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All 90 Edmonton hotels

Holiday Inn Hotel & Suites West Edmonton

3.0 of 5 Hotel   |   11330 170th Street, Edmonton, Alberta T5T 4M2, Canada
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78%
Ranked #27 of 90 hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Alex D Guelph
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  • Reviews (71)
  • Photos (27)
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71 people have reviewed this hotel

Traveler rating
    22
    33
    7
    2
    7
See reviews for
17
14
5
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We made our reservations for the West Edmonton Holiday Inn and Suites a day previous to arriving. As my wife is in a wheelchair I usually phone the Hotel directly in order to request a Disabled Access room with a roll in shower. I did just that and was told that we would have a roll in shower room waiting.... More

Was this review helpful? Yes
HIEdmonton, General Manager at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Thank you for taking the time to write this review. I am sorry to hear our disabled room did not meet your expectations. I will definitely look into how we can improve the facilities. I am sorry I did not get a chance to speak to you while you were at the hotel. I think we could have done more... More

Guelph
Top Contributor
89 reviews 89 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Needed a place to crash in the middle of a business trip and this place did the trick. Quick check-in, friendly and pleasant staff, reservation all in order and into room quickly upon arrival. First impression is good, lobby is clean, presentable, hallways clean and lit, and rooms big enough and clean all around. Bathroom was nice, couldn't hear neighbours... More

Was this review helpful? Yes
HIEdmonton, General Manager at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Alex, Thank you for taking the time to write this review. Its great to hear we met your expectations and you enjoyed your stay with us. I will pass along your kind comments to the rest of the team. I hope you will consider us again on your next trip to Edmonton. Kind regards, More

1 review
5 of 5 stars Reviewed June 17, 2014

Great price, perfect location for our shopping trip and absolutely spotless!! The staff was really friendly and very catering to you needs! Would definitely recommend it and will definitely be returning!

Was this review helpful? Yes
HIEdmonton, General Manager at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Jessica, Thank you for taking the time to write such a kind review. I will pass along your comments to the rest of the team. Hope to see you again on your next trip to Edmonton. Regards, Clare Janitz More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 24, 2014

The staff at this hotel are very friendly. The rooms are large and clean. It has become my hotel of choice when I have to attend meetings in West Edmonton. The room service is prompt and the food is great. The beds are very comfortable and the hotel is quiet. I have stayed here 7 times and am yet to... More

Was this review helpful? Yes
HIEdmonton, General Manager at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Margareer. Thank you so much for taking the time to write such a nice review. Its great to hear we are your hotel of choice and you also enjoy the Ricky's All Day Grill while stay with us. I will pass along your kind comments to all the staff and the team at the restaurant. Happy Travels! More

Sechelt
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2014

This hotel gets thumbs up from us due to our privacy note on door meant room was not cleaned until late in day . The staff phoned and asked if all was ok and if we needed anything else as they were concerned job had not been done satisfacturely Room spacious and ok Due to proximity of west Edmonton mall... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014 via mobile

I was here on a business trip. The rooms were extremely clean and the staff were super friendly and helpful. Really good selection for breakfast. The pool was closed for renovations but there erre atangements madr to use the pool next door. I would stay here again

Was this review helpful? Yes
Alberta
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2014

As a family of 6 with young children we are always pleased to find a hotel that can accommodate us all. We stayed in a queen suite which had two queen beds, a sofa bed, two TV's and a very basic kitchenette. There was a pocket door to close off the bedroom area. The overall room was a decent size... More

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Calgary, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2014

My boyfriend and I went to Edmonton for a get away and decided to stay here. I wasn't disappointed with the hotel or the rooms, everything was very clean. The staff was very friendly. I was disappointed with the location though. It's located closer to, or in, the industrial area. Not a lot of places were in walking distance, everything... More

Was this review helpful? Yes
Destruction Bay, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 26, 2013

We stayed for 4 nights the room was nice and clean staff great the pool was junk not very clean and cold compared to the rest of this place it almost seems like it was forgot over all I would stay again and hope they take care of the pool

Was this review helpful? Yes 2
Regina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 20, 2013

Our room was on the 4th floor and there was four of us friends in Edmonton for a shopping / girly trip. The room was clean, beds were comfy and there was hot water for all four of us to shower in the morning! It was easy to get to and from when shopping at West Ed Mall. Staff was... More

Was this review helpful? Yes
HIEdmonton, General Manager at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Littleoneregina, Thank you for the very nice review. I am happy to hear that you and your friends enjoyed your stay with us. I will pass along the kind comments to the staff. We hope you will chose to stay with us again on your next shopping trip to Edmonton. Best Regards, More

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Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170th Street, Edmonton, Alberta T5T 4M2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta

27 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 
Number of rooms
112

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