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All 17 Fort McMurray hotels

Franklin Suite Hotel

2.5 of 5 Hotel   |   10300 Franklin Avenue, Fort McMurray, Alberta T9H 0A5, Canada
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Franklin Suite Hotel
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Ranked #4 of 17 Hotels in Fort McMurray
A recent review
5 of 5 stars reviewed 5 days ago
nicole p Edmonton, Canada
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23 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is very clean and comfortable. Good size rooms. Underground parking (with a steep entryway). The girls at the front desk are always so friendly. Breakfast is included- not a great variety of foods but, ok.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel. No frustration. The room is very functional with a small kitchen with a fridge and microwave and a oven. Not too big a room but very cosy with a confortable bed and a sofa and a workdesk and a dining table. There are TVs both on the sofa side and the bed side. Wi-fi is fast. What is... More

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Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

When it comes to hotel options in Fort McMurray there just isn't much in the way of good options. The Franklin is a breath of fresh air. Well appointed, well serviced and super clean rooms are always to be expected when staying here. The staff are overly friendly and helpful, and make any length of stay in Fort McMurray more... More

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Saskatoon, Canada
Top Contributor
277 reviews 277 reviews
72 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed June 4, 2014

The Franklin Hotel is a decent place, with large and well-appointed rooms. Staff are friendly and facilities offer good business-style rooms and public spaces. On the downside are the following: a pitifully small fitness centre (half the size of a tiny hotel room), a location on the far end of the downtown core, and the absence of a restaurant. So,... More

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Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 6, 2014

This place could easily be rated higher as its is very spacious, clean and comfortable for several night stay. My only big issue is a typical one in Ft. McMurray and it's the fact a modern multilevel building is built with wooden floors. So noise maybe an issue as people come here to work and are up early so unless... More

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Annie H, General Manager at Franklin Suite Hotel, responded to this review

Thank you so much for taking the time to review our hotel property. We are pleased to hear that you were able to enjoy the comfort of our spacious rooms during your stay. Once again, thank you very much and we look forward to having you stay with us again. Best Regards, Annie Hachac General Manager More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 15, 2013

A clean and spacious room in Fort McMurray with above average kitchenette facility. The continental breakfast was slightly disappointing with only bread, cereal, juice, but overall it was a great value.

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Annie H, General Manager at Franklin Suite Hotel, responded to this review

Thank you very much for your review! It is feedback like yours that allow us to identify shortcomings in our operations, and enable us to constantly improve to meet the needs of all of our guests. Rest assured that your feedback will be passed on to the entire Team. Once again thank you very much and we are looking forward... More

Alberta
Top Contributor
54 reviews 54 reviews
16 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed August 28, 2013

Given the perspective that most people have on Ft Mac, I thought a clean hotel would be asking for a lot. But, this hotel was clean - both the lobby and the room. The rooms were spacious - an interesting layout with a large entertainment unit dividing the living room from the bedroom - but it worked fine. The kitchen... More

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Annie H, General Manager at Franklin Suite Hotel, responded to this review

We greatly appreciate your effort for taking the time to write up this review and rest assured that this feedback will be passed on to our hard working and friendly Team. Once again thank you very much and we are looking forward to your next visit. Best Regards, Annie Hachac General Manager More

Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2013

I've been staying in this hotel for 5 years now and this is my second home. It's the staff that makes me feel very welcome and they do their best to make my stay enjoyable. The rooms are big, new flat screen tv, new microwave oven. Annie is doing a good job and her staff are just wonderful.

Was this review helpful? Yes
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Thank you very much for your most valuable feedback. We appreciate your positive comments which will be passed on to the entire Team. It makes it worth all the hard work we all go through to see comments like this! Once again, thank you very much for your support and we are looking forward to your next visit! Regards, Annie... More

St. Albert, Canada
1 review
5 of 5 stars Reviewed May 28, 2013

I have been staying at the Franklin for a couple years now every couple weeks. I can't imagine staying anywhere else in Ft. McMurray primarily because of the staff. Annie and her team are second to none. They make a point of knowing each of their customers by name and their smiles are infectious. The underground parking, quiteness of the... More

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Annie H, General Manager at Franklin Suite Hotel, responded to this review

Thank you very much for taking the time to write your wonderful comments. We are of course always thrilled to see that our hard work pays off and we greatly value your support. Thank you once again and we are looking forward to your next visit. Regards, Annie Hachac General Manager More

Calgary, Canada
2 reviews
4 of 5 stars Reviewed March 1, 2013

I really liked my room. It was large and I can easily imagine staying there for a couple of weeks. An in-house restaurant would have made my stay much more comfortable but there were a few places closeby so it wasn't too bad. The towels could have been a bit cleaner and the "continental" breakfast was just muffins and cereal,... More

Was this review helpful? Yes
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Thank you for your most valuable feedback. I apologize for the inconvenience you experience with regards to breakfast and towels. I will certainly pass your comments to the rest of my Team. We are continuously striving to satisfy all of our guests concerns and your comments are extremely helpful in order for us to maintain the highest level of hospitality.... More

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Additional Information about Franklin Suite Hotel

Address: 10300 Franklin Avenue, Fort McMurray, Alberta T9H 0A5, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Franklin Suite Hotel 2.5*
Number of rooms: 75
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Also Known As:
Franklin Suite Hotel Fort McMurray, Alberta

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