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Clearwater Suite Hotel

3.0 of 5
4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Hotel amenities
Clearwater Suite Hotel
Ranked #1 of 17 hotels in Fort McMurray
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47 reviews from our community

    Trip type
Traveler rating
    20
    17
    5
    3
    2
Date Rating
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013 NEW

I have stayed at this property every other week for the last year or so and am always very grateful for the warm and helpful staff, the clean and spacious units, the proximity to everything downtown and the shuttle service to and from the airport. I love the fact that there is a kitchenette in the suite as I often... More

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Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 24, 2013 via mobile

Stayed for business and received good service by all I encountered. The morning breakfast, complimentary, is okay. The room was a nice size both times I stayed and in different types of rooms. Great to have that kitchenette available. Location is central. The catering coordinator and all the staff are helpful and make themselves available.

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
April 29, 2013

Dear Guest; Thank you for your positive comments on your last stay with us. Rest assured we will forward these encouraging words to all concerned. Our entire Team is certainly working very hard every day to assure our guests the best hospitality while staying in our area. We hope to see you back in the most foreseeable future. Jean-Marc Guillamot-General... More

Calgary
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 18, 2013

Large comfortable rooms with a full kitchen. Great, friendly service. The only 2 things I disliked were the fact that the gym is super tiny, almost non-existent; and there is no on-site restaurant. I will return though.

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
April 21, 2013

Dear Guests; Thank you for your comments on your most recent visit! I will pass along your positive feed back to our Team. I am sorry our Gym facility and choice of Food & Beverage on site facilities have not met your expectations but we will take this in consideration on future discussions pertaining to future property product enhancement. Our... More

St. Albert, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 18, 2013 via mobile

I stayed at the Clearwater Inn one evening while traveling on business. Apparently the policy has just changed, so stays must now be a minimum of 3 nights. The room was clean and spacious, and well appointed for a longer stay. My room, and my coworkers, both had jacuzzi tubs but neither worked. Still, nice to have a larger tub.... More

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
April 21, 2013

Dear Guest; We sincerely appreciate your recent review which I passed on to our Team. We thank you for giving us your comments on your recent over all positive guest's experience! In very busy times, as our hotel being a long term stay suite which is in high demand we give a priority to extended stays requests as we manage... More

Vancouver
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 18, 2013

In reading the reviews on Trip Advisor, I picked the Clearwater Suites as my hotel of choice for when I went on a last minute work trip to Fort McMurray. Located conveniently off the highway and in the middle of ‘downtown’, location wise the hotel was great. Previous reviews suggested staying on a higher floor for less noise, and as... More

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See 4 more reviews by Traveling_Tash for Fort McMurray
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
April 21, 2013

Dear Guest; Thank youi so much for passing on your most valuable comments on your recent stay. With snow finally clearing we will endeavour to fix the Hot Tub area which had serious damages in the roof caused by Mother nature in early winter. Jacuzzi tubs in rooms will be as well addressed shortly. We are continuously proud of our... More

Waterloo, Canada
1 review
5 of 5 stars Reviewed April 2, 2013

I found the Clearwater to be an excellent place to stay. The staff were friendly and helpful. The room was spacious and very clean. The hotel was very quiet which contributed to a restful and relaxing stay.

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
April 21, 2013

Dear Guest; Thank you for taking some of your valuable time to send us a comment on your most recent stay. Our Team will continue to wok harder in excelling in "guest's expectations" and on theri behalf I thank you for passing on this response. We are most appreciative of your support. Hope we will see you soon once again... More

Fort St. John, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2013

This is a phenomenal place to stay in Ft. McMurray. Beyond our expectations. We stayed in the King family suite. It is brand new, has a full kitchen, separate bedroom, living room with fireplace and balcony and in-suite laundry. We are impressed with the level of service and hospitality of the staff. After confusion with an online offer I had... More

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See 3 more reviews by JohannaH2012_08 for Fort McMurray
Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
April 21, 2013

Dear Guest; Thank you for your most valuable comment and we passed along to our Team your overall postitive experience. We are sincerely very appreciative of your comment on pricing and indeed the cost of running a hotel or any other businesses in our area is tremendously more expensive for various unique local economic factors. But nevertheless we hope this... More

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2013

I have been staying at the Clearwater Suite Hotel for a few years now for business. The front desk staff, housekeeping and maintenance staff are all exceptionally friendly, helpful, respectful and eagerly waiting with a smile and welcome. The rooms are clean, quiet and have kitchenettes and balconies. This will continue to be my hotel choice while in the Fort... More

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
March 14, 2013

Dear Guests. We thank you for your most positive comments on our Team Hospitality and level of comfort but we are disappointing your stay was not on a level 5 due to our leased operation serving Breakfast in our facility. I will definetly pass on the comments to the operator who hopefully will adress this unfortunate repetitive issue in the... More

Vancouver, BC
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 5, 2013

The suites are made for longer stays where you can bring in your own groceries and eat breakfast in (since the continental breakfast downstairs is not satisfying - just bad coffee and toast and bagels. The rooms are noisy, unless you're on the top floor. The staff are earnest, but the "business centre" is a nightmare - do not expect... More

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
March 14, 2013

Dear Guest, Thank you for your most valuable feedback. We are sorry your Breakfast experience was not up to par to the rest of your stay. I will certainly pass your comments to the Leased operator of the Lounge/Breafast area. We are continuoulsly striving to satisfy all of our guests concerns and your comments are extremely helpful in our quest... More

Whitehorse, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2013

I recently spent 10 days at the Clearwater and was impressed with the personal service of all the staff. The staff remembers your name and are extremely helpful. The suites have everything you would need for an extended stay, the washer and dryer are definite assets. I would recommend the Clearwater to anyone that has an extended stay in Fort... More

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Jean-Marc G, General Manager at Clearwater Suite Hotel, responded to this review
February 23, 2013

Dear Guest. Thank you for forwarding your most recent experience while staying with us most recently. We sincerely appreciate your feed back and our Team takes great pride in being as much as possible most hospitable while away from Home. We are looking forward to be your first choice of accomodation when your future travels bring you back in our... More

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Additional Information about Clearwater Suite Hotel

Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta
Address: 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Region: Canada > Alberta > Fort McMurray
Amenities:
Business Center Fitness Center Free Breakfast Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 hotels in Fort McMurray
Price Range: $$$
Hotel Class:3 star (3*)
Reservation Options:
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Clearwater Suite Hotel
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