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All 17 Fort McMurray hotels

Merit Hotel & Suites

3.0 of 5 Hotel   |   8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
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Merit Hotel & Suites
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79%
Ranked #3 of 17 Hotels in Fort McMurray
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
alienfarwell Boise, Idaho
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69 reviews from our community

Traveler rating
    31
    23
    8
    5
    2
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5
2
4
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Boise, Idaho
1 review
4 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I came to Fort McMurray for a wedding. We were supposed to book a room at the Nova, but it had been fully booked well before we were to be staying there, so we looked around and decided on the Merit. Some of the deciding factors were the close proximity to the two shopping malls and several... More

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Balsam Lake
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Merit has good service; both at front desk and hotel staff. Also nice bar and restaurant. Priced high but most hotels at Fort Mac are higher; especially during high demand events. I would recommend them for overall positive experience and amenities.

Was this review helpful? Yes 2
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It's a nice clean hotel near the downtown area. The bed was so comfortable that I had the best sleep in a very long time. The wifi connection could've been stronger and their pool has been closed for at least a few weeks.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us. We are glad you enjoyed your stay and hope to see you again in the future when your travels return you to the area. Best Regards, More

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel surprised me with comfortable spacious rooms, it was very clean, the staff was friendly and responsive to requests (and I can be pretty picky traveler :) ). The location is very central, I particularly enjoyed their lounge with live music. Definitely will come back.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us. We will share your comments with our team. We look forward to being your hotel of choice when traveling to the area in the future. More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay, a clean comfortable room after a long day of driving. The hotel is well maintained, the beds were comfortable and the room was well prepared, with great service. We would recommend this to anyone & We would definitely stay here again!

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Icah for taking the time to submit your kind review. We appreciate your feedback and are pleased to hear that you enjoy our Hotel. We look forward to being your hotel of choice when travelling to the area. More

Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

So I've been travelling to Fort McMurray on and off for years and have stayed in just about every hotel up there. This hotel is by far my favourite. Not the fanciest, hardly the Four Seasons and not the cheapest (little in Fort McMurray is cheap) yet overall the consistent hotel thats perfect for a reasonable average guy like me.... More

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Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Axels for your kind review. We will share you comments with our team to reinforce the things we are doing right that make your visits with us so enjoyable and afford us your repeat patronage. We look forward to continuing to be your hotel of choice when travelling to the area. More

Edmonton, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the merit august 17-19th and was givent he summer promotion, and was promised a free room upgrade, which was most certainly not what i received. I arrived late sunday and by the time i was up in the room i wanted nothing to do but sleep. And felt unnecessary to move rooms for one night. I just... More

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for your review Crystal. I'm glad to hear the service offered to you by out staff was good. I will be sure to share your comments regarding the shortfall in communication and follow up between the individual you booked with and the one you addressed your concern regarding your room type with so that we may use this... More

Manitowaning, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed for 1 night only. Upon check in staff can't even understand the word I say and took so long to get my room key. And when I reached my room the door key did not work so from the fourth floor I needed to get down to have my key work. The worst part it the staff did not... More

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Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear J.W. Thank you for your review, we will be sure to share your comments about your experience with our team to use it as a learning opportunity to improve our overall product and service offering. More

1 review
5 of 5 stars Reviewed August 15, 2014

I have been using your Hotel for over a year now when I am on business in the Mac, usually once every couple months. I can always count on a nice clean room and underground parking which is a bonus both summer and winter. Keep up the good work folks, see you again soon.

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Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Ron for your kind review, your comments will be shared with our team. Were very please that our hotel is your first choice for accommodations when travelling to the area. We look forward to continuing to be your preferred hotel in Fort McMurray! More

Contributor
18 reviews 18 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 15, 2014

Friendly staff, convenient location, adjoining restaurant The staff are very courteous and polite. They make you feel special and not just some average traveler. The location is close to the airport, but yet still downtown. There is no free breakfast but there is a restaurant that part of the same building. It is called the Pantry. There is also a... More

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Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for your kind review Jason, we appreciate you taking the time. It's great to hear that our team goes the extra mile to make you feel welcome and at home. We will share your comments with the team so that all who have impacted your visits to the Merit Hotel & Suites in such a great way celebrate... More

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Additional Information about Merit Hotel & Suites

Address: 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merit Hotel & Suites 3*
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Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta

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