We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Fort McMurray hotels

Merit Hotel & Suites

3.0 of 5 Hotel   |   8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
Hotel amenities
Save Saved
You added Merit Hotel & Suites to your Saves list
Merit Hotel & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
78%
Ranked #3 of 17 hotels in Fort McMurray
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
BGTravellerDS Fort McMurray, Canada
  • Overview
  • Reviews (67)
  • Photos (12)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (21)
  • Location
  • More
true
Write a Review

67 people have reviewed this hotel

Traveler rating
    31
    20
    8
    5
    3
See reviews for
5
1
4
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Winnipeg, Canada
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Will never stay here again. it was disappointing the pool is not working which we really want it for our weekend. We been working in camps and wanted a good day off. We were not advise that pool is not working, if we knew we went to search for other hotel. Staff tell me they don't know when it will... More

Was this review helpful? Yes
Fort McMurray, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel surprised me with comfortable spacious rooms, it was very clean, the staff was friendly and responsive to requests (and I can be pretty picky traveler :) ). The location is very central, I particularly enjoyed their lounge with live music. Definitely will come back.

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us. We will share your comments with our team. We look forward to being your hotel of choice when traveling to the area in the future. More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay, a clean comfortable room after a long day of driving. The hotel is well maintained, the beds were comfortable and the room was well prepared, with great service. We would recommend this to anyone & We would definitely stay here again!

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Icah for taking the time to submit your kind review. We appreciate your feedback and are pleased to hear that you enjoy our Hotel. We look forward to being your hotel of choice when travelling to the area. More

Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

So I've been travelling to Fort McMurray on and off for years and have stayed in just about every hotel up there. This hotel is by far my favourite. Not the fanciest, hardly the Four Seasons and not the cheapest (little in Fort McMurray is cheap) yet overall the consistent hotel thats perfect for a reasonable average guy like me.... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Axels for your kind review. We will share you comments with our team to reinforce the things we are doing right that make your visits with us so enjoyable and afford us your repeat patronage. We look forward to continuing to be your hotel of choice when travelling to the area. More

Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the merit august 17-19th and was givent he summer promotion, and was promised a free room upgrade, which was most certainly not what i received. I arrived late sunday and by the time i was up in the room i wanted nothing to do but sleep. And felt unnecessary to move rooms for one night. I just... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for your review Crystal. I'm glad to hear the service offered to you by out staff was good. I will be sure to share your comments regarding the shortfall in communication and follow up between the individual you booked with and the one you addressed your concern regarding your room type with so that we may use this... More

Manitowaning, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Stayed for 1 night only. Upon check in staff can't even understand the word I say and took so long to get my room key. And when I reached my room the door key did not work so from the fourth floor I needed to get down to have my key work. The worst part it the staff did not... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear J.W. Thank you for your review, we will be sure to share your comments about your experience with our team to use it as a learning opportunity to improve our overall product and service offering. More

1 review
5 of 5 stars Reviewed 2 weeks ago

I have been using your Hotel for over a year now when I am on business in the Mac, usually once every couple months. I can always count on a nice clean room and underground parking which is a bonus both summer and winter. Keep up the good work folks, see you again soon.

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Ron for your kind review, your comments will be shared with our team. Were very please that our hotel is your first choice for accommodations when travelling to the area. We look forward to continuing to be your preferred hotel in Fort McMurray! More

Contributor
18 reviews 18 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, convenient location, adjoining restaurant The staff are very courteous and polite. They make you feel special and not just some average traveler. The location is close to the airport, but yet still downtown. There is no free breakfast but there is a restaurant that part of the same building. It is called the Pantry. There is also a... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for your kind review Jason, we appreciate you taking the time. It's great to hear that our team goes the extra mile to make you feel welcome and at home. We will share your comments with the team so that all who have impacted your visits to the Merit Hotel & Suites in such a great way celebrate... More

Sherwood Park, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am travelling to Fort McMurray quire often and i stay at Merit Hotel & Suites everytime i travel. The frontdesk staff is perfectly helpful and smiling all the time. I feel special when they welcome me by my name. Underground parking option is the unique in town and a privilage during the -30 degree winter days.. Rooms are always... More

Was this review helpful? Yes 3
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review us with the great review of our hotel! We always welcome our guests feedback as it gives us an opportunity to improve our offering and celebrate successes with our team members. We are glad that as a new guest you've enjoyed your stay so much and look forward to being... More

Edmonton, Canada
Top Contributor
53 reviews 53 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Merit Aug 5 to 8. I had viewed the rooms a week earlier and remembered how pleasant and friendly the staff were. Once I arrived to check in, my first experience was with Pearl at the front desk. She is, as great as all the other comments on here say. Interaction with other staff was good too.... More

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review us with the great review of our hotel! We always welcome our guests feedback as it gives us an opportunity to improve our offering and celebrate successes with our team members. We are glad that you enjoyed your stay and hope to see you again very soon. It is great... More

Owners: What's your side of the story?
If you own or manage Merit Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Merit Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Merit Hotel & Suites

Address: 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merit Hotel & Suites 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Orbitz, Priceline, Tingo, Otel, Venere and Expedia so you can book your Merit Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Fort McMurray with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Merit Hotel & Suites, Fort Murray full service downtown hotel offers comfort, convenience, style and always helpful service. EXTENDED stay suites available offering suites with kitchen and living room combinations. ... more   less 
Number of rooms
160

Questions & Answers

Questions? Get answers from Merit Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer