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Merit Hotel & Suites

Certificate of Excellence
8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
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Best prices for: 1 room 1 guest
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Merit Hotel & Suites
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Merit Hotel & Suites
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107 reviews from our community

Traveler rating
    52
    35
    10
    8
    2
See reviews for
10
7
6
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (33)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (29)
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Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We were very happy with the prices and great service we received during our stay. Ramil was very very courteous, friendly, and professional. He was a definite pleasure :-) thank you. The room was clean, business professional and roomy.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

So I have stayed at the merit hotel quite a few times now and each time I had Danny as the front desk attendant. He was extremely pleasant and was more than willing to help me with any questions that I may have had. I would recommend this hotel to anyone passing through or staying in the town for a... More 

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Sherwood Park
Top Contributor
66 reviews 66 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I find that I look at older properties with a different eye than the one I use for newer. This is a hotel that was previously the Holiday Inn and now flies under the marquee of Merit Hotel and Suites. The rooms show a bit of wear but not in an uncomfortable way. Everything was sparkly clean and the bed... More 

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Calgary, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I like to stay here for a number of reasons: 1) It is a quiet area of town; 2) Close to Keyano College for access to their fitness facility 3) Walking distance to good restaurants and a good restaurant on site 4) Easy access to Hwy 63 to go in either direction 5) Friendly, smiling staff - especially Pearl. They... More 

Was this review helpful? Yes 1
Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's been a year ago sinced I stayed in this hotel. Everything is pretty-much the same. The rooms are still good but will need some work to be done on the hallways. Standard rooms are affordable and atleast you can have comfortable beds. The only downtime is pool is still closed and not even sure if it is going to... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon next time your in the area. We expect that the pool repairs will be completed prior to the end of the summer. Sincerely, More 

Edmonton, Alberta, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel with my whole family. We had an amazing time. The staff went out of there way to make us feel like kings. Everyone one from the front counter to the room service made our stay a trip to remember. Our kids really enjoyed the places and they were very helpful in pointing out the must... More 

Was this review helpful? Yes 2
Nuwan E, Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and experienced such wonderful service. We hope to see you again very soon should your travels see you returning to the area. Sincerely, More 

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am currently staying at the Merit Hotel and Suites in Fort McMurray. Being my first time here I wasn't sure what to expect. My colleague and I had been traveling the last few months across Alberta for audits so we've been pretty much living out of a suit case! I cannot tell you what a pleasure it was to... More 

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Francisco Thank you so much for this outstanding review of our Hotel! On behalf of the entire hotels staff, we truly appreciate you taking the time to provide us with this feedback which tells us that we clearly must be doing "something right!". Its wonderful to hear about the 1st class service you received from our team, with special... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

The service at Merit is perfect. The staff are very well trained, organized, and efficient. Pearl, Danny, and Niro are like family, Thanks for looking after us. The rooms are cleaned to perfection when your sign is posted on the door. The food in the restaurant and lounge is great. If we return this is the place we will stay.... More 

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest I'm delighted to read your rave remarks about the service levels here at the Merit. Thank you for taking the time to share your feedback with us. We will definitely acknowledge those you mentioned in your post. More 

Edmonton, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 3, 2015

I recently stayed at this hotel for work and it was very clean, comfortable and has friendly staff. I was checked in by Pearl, who was very friendly and efficient. Pearl went that extra mile to make sure my stay was perfect. The room was spacious and had a comfortable bed. It is connected to the pantry restaurant, which makes... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us, I'm pleased to hear you enjoyed our hotel so thoroughly and that Pearl at the Front Desk made such a favorable impression. Your comments will be shared with our team and we will be sure to recognize Pearl for a job well done! Thanks again and look forward to having you... More 

Sydney, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

Highly recommend this hotel! Was greeted with a very warm welcome As soon as we walked in the door. Front desk go out of their way to make sure you have the best stay! My husband and I arrived quite early but it wasn't a problem at all to be checked in. Room was spacious and bed was so comfortable.... More 

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Melissa Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

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