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Chateau Nova

Certificate of Excellence
Mod 3, Comp 9, RR 1 | Fort McMurray Airport, Fort McMurray, Alberta T9H 5B5, Canada
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Chateau Nova
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Ranked #6 of 19 Hotels in Fort McMurray
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 23, 2015
Timothy Erwin S Edmonton, Canada
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41 Reviews from our TripAdvisor Community

Traveler rating
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    18
    8
    2
    1
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3
2
Solo
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 23, 2015

Have stayed here many times when in the area. I have always found it clean and acceptable. Good beds. There is a restaurant in the hotel and a sports bar. Breakfast is available in a buffet style and always good. Dinner is available that way as well. I find it a bit pricey, but this is Fort McMurray. I always... More 

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alberta canada
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2015

Have stayed at this hotel many times and like it. Last week on check in the lady said my company didn't have an account with the hotel. When i informed her i have stayed here several week in a row with four other employees from our company she said no you don't have an account. I asked her to check... More 

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Ontario
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

Was doing some business in Ft McMurray tried out this hotel due to its location by the airport. In general i was very pleased with the hotel, very clean and comfortable and the staff were accommodating you my requests. The Airport location was a seller for me given my travel requirements. I was pleased to not be bothered by aircraft... More 

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Ottawa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

We recently spent a few nights at this hotel while visiting family in the area. Staff were friendly, room was comfortable. We'll definitely be back! Thanks for making us feel at home during our stay at the Chateau Nova!

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Calgary, Alberta, Canada
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 20, 2015

My company requires me to travel To Ft. McMurray in a fairly regular basis. When in The Mac. I am generally stay at the Chateau Nova. Firstly, it is located close to the New Ft. McMurray International Airport. That is a big plus. The hotel itself is very clean and modern. The amenities are great (A pool and hot tub... More 

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Ottawa, Canada
1 review
5 of 5 stars Reviewed February 17, 2015

In town on business and to see family and had a great time at the Chateau. The front desk staff were very helpful with a special request I had. I had breakfast and dinner in the restaurant and both times were very good. All and all a great trip to the Patch, I'll be back.

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Leduc
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 16, 2015

I like the hotel, i like the room, i like the front desk staff, what i do not like is the condescending attitude (DINNER SERVICE) of a server who acts like she is doing you a favour (bd attitude) by showing you a table. This was further shown when she flipped my second bill to me with a huff as... More 

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New York , NY
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

I stayed in Fort McMurray previously in December 2014. I have recently stayed again. my first trip was great but cold. The weather was better on this trip - and the service that was offered was equally as great as before. I had dinner in the restaurant one night - and enjoyed the buffet. Not everything offered was necessarily my... More 

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Calgary
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 31, 2015

I stayed here for one night to attend a conference that was being held at the hotel the next morning. When I arrived around 3:30 pm there was nobody waiting to check-in so I got served immediately by the friendly front desk staff. They checked me in very quickly and I was on my way in just a couple of... More 

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Sherwood Park, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 29, 2015

Attended to a business trip in Fort McMuay and stayed at the Chateau Nova. Room was clean and comfortable. Had the buffet for supper in their restaurant and it was awful - food overcooked and salad bar was uninviting. For breakfast the next morning, i ordered off the menu and the food was much better. So if you're staying here,... More 

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