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Edmonton Marriott at River Cree Resort

4.0 of 5
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300 E Lapotac Blvd | Enoch, Edmonton, Alberta T7X 3Y3, Canada
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Edmonton Marriott at River Cree Resort
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Ranked #29 of 89 Hotels in Edmonton
A recent review
3 of 5 stars reviewed 1 week ago
Sarah C Calgary, Canada
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288 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

My husband surprised me with a night away for our Wedding Anniversary and as we had stayed here before he booked us into the Concierge Level. Sadly it was not upto the standard we had experienced before. When we arrived previously there was always a bottle of wine and a fruitor dessert with a Happy Anniversary done on it waiting...this... More 

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flargp, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear Kate, Thank you for taking the time to give us your feedback. If you could please contact me directly at flavia.depaula@marriott.com so that we can further discuss the issues you experienced during your stay, I would like to personally apologize and ensure that this was an isolated issue and prevent it from happening again. Looking forward to hearing from... More 

Calgary, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

There is nothing special with this hotel other than the huge big screen TV (This is probably the biggest TV out of all the hotel rooms I ever stayed - 47"). The bed is wiggly and for a 4-star Hotel, I do expect 2 Queen beds instead of 2 wiggly double beds. For more than $200 a night, there are... More 

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Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Edmonton Marriott at River Cree Resort. As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. Please let me know... More 

Calgary, Canada
Top Contributor
133 reviews 133 reviews
29 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel a few years ago and had a horrible experience where I noticed fights outside the casino and my vehicle was keyed and damaged to the tune of over $1000.00 in damage. They have made some huge strides in trying to manage the property. They now have roaming security in the lot and at all entrances.... More 

Was this review helpful? Yes 2
Ottawa, Canada
Top Contributor
141 reviews 141 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there for a few nights for a Conference. Its a great place for a meeting. They have amenities on site like the Casino. The front desk staff was very efficient and very helpful. The rooms are clean and well maintained. I was there in the early spring so most of my activities were in doors at the Conference... More 

Was this review helpful? Yes 1
Cold Lake, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was my first visit to the Edmonton Mariott at River Cree Resort. The entrance to the Marriott is clean, spacious and welcoming. Upon walking in a few steps I could smell the odor of cigarette smoke, no doubt emanating from the Casino area attached to the Marriott. I was assisted to register by Fazil, an accommodating and pleasant individual.... More 

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 13, 2015

The hotel is on the edge of the Enoch Cree Indian Reserve and 20-30 minutes from the Edmonton city center, but the rooms facing east provide nice views of sunrise over the city. Hotel is Marriott-good: clean, comfortable. I didn't eat there, so have no opinion of its restaurant. I also didn't go over to the casino, so I can't... More 

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CALGARY
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 8, 2015

We have now stayed at the River Cree Hotel and Casino in Edmonton on three occasions. The convenience for being on the west side is superb, the complex is about 10 years old and for the most part is in excellent condition - the problematic areas are multifold but not insurmountable. Most hotels have figured out how one can keep... More 

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flargp, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear John, Please note that as reported to you last week, a full inspection of the room where you reported having bed bugs was conducted by a specialized contractor and the report came back NEGATIVE for bed bugs or any other pests. Please do not hesitate to contact me if there is anything else I can assist you with. Flavia.... More 

Calgary, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 1, 2015

We were at the buffet at 7:30pm. It seems that they were out of most things that was supposed to be on the buffet No sauce for lamb chops no mint sauce or gravy . No dessert or shall we say fruit and one cake square We were told they ran out of sauce and dessert too many people said... More 

Was this review helpful? Yes 1
Curtis P, Front Office Manager at Edmonton Marriott at River Cree Resort, responded to this review

Thank you very much for the feedback you have provided in regards to your experience at our Kitchen Bistro restaurant. I sincerely apologize that your overall experience was a less than positive one. Your feedback has been communicated to the Restaurant Manager, and will indeed be followed-up upon. Should you choose to join us again, please contact the hotel and... More 

calgary, ab
Top Contributor
135 reviews 135 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 27, 2015

We were there for a trade show. The staff were eager to please and the rooms are large, well appointed and comfortable. The attached casino is less smoky smelling than in past years. Located on the far western edge of Edmonton, but easily accessed by highways.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 24, 2015

The family stayed at the Edmonton Marriott last weekend for the convienance for a hockey tournament being held there. The casino is in the middle of the hotel so if you have children you cannot walk through the hotel to get to the restaurant or the hockey rink. That means you have to walk around the hotel all the time.... More 

Was this review helpful? Yes 2
flargp, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Thank you for taking the time to let us know about your stay. I am sorry to hear you had a less than excellent stay. We take great pride in growing and improving our services though our customers comments and appreciate your feedback. Please do not hesitate to contact me so that we can further discuss your stay. Bext regards,... More 

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