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Radisson Hotel & Suites Fort McMurray

Certificate of Excellence
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435 Gregoire Dr, Fort McMurray, Alberta T9H 4K7, Canada
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Radisson Hotel & Suites Fort McMurray
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Radisson Hotel & Suites Fort McMurray
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119 reviews from our community

Traveler rating
    50
    46
    12
    5
    6
See reviews for
13
7
7
86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (119)
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    (32)
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    (28)
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the past two years I've stayed here more than 50 times. The hotel is in reasonable condition and prime (the restaurant in the hotel) provides decent food for Fort Mcmurray. The thing that keeps me coming back, though, are the staff members. I find staying in hotels so often for work tiresome. The folks at this Radisson make it... More 

Was this review helpful? Yes
JMGuillamot, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Dear Guest; We are thankful of your most recent review posted on this site and we sincerely do value your on going support over the last few years. Our Team will continue to strive to make sure we are always your favorite Hotel while sojourning in our region. We are already looking forward to your next visit. Safe travels! Jean-Marc... More 

Sherwood Park
Top Contributor
150 reviews 150 reviews
68 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed in quite a few hotels in Ft. Mac and this is probably one of the better ones. No smoke smell which tells me that they are one of the few hotels that enforce the non smoking rule. Rooms are very quiet and well appointed. The upper floors are more for business travellers so the rooms are quieter. My... More 

Was this review helpful? Yes
JMGuillamot, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Dear Guest; We thank you for taking the time to post a review on this site and we are pleased your stay was most enjoyable. I took note of the comments passed on to us on the Cleanliness of our rooms which was discussed with our Head Housekeepers at length. As far as the 2 Queens beds, we are refurbishing... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed here 2 times so far and it is great. I enjoy my stay, the restaurant food is amazing and the new sleep number beds are a great addition. I am staying for my 3rd time tonight as well. My only downside is poor TV channel selections. So I've learned to bring my laptop and an HDMI cable. Keep... More 

Was this review helpful? Yes
JMGuillamot, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you for your feedback and kind compliments. We are delighted to read that you enjoy the hotel's services and amenities. We are looking into our TV selection and hoping we can provide a wider variety of channels in the future. We look forward to your next stay. Jean-Marc Guillamot General Manager More 

alberta canada
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

great location away from downtown Fort Mac. Lots of free parking. Rooms are big with good beds and very clean. Free bottle water nice touch. Desk is large and very comfortable to work from. Bar food is very good and service is great. Very friendly staff. Would recommend this hotel.

Was this review helpful? Yes
JMGuillamot, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our rooms, bar and staff. We look forward to your next stay. Please stay connected by “Liking” us on Facebook. Jean-Marc Guillamot General Manager More 

Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 3, 2015

As a business customer I travel often to Fort McMurray. My normal hotel was booked so I decided to try the Radisson. The customer service fell flat. While the room is beautiful, the gentleman at the front desk was incredibly rude, which ruined a perfectly good evening. I will not return to the Radisson, as the service at my usual... More 

Was this review helpful? Yes 4
JMGuillamot, General Manager at Radisson Hotel & Suites Fort McMurray, responded to this review

Dear Guest; We are sincerely sorry to have read your comments on your most recent stay in our property. We have addressed this service issue which is inexcusable with all concerned. We do take great pride in our Customer Service and obviously we missed our mark in this instance. Rest assured all our efforts will continue to strive to be... More 

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