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Hampton Inn & Suites by Hilton Edmonton/West

Travelers' Choice award winner
2.5 of 5
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18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
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Hampton Inn & Suites by Hilton Edmonton/West
Best prices for: 1 room 1 guest
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Ranked #1 of 89 Hotels in Edmonton
A recent review
4 of 5 stars reviewed yesterday
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567 reviews from our community

Traveler rating
    381
    148
    25
    8
    5
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279
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

2nd choice to the Hilton for us but we would definately stay here again if our 1st choice was not available. Breakfast buffet is great and staff are very helpful. Did not find the beds as comfortable. Top mattress kept moving around and beds were high (difficult to get into if you are 5 feet).

Review collected in partnership with Hampton

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Used to stay here a lot but had felt like it was being let go. I gave it another try this past week I was pleasantly impressed with the noticeable improvement. The place was much cleaner and the staff friendly and very helpful. The manageress was on top of all the goings on whether in the evening or morning encouraging... More 

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Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When my husband has a business meeting in Edmonton 4 or 5 times per year, he always stays here, and I accompany him so I can enjoy the hotel's amenities. The Hampton Inn chain is consistently very good, and this one is excellent. The management and staff are personally invested in the guests' comfort. Rooms are spotless and beds are... More 

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High Level, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Exceptionally friendly and attentive service. The rooms were clean and laid out nicely with a king sized bathroom. The hotel was quiet. The parking lot got quite full at night but we were able to find a spot. Close to all of our west end activities.

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Cambridge, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A+ all the way! room was quiet, beds were comfortable! very close to the mall, good location. Holly at the front desk went above and beyond - helped us with directions to Jasper.. sweetest girl ever!!

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Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear candiemandie, We are delighted that you had such an enjoyable time during your recent visit to Edmonton. Thank you so much for taking the time to share your review with the Trip Advisor community, and for specifically mentioning our Front Office Manager, Holly. We are very fortunate to have her on our team, and will definitely be passing the... More 

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my fifth or sixth trip to the area and I always choose this location. The location is near to so many things...dining, shopping, etc. The property is one of the best in the business. The staff are always top-notch, friendly, and focused on customer service. This is THE place to stay in Edmonton.

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Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear Baefog, Wow! Thank you for the kind words. Our team prides themselves on ensuring that every guest interaction is a positive one, and I am delighted to see that they have been consistently able to achieve this during you recent stays. We certainly appreciate you sharing your comments with the Trip Advisor community, and on behalf of the team,... More 

Grande Prairie, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Hampton a few times now, and it has ALWAYS been a good experience. The staff there is amazing, and it is the only hotel that I like to stay at when I need to go to Edmonton. I highly recommend it to anyone that needs to stay in Edmonton, Especially if you want to be... More 

Review collected in partnership with Hampton

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Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear Chalene M, I am delighted that our team is able to take such great care of you again and again. Everything we do is aimed at ensuring an excellent guest experience, and our team loves getting to know the regular guests who travel with us frequently. Thank you for sharing your lovely review with the Trip Advisor community, and... More 

SAskatoon, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel. There are no fridges or microwaves in the regular rooms, but staff will bring you a fridge if you request one. The pool is very clean, the beds are comfortable, and there is a large variety of food at breakfast. If there are any problems or questions, the front desk staff is quick to... More 

Review collected in partnership with Hampton

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Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear Cherycl C, Thank you for taking the time to share a review of your recent stay with the Trip Advisor community, and for mentioning our standard room amenities. That is correct, our standard rooms do not equipped with fridges or microwaves, but as you so kindly mentioned we do keep spare fridges on hand for guest requests. We are... More 

Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room is very comfortable with large space for myself. Staff are great and helpful. It was referred from our friends to stay in this hotel and we were surprised see the difference from the other hotel. Overall is excellent.

Was this review helpful? Yes 1
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear Michael B, We are delighted that the team and the hotel lived up to the recommendation you received from your friends. Thank you for taking the time to share your review with the Trip Advisor community, and we look forward to welcoming you back again when you return to Edmonton. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Evening manager Holly H. was just superb. I have never encoutered a front desk staff/concierge with such politeness and desire to make sure you are satisfied. She was just a diamond and would be worth the trip back alone! Please send her a commendation, as she was just lovely! Came down late to the breakfast the first morning and the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Alyssa B, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Dear milainib, Our front office manager Holly is an incredible member of our Hampton team, and I am delighted to see that she took such great care of you during your stay. Her warmth and kindness are evident in every interaction she has with guests and team members alike, and we are very lucky to have her leading our front... More 

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