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Merit Hotel & Suites

3.0 of 5 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
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Certificate of Excellence 2014
Merit Hotel & Suites
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Merit Hotel & Suites
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74 reviews from our community

Traveler rating
    31
    26
    8
    7
    2
See reviews for
5
2
4
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Alberta, Canada
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

In for work, and this property was very good for what I needed. Wanted to use the pool but under service, just my timing I guess. Either way the room was clean, bed comfy, bug screen LED TV was great to watch the game, and the lounge had some decent food. Close to downtown and just off the main road... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Lars, Than you for taking the time to review our hotel and provide your feedback. We will share your comments with our team and are pleased to hear you enjoyed your visit. We look forward to having you stay with us next time your in the area. More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I am a blogger from Atlantic Canada, I am travelling from Nova Scotia to British Columbia. When I asked someone(maybe from Fort MacMurray) for a good hotel, he told me to try Merit Hotel. During the check-in in the reception area, seems the receptionist are tired already that even they don't greet us and give a smile. While I am... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear guest. Thank you for taking the time to review us. Your comments about the service levels you received which were not up to standard or your expectations will be shared with our team and utilized to reinforce the importance of providing exceptional and friendly customer service levels to all of our guests. We do hope that you will give... More

Nanaimo, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my first choice in Fort McMurray. Love the business rooms with the couch and desk. Unbelievable price for what you get for a hotel room. Standard pub for dinner. Stand breakfast restaurant. Only downfall is the small exercise room.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest Thank you for taking the time to review us. We are glad to hear that you enjoy our property and that we are your choice hotel in the area. Thank you for your feedback regarding our fitness room, we are currently in the process of looking at possible solutions to improve this part of our hotel in the... More

San Diego, California
1 review
2 of 5 stars Reviewed 5 weeks ago

While traveling on business earlier this week to Fort McMurray my normal selection of hotels was not available which had me opt to stay at the Merit. Having stayed once before for one night I was comfortable with the decision. Unfortunately the stay was not great. The front desk staff was okay, with room for improvement. The parking lot leaves... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Dear Guest, thank you for taking the time to review us. We will use your comments as an opportunity to improve our overall product offering and address the areas in which we fell short during your visit. We do hope that you will give us another chance when returning to the region to redeem the impression you have of our... More

Edmonton, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 23, 2014

Stayed for 3 nights for work. Work sites were spread out across town, so this central location was convenient. The room was clean and comfortable. There were several wi-fi options at the hotel itself and Shaw customers can pick up wi-fi service from Mucho Burrito across the street. The onsite restaurant is handy and the food was good. I had... More

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you so much for taking the time to review us and provide your feedback. We are pleased to hear that we are your hotel of choice when visiting the region. We look forward to being your "home away from home" during your next visit. More

Boise, Idaho
1 review
4 of 5 stars Reviewed September 16, 2014

My girlfriend and I came to Fort McMurray for a wedding. We were supposed to book a room at the Nova, but it had been fully booked well before we were to be staying there, so we looked around and decided on the Merit. Some of the deciding factors were the close proximity to the two shopping malls and several... More

Was this review helpful? Yes
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to provide your feedback on your stay with is. We will use your review as an opportunity to celebrate what we are doing well and address the areas in which we can improve our overall product. We hope to have the opportunity to serve you again when you visit the area and provide you... More

Balsam Lake
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2014

The Merit has good service; both at front desk and hotel staff. Also nice bar and restaurant. Priced high but most hotels at Fort Mac are higher; especially during high demand events. I would recommend them for overall positive experience and amenities.

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us and provide your feedback Lori. We are thrilled that you enjoyed your stay and look forward to being your hotel of choice when you return to the area. We will be sure to share your comments with our team. More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

It's a nice clean hotel near the downtown area. The bed was so comfortable that I had the best sleep in a very long time. The wifi connection could've been stronger and their pool has been closed for at least a few weeks.

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us. We are glad you enjoyed your stay and hope to see you again in the future when your travels return you to the area. Best Regards, More

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

This hotel surprised me with comfortable spacious rooms, it was very clean, the staff was friendly and responsive to requests (and I can be pretty picky traveler :) ). The location is very central, I particularly enjoyed their lounge with live music. Definitely will come back.

Was this review helpful? Yes 1
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you for taking the time to review us. We will share your comments with our team. We look forward to being your hotel of choice when traveling to the area in the future. More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

We enjoyed our stay, a clean comfortable room after a long day of driving. The hotel is well maintained, the beds were comfortable and the room was well prepared, with great service. We would recommend this to anyone & We would definitely stay here again!

Was this review helpful? Yes 2
Nuwan E, General Manager at Merit Hotel & Suites, responded to this review

Thank you Icah for taking the time to submit your kind review. We appreciate your feedback and are pleased to hear that you enjoy our Hotel. We look forward to being your hotel of choice when travelling to the area. More

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Additional Information about Merit Hotel & Suites

Address: 8200 Franklin Avenue, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merit Hotel & Suites 3*
Number of rooms: 160
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Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta

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