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Edmonton Marriott at River Cree Resort

#26 of 89 Hotels in Edmonton
Certificate of Excellence
4.0 of 5
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300 E Lapotac Blvd | Enoch, Edmonton, Alberta T7X 3Y3, Canada
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Edmonton Marriott at River Cree Resort
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Ranked #26 of 89 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Don C Cold Lake, Canada
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284 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cold Lake, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my first visit to the Edmonton Mariott at River Cree Resort. The entrance to the Marriott is clean, spacious and welcoming. Upon walking in a few steps I could smell the odor of cigarette smoke, no doubt emanating from the Casino area attached to the Marriott. I was assisted to register by Fazil, an accommodating and pleasant individual.... More 

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Nashville, Tennessee
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is on the edge of the Enoch Cree Indian Reserve and 20-30 minutes from the Edmonton city center, but the rooms facing east provide nice views of sunrise over the city. Hotel is Marriott-good: clean, comfortable. I didn't eat there, so have no opinion of its restaurant. I also didn't go over to the casino, so I can't... More 

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CALGARY
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have now stayed at the River Cree Hotel and Casino in Edmonton on three occasions. The convenience for being on the west side is superb, the complex is about 10 years old and for the most part is in excellent condition - the problematic areas are multifold but not insurmountable. Most hotels have figured out how one can keep... More 

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flargp, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear John, Please note that as reported to you last week, a full inspection of the room where you reported having bed bugs was conducted by a specialized contractor and the report came back NEGATIVE for bed bugs or any other pests. Please do not hesitate to contact me if there is anything else I can assist you with. Flavia.... More 

Calgary, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were at the buffet at 7:30pm. It seems that they were out of most things that was supposed to be on the buffet No sauce for lamb chops no mint sauce or gravy . No dessert or shall we say fruit and one cake square We were told they ran out of sauce and dessert too many people said... More 

Was this review helpful? Yes 1
Curtis P, Front Office Manager at Edmonton Marriott at River Cree Resort, responded to this review

Thank you very much for the feedback you have provided in regards to your experience at our Kitchen Bistro restaurant. I sincerely apologize that your overall experience was a less than positive one. Your feedback has been communicated to the Restaurant Manager, and will indeed be followed-up upon. Should you choose to join us again, please contact the hotel and... More 

calgary, ab
Top Contributor
127 reviews 127 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were there for a trade show. The staff were eager to please and the rooms are large, well appointed and comfortable. The attached casino is less smoky smelling than in past years. Located on the far western edge of Edmonton, but easily accessed by highways.

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The family stayed at the Edmonton Marriott last weekend for the convienance for a hockey tournament being held there. The casino is in the middle of the hotel so if you have children you cannot walk through the hotel to get to the restaurant or the hockey rink. That means you have to walk around the hotel all the time.... More 

Was this review helpful? Yes 1
flargp, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Thank you for taking the time to let us know about your stay. I am sorry to hear you had a less than excellent stay. We take great pride in growing and improving our services though our customers comments and appreciate your feedback. Please do not hesitate to contact me so that we can further discuss your stay. Bext regards,... More 

Lloydminster, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

I just took a large bus group to this hotel and casino and they were amazing! Very helpful and the rooms are great, the beds are comfortable and their buffet breakfast is awesome. Staff is very accommodating and helpful.

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Castle Rock, Colorado
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 10, 2015

This hotel was beautiful! The staff was wonderful! I chose this location because of the many great reviews, and for the most part they were right on. I was especially pleased that there were several restaurants to choose from, since the hotel is attached to a casino. However, I discovered that Canadian gambling laws are different from those in the... More 

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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2015

Just about turned around and walked out when greeted by the cigarette smoke in the lobby. Had no idea the casino and lobby would be connected and have the same entrance - something needs to be done about the air quality. It has been so long that I have been a building that allowed smoking it was quite shocking. Not... More 

Was this review helpful? Yes 1
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Edmonton Marriott at River Cree Resort. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have... More 

Edmonton, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 1, 2015

Have stayed overnight here a number of times and have been very happy doing so. A couple of rooms next to us wanted to party through the wee hours. There laughing and loud talking turned to loud shouting, then screaming and slamming of doors. Called the front desk but no response for a long time. This is the first time... More 

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flargp, Front Office Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear Bob, Thank you for taking the time write this review and please accept my sincere apologies for the issues you experienced during your most recent stay. We take great pride in growing and improving our business through our customers comments and your feedback will help us achieve that. Please contact me directly when you are returning to our Hotel... More 

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