable, kitchen is full equipped, only the fan in the bathroom is a bit annoying. Hotel is very centrally located, mall, shopping and restaurant just in walk distance and very convenient. The only issue i had was the breakfast and the... More

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; I thank you for your comment you recently posted on this site and we are most pleased our amenities and locations were both conducive to make your stay even more enjoyable. As for the Breakfast as per below other comments I have forwarded this to our lessee and stress once more time how much he needs more training... More

2 reviews
4 of 5 stars Reviewed 1 week ago

A surprisingly nice room. VERY clean and VERY comfortable. For a longer stay it would be awesome and in Ft. Mac terms, totally worth it. Superstore and the mall are a block away. The in suite laundry was so convenient. The front dest guy, Joe, was so kind, patient and friendly, going out of his way to serve this cranky,... More

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you so much for your review and comments and as usual these will be passed on to all concerned. We are lucky to have such positive service attitude from our Team and we do not take it for granted. I am pleased our amenities and location met your expectations while I noted the pre Hold Authaurization was... More

Victoria, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here on my last visit (8 days) and it is likely the nicest hotel in Fort McMurray. Centrally located which is a plus if you want to walk to do shopping or have dinner but right next to HWY so no view, parking and security seemed ok and accommodates light pick-up trucks easily. Really appreciated the in-suite laundry,... More

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We sincerely appreciate your positive comment on your most recent stay and amenities provided to all our guests. Our central location certainly is an asset as our Team. I noticed your comment on the House Coffee quality was not up to par and rest assured I will look into this matter promptly. We are looking forward to your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All staff are so accommodating,,,.. their services was so excellent Rooms are so organized and clean,... I never had a problem at all. I will be so happy to tell my friends, families, relatives and anyone else about my amazing experience in this hotel. this is gonna be my home everytime i come to Fort Mcmurray. Two thumbs up... Thank... More

Was this review helpful? Yes 1
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are very thankful of your comment and sincerely appreciate your overwhelming support and referral. Our Team is the key of our success and like you I am most appreciative of their on going efforts in satisfying our guests. Our Housekeeping Team works diligently to keep our property above acceptable standards and will continue to do so as... More

Saskatoon, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Best hotel in town. Rooms are clean and comfy. Have your own laundry and dryer in the room with stove and cooking stuff. It would be great to stay here it's like having your own apartment. All staff are friendly and helpful. Locations is really accessible to places like restaurants and stores.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We greatly appreciate your most positive impressions of your most recent stay with us. Indeed our location and amenities are really appreciated by our guests but we are sincerely most proud of our Team and their continuous effort towards giving the best welcome and service in our Region. They and I, are all looking forward to your next... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here couple weeks ago and hotel is really clean, great beds and convenient to places like the mall and Superstore. Good front desk service, always remembers me and makes me feel welcome. Just the breakfast is a minus as they do not serve good food. But overall it was excellent stay.

Was this review helpful? Yes
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; Thank you for your most valuable comment on your recent stay and we are very appreciative of our strategic location, our amenities but most important our Team! I am pleased your overall experience was most positive and will definitely pass along your comment on your Breakfast experience to our Lessee Operator looking after the Breakfast area. I am... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a very pleasant stay at this hotel. It's definitely on the fort mc forefront of the new business model. Clean, conveniently located, and provides amenities for people working in the area for extended periods (laundry, kitchen, good wifi). Most of all, I was really impressed with the staff. Everyone smiles and greets you, and Joe is my favourite... More

Was this review helpful? Yes 2
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review

Dear Guest; We are extremely thankful of your comment posted on this site and rest assured our Team appreciates all the support getting such positive response. I am privileged to have such a young energetic Team and we will continue to work even harder in maintaining this positive guest's service outcome to all our guests. We are looking forward to... More

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Additional Information about Clearwater Suite Hotel

Address: 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clearwater Suite Hotel 3*
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Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta

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