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Hampton Inn & Suites by Hilton Edmonton/West

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18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
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Hampton Inn & Suites by Hilton Edmonton\/West
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712 Reviews from our TripAdvisor Community

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Edmonton, Canada
5 of 5 stars Reviewed 2 days ago NEW

This is my favourite place to stay at in Edmonton due to the cleanliness of the hotel and the awesome complimentary breakfast. The staff is also always very helpful and kind. We always enjoy the pool and love that its open later than most. Although the hot tub could be a bit warmer.

Review collected in partnership with Hampton

Helpful?
Thank Andrew K
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Good day Andrew K Thank you for taking the time to provide a review for the Tripadvisor community. It’s an honor to be considered your favorite place to stay in Edmonton. We are blessed to have a great team here at the hotel that is always willing to lend a helping hand. Thanks for the note regarding the hot tub,... More 

Hinton, Canada
2 of 5 stars Reviewed 2 days ago NEW

The hotel appears to have had hard use. The bathroom was very hairy and the shower head did not have good water pressure. The rooms are not sound proof and there was a large amount of noise from outside the room. We were very disappointed as we have come to expect more from Hampton.

Review collected in partnership with Hampton

Helpful?
Thank Sharon M
Calgary, Canada
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great staff. Efficient checking and provided late checkout to fit our needs. They have cookies, coffee, tea and hot chocolate at all ours. Breakfast was nice. Very close to West Edmonton mall and easy to get around. No bedbug reports as they wash all the bedding, including the duvet, between each guest.

Helpful?
Thank Vance_Neudorf
Edmonton, Canada
3 of 5 stars Reviewed 2 days ago NEW

Pools were very cold if warm up would be good to stay at. It was where we stayed for soccer there was many teams their and no one in the pools. Breakfast was good but not sure why hotels lack in real brown sugar . I don't like the package fresh fruit.

Review collected in partnership with Hampton

Helpful?
Thank Dale P
Edmonton, Canada
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff went out of there way to accommodate us with our special needs! Family eats Gluten free and they went and bought breakfasts for us including a special toaster. would recommend this hotel for sure

Review collected in partnership with Hampton

Helpful?
2 Thank Tim T
Calgary, Canada
Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago

We got charged for a 3rd night we didn't stay because it was in "the contract". They were very sticky about it even when most parents spoke to agents from the hotel when booking that said we could check out with no issues. Not happy with the lack of customer service to resolve the issue. booking.com had more flexibility for... More 

Helpful?
Thank Kerry S
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Good day Kerry S Thank you for taking the time to provide us with feedback regarding your team’s contract with our property. Our hotel loves hosting families and we have love celebrating and cheering them on when they’re visiting us on a sports tournament. Our efforts to support our families include our willingness and commitment to provide the best value... More 

Athabasca, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel, close to many attractions and shopping, etc. Staff was very friendly, and helpful, like I was a long time regular. Pool was nice, rooms were big, the bed was like sleeping on a cloud! The free breakfast was great, lots of different foods, etc!

Review collected in partnership with Hampton

Helpful?
Thank rwhieldon
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Good day rwhieldon! Thank you for taking the time to write a review of your experience with us for the online travel community! Thank you for highlighting our fantastic team, we're pleased that you enjoyed your time with us. Come back soon! More 

Markham, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have just finished a five night stay at the Edmonton west end Hampton Inn. Traveling to the beautiful city of Edmonton in January was not something we thought would be such a positive experience, but we were wrong. Checking in to this property was like coming home. We had the privilege of enjoying the property two years ago which... More 

Review collected in partnership with Hampton

Helpful?
Thank Marshall J
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Good day Marshall J Thank you for taking the time to share such a kind review of our property. We are very happy to see that you enjoyed the experience with our team members and that they made you feel at home while visiting Edmonton. We hope you had a great time as you celebrated your friends 60th birthday. Come... More 

Calgary
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for business. The first room I had was near the road. Was noisy with road noise. Also the water pipes were loud. Front desk was wonderful and moved me to the back side of hotel which was much more quiet. No water pipe noise either. Room was nice and large. Bed very comfortable. Staff was always pleasant and... More 

Review collected in partnership with Hampton

Helpful?
Thank Rottn01
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Good day Rottn01 Thank you for the review. We’re all very encouraged to see that our team was able to jump in and work to ensure that you remained comfortable for your stay with us. We really enjoyed having you and we hope to see you back soon. All the best! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Over all experience was really great for the price.The staff was very informative as we are not from the local area.The room was awesome except a microwave would have been nice to have.The bed I must admit was comfortable.First time staying here at this hotel and will gladly stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Lawrence N
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review

Hello Lawrence N Thank you for taking some time to provide a review for the Tripadvisor community. We are thrilled to see that you had a rewarding experience with our hotel. We are all very passionate about our community and we’re happy to see that you found us to be helpful and informative. We hope to see you back soon.... More 

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