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All 17 Fort McMurray hotels

Merit Hotel & Suites

3.0 of 5 Hotel   |   8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
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Merit Hotel & Suites
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75%
Ranked #2 of 17 hotels in Fort McMurray
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
TJB2 Calgary, Canada
  • Reviews (57)
  • Photos (12)
  • Amenities
  • Q&A
  • Room tips (18)
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57 people have reviewed this hotel

Traveler rating
    24
    18
    8
    4
    3
See reviews for
5
2
2
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Calgary, Canada
Top Contributor
67 reviews 67 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Merit for week of May 27-June 1 and have to say that the service by the front desk was just great. I had a number of requests during my stay for printing some documents and this was done quickly, efficiently and with a smile. One quick e mail from my computer to their guest services group and... More

Was this review helpful? Yes 2
Michel J, General Manager at Merit Hotel & Suites, responded to this review

Thank you so much for taking the time to write a review about your experience with us. You can be assure that I will share your excellent review with my entire staff. Thanks again for choosing the Merit Hotel and we hope to see you soon on your next visit in Fort McMurray. More

LONGVIEW
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 18, 2014

Fort McMurray is nothing but a very industrial town. Oil winning from the tar sands is what's going on and you can only imagine... The population has doubled in the last 4 to 6 years and is about 160,000 with 70,000 so called 'shadow residents'. (= oil industry workers) Bus service is good and on the opposite end of town... More

Was this review helpful? Yes 2
Michel J, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to comment on your stay with us. I am glad that you have enjoyed your stay and I will share your positive comments with my staff. Concerning the pool, we were on the process to change it from chlorine to salt water, that is why the pool was closed, and it is normal to... More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014

Excellent Staff from the great GM, lovely front desk staff, and to the friendly housekeeping staff,.... clean rooms.... Underground Parking... great place compared to other hotels in Fort Mc Murray which make me always stay when I visit the town....

Was this review helpful? Yes 2
Michel J, General Manager at Merit Hotel & Suites, responded to this review

Thank you Mustapha K. for your review. I will make sure to share this with the entire staff. Thanks for your kind words, we always try to get to know our customer when possible so we can know their needs. Hope to see you soon in our hotel! More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

The front desk is very welcoming. Pearl now knows me by name and is very friendly. Rooms are always clean, the exercise room is a little small, but I usually have it to myself. Underground parking in a Fort McMurray winter is great! This is where I usually stay when in Fort McMurray, which is pretty often.

Was this review helpful? Yes 2
Michel J, General Manager at Merit Hotel & Suites, responded to this review

Thank you Curtis R for your kind words. I will make sure that Pearl get your appraisals. Also thank you from the Housekeeping department, it is nice to see customer like you recognize their hard work. Hope see you soon in our hotel. More

Fort McMurray, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2014

Best front staff, always willing to help and very welcoming! The GM engages his customer and the cleaning staff are friendly and helpful. Rooms are clean and comfortable with a good selection of pillows to find your comfort spot! Food at the Pantry is good and the pub service is great! Best service in Fort McMurray!

Was this review helpful? Yes 3
Michel J, General Manager at Merit Hotel & Suites, responded to this review

We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel. More

Fort McMurray, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2014

I have severally used this hotel and suites, and really enjoyed it each time I lodged here. They have excellent suites with absolutely all you might need to make you feel relax and enjoy. And the Staff are welcoming and excellent as well. Experience will say more about this wonderful hotel and suites.

Was this review helpful? Yes 3
Michel J, General Manager at Merit Hotel & Suites, responded to this review

We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel. More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2014

the front desk staff was really helpful and informative. my room was really clean and my 3 nights stay was absolutely satisfying. The Pantry had decent food, but i wasn't really surprised. all in all it was a really good stay, i felt like i was home for a few nights.

Was this review helpful? Yes 2
Michel J, General Manager at Merit Hotel & Suites, responded to this review

We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel. More

Orangeville, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 5, 2014

Friendly front desk staff, special reference to Pearl. Room was clean and well-serviced for my four night stay. Ate most meals in the attached Pantry restaurant which had a good variety of food on the menu and in addition, very good service. When in Ft. Mac again, I will definitely stay at the Merit again. It's a safe bet !

Was this review helpful? Yes 4
Michel J, General Manager at Merit Hotel & Suites, responded to this review

We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services and that you enjoyed the restaurant as well. Rest assured that your compliments have gladly been shared with Pearl and the entire team and we do look forward to welcoming you soon again to our hotel. More

Toronto
Top Contributor
68 reviews 68 reviews
60 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 9, 2014

After the previous hotel I stayed at in the area, I was not expecting much from any hotel in Fort Mac. The Merit Inn was a pleasant surprise! I think all rooms are suites. I had a king bedroom, with French doors opening up to the living room. Very nice layout, spacious bathroom and nice carpet (looks new and well... More

Was this review helpful? Yes 4
Michel J, General Manager at Merit Hotel & Suites, responded to this review

Thank you for your comments, I am happy to hear we were able to accommodate you. We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services. Hope to see you very soon More

Edmonton, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 6, 2014

I stayed with a group at this hotel. Rooms were comfortable. My colleague's room did not have a properly working heater but the staff were able to resolve it for us immediately. The food in the restaurant is okay. Family style. Nothing fancy. But good enough to fill the hungry stomachs of my co-workers. The hot tub hasn't been fixed... More

Was this review helpful? Yes 4
Michel J, General Manager at Merit Hotel & Suites, responded to this review

We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel. More

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Additional Information about Merit Hotel & Suites

Address: 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merit Hotel & Suites 3*
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Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta

12 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Merit Hotel & Suites, Fort Murray full service downtown hotel offers comfort, convenience, style and always helpful service. EXTENDED stay suites available offering suites with kitchen and living room combinations. ... more   less 
Number of rooms
160

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