We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites by Hilton Edmonton/West

Travelers' Choice award winner
2.5 of 5
Hotel deals
Hotel website
18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
Special Offer
AAA Members up to 10% off
Hampton Inn & Suites by Hilton Edmonton/West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #2 of 89 Hotels in Edmonton
A recent review
5 of 5 stars reviewed 1 week ago
S8386SFclairem
Write a Review

551 reviews from our community

Traveler rating
    369
    144
    25
    8
    5
See reviews for
274
79
27
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (551)
  • Mar-May only
    (124)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (127)
All months
1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff were helpful and welcoming. The breakfast staff were friendly and efficient. Our family of 5 was comfortable in our roomy room with two queen beds and a sofa bed. The pool had beach balls to enhance the family fun and a little splash pool on the side for the littlest one. The breakfast was fresh and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Kitchener, Canada
Top Contributor
86 reviews 86 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is very good for my business purpose but is also very handy to the West Edmonton Mall. Rooms are very clean and quiet and are typical of a Hampton. I took advantage of the break-fast bag which in my opinion is a great touch. Friendly staff, room very functional with zero problem.

Was this review helpful? Yes
Henley Beach, Australia
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We were late arriving after a long delay on VIA Rail journey from Vancouver, it was great to have a happy and informative reception at the hotel. We had a good nights sleep on very comfortable beds, but we were late getting up and missed the breakfast, thanks to quick thinking staff we were able to get a full breakfast.... More 

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear barry s, Our team's number one priority is ensuring the comfort and satisfaction of all our guests, and I am delighted to see that after a long and tiring journey, our team was able to make you and your family feel welcomed. The Hampton beds are designed to provide a tranquil sleep, which is why we always do our... More 

Chemainus, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Good place to stay for families. Centrally located, room had everything we needed. Internet connection was perfect..no problems. Breakfast was basic but good. Pool facility was great for kids, hot tub was okay, but could have used more water as only chest deep. Would stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear Jocelyn S, Thank you for sharing your experience with the Trip Advisor community. Please accept my apologies that the hot tub was not filled to a satisfactory level during your recent stay. We have recently rolled out a bi hourly pool check to our front desk team, to ensure that engineering is made aware any time the pool or... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Front staff was excellent always willing to assist the guests. Rooms were extremely comfortable and quiet (did not hear any hallway traffic at all). Pool was very nice for kids with beach balls that were available from the front desk. Breakfast was awesome! Enjoyed our stay and will most definitely will be staying there again!

Review collected in partnership with Hampton

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear RyanT, Our team is delighted that you and your family enjoyed your stay at our Hampton. The beach balls in our pool area have definitely been a big hit with kids (of all ages!) and was the brain child of one of our front desk team members. Thank you for sharing your comments with the Trip Advisor community. We... More 

Kelowna, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Super welcoming, clean and friendly. Great facilities we regularly used pool and weight room. Great breakfast included with a good variety of food. Staff was very positive and approachable. Close to West Edmonton Mall and easy commute to other shops and restaurants. Nice big spacious rooms. Would stay here any time.

Review collected in partnership with Hampton

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear John G, We are delighted to see that your recent visit from Kelowna was an enjoyable one, and appreciate you sharing feedback with the Trip Advisor community. Our proximity to the West Edmonton Mall makes us a convenient option for families, but our goal is to always exceed our guests expectations in all areas of the hotel. We certainly... More 

Surrey, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Amazing! Staff is top notch - seem to really enjoy their jobs & add to the overall great vibe of the hotel. Close to West Edmonton Mall, other shopping, downtown, and restaurants. Best beds ever - soooo comfy! Great pool area open til midnight. Wonderful complimentary breakfasts. Seriously the best hotel experience we've ever had. I was surprised (in a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear Tara B, We are overjoyed that our team was able to exceed your expectations during your recent stay at our hotel. The team at our Hampton feels like family, and we are very fortunate that they really do love and take pride in what they do. Our top priority is the comfort and happiness of each and every guest... More 

Berwyn, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was full of many hockey teams and yet they stayed on top of things and still provided great service to all their guests. The elevators are a bit slow , but overall was a great stay. They food offered in the morning was ok but what was good was that there was a lot of it even though... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear WayneL, Thank you for sharing your comments on your recent hockey trip to Edmonton. Weekends in the spring time bring many teams to our doors, and we always do our best to ensure that no guest feels lost in the shuffle. We appreciate your feedback, and will definitely have engineering take a look at the speed of our elevators.... More 

Prince George, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Holly was fantastic as were all of staff!!! The duvet and covers on the bed made us feel that we were at home. The warmth of the hotel and staff made our stay the best we have ever experienced. They left homemade cookies on a plate welcoming us and thanking us for staying with them and left a message on... More 

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear 2002christy, Our front office manager Holly is an amazing example for our team as to what fantastic service looks like. We are proud to have her as an integral member of the team, and thank you for taking the time to mention her in your review. We strive to ensure that all our guests feel at home even away... More 

Edmonton, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a bad experience with one of the top hotels in west Edmonton, we moved into this well organized, spacious, supper clean hotel managed by Hilton group less than 5 minutes’ drive from the West Edmonton Mall. The reception where over whelmed but with happy customers and supper friendly attitude. We were checked in in less than 3 minutes and... More 

Was this review helpful? Yes
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear Burhan_Imamwerdi, Wow! Thank you for posting such a detailed review of your recent stay at our hotel! We know that it can be frustrating to travel and stay in hotels that do not meet your expectations, so I was delighted to see that our team was able to take such great care of you during your recent stay. Our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (11)
Viewed
Bathroom (11)
Viewed
Dining (5)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question