We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Merit Hotel & Suites

3.0 of 5 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Merit Hotel & Suites
Professional photos View all
Browse nearby
Merit Hotel & Suites
Write a Review

79 reviews from our community

Traveler rating
    35
    27
    8
    7
    2
See reviews for
5
4
4
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (13)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (21)
All months
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My boyfriend and I decided to go to Fort Macmurray on a random decision to surprise some friends, when we arrived, we decided we would get a room at The Merit, considering I had seen on Facebook how amazing their rooms are especially with the jacuzzi tubs! The staff was amazing and treated us so well! It definitely made our... More 

Was this review helpful? Yes 3
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you so much for taking the time to review our hotel. We are glad to hear you enjoyed our Jacuzzi Theme Suites and that the team provided you with such excellent service. Should you return to the area to surprise your friends we hope to welcome you back and provide you with another favourable visit. More 

Windsor, Canada
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are very clean and service is very good but what I enjoy most is my warm car in the heated parking. Not having to go out in the -38 temperature to warm your car was worth the stay. I was only two minutes from Starbucks also was a bonus.

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Lawrence for taking the time to review our hotel and provide your feedback. Were glad you enjoyed your visit and hope to have the opportunity to be your hotel of choice in Fort McMurray in the future. More 

Edmonton, Canada
Top Contributor
56 reviews 56 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed here for 4 months. Its a great location, away from the noisy downtown. Its priced well, rooms are clean and staff is very friendly. Nice restaurants in walking distance, also a nice pub in the building.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Dale Thank you for your review. Were thrilled that you enjoyed your 4month stay with us. Our team remembers you fondly and asked me to relay their best wishes to you over the holiday season. We hope to see you again if your travels return you to the area. More 

Calgary, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

I really enjoyed this hotel.the customer service was great. Food was great and rooms are always clean and they really like to make it feel like home. All the front desk people were great but I had lots of help from Danny

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest. We are thrilled to hear that your stay was so pleasant that you were treated well. We will share your comments with our team so that the team member (Danny) who you acknowledged can be recognized for his contribution. We look forward to being your hotel of choice the next time you stay in Fort McMurray. More 

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

Was looking for a place to go away that was close to home. Something a little different so we could have some alone time. The stay was great. The front desk staff are so friendly, polite and willing to accommodate. The Front Office Manager Kayla (i believe) was very helpful in helping my wife and I choose a place to... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, Than you for taking the time to review us and were thrilled to hear you had such a wonderful stay. Your comments will be shared with out team so that the individuals mentioned can be acknowledged for contributing to your pleasant visit. We do look forward to being your hotel of choice in Fort McMurray the next time... More 

Calgary, Alberta, Canada
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 22, 2014

In for work, and this property was very good for what I needed. Wanted to use the pool but under service, just my timing I guess. Either way the room was clean, bed comfy, bug screen LED TV was great to watch the game, and the lounge had some decent food. Close to downtown and just off the main road... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Lars, Than you for taking the time to review our hotel and provide your feedback. We will share your comments with our team and are pleased to hear you enjoyed your visit. We look forward to having you stay with us next time your in the area. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 19, 2014 via mobile

I am a blogger from Atlantic Canada, I am travelling from Nova Scotia to British Columbia. When I asked someone(maybe from Fort MacMurray) for a good hotel, he told me to try Merit Hotel. During the check-in in the reception area, seems the receptionist are tired already that even they don't greet us and give a smile. While I am... More 

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear guest. Thank you for taking the time to review us. Your comments about the service levels you received which were not up to standard or your expectations will be shared with our team and utilized to reinforce the importance of providing exceptional and friendly customer service levels to all of our guests. We do hope that you will give... More 

Nanaimo, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2014

This is my first choice in Fort McMurray. Love the business rooms with the couch and desk. Unbelievable price for what you get for a hotel room. Standard pub for dinner. Stand breakfast restaurant. Only downfall is the small exercise room.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest Thank you for taking the time to review us. We are glad to hear that you enjoy our property and that we are your choice hotel in the area. Thank you for your feedback regarding our fitness room, we are currently in the process of looking at possible solutions to improve this part of our hotel in the... More 

San Diego, California
1 review
2 of 5 stars Reviewed October 24, 2014

While traveling on business earlier this week to Fort McMurray my normal selection of hotels was not available which had me opt to stay at the Merit. Having stayed once before for one night I was comfortable with the decision. Unfortunately the stay was not great. The front desk staff was okay, with room for improvement. The parking lot leaves... More 

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, thank you for taking the time to review us. We will use your comments as an opportunity to improve our overall product offering and address the areas in which we fell short during your visit. We do hope that you will give us another chance when returning to the region to redeem the impression you have of our... More 

Edmonton, Canada
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 23, 2014

Stayed for 3 nights for work. Work sites were spread out across town, so this central location was convenient. The room was clean and comfortable. There were several wi-fi options at the hotel itself and Shaw customers can pick up wi-fi service from Mucho Burrito across the street. The onsite restaurant is handy and the food was good. I had... More 

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you so much for taking the time to review us and provide your feedback. We are pleased to hear that we are your hotel of choice when visiting the region. We look forward to being your "home away from home" during your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Merit Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Merit Hotel & Suites

Address: 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merit Hotel & Suites 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Orbitz, Despegar.com, Travelocity, EasyToBook, TripOnline SA and Tingo so you can book your Merit Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta
Hotel Style:
#4 Business Hotel in Fort McMurray

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay