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Radisson Hotel & Suites Fort McMurray

3.5 of 5
435 Gregoire Dr, Fort McMurray, Alberta T9H 4K7, Canada
Hotel amenities
Radisson Hotel & Suites Fort McMurray
Ranked #2 of 17 hotels in Fort McMurray
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37 reviews from our community

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    14
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Saskatoon, Canada
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 3, 2013

I reviewed this hotel 7 months ago, and it wasn't a flattering review. I spoke to the general manager, who listened to my concerns and told me they would be renovating. He actually contacted me again last month to let me know that they finished the reno and invited me back. I decided to give them another shot, due to... More

Was this review helpful? Yes
See 5 more reviews by rpm42 for Fort McMurray
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
May 5, 2013

Thank you again for coming back and seeing the results of all of our hard work. I am so glad to hear this feedback, it really helps us stay on track with the positive changes in our Guest Service, and reinforces the decision to have invested so much into the renovations. Without open and honest feedback from our clients we... More

Vancouver
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 2, 2013

I recently stayed at the Radisson hotel for 10 days for work in Fort McMurray. I’d been to the hotel before its renovations and boy-oh-boy what a change! The hotel has had a complete inside facelift and it now looks modern and new. The staff are very friendly and always willing to help, and provide lots of great support when... More

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See 4 more reviews by Traveling_Tash for Fort McMurray
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
May 3, 2013

It is extremely gratifying to hear your positive comments on the results of our renovations, and your experience with our staff. I am glad the shortfalls did not ruin this experience for you, but want you to be aware that we are doing everything in our power to fix these issues as quickly as possible. We are in the process... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

Our company frequently stays at the Radisson Hotel and Suites in Fort McMurray. The staff at this hotel are amazing and they go above and beyond to meet our demanding hotel needs! I highly recommend this hotel to anyone that requires a corporate hotel account in Fort Mac. We often require multiple rooms for both long and short durations, and... More

Was this review helpful? Yes 1
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
April 25, 2013

Thank you very much for your kind words! We strive to ensure all our guests and corporate clients experience this level of hospitality, and thank you so much for letting us know when we have succeeded as well and how we can improve. Thank you, More

Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

recent renovations have made this heads and tails above anything else in town... service, better than ever! when they were closed I had to stay elsewhere in Gregoire... they couldn't open up fast enough.

Was this review helpful? Yes
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
April 5, 2013

Thank you very much! We are overwhelmed with the response from our guests, and so proud to be able to provide you with experiences like this. Thank you for sharing this! Mark More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 1, 2013

I stay in hotels quite often for business in alberta, sask, and bc and this is by far my favourite hotel. Always clean, quite and very nice staff. I liked their sleep number beds so much I bought one for myself.

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Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
April 3, 2013

Thank you very much! We are so proud of our hotel, our staff, and our reputation. Thank you for sharing your experience with the world! Mark More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2013

The new renovations look wonderful! You almost forget you are in Fort McMurray! I have been coming to Fort McMurray on and off for a few years and I have always enjoyed the Radisson. The building was nice before, but becoming slightly dated but the new renovations are really impressive. The staff are always really friendly and helpful, something that... More

Was this review helpful? Yes 1
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
March 8, 2013

Thank you so much! We are so proud of our team, and so proud of our "new" hotel! Everyone is so excited to hear this feedback on all the recent work! Thank you! Mark More

Sherwood Park, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2013

I have stayed in many of the hotels in Fort McMurray, over the past year, but none exceed the industry standard like the Radisson. The management and staff have always made my stays relaxing and enjoyable and made me feel like family. I am currently staying at the Radisson and even during the extensive renovations, the rooms are very clean,... More

Was this review helpful? Yes 1
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
February 24, 2013

Thank you very much for your kind review. We are striving to minimize the impact from our now nearly complete renovations, and I am glad that this ongoing work did not taint your experience. I hope to see you again when our renovations are complete in March, and wish you good travels! Mark More

Calgary
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2012

Nice hotel, great restaurant/lounge but with snow on the ground outside I had to run the a/c to keep the room at about 70 degrees. Sleep numbers beds are interesting, not sure that they are any better than a conventional mattress.

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Vancouver, Canada
Top Contributor
86 reviews 86 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed October 26, 2012

The Radisson name to me means expect a fair, midrange, small town hotel, with some creature comforts. But this hotel is not living up to those expectations. The hotel is dirty, everywhere, and I know this is a town where the mud flies and it is not easy to keep clean. But hair in the sink and pieces of small... More

Was this review helpful? Yes 1
See 2 more reviews by sola123 for Fort McMurray
Carlson Hotels C, Online Customer Support at Radisson Hotel & Suites Fort McMurray, responded to this review
October 31, 2012

Thank you so much for providing feedback about your stay at the Radisson Hotel & Suites Fort McMurray. We sincerely apologize that your stay was so much less than you expected from a Radisson brand hotel. Please contact us at ccare@carlsonrezidor.com to further discuss your stay. ~Deanna More

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Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 17, 2012

I have stayed at the Raddison hotel in Fort Mcmurray twice and it was the best one out of the 3 that I stayed at. Bathroom had granite countertop, Room was clean and bed was very comfortable. Friendly Staff too.

Was this review helpful? Yes
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review
October 19, 2012

Thank you very much for your review! We are very proud of our staff, and are always glad to hear this from our guests as well. Safe travels, and hope to see you again soon! More

 
 
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Additional Information about Radisson Hotel & Suites Fort McMurray

Also Known As:
Radisson Fort Mcmurray
Fort Mcmurray Radisson
Radisson Hotel & Suites Fort McMurray Alberta
Address: 435 Gregoire Dr, Fort McMurray, Alberta T9H 4K7, Canada
Region: Canada > Alberta > Fort McMurray
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 hotels in Fort McMurray
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Radisson Hotel & Suites Ft McMurray, in Alberta Canada, offers a selection of 134 exquisitely decorated rooms to suit all tastes throughout our two floor facility. We have several types of specialty rooms, including wheelchair accessible units, suites, and deluxe suites with fireplace and/or private whirlpool. Our distinctive suites will make any stay extra special. We have plenty of recreational options at your fingertips. Our indoor pool with spiral waterslide is great fun for all ages; or you can melt your tensions away in our bubbling hot tub. Our dedicated all-hours fitness equipment will allow you to keep on your fitness routine while on the road. We also feature: 7 meeting rooms, 1 board room, guest coin operated laundry, same day dry cleaning service, on-command movies and room service. ... more   less 
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