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Merit Hotel & Suites

Certificate of Excellence
8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
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Merit Hotel & Suites
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Merit Hotel & Suites
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99 reviews from our community

Traveler rating
    48
    32
    9
    8
    2
See reviews for
8
7
6
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (25)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (29)
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Edmonton, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel for work and it was very clean, comfortable and has friendly staff. I was checked in by Pearl, who was very friendly and efficient. Pearl went that extra mile to make sure my stay was perfect. The room was spacious and had a comfortable bed. It is connected to the pantry restaurant, which makes... More 

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us, I'm pleased to hear you enjoyed our hotel so thoroughly and that Pearl at the Front Desk made such a favorable impression. Your comments will be shared with our team and we will be sure to recognize Pearl for a job well done! Thanks again and look forward to having you... More 

Sydney, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Highly recommend this hotel! Was greeted with a very warm welcome As soon as we walked in the door. Front desk go out of their way to make sure you have the best stay! My husband and I arrived quite early but it wasn't a problem at all to be checked in. Room was spacious and bed was so comfortable.... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Melissa Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I just stayed here for 2 days. Front desk was super nice and accommodating and made the effort to remember you. The rooms were very clean and the Beds were very comfortable. Their restaurant had great options and the food was delicious.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Joey We're thrilled to hear you and your wife enjoyed our hotel! Thanks for taking the time to review us and we hope to see you again very soon should your travels see you returning to Fort McMurray. More 

Niagara
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

from a welcoming staff to a very clean room night after night, to great coffee in the lobby, the Merit is a great place to stay. Underground parking (heated) really is nice. Each time that I lodge here, I am pleasantly pleased.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A group of us stayed at this hotel in January for 3 weeks. Rooms were comfortable, clean and spacious. Food selection was ample between the restaurant and lounge. We had the option of cooking in our rooms as we were staying in their Extended Kitchen rooms. I found the location to be very convenient with a selection of grocery stores,... More 

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for 8 nights,couldn't have better service!Ainsley could not have been more helpful and accommodating! Bar and restaurant very nice. Reuben sandwich best ever tasted!! Shuttle service great convenience.

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Campbell Thank you for your review. I'm thrilled to hear you enjoyed out hotel so thoroughly and that our Housekeeping Manager Ainsley made such a favorable impression. We do look forward to being your preferred hotel in Fort McMurray the next time you return to the area. More 

Banff, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

A colleague and I stayed here on a business trip for 10 days. It was an excellent choice. The two bedroom suite was spacious and comfortable, the bed and pillows were the best - I had such great nights of sleep, it made the day time work easier! The staff were very good, so friendly and professional. Anything we needed... More 

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Lynne Thanks so much for taking the time to review the Merit Hotel & Suites. I'm thrilled to hear that you had such a wonderful stay and will share your comments with our team. We look forward to hosting you again next time your in Fort McMurray. More 

Golden, Canada
Top Contributor
52 reviews 52 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 12, 2015

Had a decent stay here, the staff was very friendly and helpful. Pearl & Danny at the front desk were great to deal with. The room was comfortable and clean. I'd give it an excellent but having booked via Expedia I was given a room on the second floor off Franklin Street. The noise from the street was tolerable most... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Naomi Thank you for your review. It's great to hear that you liked our hotel and that the staff friendliness enhanced your experience. We will definitely be thrilled to welcome you back the next time your in the area. I'm sorry to hear that the ballroom function noise disturbed you and glad to see that our team was able... More 

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

From the front desk help of Ramil to the services offered it is truly a great place to stay. The people are friendly the services are extensive and very responsive. It was a pleasure to stay, I would recommend it highly to anyone.

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Wojtek Thank you for your review. It's great to hear how friendly and hospitable our team at the Merit is as it's definitely one of the key things that sets our hotel apart. I'm glad to hear that your family enjoyed their stay and look forward to being your preferred hotel in Fort McMurray should your travels see you... More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

Very nice relaxed stay. Excellent staff (front desk, house-keeping, restaurant). Will always stay here when we are at Fort McMurray. Thank you for a home away from home feeling. Titus & Vinita Fernandes

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Fernandes Family! I'm thrilled to hear you enjoyed your stay with us and thank you for taking the time to review us. We always appreciate our guests feedback. We do hope that the next time your in the area you choose as your preferred hotel in Fort McMurray. More 

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