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All 17 Fort McMurray hotels

Chateau Nova

Mod 3, Comp 9, RR 1 | Fort McMurray Airport, Fort McMurray, Alberta T9H 5B5, Canada
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Chateau Nova
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71%
Ranked #6 of 17 hotels in Fort McMurray
A recent review
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22 people have reviewed this hotel

Traveler rating
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    9
    3
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    1
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Edmonton, Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Chateau Nova for one night while on airport business, and as far as getting business done at YMM it was the perfect option. The only real downside to staying here is its remoteness from anything else in town; apart from the airport there's nothing within walking distance. But from the standpoint of hunkering down and getting work... More

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Howell, Michigan
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been coming to Ft Mac for some time now and have had the chance to stay at other local hotels and a few camps. This place is by far the best and cleanest place around. Yes it's a little pricey but you get what you pay for. The closest to the airport. Great staff!

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review

Thank you kindly for your review. We are glad to hear that you enjoyed your stay with us. And look forward to welcoming you back throughout the future. All the best - Mindy Smythe More

Fort McMurray, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 2, 2014

Our family went out to celebrate and ended up at the restaurant located in Chateau Nova. What a pleasant surprise to find it was the Seafood buffet night. The food was tasty, but I think some of the staff were having problems with the concept of "buffet". Our server came to our table TWICE during the whole time we were... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 5, 2013

I stay all over the country and pillows here are the worst by far. Who buys ones that resemble sacks of flour and think.... "Hey these look comfy " Ended up rolling up jacket and using it like camping. Good ones aren't that expensive. On the bright side... Staff is amazing and hotel is clean.

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review

Thank-you kindly for your review. It is unforunate that you didn't enjoy the pillows as we are constantly praised for the comfort of them! We are glad to hear that our staff exceeded your service expectations however. We wish you all the best throughout the future. Mindy Smythe More

Top Contributor
330 reviews 330 reviews
150 hotel reviews
422 helpful votes 422 helpful votes
4 of 5 stars Reviewed October 24, 2013

Stayed here overnight while putting on a conference in this hotel. For location close to airport for early morning/late night flights, ya can't beat the place. It's literally right down the road a block or 3 from the terminal building. Very accomodating staff both at desk, restaurant/club and for conference room. Rooms were very clean, quiet (even though at an... More

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review

Thank-you for your great review. We are pleased to hear that you were able to enjoy both our rooms and banquet space during your stay. We hope to have the opportunity to welcome you back again in the future. Sincerely- Mindy Smythe More

british columbia,canada
Contributor
15 reviews 15 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 10, 2013

We enjoyed our stay here but the location is remote. The taxis gouged us. With our group of 8 it cost us close to $500 for two days. The drivers had poor english and no clue where we wanted to go most trips.

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review

Thank-you for your review. We are pleased to hear that you enjoyed your stay with us. And were sorry to hear about your problems with the local cab services. Sincerely - Mindy Smythe More

Greenwood, South Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 6, 2013

I stayed twice in the past month and wasn't disappointed either time. The staff is extremely friendly and helpful, the restaurant was fantastic as well. The only downside is their limited hotel shuttle hours. It stops at 8:00 pm and the one non-stop from the U.S. gets in at 11:30pm. You're then forced to take a taxi that's run by... More

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review

Thank-you kindly for your review. All the best- Mindy Smythe More

Wichita, Kansas
Top Contributor
63 reviews 63 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 22, 2013

Spent two nights in this hotel and was very favorably impressed. The hotel is very new and as spotless as can be. Lobby area very nice and right across the street from the airport. Don't need a $35 cab ride from the other hotels to get to airport. Stayed one night in a dump, the Hotel Bridgestone, for twice as... More

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review

Thank-you for your review. We are pleased to hear that you had a good stay with us and we hope to welcome you back again in the future. All the best - Mindy Smythe More

Winnipeg, Canada
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2013

This hotel is beautiful but not cheap. Close to airport. Poorly made though so you hear the person above you walk and sneeze. Buffet is great but not cheap. A very spotless hotel. The suite that we had, had a microwave, fridge and coffee maker. We found it hard to adjust the controls to cool off our bedroom. Out of... More

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review

Thank-you for your review. We always appreciate guest feedback and will certainly take your comments into consideration for future. All the best - Mindy Smythe More

Calgary, Canada
Top Contributor
234 reviews 234 reviews
84 hotel reviews
175 helpful votes 175 helpful votes
2 of 5 stars Reviewed March 17, 2013

Hate being ripped off, over $200 bucks for an ok room is just offensive in this standard of hotel. Typically in boom towns average places like this are below $150 so this one is out of order for me - look to Hampton Inns if you actually want to cater for this market well and for a reasonable price. Room... More

Was this review helpful? Yes 1
Heather M, General Manager at Chateau Nova, responded to this review

Hi Rob, thanks for your feedback regarding your stay at our hotel. Regarding the rates in Fort McMurray, they are higher than what you would find in Edmonton, however, we feel that we are well aligned within our market. If you visit a booking website such as Expedia or Hotels.com, you will see that our rates are competitive. As per... More

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Additional Information about Chateau Nova

Also Known As:
Chateau Nova Fort McMurray, Alberta
Address: Mod 3, Comp 9, RR 1 | Fort McMurray Airport, Fort McMurray, Alberta T9H 5B5, Canada
Location: Canada > Alberta > Fort McMurray
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #6 of 17 hotels in Fort McMurray
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Our full service hotel is conveniently located by the airport and is within close proximity to all that Fort McMurray has to offer. At Chateau Nova, you will enjoy exceptional rates, welcoming atmosphere, great service and our wide range of amenities. Our location has a great restaurant and lounge as well as meeting space and recreational facilities making our hotel the perfect destination. Join us at our full service hotel for your short or long term stay in Canada’s energy capital. This young and vibrant city is never short of something to do whether you are taking advantage of the prospering oil sands and energy sectors or hiking, canoeing or fishing in Northern Alberta’s great Boreal plain lands. Relax while we make your experience one worth remembering. ... more   less 
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