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Merit Hotel & Suites

Certificate of Excellence
8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
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Merit Hotel & Suites
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Merit Hotel & Suites
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96 reviews from our community

Traveler rating
    45
    32
    9
    8
    2
See reviews for
8
5
6
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • Any
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  • All months
    (96)
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    (22)
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    (24)
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    (21)
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    (29)
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Niagara
2 reviews
4 of 5 stars Reviewed 1 week ago

from a welcoming staff to a very clean room night after night, to great coffee in the lobby, the Merit is a great place to stay. Underground parking (heated) really is nice. Each time that I lodge here, I am pleasantly pleased.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A group of us stayed at this hotel in January for 3 weeks. Rooms were comfortable, clean and spacious. Food selection was ample between the restaurant and lounge. We had the option of cooking in our rooms as we were staying in their Extended Kitchen rooms. I found the location to be very convenient with a selection of grocery stores,... More 

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 8 nights,couldn't have better service!Ainsley could not have been more helpful and accommodating! Bar and restaurant very nice. Reuben sandwich best ever tasted!! Shuttle service great convenience.

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Campbell Thank you for your review. I'm thrilled to hear you enjoyed out hotel so thoroughly and that our Housekeeping Manager Ainsley made such a favorable impression. We do look forward to being your preferred hotel in Fort McMurray the next time you return to the area. More 

Banff, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A colleague and I stayed here on a business trip for 10 days. It was an excellent choice. The two bedroom suite was spacious and comfortable, the bed and pillows were the best - I had such great nights of sleep, it made the day time work easier! The staff were very good, so friendly and professional. Anything we needed... More 

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Lynne Thanks so much for taking the time to review the Merit Hotel & Suites. I'm thrilled to hear that you had such a wonderful stay and will share your comments with our team. We look forward to hosting you again next time your in Fort McMurray. More 

Golden, Canada
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a decent stay here, the staff was very friendly and helpful. Pearl & Danny at the front desk were great to deal with. The room was comfortable and clean. I'd give it an excellent but having booked via Expedia I was given a room on the second floor off Franklin Street. The noise from the street was tolerable most... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Naomi Thank you for your review. It's great to hear that you liked our hotel and that the staff friendliness enhanced your experience. We will definitely be thrilled to welcome you back the next time your in the area. I'm sorry to hear that the ballroom function noise disturbed you and glad to see that our team was able... More 

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the front desk help of Ramil to the services offered it is truly a great place to stay. The people are friendly the services are extensive and very responsive. It was a pleasure to stay, I would recommend it highly to anyone.

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Wojtek Thank you for your review. It's great to hear how friendly and hospitable our team at the Merit is as it's definitely one of the key things that sets our hotel apart. I'm glad to hear that your family enjoyed their stay and look forward to being your preferred hotel in Fort McMurray should your travels see you... More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice relaxed stay. Excellent staff (front desk, house-keeping, restaurant). Will always stay here when we are at Fort McMurray. Thank you for a home away from home feeling. Titus & Vinita Fernandes

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Fernandes Family! I'm thrilled to hear you enjoyed your stay with us and thank you for taking the time to review us. We always appreciate our guests feedback. We do hope that the next time your in the area you choose as your preferred hotel in Fort McMurray. More 

Red Deer, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved my stay here. First time at the Merit and I will be back. Front Desk staff were awesome, all of them, very friendly, funny and courteous. Took the time to chat with yah about your day. Not many other hotels do that. Hotel rooms were dated but very clean and well looked after. Nothing to complain about.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Hello Tyler Thanks for sharing your feedback with us, it's fantastic to hear that you enjoyed your stay with us and we hope to see you next time your in the area! More 

Edmonton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly staff especially the front desk (keep up the good work and the smiles), great location convenient store, fast food and liquor store located across street... will stay always at the Merit... when I travel to Fort Mc Murray...

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us and provide your feedback, we always appreciate hearing from our guests. Your comments will be shared with our team and I'm very pleased to hear that you enjoy our hotel and staff so thoroughly! We are blessed to have such a hospitable and friendly group of people working with us. We... More 

Guelph, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Five of us stayed here for about a week. The rooms were cleaned well, the reception staff were very helpful and friendly, and the hotel even let us borrow some cooking supplies when we needed a hand. We're coming back into town for business soon and we'll be happy to call this hotel our temp home. Oh, and the restaurant... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest Thank you for your kind review, its fantastic to hear that you enjoyed your stay with us and will be returning when you come back to the area. We look forward to your next visit and would love to hear from your co-workers / colleagues how their experience with us was as well. More 

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