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All 17 Fort McMurray hotels

Quality Hotel & Conference Centre

3.0 of 5 Hotel   |   424 Gregoire Drive, Fort McMurray, Alberta T9H 3R2, Canada
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Quality Hotel & Conference Centre
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Ranked #8 of 17 Hotels in Fort McMurray
A recent review
3 of 5 stars Reviewed August 23, 2014
Deanna J Edmonton, Canada
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54 reviews from our community

Traveler rating
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    10
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    5
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42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 23, 2014

When we first pulled up to hotel it looked somewhat run down on exterior but was pleasantly surprised by the interior which was quite nice. The rooms were good although the bathroom hadn't been thoroughly cleaned. Tub was dirty . We ate in the restaurant and the food was good however the service was poor. It took forever to get... More

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dgilles, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you for your comment. I will be sharing you feedback with people concerned to improve on services offerded to our customers. We take guests' feedback very seriously and are always trying to improve from them. Thank you again and I hope to see you again at the Quality Hotel and Conference Centre in Fort McMurray Denis GILLES General Manager More

Edmonton, Canada
Top Contributor
55 reviews 55 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 2, 2014

Stayed 3 nights July 28 to 31. From check in to check out everything was great. Staff were friendly and helpful, especially the gal in the morning buffet. She was chipper and her attitude st 6 am was nice to see. Front desk staff were great and Debbie did a great job cleaning rooms. If your staying here don't forget... More

Was this review helpful? Yes
dgilles, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you very much for you comment. Rest assured that I will pass it on to the associates concerned. We are continuously working on improving our service to guests. Regards Denis GILLES GeneralManager Quality Hotel & Conference Centre Fort McMurray More

Abbotsford, Canada
1 review
4 of 5 stars Reviewed July 1, 2014

We enjoyed our three night stay last weekend. The staff were friendly and professional, providing excellent service. Our grandchildren joined us for a night and were welcomed and given special attention by the breakfast staff. The breakfast buffet was awesome, beyond our expectations. We were also pleasantly surprised by the quiet nights, giving us the opportunity for good sleeps.

Was this review helpful? Yes
dgilles, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you for your feedback, it is always nice to see that the efforts made to provide good service are recognized. I will pass it on to our associates. Denis GILLES General Manager Quality Hotel & Conference Center Fort McMurray More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014 via mobile

I really enjoyed my stay, the service was excellent and the buffet breakfast was one of the best I've enjoyed in any hotel. I would definitely recommend this place over any other in Fort McMurray, I've stayed in a few other in town and they just don't compare.

Was this review helpful? Yes
dgilles, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you very much for your comment which is well appreciated. We are constantly working on improving our service to customers and getting positive feedback is encouraging. You can be assured that I will pass on your appreciation to our associates. Denis GILLES General Manager Quality Hotel & Conference Center Fort McMurray More

Quebec, Canada
Top Contributor
82 reviews 82 reviews
66 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 28, 2014

I come to Ft Mac once a year to visit customers. I go to the Quality Hotel because of my Choice Privilege membership. I have to say that the people are nice and helpful. Every time, the front desk person was nice and cared about me. Ft Mac's reputation of bad customer service is wrong here. Clean room, fast internet,... More

Was this review helpful? Yes
Barnie Y, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you very much for taking the time to share your feedback with us. Your loyality to the Quaity Hotel is very important and not something that we take for granted. Our team will continue to provide the hospitality that you've come to know and expect at the Quality Hotel and Conference Centre, Fort McMurray. I will be sure to... More

Senior Contributor
27 reviews 27 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 28, 2014

I was pleasantly surprised with how nice this hotel was. The rooms were Clean, the beds were comfortable all the bathrooms were clean. Check in went very smoothly front desk staff are very helpful and friendly and they also give you free midnight snack which is a delicious little cookie. Complementary breakfast is delicious and offers a nice variety early... More

Was this review helpful? Yes
Barnie Y, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you very much for taking the time to share your kind words. Our number one priority at the hotel is to provide hospitality for our guests and i am very pleased that you enjoyed your stay. I will be sure to share these kind words with the entire team. We look forward to your next stay with us. Kind... More

Calgary, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 12, 2014

My work brings me to Fort Mac every second week and I have stayed at this hotel several times. What makes this hotel unique from others is the people. They are great and they take utmost care to ensure that your stay is comfortable and treat you well. They call you once you have checked in to see if you... More

Was this review helpful? Yes
Barnie Y, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you very much for taking the time to share your feedback with us. We are very pleased that you enjoy visiting the Quality Hotel, Fort McMurray. Our associates do really care about our guests and I'm very pleased that you've come to enjoy that about our hotel. I will be sure to share these kind words with the entire... More

St. Albert, Canada
1 review
5 of 5 stars Reviewed April 24, 2014

I have stayed at this hotel and conference centre several times over the years. I use their meeting and conference facilities for workshops that I hold. It is a nice facility, the staff are very friendly and helpful, and the rooms are clean and comfortable. The restaurant is very good, and the breakfast buffet is also excellent. All staff go... More

Was this review helpful? Yes
Barnie Y, General Manager at Quality Hotel & Conference Centre, responded to this review

Thank you very much for taking the time to share your kind words about your stay at our hotel. We are all very pleased that you enjoyed your stay and look forward to your next visit. Kind Regards, Barnie Yerxa More

Edmonton, Canada
1 review
5 of 5 stars Reviewed November 22, 2013

I am a Field Admin for a Hydro Vac company and I call the Quality 3-5 times a week because I have 5-10 rooms going at a time. Between Brittany, Natasha and Amber I am always well taken care of. They call me right away when they have a question and they work with me to figure out who is... More

Was this review helpful? Yes
Barnie Y, General Manager at Quality Hotel & Conference Centre, responded to this review

Good Day Tiffany, Thank you for taking the time to share these kinds words with us. Our team is very happy to have such a solid relationship with your company. Hospitality is our priority and i am very happy that you've experienced this from our team! I will be sure to share these kind words with the team and in... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

The staff at this hotel are incredibly friendly. They go that extra mile to make your stay extraordinary. They are the reason I keep going back to this hotel. Though some of the rooms need some updating, I always find my rooms clean and comfortable.

Was this review helpful? Yes 1
Barnie Y, General Manager at Quality Hotel & Conference Centre, responded to this review

Good Day Jenn B, Thank you for taking the time to share your feedback with us. I am very pleased that you enjoyed the "Hospitality" that our team provided you. This is exactly what we strive to do on a daily basis and I will be sure to share these kind words with our entire team. We all look forward... More

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Additional Information about Quality Hotel & Conference Centre

Address: 424 Gregoire Drive, Fort McMurray, Alberta T9H 3R2, Canada
Phone Number:
Location: Canada > Alberta > Fort McMurray
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Hotel & Conference Centre 3*
Number of rooms: 153
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Also Known As:
Quality Hotel And Conference Centre
Quality Hotel & Conference Centre Fort McMurray, Alberta

26 photos of this hotel

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