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Merit Hotel & Suites

3.0 of 5 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
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Certificate of Excellence 2014
Merit Hotel & Suites
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Merit Hotel & Suites
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71 reviews from our community

Traveler rating
    31
    24
    8
    6
    2
See reviews for
5
2
4
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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San Diego, California
1 review
2 of 5 stars Reviewed yesterday NEW

While traveling on business earlier this week to Fort McMurray my normal selection of hotels was not available which had me opt to stay at the Merit. Having stayed once before for one night I was comfortable with the decision. Unfortunately the stay was not great. The front desk staff was okay, with room for improvement. The parking lot leaves... More

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Edmonton, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights for work. Work sites were spread out across town, so this central location was convenient. The room was clean and comfortable. There were several wi-fi options at the hotel itself and Shaw customers can pick up wi-fi service from Mucho Burrito across the street. The onsite restaurant is handy and the food was good. I had... More

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Boise, Idaho
1 review
4 of 5 stars Reviewed September 16, 2014

My girlfriend and I came to Fort McMurray for a wedding. We were supposed to book a room at the Nova, but it had been fully booked well before we were to be staying there, so we looked around and decided on the Merit. Some of the deciding factors were the close proximity to the two shopping malls and several... More

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Balsam Lake
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2014

The Merit has good service; both at front desk and hotel staff. Also nice bar and restaurant. Priced high but most hotels at Fort Mac are higher; especially during high demand events. I would recommend them for overall positive experience and amenities.

Was this review helpful? Yes 2
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

It's a nice clean hotel near the downtown area. The bed was so comfortable that I had the best sleep in a very long time. The wifi connection could've been stronger and their pool has been closed for at least a few weeks.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us. We are glad you enjoyed your stay and hope to see you again in the future when your travels return you to the area. Best Regards, More

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

This hotel surprised me with comfortable spacious rooms, it was very clean, the staff was friendly and responsive to requests (and I can be pretty picky traveler :) ). The location is very central, I particularly enjoyed their lounge with live music. Definitely will come back.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us. We will share your comments with our team. We look forward to being your hotel of choice when traveling to the area in the future. More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

We enjoyed our stay, a clean comfortable room after a long day of driving. The hotel is well maintained, the beds were comfortable and the room was well prepared, with great service. We would recommend this to anyone & We would definitely stay here again!

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Icah for taking the time to submit your kind review. We appreciate your feedback and are pleased to hear that you enjoy our Hotel. We look forward to being your hotel of choice when travelling to the area. More

Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 21, 2014

So I've been travelling to Fort McMurray on and off for years and have stayed in just about every hotel up there. This hotel is by far my favourite. Not the fanciest, hardly the Four Seasons and not the cheapest (little in Fort McMurray is cheap) yet overall the consistent hotel thats perfect for a reasonable average guy like me.... More

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Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Axels for your kind review. We will share you comments with our team to reinforce the things we are doing right that make your visits with us so enjoyable and afford us your repeat patronage. We look forward to continuing to be your hotel of choice when travelling to the area. More

Edmonton, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2014

I stayed at the merit august 17-19th and was givent he summer promotion, and was promised a free room upgrade, which was most certainly not what i received. I arrived late sunday and by the time i was up in the room i wanted nothing to do but sleep. And felt unnecessary to move rooms for one night. I just... More

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for your review Crystal. I'm glad to hear the service offered to you by out staff was good. I will be sure to share your comments regarding the shortfall in communication and follow up between the individual you booked with and the one you addressed your concern regarding your room type with so that we may use this... More

Manitowaning, Canada
1 review
2 of 5 stars Reviewed August 17, 2014

Stayed for 1 night only. Upon check in staff can't even understand the word I say and took so long to get my room key. And when I reached my room the door key did not work so from the fourth floor I needed to get down to have my key work. The worst part it the staff did not... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear J.W. Thank you for your review, we will be sure to share your comments about your experience with our team to use it as a learning opportunity to improve our overall product and service offering. More

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Additional Information about Merit Hotel & Suites

Address: 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merit Hotel & Suites 3*
Number of rooms: 160
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Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta

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