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All 17 Fort McMurray hotels

Radisson Hotel & Suites Fort McMurray

3.5 of 5 Hotel   |   435 Gregoire Dr, Fort McMurray, Alberta T9H 4K7, Canada
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70%
Ranked #5 of 17 hotels in Fort McMurray
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 22, 2014
Mike B Fort McMurray, Canada
  • Overview
  • Reviews (51)
  • Photos (19)
  • Amenities
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  • Room tips (16)
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51 people have reviewed this hotel

Traveler rating
    15
    21
    6
    4
    5
See reviews for
10
4
4
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
mmilitia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Nice rooms. Horrible room service. Staying in the "Business Class" and waited for room service for 1hr, before I had to call down, and ask where my food was. "Oh sorry" was all I got. Horrible service. I had Boston Pizza with better customer service.

Was this review helpful? Yes 1
George M, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you for taking the time to share your experience with us, I was extremely disappointed to hear about the poor service you received from our room service and I sincerely apologize as this is not our usual standard of service. However I was delighted to hear that you found our rooms to be nice. We look forward to welcome... More

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

The hotel is well maintained and the staff is superb. The evening desk staffed by Ramon and Angie are very efficient and go out of their way to support all guest needs. Rooms are clean and well maintained buy a very efficient staff. They truly desire for you to feel like you are at home. You will not go wrong... More

Was this review helpful? Yes 1
George M, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Dear Mike, Thank you for taking the time to share your experience at our hotel, I was delighted to hear that Ramon and Angie have provided good and efficient service to you also that you found our rooms to be clean and well maintained by our housekeeping staff. We look forward to welcoming you again to your home away from... More

Calgary
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 19, 2014

Good clean room. Had two queen beds in the room which was spacious and well done. Towels looked very dirty and had to sift through a few before picking one to use. Loved the cookies at the front desk.

Was this review helpful? Yes
George M, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you for taking the time to share your experience and valuable feedback with us. I was pleased to hear that you found our room clean, spacious and well decorated. I was disappointed to hear your comment on our towels as we pride ourselves in our high housekeeping standards and have received the 2014 Housekeeping award from the Alberta Hotel... More

Toronto
Top Contributor
68 reviews 68 reviews
60 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 24, 2014

I've stayed at 3 hotels now in the Fort Mac area and this was the best by far. I had a King room and it was very spacious and clean with one of those sleep number beds. They also had faux barcelona chairs which made it look quite stylish. Bathroom was also spacious and good water pressure. Don't remember what... More

Was this review helpful? Yes 1
George M, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

I would like to thank you for taking the time to share your experience on trip advisor and I was delighted to hear that you enjoyed our hotel king rooms, service ,and restaurant. We look forward to welcoming you again soon to the Radisson Hotel & Suites Fort McMurray. George Marine General Manager More

Redwater, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 15, 2014

Very clean, smells good. The only thing I didnt like was the hot tub is always not working. Ive stayed there a few times and its never open. But I liked my stay there. Beds were awesome! My kids had fun to!

Was this review helpful? Yes
Michel J, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you for sharing your experience with us and your kind words. Concerning our Hot tub, we will be changing very soon the system to a new salt water one. Thanks again and hope to see you soon. More

Edmonton, Canada
Top Contributor
98 reviews 98 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 13, 2014

I spent a week here for work. It's the fourth place I've tried in town, and the first one I'm excited about going back to. My room was clean, modern, and spacious. I found the rooms well insulated from neighbours. I'm a light sleeper, and I never heard anyone else in the hallways or above or below me. The free... More

Was this review helpful? Yes
Michel J, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you for taking the time to share your experience with us. I am sorry you did not like our pillows, we may look into having a couple of choices our guest can choose from soon. Thanks again and hope to see you soon in Fort McMurray. More

Wainwright
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2013

Stay there for work. Great hotel. Clean and nice staff. It is expensive through the week, but weekends are less. That's fort Mac for you. Great lounge and restaurant there and Macdonalds nereby. Staff checked up that everything was good which is very nice

Was this review helpful? Yes
Mark P, Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you so much for taking the time to comment on your last visit. We will make sure we pass along your appreciation for our staff and the restaurant. We hope to see you soon! More

Iquique, Tarapaca, Chile
Top Contributor
57 reviews 57 reviews
12 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 17, 2013

After staying several times in the Sawridge hotel, which i liked, I decided to try another place in this very busy and overpriced city. Radisson hotel is closer to down-town and the price is comparable, while having a larger gym and swimming pool. I am glad for this change: the King Premium room is large, very nice and well furnished,... More

Was this review helpful? Yes
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you very much for your response! We are very proud of our tradition of exceeding our Guest expectations, and thank you for mentioning our award winning restaurant PRIME Social Kitchen! I can honestly say I am addicted to the Jalapeno Cheddar Bombs, and might recommend trying the deep fried pickles (sounds weird, amazingly good!) Thanks again, and see you... More

Calgary, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2013

When traveling to Fort McMurray Alberta, a comfortable and clean hotel is required. I travel here 4 - 5 times a year for business. I have tried a variety of hotels in the city. This one has proven time and time again to be very consistent. Clean rooms, quiet hallways and good restaurant and great bar/pub atmosphere. I must recommend... More

Was this review helpful? Yes
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you very much! Both for your comments, and your continued business! We of course pride ourselves on our customer focus, but knowing the impact it has on our Guests gives it real meaning to the team. Feedback like this helps us keep the whole team motivated to exceed expectations, and for that, I sincerely thank you. See you soon! More

Sherwood Park
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 29, 2013

Anyone that has needed to book a room in Fort McMurray, already knows the surprise upon first hearing the prices for rooms. Once the sticker shock is over, this hotel is worth the price! The staff would make any hotel property feel better because they are so welcoming. The rooms are definitely Radisson all the way and comfort is the... More

Was this review helpful? Yes
Mark P, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you very much for your comments, and please be assured we try to keep our public areas at a comfortable temperature but the quick changes in the weather this time of year sometimes throws us for a loop! I cannot think of a greater compliment in Fort McMurray than to be "Worth the Price", though perhaps only fellow travellers... More

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Additional Information about Radisson Hotel & Suites Fort McMurray

Address: 435 Gregoire Dr, Fort McMurray, Alberta T9H 4K7, Canada
Phone Number:
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel & Suites Fort McMurray 3.5*
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Also Known As:
Radisson Fort Mcmurray
Fort Mcmurray Radisson
Radisson Hotel & Suites Fort McMurray Alberta

19 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (1)
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Room/suite (6)
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Hotel & grounds (7)
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Bathroom (1)
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Pool/beach area (1)
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Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Radisson Hotel & Suites Ft McMurray, in Alberta Canada, offers a selection of 134 exquisitely newly renovated rooms to suit all tastes throughout our five floor facility. We have several types of specialty rooms, including wheelchair accessible units, suites, and deluxe suites with fireplace. Our distinctive suites will make any stay extra special. We have plenty of recreational options at your fingertips. Our indoor pool with spiral waterslide is great fun for all ages; or you can melt your tensions away in our bubbling hot tub. Our dedicated all-hours fitness equipment will allow you to keep on your fitness routine while on the road. We also feature: 7 meeting rooms, 1 board room, guest coin operated laundry, same day dry cleaning service, and room service. ... more   less 
Number of rooms
134

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